National Crime Agency End User Services (EUS) early market engagement
10am – 12.30pm21 November 2025
London and online
techUK, 10 St Bride Street, London, EC4A 4AD
This is an opportunity to engage with the National Crime Agency (NCA) regarding a potential forthcoming procurement for end user services (EUS) and associated requirements. It is open to both techUK members and non-members.
This procurement will focus on the provision of asset and configuration management end user services, valued at approximately £5 million per annum over a maximum term of five years. Potential suppliers are invited to this early market engagement to hear more about the requirement, share their views, and participate in a Q&A session.
The NCA approaches engagement with an open mind and welcomes all input. In-person attendance is preferred and will be allocated on a first-come, first-served basis; however, a virtual option will also be available.
For clarity, the NCA will also conduct market engagement under a CCS framework. The sessions will be similar across both events, and potential suppliers may attend either, both, or neither, at their discretion, where applicable to that framework. Feedback from this session will inform future engagement. Please note that the NCA cannot reimburse any cost of attendance, whether virtual or face-to-face.
The market engagement session will consist of:
a) A presentation and context setting by the NCA, with an open Q&A session for both in-person and virtual attendees.
b) A more direct Q&A opportunity — approximately nine potential suppliers to one NCA staff member — in a small roundtable format for in-person attendees only.
The NCA invites potential suppliers attending in person to participate in a roundtable during the second half of the session. This offers an opportunity to discuss specific topics directly with the NCA. When registering, please state whether you wish to attend in person and join a roundtable (maximum one attendee per roundtable). techUK will not operate a waiting list, and once the roundtable slots are full, no changes can be made.
Potential suppliers may submit questions in advance.
For practical queries about in-person or virtual attendance, contact [email protected].
For questions about the potential procurement itself, email [email protected].
Please note: a maximum of two attendees per supplier may attend in person (and one attendee per organisation per roundtable). Registration closes on Wednesday 19 November, 17:00 for both in-person and virtual attendance, and late registrations cannot be accepted.
In line with the NCA’s transparency obligations, any advance questions about the procurement will be addressed during the market engagement event; direct replies will not be provided before the session.
The NCA and techUK look forward to welcoming you to this early market engagement on 21 November, 10:00 – 12:30, at techUK’s headquarters, 10 St Bride Street, London EC4A 4AD.
Raya Tsolova
Senior Programme Manager, techUK
Raya Tsolova
Senior Programme Manager, techUK
Raya Tsolova is a Programme Manager at techUK.
Prior to joining techUK, Raya worked in Business Development for an expert network firm within the institutional investment space. Before this Raya spent a year in industry working for a tech start-up in London as part of their Growth team which included the formation and development of a 'Let's Talk Tech' podcast and involvement in London Tech Week.
Raya has a degree in Politics and International Relations (Bsc Hons) from the University of Bath where she focused primarily on national security and counter-terrorism policies, centreing research on female-led terrorism and specific approaches to justice there.
Outside of work, Raya's interests include baking, spin classes and true-crime Netflix shows!
Programme Team Assistant for Public Sector Markets, techUK
Fran Richiusa
Programme Team Assistant for Public Sector Markets, techUK
Fran serves as the Programme Team Assistant within techUK’s Public Sector Market Programmes, where she is responsible for delivering comprehensive team support, managing administrative functions, and fostering strong relationships with members.
Prior to joining techUK in May 2025, Fran built a meaningful career in the charitable and local government sectors. She worked extensively with both victims and perpetrators of crime, and notably led the coordination of Domestic Homicide Reviews across Surrey—an initiative aimed at identifying lessons and preventing future incidents of domestic abuse.
Outside of work, Fran is an avid traveller and a proud cat mum who enjoys unwinding with her feline companions.
Associate Director, Defence and National Security, techUK
Fred Sugden
Associate Director, Defence and National Security, techUK
Fred is responsible for techUK's activities across the Defence and National Security sectors, working to provide members with access to key stakeholders across the Defence and National Security community. Before taking on the role of Associate Director for Defence and National Security, Fred joined techUK in 2018, working as the Programme Head for Defence at techUK, leading the organisation's engagement with the Ministry of Defence. Before joining techUK, he worked at ADS, the national trade association representing Aerospace, Defence, Security & Space companies in the UK.
Fred is responsible for techUK’s market engagement and policy development activities across the Defence and National Security sectors, working closely with various organisations within the Ministry of Defence, and across the wider National Security and Intelligence community. Fred works closely with many techUK member companies that have an interest in these sectors, and is responsible for the activities of techUK's senior Defence & Security Board. Working closely with techUK's Programme Head for Cyber Security, Fred oversees a broad range of activities for techUK members.
Outside of work, Fred's interests include football (a Watford FC fan) and skiing.
techUK’s National Security programme leads the debate on emerging technologies which present opportunities to strengthen UK national security. Through a variety of market engagement and policy activities we assess the capability of these technologies against various national security threats. Visit the programme page here
HMGCC Co-Creation Security Challenges
HMGCC Co-Creation is a partnership with DSTL (Defence Science and Technology Laboratory), created to deliver a new, bold and innovative way of working with the wider UK science and technology community. We bring together the best in class across industry, academia and Government, to work collaboratively on National Security Engineering challenges and accelerate innovation. Co-Creation is the front door to the HMGCC technology eco-system.
Our members develop strong networks, build meaningful partnerships and grow their businesses as we all work together to create a thriving environment where industry, government and stakeholders come together to realise the positive outcomes tech can deliver.
Prior to joining techUK, Raya worked in Business Development for an expert network firm within the institutional investment space. Before this Raya spent a year in industry working for a tech start-up in London as part of their Growth team which included the formation and development of a 'Let's Talk Tech' podcast and involvement in London Tech Week.
Raya has a degree in Politics and International Relations (Bsc Hons) from the University of Bath where she focused primarily on national security and counter-terrorism policies, centreing research on female-led terrorism and specific approaches to justice there.
Outside of work, Raya's interests include baking, spin classes and true-crime Netflix shows!
Programme Team Assistant for Public Sector Markets, techUK
Fran Richiusa
Programme Team Assistant for Public Sector Markets, techUK
Fran serves as the Programme Team Assistant within techUK’s Public Sector Market Programmes, where she is responsible for delivering comprehensive team support, managing administrative functions, and fostering strong relationships with members.
Prior to joining techUK in May 2025, Fran built a meaningful career in the charitable and local government sectors. She worked extensively with both victims and perpetrators of crime, and notably led the coordination of Domestic Homicide Reviews across Surrey—an initiative aimed at identifying lessons and preventing future incidents of domestic abuse.
Outside of work, Fran is an avid traveller and a proud cat mum who enjoys unwinding with her feline companions.
Associate Director, Defence and National Security, techUK
Fred Sugden
Associate Director, Defence and National Security, techUK
Fred is responsible for techUK's activities across the Defence and National Security sectors, working to provide members with access to key stakeholders across the Defence and National Security community. Before taking on the role of Associate Director for Defence and National Security, Fred joined techUK in 2018, working as the Programme Head for Defence at techUK, leading the organisation's engagement with the Ministry of Defence. Before joining techUK, he worked at ADS, the national trade association representing Aerospace, Defence, Security & Space companies in the UK.
Fred is responsible for techUK’s market engagement and policy development activities across the Defence and National Security sectors, working closely with various organisations within the Ministry of Defence, and across the wider National Security and Intelligence community. Fred works closely with many techUK member companies that have an interest in these sectors, and is responsible for the activities of techUK's senior Defence & Security Board. Working closely with techUK's Programme Head for Cyber Security, Fred oversees a broad range of activities for techUK members.
Outside of work, Fred's interests include football (a Watford FC fan) and skiing.
