Since July 2021, the NHS England and Improvement Transformation Directorate and NHS Digital, in partnership with techUK, have held a series of supplier engagement forums on the Frontline Digitisation programme. The team would like to continue the conversation with industry by hosting the latest session in this series. This will be hosted by techUK on 30 June from 3-4pm.

This session will focus on the results from the latest EPR usability survey. In 2021, the NHSEI Transformation Directorate (then NHSX) initiated the first ever national EPR usability survey, which should gather a complete view of how effectively clinical IT systems are supporting frontline healthcare professionals across the NHS. This is a major piece of research which should provide important insights into the current usability of EPR systems and how we can work together to improve user experience in the future.

The first phase of the survey, which ran across all mental health, community and ambulance services, was completed last year and a second phase was initiated to cover acute services. The second phase closed this year in April and this session will explore the survey findings.

For more information about the NHSEI EPR survey, please contact [email protected].

Who should attend this session? 

Any supplier who currently provides, or has the ambition to provide, products or services in an NHS trust setting will be interested in this discussion. It is particularly suited to those systems that directly impact patient care, whether they be an Electronic Patient Record (EPR) supplier or connected within the wider supply chain. NHSEI would like to see a broad range of suppliers take part as they look to drive inclusion and innovation across frontline care.

How to register your attendance

Should you have any problems registering, please contact [email protected], for general queries, [email protected]

Please note, registration details will be shared between host organisations techUK, NHS England and Improvement and NHS Digital for this event only.


Leontina Postelnicu

Leontina Postelnicu

Head of Health and Social Care, techUK