23 Apr 2021

Event Round-up: NS&I Rainbow Programme - Digital Transformation Industry Briefing

A summary of NS&I Rainbow Programme's market engagement session on 20 April 2021.

On Tuesday 20 April 2021 techUK partnered with NS&I (National Savings and Investments) to host the first in a series of strategic industry engagement events to help the organisation meet its changing digital, data, operational and technology requirements.

This session kicked-off with introductions from the Economic Secretary to the Treasury, John Glen MP, and NS&I’s Chief Executive Officer, Ian Ackerley, to offer context on the purpose and mission of the organisation. Attendees were then provided with an overview of its planned programme of change to modernise and transform its IT estate and services in order to deliver the best possible service and proposition to its customers and colleagues – the Rainbow Programme. This included an outline of the programme’s vision, strategy and future services; a run through of its key aims – to reduce operating costs, to be a self-service digital business and to ensure scalability, flexibility and security; and its preferred commercial option for delivery – a multi-supplier model.

The NS&I team then covered the programme’s upcoming procurement packages which include Digital Integration and ServiceOps; Digital Experience and Digital Enablement; Customer Contact and Operations; and Core Banking, Payments and Reporting. And attendees were provided with an overview of the proposed sourcing routes and the indicative procurement timeline, as well as the next steps in order to keep suppliers informed. This includes a follow-up engagement event on Tuesday 18 May which will focus on the first procurement package – Digital Integration and ServiceOps.

The session concluded with a supplier Q&A. Head to the NS&I Rainbow Programme website for answers to the questions asked. 

Along with the slides from the presentation, a supplier survey was issued to all registered attendees after the event and NS&I would like all responses to be returned to them by Friday 30 April.

You can watch the recording of the event here:

NS&I Rainbow Programme Market Engagement

NS&I Rainbow Programme Market Engagement 20 April

More about NS&I

National Savings and Investments (NS&I) is an Executive Agency of the Chancellor of the Exchequer and a Government Agency. It is one of the UK’s largest retail savings organisations with over 25 million customers, best known for Premium Bonds, but also offering a wide range of other savings products. As it is backed by HM Treasury it offers 100% security on every penny of the over £179 billion currently invested. It is one of the largest savings organisations in the world, as well as a source of cost-effective debt financing. In addition to the services it provides directly to UK savers it also delivers services for HM Treasury, the MOJ and HMRC.