The UK’s traditional landline is getting an upgrade and soon most phone calls will be made over a broadband line. The Digital Phone Switchover presents both challenges and opportunities for those operating in the health space. techUK is hosting an event to help you prepare - hear from telecommunication service providers, network operators, Government and the NHS to help you understand what this change will mean for you. 

The impact of this program extends beyond landlines – healthcare devices and pendants, security alarms, CCTV, and lifts are among other services that will all need to adapt too. 

Join us on December 8th from 10.30 – 12.00 to hear about how best to prepare and make the move to digital phone lines a smooth experience. 

This event is online only and is open to all. 


  • Introduction from techUK
  • Background to the switchover and what to expect 
    • David Christie – Senior Regulatory Specialist, VMO2 
    • John Livermore – ALL IP Industry Engagement Manager, Openreach 
    • Sodhi Dillon – BT Consumer
  • View from Government 
    • Gillis Holgersson- Head of Fixed Telecoms Regulatory Policy, Department for Science, Innovation and Technology  
  • Helping you prepare and support available 
    • Tom Boyle – Head of Telecoms, Sheffield Teaching Hospitals NHS Foundation Trust and Senior Digital Comms’ Consultant, Sherwood Forest Hospitals NHS Foundation Trust 
    • Mark Williams – Adviser, Local Government Association


Sarah Shepherd

Head of All-IP Industry Liaison, techUK

Sarah Shepherd heads up the recently established Digital Phone Switchover function which is housed within techUK.

The Digital Phone Switchover has been set up by Communications Providers and network operators to identify where common challenges to the IP migration program can be best resolved through a collaborative approach – be it enhanced communications and consistency of messages to increased awareness raising.

Prior to this appointment, Sarah managed the regulatory dimension of the PSTN switch off for BT plc and previously worked for the Broadband Stakeholder Group on telecoms policy issues across the broadband value chain.

Sarah has a background in European and UK policy and regulatory affairs.

[email protected]

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