Digital Outcomes/G-Cloud: An update from the Crown Commercial Service
As you may know, the Crown Commercial Service (CCS) is updating its digital solutions, based on customer feedback, to provide an easier experience when working through the procurement process. One of the ways they are doing this is through the development of a new digital service that will provide the platform for buyers to access a number of commercial agreements, including DOS 6 and G-Cloud 13.
CCS has been user testing the new digital service for some time, and this has identified further feedback and insight that needs to be considered in more depth before it can be rolled out. They have therefore had to take the very difficult decision to delay the launch of both commercial agreements until later this year to allow an improved digital experience on a stable platform.
Any live procurements (DOS 5 and G-Cloud 12) will continue, and any new procurements can start and be seen through to award.
Once the testing has been concluded on the new digital service, CCS will communicate further to provide the dates that the new agreements (DOS 6 and G-Cloud 13) will be launched. The delay to the new agreements will be mitigated by a corresponding extension to the end of the agreement to give the same time period in which to contract.
No action is required from suppliers and further details will be issued as soon as more information is available. A more detailed set of FAQs to help answer any questions, can be found on the CCS website.

Heather Cover-Kus
Heather is Head of Central Government Programme at techUK, working to represent the supplier community of tech products and services to Central Government.

Ellie Huckle
Ellie joined techUK in March 2018 as a Programme Assistant to the Public Sector team and now works as a Programme Manager for the Central Government Programme.

Leontina Postelnicu
Leontina joined techUK in March 2020, where she is now heading up the organisation’s Health and Social Care programme. At the moment, she is also completing an MSc in Health Policy at Imperial College London.