Public Sector Roundtable | Sponsored by Insight
"Communications modernisation in the public sector is not simply a technology programme. It sits at the intersection of service continuity, operational resilience, statutory duty, public accountability and trust." - Ant Morse, Futurist, Author and AI Advisor.
When the UK's justice system needed to modernise, the stakes weren't abstract.
The Ministry of Justice runs communications across 500+ sites (courts, prisons and probation services) with the complexity, security requirements and continuity pressures that come with operating at that scale in a regulated environment. A rip-and-replace approach wasn't an option when frontline services couldn't afford downtime.
This is the story of how they moved anyway.
Join techUK and Insight for an invitation-only roundtable where the Ministry of Justice shares what that transformation actually looked like: migrating to Microsoft Teams Voice at scale, navigating government security classifications, deploying AI in a regulated estate, and embedding social value commitments that counted for 10% of the tender score.
Not a polished retrospective. A Chatham House Rule conversation with peers working through the same pressures you are.
What you will take away:
- The Strategic Vision: How MoJ built a communications roadmap across a complex, distributed estate. The priorities, the trade-offs, and what they would do differently.
- Infrastructure Complexity: How MoJ mapped dependencies, managed supplier transitions, and kept frontline services running throughout consolidation.
- The AI Reality: Ant Morse, whose work sits at the intersection of AI and next-generation communications, will give you an honest assessment of the gap between AI ambition and deployment reality in regulated environments, and what treating communications as critical infrastructure actually requires in practice.
- The Technology Choice: Why Microsoft Teams was selected for this complex migration, how it addressed MoJ's specific constraints, and how it enabled seamless service continuity across 500+ sites.
This session is for you if:
- You are responsible for UC, communications infrastructure or digital transformation in a regulated or public sector organisation
- You are navigating the gap between AI ambition and what is actually deployable in your environment
- You want peer-level candour, not a conference agenda
Spaces are limited, so please register to express your interest in attending this event. Please note: submitting your interest does not guarantee a place. If your attendance is approved, you will receive a confirmation email with the joining details.
We aim to ensure our events are accessible and inclusive for everyone. If you need any reasonable adjustments or other support, please contact the event organiser ([email protected]) so we can assist.
Confirmed speakers
Ant Morse
Marc Bowie
Adrian Sturdy
Heather Cover-Kus
To find out more, please contact:
Dora Pass
Dora Pass
Dora joined techUK in October 2019 as an Events Assistant, coordinating and delivering our flagship events.
Prior to joining the team, Dora worked as a Senior Events Coordinator at the Royal Institution of Chartered Surveyors at Parliament Square managing conferences and high profile ministerial events.
- Email:
- [email protected]
- Phone:
- 020 7331 2003
Heather Cover-Kus
Heather Cover-Kus
Heather is Associate Director, Central Government and Education at techUK, working to represent the tech supplier community to Central Government.
She started as Head of Central Government at techUK in April 2022 and was promoted to Associate Director in August 2025 supporting both the Central Government and Education programmes.
Prior to joining techUK in April 2022, Heather worked in the Economic Policy and Small States Section at the Commonwealth Secretariat. She led the organisation’s FinTech programme and worked to create an enabling environment for developing countries to take advantage of the socio-economic benefits of FinTech.
Before moving to the UK, Heather worked at the Office of the Prime Minister of The Bahamas and the Central Bank of The Bahamas.
Heather holds a Graduate Diploma in Law from BPP, a Masters in Public Administration (MPA) from LSE, and a BA in Economics and Sociology from Macalester College.
- Email:
- [email protected]
- LinkedIn:
- https://www.linkedin.com/in/heather-cover-kus-ba636538
