06 Jul 2022
by Rory Daniels

EPR usability survey session held with NHS

Last week, techUK convened members for a supplier engagement forum session exploring the findings of the NHS’s recent Electronic Patient Record (EPR) usability survey.

This was the latest in a series that has been run in collaboration with the NHS Transformation Directorate’s Frontline Digitisation team since July 2021.

In 2021, the NHS Transformation Directorate (then NHSX) initiated the first ever national EPR usability survey which should gather a complete view of how effectively clinical IT systems are supporting frontline healthcare professionals across the NHS.

This is a major piece of research which should provide some important insights into the current usability of EPR systems and how suppliers can work with the NHS to improve user experience in the future.

The first phase of the survey, which ran across all mental health, community and ambulance services completed last year and a second phase was initiated to cover acute services. The second phase closed this year, and this session explored the survey findings.

After receiving an overview of the project from the NHS’s Tom Storey, attendees were then guided through the survey’s key findings by Chris Clune from KLAS Research.

You can find the slide deck here.

For more information about the NHS's EPR survey please contact [email protected] or for general queries, email [email protected].

Future techUK Frontline Digitisation activity

You can register for upcoming Frontline Digitisation supplier engagement forum sessions (to be held in September, November and December) by clicking here.

These will provide an update for the wider supplier community and as well as an opportunity to ask questions and give feedback. The agenda and further information will be made available closer to the time.

Any supplier who currently provides, or has the ambition to provide, products or services in an NHS trust setting will be interested in these discussions. They are particularly suited to those systems that directly impact patient care, whether they be an EPR supplier or connected within the wider supply chain.

The NHS would like to see a broad range of suppliers take part as they look to drive inclusion and innovation across frontline care.

techUK's Health & Social Care activity

Click here to view our latest health & social care ‘insights’ and here to find upcoming techUK events.

Leontina Postelnicu

Leontina Postelnicu

Head of Health and Social Care, techUK

Alex Lawrence

Alex Lawrence

Programme Manager, Health and Social Care, techUK

Rory Daniels

Rory Daniels

Programme Manager, Social Care, techUK

Tracy Modha

Team Assistant - Markets, techUK

Georgina Maratheftis

Georgina Maratheftis

Associate Director, Local Public Services, techUK


Related topics


Rory Daniels

Rory Daniels

Programme Manager, Social Care, techUK

Rory is techUK’s Programme Manager for Social Care.

Working across the Health & Social Care and Local Public Services programmes, Rory is coordinating our social care activity and leading our ongoing place-based transformation initiatives.

Prior to techUK, Rory held several roles within the NHS Test & Trace programme where he was involved in governance reforms, the national allocation of Covid-19 tests, and the introduction of a genomic sequencing capability in the government’s Rosalind Franklin ‘mega’ laboratory. He also spent time in the Department for Education within the School Resource Management strategy and impact team.

If you’d like to learn more about techUK, or want to get involved, get in touch.

[email protected]

Read lessmore