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31 Mar 2023

techUK Roundtable - Integrated Care Systems: how can digital help citizens take control of their health and care?

On 29 March, techUK held the first of five roundtables examining the recommendations made in our report published July 2022, Right from the Start: What should Integrated Care Systems prioritise to make digital, data and technology work for them and their populations?

We heard from partners and stakeholders in Integrated Care Systems, NHS England, and social care, as well as members from across the digital health and care sector.

This roundtable examined the first chapter, Putting the who before the how: helping citizens take control of their health and care, which put forward recommendations including:

  • Developing a mechanism to highlight digital tools available at a local level to citizens
  • Providing clear categorisation of available tools to distinguish between digital therapeutics, wellness tools, monitoring, and other services
  • Passporting for DTAC assessments to reduce the burden for both ICSs and suppliers

Among other topics, the group discussed:

  • The importance of information sharing and interoperability, particularly the ability to share real-time information
  • Difficulties surrounding lack of staff capacity within the NHS and social care
  • The need to build trust and reassure citizens with concerns about health data is used
    • How to approach this in a way that resonates with communities
  • Sharing learnings and best practice examples between health and social care
  • Digital exclusion
    • How to best reach those who most need technology
    • Digital literacy and population empowerment; supporting groups in local communities
  • Using data to reduce health inequalities
    • Tackling data exclusion
    • Plans to empower citizens through the NHS App
    • Improve accessibility in the app, and understanding local capacity
    • Bringing external innovations into the NHS App

Alex Lawrence

Alex Lawrence

Head of Health and Social Care, techUK

Alex joined techUK in July 2021 as Programme Manager for Health and Social Care. Since July 2023 Alex has led the Programme. 

Alex formerly worked at Portland Communications, joining as part of their 2019 Graduate Scheme intake. In March 2020 she joined Portland’s Health team, supporting a range of clients in the life sciences industry across both public affairs and strategic communications.

Alex has a degree in History from the University of Cambridge, focussing on Early Modern Europe and material culture. Outside of work she enjoys reading, finding new places to eat, and running.

[email protected]
07963 501 791

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Health and Social Care Programme

With health and care systems around the globe facing increasing pressures, the use of digital technology has never been more important. Supporting a vibrant ecosystem with the potential to become a world leader, techUK is helping its members navigate the complex space of digital health and care in the UK and ensure our NHS is prepared for the challenges of the future.

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The Interoperability Working Group will work towards achieving the vision set out in NHS England’s 2022 draft standards and interoperability strategy. The group will aim to encourage the adoption of open standards and fluidity of data whilst recognising the commercial needs of members. It will also focus on demonstrating the value of interoperability to NHS senior management and improving the abilities of SMEs to implement interoperability standards.

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Social Care Innovation

Find out more about our work to shape the digital social care marketplace and how our members are innovating across the industry.

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