Guest blog by Matt Polega, Co-Founder and Managing Director UK at Mark43
Each year, the Mark43 Public Safety Trends Report captures what forces, officers, and policing leaders tell us about the challenges and opportunities for the year ahead. This year, one theme is unmistakable: change is accelerating. From AI and cybersecurity to real-time data and workforce wellbeing, modern technology is central to how forces operate, officer productivity and ultimately, the service the public gets.
1. AI is here and responsible use will shape its impact
AI has moved from possibility to practice. 43% of UK respondents said it will be the biggest driver of reform in 2026, with forces using it to improve public contact, prioritise recurring demand, and free officers for proactive problem solving, early intervention and safeguarding communities.
Crucially, no one sees AI as a replacement for professional judgment. Leaders emphasise strong governance and human oversight. AI’s purpose is to enable better decision-making and ensure resources make the greatest impact. The next step is ensuring adoption is transparent, accountable, and designed for long-term benefit, while keeping officers front and centre.
2. Cybersecurity: The foundation policing can no longer overlook
Cybersecurity has become a foundation of policing in the UK, even if it rarely tops priority lists. Standards such as the NCSC’s 14 Cloud Security Principles, SCIM, ISO 27001, and Cyber Essentials Plus now shape technology expectations and tender requirements (the latter is, in fact, required for new G-Cloud 15 submissions).
Yet only 10% of respondents listed cybersecurity as a top priority. This is a gap that reflects competing pressures but also highlights a critical area for investment. It will be important for forces to bolster compliance and resilience as both internal and external threats continue to evolve. Improving awareness must be matched with understanding, transparency, and a balance between security and public accessibility.
3. Data quality and real-time sharing will define efficiency
Nearly one-third (31%) of respondents said real-time information sharing across forces will have the greatest impact on frontline policing next year. Forces want clarity, consistency, and insight; not excessive complexity and disparate systems.
Data only becomes operationally meaningful when it is accurate, timely, standardised, and easy to interpret. It also underpins trust, transparency, and informed policy. When information moves seamlessly between people, systems and forces, it improves the ability to understand risk, allocate resources, and plan with confidence.
4. Modern tools strengthen workforce wellbeing and retention
In the UK, top emerging priorities for the next year centre on reducing administrative work (39%), enhancing transparency (18%) and supporting officer wellbeing (16%).
Technology has become inseparable from workforce morale. When tools are outdated or require officers to double-key, frustration grows and it can lead to impacts on retention. User experience is not a luxury for forces; it is a necessary investment to ensure the safety of both officers and the communities they serve.
Modern, integrated, intuitive systems will play a central role in shaping motivated and capable forces in 2026.
5. Consolidation and interoperability will shape the future
Fragmented systems continue to limit UK policing. Leaders are increasingly prioritising platform consolidation and open, secure integrations. Cumbria Constabulary’s use of Mark43 across crime reporting, safeguarding, intelligence, and victim care demonstrates what becomes possible with unified workflows.
The future belongs to forces that modernise with purpose
UK forces face complex challenges, but their priorities are clear. They want technology that reduces administrative burden, strengthens officer wellbeing, improves response, protects against cyber threats, supports responsible AI, and most importantly—works as promised.
2026 will bring technology modernisation, stronger collaboration, and meaningful progress across UK policing, all driving one shared goal: safer communities and better service for the public.
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Head of Programme - Justice and Emergency Services and Economic Crime Lead, techUK
Dave Evans
Head of Programme - Justice and Emergency Services and Economic Crime Lead, techUK
Dave is a former senior police officer with the City of London Police, bringing extensive experience as a Detective and senior leader across frontline operations and multi-agency partnerships at regional and national levels.
He has led and supported responses to major national incidents, including mass casualty events, counter-terrorism operations and large-scale public disorder, working closely with partners across the criminal justice sector.
Alongside his public service, Dave has also held leadership roles in the private sector, managing projects focused on intellectual property and licensing. His combined experience across both sectors gives him a deep understanding of how collaboration between service providers and end users can strengthen resilience and trust.
Cinzia joined techUK in August 2023 as the Justice and Emergency Services (JES) Programme Manager.
The JES programme represents suppliers, championing their interests in the blue light and criminal justice markets, whether they are established entities or newcomers seeking to establish their presence.
Prior to joining techUK, Cinzia worked in the third and public sectors, managing projects related to international trade and social inclusion.
Junior Programme Manager - Justice and Emergency Services, techUK
Fran Richiusa
Junior Programme Manager - Justice and Emergency Services, techUK
Fran is the Junior Programme Manager for the Justice and Emergency Services (JES) Programme, supporting project delivery, stakeholder engagement, and policy development across portfolios including law enforcement, prisons, and security.
Her work spans a diverse range of portfolios, including law enforcement, prisons, and security, underpinned by strong organisational and analytical skills.
Fran joined techUK in May 2025 as a Programme Team Assistant for the Public Sector Markets Programmes before progressing to her current role.
Prior to joining techUK, she gained experience working across local government and VAWG (Violence Against Women and Girls) charities, where she developed a deep understanding of public service and advocacy.