15 May 2024
by Francis Bell

AI-enabled healthcare

Guest blog from Francis Bell at Cloud Gateway as part of our #UnleashInnovation campaign week 2024.

Navigating the Digital Deluge 

Since the COVID-19 pandemic, a surge of innovation has emerged in the health and social care sector. Stimulated by a necessity to do things differently, the sector has continued to collaborate with technology partners to revolutionise the way UK health providers manage and interpret troves of unstructured data. The biggest challenges are volume and context. The sheer quantity of digital information generated by healthcare systems is massive. Data from governmental entities, medical practices, and patients themselves all needs to be brought together, but crucially, actionable insights need to be extracted from it in order for patient outcomes to be improved. This is where the power of applied artificial intelligence (AI) can step in. 

AI's Role in Data Contextualisation 

At Cloud Gateway, we are fortunate enough to work with organisations who design and deploy AI technologies such as natural language processing and knowledge graphing, to add context and coherence to unstructured data. By harnessing AI, these platforms transform fragmented information into cohesive, optimised datasets, facilitating a more holistic understanding of patient information and how they fit into a wider healthcare context. 

Streamlining Clinical Processes with AI Automation 

One such example of applied AI in healthcare is Dyad AI’s solution to streamline clinical processes. Through AI-driven automation, their systems identify pertinent information from clinical correspondence, categorising it into diagnoses, medications, results, or actionable items. By minimising the need for manual intervention, AI accelerates workflows, enabling healthcare providers to navigate patients towards appropriate care pathways in a fraction of the time it would take a human. 

The Crucial Link: Reliable Connectivity as the Backbone 

The efficacy of AI solutions hinges on reliable connectivity to critical healthcare infrastructure. While the promise of applied AI is exciting, solutions cannot operate effectively without a reliable network underlay to enable them. In Dyad’s case, their AI would not work without access to the very data they are contextualising, specifically, vital services like EMIS and SystmOne which are reachable solely via the Health and Social Care Network (HSCN). Foundational infrastructure must be capable of bridging the gap between these data sources and the cloud-built applications that implement artificial intelligence. 

Partnering for Progress: Selecting Connectivity Providers 

Selecting the right connectivity partner is a crucial step. They must be capable of quickly connecting many / any endpoints together - from clouds, to users and sites, as well as closed third party networks like the HSCN. Connections must be secure and scalable, with in-built flexibility to accommodate fluctuations in data demand, and support new AI innovations when they are ready to launch. In many cases, using the internet as this backbone is not appropriate, taking into account the sensitivity of patient data, and the lack of availability or uptime guarantees with this approach. 

A Data-Driven Future in Healthcare 

The marriage of applied AI with robust network connectivity marks a pivotal moment in healthcare innovation. The transformative potential of AI is clear, but this potential can only be fully realised with the support of reliable infrastructure. By forging strategic partnerships and leveraging advanced technologies, the healthcare sector stands poised to revolutionise patient care delivery, and can reap the benefits for years to come.

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techUK – Unleashing UK Tech and Innovation 


The UK is home to emerging technologies that have the power to revolutionise entire industries. From quantum to semiconductors; from gaming to the New Space Economy, they all have the unique opportunity to help prepare for what comes next.

techUK members lead the development of these technologies. Together we are working with Government and other stakeholders to address tech innovation priorities and build an innovation ecosystem that will benefit people, society, economy and the planet - and unleash the UK as a global leader in tech and innovation.

For more information, or to get in touch, please visit our Innovation Hub and click ‘contact us’. 

Tech and Innovation Summit, 19 June

Emerging technologies will be debated and explored at our annual Tech and Innovation Summit, taking place on 19 June. This campaign week will directly feed into the themes discussed at the Summit. 

techUK’s flagship Tech and Innovation Summit returns to traverse the extraordinary and ground-breaking discoveries made possible by the application of emerging and transformative technologies. 

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Laura Foster

Laura Foster

Head of Technology and Innovation, techUK

Rory Daniels

Rory Daniels

Programme Manager, Emerging Technologies

Tess Buckley

Tess Buckley

Programme Manager - Digital Ethics and AI Safety, techUK

Usman Ikhlaq

Usman Ikhlaq

Programme Manager - Artificial Intelligence, techUK


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Francis Bell

Product Marketing Manager, Cloud Gateway Ltd