National Digital Business Change Strategy workshop – expression of interest
UK policing is delivering an increasingly ambitious programme of national digital, data and technology change, as set out in the National Policing Digital Strategy 2025–2030. While this strategy defines what policing seeks to achieve digitally, experience across recent national programmes has consistently shown that successful outcomes are dependent not only on technical delivery, but on how digital business change is delivered, adopted, embedded and sustained within forces.
To address this challenge, the National Change Board (NCB) is commissioning the development of a National Digital Business Change Strategy (NBDCS). The strategy will be owned by the NCB and will underpin the delivery of the overarching National Policing Digital Strategy, providing a nationally agreed approach to managing technology‑enabled change across policing.
The National Digital Business Change Strategy will set out a clear, consistent and scalable approach to digital led change, ensuring that national digital investment is effectively adopted, embedded and delivers measurable benefit across forces. It will address the recognised gap that exists between digital strategy, programme delivery and operational adoption, providing clarity on how policing prepares for, absorbs and sustains digital change at national, regional and local levels.
The strategy will focus on business change, workforce readiness, operational impact and benefits realisation, recognising that without a coherent national approach, digital programmes can land unevenly, place avoidable strain on forces, and fail to realise their intended value.
Strategic Drivers
The National Digital Business Change Strategy is being developed in direct response to:
The National Policing Digital Strategy 2025–2030, particularly the identified need to strengthen business change capability, improve adoption, and ensure tangible benefits are realised from national digital investment.
The remit of the National Change Board (NCB) as the national coordinating forum for business change, operational adoption, user readiness and benefits realisation for digital change programmes impacting policing.
The Police Reform White Paper, which signals a clear direction of travel towards greater national consistency, standardisation and potential future national service models, placing increased importance on coordinated and scalable change approaches.
The need to act now, while deliberately designing a strategy that can be reviewed and refreshed within a defined timeframe, ensuring continued alignment with reform outcomes and the evolution of a future National Police Service.
The NCB recognises that delivering an effective National Digital Business Change Strategy requires access to specialist expertise, insight and practical experience from across industry. Industry partners are therefore being invited to submit an Expression of Interest to support the development of the strategy at a workshop being held on 4 June’26 in London.
This workshop is intended to bring together industry partners with proven delivery experience in blue‑light, Home Office or closely aligned and regulated operational environments, to inform the development of a National Digital Business Change Strategy for policing.
We are seeking contributions from organisations that have delivered digital‑enabled business change at scale, and can provide insight into how large, complex operational organisations successfully adopt, embed and realise value from digital capability. Participants should be able to share practical learning from real delivery experience, including organisational readiness, workforce capability, adoption approaches and benefits realisation, particularly where change has been implemented across multiple organisations or within devolved systems.
The workshop will focus on system‑level insights and lessons learned, rather than technology solutions or individual programme delivery. Contributions should help shape a coherent national approach to digital business change that can operate effectively across policing’s federated landscape.
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Dave Evans
Head of Programme - Justice and Emergency Services and Economic Crime Lead, techUK
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