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Social Care Innovation

Find out more about our work to shape the digital social care marketplace and how our members are innovating across the industry.

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The UK's social care sector is huge, employing more than 1.5 million people who work in a diverse range of settings including care homes, hospitals, community centres and homeless shelters. We recognise that it is industry-led innovation, across not just technology but also systems and processes, that ensures vital services are provided in an effective and person-centric way to society's most vulnerable individuals.

Here you can find an overview of the work techUK and its members are doing to further this mission, along with a repository of relevant government strategies and legislation.


Latest social care innovation news

Read industry updates, member insights, guest blogs and event round-ups with a focus on social care innovation.


Upcoming events


Social care innovation podcast

Hear our guests explore the concept of ‘place’ in care, the principles behind it, the impact of COVID-19 on care delivery, prospects for innovation following the introduction of Integrated Care Systems, examples of industry best practice, and where listeners can go to learn more about ‘place’ and innovation in care.

techUK · The techUK podcast: Innovation in place-based care


Integrated Care Systems report 

techUK has published a new report – Right from the Start: What should Integrated Care Systems prioritise to make digital, data and technology work for them and their populations? - highlighting the key areas in which Integrated Care Systems (ICSs) can make a significant impact in driving progress on the most pressing issues facing the service at the moment: tackling the backlog, addressing health inequalities, and the need to improve patient outcomes and staff experience.

The recommendations focus on:

  • Putting the who before the how: helping citizens take control of their health and care
  • Putting the why before the what: embedding demand-signalling within each ICS
  • Putting outcomes before processes: fostering innovation through procurement
  • Prioritising interoperability and data: driving long-term transformation
  • Working together: creating an open and transparent environment for collaboration  


Member 'Show and Tell' videos

Watch presentations given by our social care members on their work to techUK's Social Care Working Group.




Relevant strategies and legislation

NHS What Good Looks Like (WGLL) framework (published August 2021)

Directed at all NHS leaders, as they work with their system partners, setting out what good looks like at both a system and organisation level. Describes how arrangements across a whole ICS, including all its constituent organisations can support success.

Framework: https://www.nhsx.nhs.uk/digitise-connect-transform/what-good-looks-like/what-good-looks-like-publication/

Hub: https://future.nhs.uk/WhatGoodLooksLikeKnowledge

Health and Care Act 2022 (came into effect in April 2022)

Removes existing competition rules, formalises ICSs as commissioners of local NHS services, and grants the health secretary authority over the health service.


Draft Standards and Interoperability strategy (published May 2022)

Aims to improve levels of interoperability across the NHS, provides an overview of the challenges and opportunities, and outlines the main foundations for success.


UK Parliament Innovation in adult social care report (published May 2022)

Provides a summary of the types of innovation in the sector and evidence on key barriers to and facilitators of innovation. Lessons from the COVID-19 pandemic are presented. The focus is England but examples are included from all four UK nations.


Data saves lives: reshaping health and social care with data policy paper (published June 2022)

Shows how the government will use data to bring benefits to all parts of health and social care – from patients and care users to staff on the frontline and pioneers driving the most cutting-edge research.


Upcoming: The National Strategy for AI in Health and Social Care

The NHS is developing a national strategy for the development, implementation, scaling and monitoring of AI-driven technologies in the UK’s health and adult social care systems.


Upcoming: Draft Health and Care Cyber Strategy

techUK held an exploratory workshop with the NHS Transformation Directorate in July 2022, convening cyber security and social care members, social care providers, Digital Social Care and NCSC colleagues to discuss a potential support offer to care providers.

More information will be provided in the coming months.

Get involved

All techUK's work is led by our members - keep in touch or get involved by joining one of the groups below


Health and Social Care Council

The Council meet regularly to develop and lead the techUK Health and Social Care Programme, bringing focus to our healthcare policy work, and to the programme's activities, representing the wider membership. 


Interoperability Working Group

The Interoperability Working Group will work towards achieving the vision set out in NHS England’s 2022 draft standards and interoperability strategy. The group will aim to encourage the adoption of open standards and fluidity of data whilst recognising the commercial needs of members. It will also focus on demonstrating the value of interoperability to NHS senior management and improving the abilities of SMEs to implement interoperability standards.


Healthcare Group

techUK members can keep in touch or get involved in our work by joining this group, and stay up to date with the latest events and opportunities in the health programme.


Social Care Working Group

The Working Group acts a neutral forum for knowledge exchange across the supplier base and for public sector stakeholders to engage with the market. While identifying common challenges and solutions and offering the opportunity to leverage synergies to partner as often an ecosystem approach is needed to solve a problem.

Local Public Services Programme

techUK's Local Public Services Programme provides the forum for local public services to engage with industry to better understand the innovations out there, horizon-scan how the technologies of today and tomorrow can re-imagine local public services and solve some of the most pressing challenges our communities and places face. It also helps connect suppliers with each other, identify new business partnerships to help grow an ever thriving local government ecosystem.

Learn more


techUK newsletter

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For more information, please contact: 

Leontina Postelnicu

Leontina Postelnicu

Head of Health and Social Care, techUK

Alex Lawrence

Alex Lawrence

Head of Health and Social Care, techUK

Georgina Maratheftis

Georgina Maratheftis

Associate Director, Local Public Services, techUK