Talking 5 with Local Public Services Member Dassault

Each month, techUK's Associate Director for Local Public Services, Georgina Maratheftis, interviews a member active in the local government space about their vision for the future of local public services and where digital can make a real difference to people and society. This month we talk with Amanda Grigorescu, ENORTH CSE Director - Construction, Cities and Public Services Industries Expert - Management Director, about the role that digital plays in making smarter, more sustainable decisions for communities.

Welcome Amanda. Firstly, tell me more about you, your career and how you got to this position today?

As for me, I am the Director of Cities, Construction, and Services at Dassault Systèmes. My career has been driven by a desire to create positive change in the world. I joined Dassault Systèmes because I wanted to use technology and innovation to make a tangible difference in people's lives. I’m passionate about leveraging digital tools to improve urban environments, protect natural habitats, and enhance the well-being of communities.

One of the reasons I’m particularly committed to this role is because I believe that technology can be a powerful enabler for sustainable development. Whether it's reducing carbon footprints, improving infrastructure efficiency, or engaging citizens in urban planning, I see immense potential to transform cities and public services for the better.

Every day, I’m inspired by the opportunity to work on projects that not only address complex challenges but also leave a lasting, positive impact on the environment and society.

What is the greatest opportunity for local government when it comes to digital?

The greatest opportunity for local governments in the digital space, especially with Dassault Systèmes’ City and Public Services solutions, is using virtual twin technology to make smarter, more sustainable decisions for their communities.

With virtual twins, cities can create realistic, interactive models to visualize how changes like new roads, buildings, or green spaces will impact traffic, air quality, and the local economy—before making any actual changes. This helps cities plan better, save money, and reduce risks.

It also allows local governments to engage more effectively with residents. For example, showing a 3D simulation of a new public transport system can help people understand its benefits, making it easier to gather support and feedback.

Moreover, virtual twin solutions help cities become more resilient and responsive. In times of crisis, such as a flood or pandemic, having a virtual twin enables cities to simulate different response strategies and choose the most effective one quickly.

Overall, the biggest opportunity lies in using virtual tools to build smarter, more connected, and sustainable communities, where governments can anticipate challenges, involve citizens in decision-making, and make informed choices that benefit everyone.

What is your vision for the future of local public services and places?

My vision for the future of local public services and places is one where digital technology empowers communities to be smarter, more sustainable, and deeply connected. I envision cities and towns using virtual twins and data analytics to make informed decisions that enhance the quality of life for residents. This means public services that are more responsive, efficient, and tailored to the needs of each community.

Imagine a city where traffic flows smoothly because smart infrastructure adapts in real-time, and public spaces are designed with input from residents using immersive 3D simulations. Public services would be seamlessly integrated, from healthcare to education, with digital platforms enabling easy access and personalized support.

I see local governments leveraging technology to engage citizens in meaningful ways, fostering a sense of community ownership and collaboration. This could include virtual town halls, interactive planning sessions, and real-time feedback channels.

Overall, my vision is a future where technology and human-centric design come together to create vibrant, resilient, and inclusive communities. Places where innovation drives progress, but people remain at the heart of every decision, ensuring that public services truly serve the public good.

Local Public Services Programme activities

Our Local Public Services Programme helps techUK members to navigate local government. We champion innovation that can create truly digital local public services helping to create thriving, productive and safer places for all. Visit the programme page here