techUK - Representing the tech industry in the UK Tue, 24 Apr 2018 05:43:49 +0100 Joomla! - Open Source Content Management en-gb Minutes of Open Banking Working Group

Please find minutes of the recent Open Banking Working Group

{bio}{/bio}]]> (CRM Sync) Meeting notes Mon, 23 Apr 2018 17:08:09 +0100
AI ‘deployment risks’ and the importance of managing them effectively

As AI becomes more and more ubiquitous in modern businesses and society, whether we are aware of its presence or not, there are also more alarm bells being rung about the inherent risks of using AI. Although some fears are commonly agreed to be overblown, such as visions of a dystopian future run by sentient robots, there are real risks in the systems we are already using to make profound decisions. Without understanding the nature of these risks, we cannot develop effective methods to manage them.  Here is our view of the main ‘deployment risks’ associated with AI applications.

Bad data

The current AI revolution depends heavily on the availability of large quantities of data to analyse, detect patterns and inform decision-making processes. An inherent limitation of AI systems implementing machine learning is that the quality of any output will depend on how good the input data is. Data quality in this context requires looking not only at how large and comprehensive the data set is, but also whether it has come from the ‘real world’, whether it is corrupt, biased or discriminatory. The implications of ‘bad data’ differ depending on the application: a social media bot taking on the worst, most offensive qualities of the users that feed it its inputs is of less concern than incorrect health care decisions being made by AI systems analysing incomplete medical data.


Sometimes known as the ‘black box’ problem of AI, the opaque design of many AI systems means that it is nearly impossible to scrutinise how individual decisions are being made. These technical limitations are compounded by owners of proprietary technologies not wanting to reveal their inner workings for scrutiny. It is going to be difficult to build users’ trust in AI systems if the mechanics of a technology are not easily interpretable by a human. Adoption of AI should not mean that companies and organisations are subject to lower standards of accountability or be able to hide behind invisible processes. If the autonomous vehicle industry is going to be reliant on AI for its driverless cars and requires safety certification from regulators, if the regulators do not see what is going on and the manufacturers are not willing to divulge workings, then how can any classification/standardisation take place?


A direct consequence of the black box problem is the difficulty in determining with confidence whether the use of AI is appropriate to apply to a particular issue or to solve a particular problem. Any business process carries with it inherent risks and for a non-transparent, unpredictable system it is much harder to assess what might go wrong, when it might go wrong and the adverse effects that failure might have. AI implementers need to address these limitations by understanding the environment in which AI deployment will take place, conducting a full risk assessment and then getting comfortable with those risks. Any testing should also take place in a non-live environment, if possible.


In addition to poor data causing poor outcomes, malicious data can cause harmful outcomes than may outweigh an AI application’s overall benefits. The risk is amplified when it is considered that AI systems will typically be hosted in the ‘cloud’ or be otherwise internet-enabled, opening them up to cybersecurity issues and hacking – if this occurs would the owner or user even know such misuse was happening, let alone the individuals affected by the AI’s decisions? Several research institutions have co-authored a recent report on the malicious uses of AI, highlighting the very disruptive impact that AI-based attacks may have in the coming years. The report warns that the scalability of AI means cheaper attacks which would nonetheless be more effective, precisely targeted and more difficult to track to the offender than conventional cyberattacks. Users’ systems could be compromised by their online information being used to generate custom malicious websites and emails, sent from addresses resembling the victim’s real contacts and mimicking their writing style.

These are by no means the only risk posed by applied AI but they will certainly need to be considered by the AI industry in order to create and implement appropriate industry standards and codes of practice. If the industry fails to adequately manage the risks itself, then lawmakers may feel forced to intervene by way of (potentially onerous) top-down regulations that may stifle innovation and prevent the clear benefits of AI from ever being fully realised.


{bio}{/bio}]]> (CRM Sync) Opinions Mon, 23 Apr 2018 16:49:50 +0100
UK Spectrum Policy Forum Plenary Meeting Notes

Welcome and Introductions
Tony Lavender CEO, Plum Consulting and Steering Board Chairman  

Updates from the 5 April UK Spectrum Policy Forum Steering Board & Updates from Cluster Chairs 
Tony Lavender, UK SPF Steering Board Chairman


Making more spectrum available (and avoiding fragmentation)
Modernizing rules to incentivise and facilitate the deployment of telecoms infrastructure (including low-latency (dark) fibre)
George Grayland, Senior Solutions Manager, Nokia

In conversation with Jane Humphreys: Mike Short, Chief Scientific Advisor, Department for International Trade  
Jane Humphreys, Senior Spectrum Advisor, techUK and Mike Short, Chief Scientific Advisor, Department for International Trade


Update on 5G Brighton Testbed Trials
Peter Curnow-Ford, Senior Advisor - 5G, Digital Catapult

AOB and Close
Tony Lavender CEO, Plum Consulting and Steering Board Chairman

{bio}{/bio}{bio}{/bio}]]> (CRM Sync) Meeting notes Mon, 23 Apr 2018 15:37:55 +0100
An introductory framework to what is, and how to adopt, AI

AI - An Introductory Framework to What is, and How to Adopt, AI from Cortex Intelligent Automation on Vimeo.

{bio}{/bio}]]> (CRM Sync) Opinions Mon, 23 Apr 2018 16:33:00 +0100
Sharpening the UK’s AI skill-set

One in four workers in OECD countries don’t feel they have the right skills for their current jobs, according to the World Economic Forum’s whitepaper on accelerating workforce reskilling. Meanwhile, with the Fourth Industrial Revolution said to be in progress, driven by technologies like artificial intelligence (AI), this skills gap is at risk of widening. In the UK in particular, there is a tension between the benefits and risks that the Fourth Industrial Revolution could bring. On the one hand the smart use of technology could be a solution to the UK’s major employee output problem. However, there is a sense of fear that it could leave individuals struggling to keep up with the jobs of the future.


It is in neither the interest of UK businesses, nor employees, to ignore or attempt to push back on the ongoing technological revolution. As jobs evolve, it’s vital that the British workforce is appropriately skilled to take advantage of this new technology, both at work and in other aspects of daily life. 


The government certainly has a role to play in enabling this, but so too does our industry, which – thanks to our tech expertise – is uniquely placed to help with tech-skilling. So how can we help the UK workforce to prepare for the roles of the future? 



Create a culture of learning

Businesses have a great opportunity to equip everyone at every stage of their career with the digital skills they need as their roles evolve. PwC’s latest CEO Survey shows that UK CEOs are committed to attracting and developing the right talent as a top priority, but to achieve this we need to move away from the mentality that education is limited to one's school years  and create a culture of continuous learning in the workplace.


Many organisations now offer their employees training schemes, but to be effective, employees need to feel encouraged to engage with these platforms. For example, at Salesforce, we’ve developed our own online learning platform called Trailhead, which helps employees take control of their future and develop the skills required as the Fourth Industrial Revolution progresses. One of the features that makes it successful is the way we've made it fun, so that users can earn badges and unlock new platforms as their learning progresses. Since the programme launched in 2014, users have earned more than 6.5 million badges.


Accessible to everyone

Creating a culture of continuous learning also goes beyond the walls of our organisations.  To reach those looking for a career change or to move into employment, it’s imperative that we provide tech-skilling programmes that are easily accessible to people of all skill levels and backgrounds. The WEF SkillSET portal, for instance, gives people from all walks of life the opportunity to train and learn from their own homes. The Super Mums programme is another example of this, offering women with children the chance to retrain in Salesforce Administration and access relevant employment opportunities in a flexible way that fits around their families. Trailhead, too, is free and open to anyone.


Support for the workplace of the future                       

Young people who haven’t yet entered the workforce are another important piece of the puzzle. The World Economic Forum predicts that 65% of today’s children will have jobs that haven’t even been invented yet. 


Overcoming this isn’t just a job for those in the education industry and it’s great to see the tech industry working with government to improve the computing curriculum taught in our schools. Organisations like Stemettes and a plethora of coding clubs that run in schools are focused on bringing business and sector expertise to school children.  This collaboration will not only help the employability of our children and help address the skills gap, it should also improve the diversity of the sector, with all the resulting benefits. 


The AI revolution will impact every company in every industry. The future will belong to those organisations that are able to nurture both new and existing employees with the right skills, and ensure access to education and learning opportunities for all. Everyone should be given the opportunity to achieve their career goals, a responsibility that the UK tech sector has no choice but to take seriously. 

{bio}{/bio}]]> (CRM Sync) Opinions Mon, 23 Apr 2018 15:30:00 +0100
AI will power the fourth Industrial Revolution. Are you ready?

AI is set to be so much more than hype, and looks set to drive the fourth, and largest, industrial revolution. The McKinsey Global Institute believes AI is contributing to a transformation of society “happening ten times faster and at 300 times the scale, or roughly 3,000 times the impact” of the electricity-driven Industrial Revolution in the 1800s. We can predict, yet we do not know the full extent of its impact. The only thing we are sure of is that all members of society need to be ready for it.

Challenges and opportunities in AI

AI is already all around us in our everyday lives. Self-driving cars, suggestions in your Amazon account, recognition of spam emails plus automated response to emails are a few examples of AI replacing human work in everyday tasks.


AI has become a major investment area in business. In 2017, companies spent around $22 billion on AI-related mergers and acquisitions - 26 times more than 2015. AI can be a valuable source of information as it combs through vast amounts of data in seconds. Sales data can be consolidated with marketing campaigns and employees can be tracked to measure performance. These are just a few of the possibilities. Analysis and creative problem solving will soon become the focus of human work. The key factor is adaptability.


For those who adapt, the opportunities are endless. According to a study done by Accenture, AI will bring better products with a reduced cost of labour - doubling economic growth by 2035. The McKinsey Global Institute reckons that just applying AI to marketing, sales and supply chains could create economic value, including profits and efficiencies, of $2.7 trillion over the next 20 years.


How can we drive AI adoption?

The major obstacles to AI adoption are a lack of skilled workers plus a lack of resources. If proper training is given to existing employees and proper resources are put into place, jobs will be created faster than they are lost. Skilled employees can fill the AI space to create a rapidly growing world economy.


Lack of skills

The Royal Society of Arts (RSA) and YouGov warned that 15% of private sector jobs in Britain have the potential to be fully automated. Automation does not mean obsoletion. It means change. Training programmes need to be given to employees as their roles will change drastically, some even for the better.


Accenture, a digital consulting firm, conducted a report Emerging Technologies in Public Service. It was discovered that AI created better, not fewer jobs. In the survey, eight in ten respondents said implementing emerging technologies will improve job satisfaction and can aid staff retention.


Just like the industrial revolution shifted the nature of work from agricultural to factory work, AI will also change the nature of work leaving us to focus on analysis, problem-solving and innovation.


We need to learn to control the system. Digital learning should therefore be as important as literacy. Organisations need to budget so life-long learning resources are available for employees to enhance skills development.


Need for AI resources

Recent survey findings from Gartner reveals almost 60 percent of organizations surveyed have yet to take advantage of the benefits of AI. Only a little more than 10 percent of surveyed businesses have deployed or implemented any AI solution at all. Companies need to invest in resources for AI otherwise they will be left behind.


AI can double economic growth, yet adapting to this significant change is key to harness this opportunity. The age of intelligent machines is here, so let’s embrace it.

{bio}{/bio}]]> (CRM Sync) Opinions Mon, 23 Apr 2018 14:08:34 +0100
GovTech Policy Working Group

Are you a GovTech innovator working in the public sector? Do you want to contribute to techUK’s ongoing campaigns to transform government and radically improve services for citizens?

The techUK public sector programmes lead on a range of policy areas through developing reports that enable us to engage directly with the UK government to transform UK public services. Recent examples include the Procuring the Smarter State report and Smarter Services: Delivering the Next Wave of Digital Transformation in the Public Sector

We are currently developing a key piece of research on how the UK tech industry and government can collaborate to make the UK a global leader in GovTech. This is your opportunity to develop this cutting edge research, and to showcase how your company can transform UK public services.

For more information contact Rob Driver, Head of Public Sector.

]]> (CRM Sync) Meeting Mon, 23 Apr 2018 13:56:19 +0100
GovTech Policy Working Group

Are you a GovTech innovator working in the public sector? Do you want to contribute to techUK’s ongoing campaigns to transform government and radically improve services for citizens?

The techUK public sector programmes lead on a range of policy areas through developing reports that enable us to engage directly with the UK government to transform UK public services. Recent examples include the Procuring the Smarter State report and   Smarter Services: Delivering the Next Wave of Digital Transformation in the Public Sector.

We are currently developing a key piece of research on how the UK tech industry and government can collaborate to make the UK a global leader in GovTech. This is your opportunity to develop this cutting edge research, and to showcase how your company can transform UK  public services.

For more information contact Rob Driver, Head of Public Sector.


]]> (CRM Sync) Meeting Mon, 23 Apr 2018 13:59:58 +0100
Artificial lawyers: what next for the trusted advisor?

The headline in the Philadelphia Inquirer on 9 Dec 1981 was "Robot Killed Repairman, Japan Reports". This is famously considered to be the first reported robot homicide. A tragic, industrial accident reported on the other side of the world.  Other workers would have died that day; many much closer to home. So why the interest in this particular incident?

The answer to this has its roots in trust.  It is the same question that lies at the centre of the current, often 'morbid', debate about the future of the legal profession. It is a question that is all too often ignored, in favour of focusing on the next technical marvel brought to us by increased computer power, machine learning and innovative minds. But it is only by addressing the role of trust in the business of law that we can truly identify what the future of law looks like. Is there a place for the trusted advisor in our machine learning enabled future?

The trusted advisor is what good lawyers aspire to be. We are told from an early stage in our careers that you will know you have made it when you can say that you have reached trusted advisor status. The same is true in private practice and in-house. The person whose number the client dials when the chips are down. The person trusted to front the board and not undermine the GC's credibility for having put you there. The person whose counsel you seek because you respect it, not just because of their expertise. The future of law will be written by those that can build trust - and trusted advisors - into the system.

Innovation in the law is not all about tech. But one thing the law can learn from the tech world is that it is all about the user. Before we blow all our money on new toys, we must first stop and think what it is that our users want and need from the legal ecosystem. We need to have better conversations and a richer understanding of the world we do business in. To listen and learn, so we are better equipped. And the investment in tech must be matched with an investment in talent. The market will kill those who don't adapt. They are the ones who should be scared of the machines. For them, the robots are coming.

The here and now is all about efficiency. The first big myth of AI's assault on the law is that the tech being brought to bear is radical and innovative. It is not. What we are seeing now is an efficiency play; optimising those aspects of the profession not built on trust. Quality yes, but not trust. To paraphrase Henry Ford, we're at the building a faster horse stage of our evolution.

But the 5 year plus time horizon will be defined by trust.  To really unlock the potential of technology in the law, we need understand better why and how the trusted advisor relationship develops and how important it is to our clients in their specific industries. It will become ever more apparent that being a really good lawyer is not just about subject matter expertise - although that is a pre-requisite characteristic - but rather about the ability to engender and retain trust. The legal teams that build that into their models, and not just focus on outcomes, will be the ones that become the New Lawyers. The ones that don't, will be the ones locked in a losing battle with the machines.

Ben Allgrove is a partner at Baker McKenzie's London office, leading the firm's Global R&D efforts.

To read more from techUK AI Week, visit our landing page.

{bio}{/bio}]]> (CRM Sync) Opinions Mon, 23 Apr 2018 12:40:27 +0100
Bank of Ireland launches fintech hub

The Central Bank of Ireland has announced the launch of a fintech innovation hub and industry engagement programme to keep step with the evolving fintech and regulatory landscapes. Its aim is to allow firms to directly engage with the Central Bank on innovation. It is following in the steps of the FCA's regulatory sandbox, which has proven highly successful, attracting increasing number of applications from fintechs operating in blockchain based payment services, RegTech propositions, general insurance, AML controls, biometric digital ID and Know Your Customer (KYC) verification.

A new Central Bank unit will focus on engagement, sharing and listening, and will be a two-way street. The regulator will have a direct contact point for new FinTech firms and existing firms that are becoming more innovative. Such firms will be able to contact the Central Bank with questions. This is set to give firms a way to engage with the bank outside of more formal regulatory interactions, such as in the authorisations process. In so doing, the Central Bank will be able to learn from the firms about their ideas, the technologies they are developing, and have a view to where financial services are heading. Ireland has a thriving digital ecosystem and is viewed by many tech firms and banks as an ideal location for post-Brexit relocation and passporting, lending a sense of urgency to the Bank's efforts.

The bank also intends to launch a dedicated section in its Website to address common questions and issues and to host a series of 'FinTech Roundtables' starting later in 2018. 

{bio}{/bio}]]> (CRM Sync) News Mon, 23 Apr 2018 12:33:54 +0100
Closing the gap


These are exciting times for the UK tech industry. Our entrepreneurs, inventors and innovators are building increasingly incredible companies, creating thousands of new jobs and driving economic growth in the process.

Yet the future of our industry remains fragile, due to the chronic skills crisis. 52% of employers are currently struggling to fill digital job vacancies, women represent just 17% of the profession and it’s predicted that we need a million new recruits in the tech specialist workforce by 2023.

In addition to this, the rise of artificial intelligence presents huge opportunities, but also challenges for the workforce of the future. McKinsey research suggests that automation will mean that up to 700m people worldwide will be in new careers by 2030 and that technology sector roles will change dramatically, with an additional 20m to 50m jobs in the industry created during the same time.

In last Autumn’s budget the Government pledged over £500 million to help with this transition, but so much more needs to be done.  What is clear is that the challenges posed by digital disruption cannot be solved by government alone. We need a concerted effort from educators, employers and industry leaders to help workers adapt to digital disruption, and ensure they are properly equipped the necessary skills to thrive in the changing world of work.

The tech sector has much work to do. All too often it is seen as male dominated, exclusive, and at times uninspiring, all of which have been compounded by allegations of questionable conduct on topics such as data privacy and the gender pay gap. As employers, we all have a duty to transform this image and ensure our industry has the culture and values it needs to attract and retain talent, from all walks of life.

We also need to do more to demonstrate the critical role technology plays in society. Whether its enabling our doctors and nurses to harness the power of analytics to build an even stronger NHS or ensuring that every child is properly equipped with the skills they need to succeed in life; we need to be evangelical about our industry as a force for good in a complex world.

One way of doing this, is to promote a culture that truly supports diversity, inclusion and social mobility by widening recruitment policies and taking a fresh approach. It’s not about introducing tick-box exercises or political correctness, but it is about working harder to attract and recruit new candidates from different backgrounds and cultures that can enrich our organisations and our industry for the better.

If we take diversity seriously, it provides an opportunity to develop a culture that truly supports every employee, creating an environment that is inspirational, creative and innovative, and ultimately appealing to work in. It will also increase productivity, by harnessing the collective power of a can-do culture, where everyone is respected and included.   

So, let’s not let fear of change prevent us from moving forward. As an employer who recruits over 1,000 people in the UK annually, we are constantly seeking new ways of finding the talented people we need and winning them over. By widening our recruitment pool and embracing new ways of working, we are reaching out to a whole new generation of candidates who are inspired by our story. We have also discovered that some of our most successful people have not come from a STEM background, but they have the talent, aptitude and passion that is needed to succeed and that’s what we want.

If you are open-minded and keen for change and put policies in place instead of roadblocks to talent, then you can find some remarkable people who will enhance your company and further your success.

Authenticity is key in this journey: young people want to work for businesses that share their values and will quickly see through shallow schemes that promise much but deliver little. So, put diversity at the top of your boardroom agenda, build programmes and recruitment services to make it work and make the benefits this approach will bring to the company abundantly clear to your people, every step of the way.

No single organisation can change the world.

But working together as a business community we can put diversity, inclusivity and social mobility at the heart of what we do. We have a duty to capture the imagination of the next generation and a responsibility to future entrepreneurs to drive our industry forward.

Let’s be the kind of industry that our young people can believe, and believe in.

The future is ours to shape, so let’s get going.


FDM Group are sponsors of the 2018 techUK Annual Dinner, taking place at the Royal Lancaster on Wednesday 11 July. For more information and to book tickets please see: 

]]> (CRM Sync) Opinions Mon, 23 Apr 2018 11:37:14 +0100
How can we maximise the adoption and use of AI in the UK?

The UK artificial intelligence (AI) market is undergoing a paradigm shift. Many companies have used simple predictive AI for several years, and now they are looking towards more cognitive solutions to solve problems with ever-increasing complexity.


The size of the UK AI market for platforms and solutions will approach £1bn by 2021, from a market size this year of about £500M. This is composed of AI/machine learning (ML) and deep learning (DL) (deep learning is a subfield of machine learning, in which networks are capable of learning from data are used), with the observation that in a couple of years deep learning will represent the majority share of the AI server business. There is a large market potential, access to ever increasing computing power and an insatiable demand for customers to jump onto the fast-moving AI/ML/DL train.


If we look at customer applications, in terms of the key driving segments in the UK, they are: aerospace and defence, manufacturing, automotive and healthcare, and there are a huge number of very intuitive new applications being developed in physics, chemistry, genomics, astronomy, as well as applied areas such as fluid dynamics and cognitive Surveillance.


Very importantly, in many instances using deep learning, results are now being obtained which supersede human ability to recognise events, anomalies and interpret situations in near real time. Advances in AI can bring unease, particularly around job loss as automation replaces human input. However, by incorporating AI and upskilling and redeploying their workforce in more creative ways, organisations can leverage their business and increase output.  Those companies who don’t embrace change and its benefits will eventually lose out to competition.


So, what are the challenges that customers face when adopting AI? How can these be overcome?

As is commonly the case within IT, the challenges fall into two categories: technological understanding and budgetary restrictions.


There are many small, highly technical companies who can provide a part of the answer, however only a few larger companies have the skills, resources and experience to deliver a complete solution. Now data scientists can use their specialist expertise to focus on solving the use case and not developing the system. The other key technical challenge is that customers in deep learning sometimes don’t know where to start. Generally, they have a lot of data (which is necessary and good), but need education, advice and possibly some small amount of services to achieve competency to move forward.


Regarding the financial barriers of adopting these technologies, it is expensive for companies to buy a supercomputer with processor acceleration to start their AI/ML/DL developments, and they cannot easily quantify returns without having done the work. The capital investment for a large scale deep learning solution can be significant.  However, by using cloud based or hosted compute platforms this can be remedied. This way companies can start their deep learning developments with a Proof of Concept (PoC) on a monthly expensed basis, rather than via an upfront Capex acquisition. It’s a great way to get started, prove the use case, before going back to secure production level funding. On this note, just remember the best performance will come from a tightly coupled (i.e. integrated) platform, and not interconnected or networked separate cloud compute and GPU resources.


In summary, it’s a great time to determine where you want your company to be, and how you can use AI/ML/DL with your data to enable that journey.


For further information on this topic from Atos, click here.

To read more from techUK AI Week, visit our landing page.

{bio}{/bio}]]> (CRM Sync) Opinions Mon, 23 Apr 2018 11:46:08 +0100
Enhancing Housing Services

The annual Enhancing Housing Services Conference will bring together over 250 professionals to explore key updates on housing policy, strategies for business growth, and the innovation of housing services.

This thought-provoking event offers a unique opportunity to gain a valuable insight into the current reforms to the UK’s housing sector. Have your say in shaping the future of the industry by securing your place to attend on 04 July.

The industry leading one-day conference will assist with the implementation of the government’s vision for the future of housing in the UK by focusing on the latest policy updates, industry best practice and government initiatives within the UK’s housing market.
The programme is delivered by leading policy makers and innovative thinkers in the sector. This year’s conference will feature topics such as:

  • New methods of asset management and building maintenance
  • Regeneration and social housing investment plans
  • The new Sector Scorecard efficiency initiative
  • Affordable housing building targets

Confirmed speakers include John Penrose MP, Clive Betts MP and Dame Judith Hackitt (via video) plus many more, making this the perfect opportunity to network with professionals at the forefront of the new housing policy and regeneration agenda.

To register your place please go to; or contact a member of the team on

]]> (CRM Sync) Partner Event Mon, 23 Apr 2018 11:48:23 +0100
AI: An opportunity not a threat

Artificial Intelligence (AI) is emerging as the defining technology of our age, with many industries already utilising it within their business in one way or another. Over the last few years, this rapid advancement of smart technology has led to AI becoming a business ‘buzzword’, and one that has generated an abundance of interest around business innovation.


As AI systems become more sophisticated and integrated within our everyday lives, there’s no shortage of debate on the subject. The technologies driving AI are expanding exponentially, making it more prevalent than ever before.


As with most emerging technology, however, AI is disruptive. Disruption of any kind can create fear that the work force is changing in a negative way, but this needn’t be the case.  Change is certain, and experience has shown us that we continue to evolve, with AI being just another iteration of that evolution. We determine the way in which the technology is implemented and used across our business and personal lives.


In today’s landscape, you do not have to be a huge company in order to take advantage of the efficiencies created by AI. Cloud computing has become an integral part of the current development community, and will allow budding developers to work ever more quickly, embracing new tools and technologies including AI.


The integration and running of new applications is not possible, however, without having sufficient foundations and IT infrastructure. As companies migrate to and run operations from the cloud, business leaders are now looking to innovate from the cloud with AI. Hybrid cloud infrastructure provides the most efficient path for integrating AI technologies into business strategy. AI alongside hybrid cloud, will help to reinvent companies, sparking business advantages and innovation at the speed demanded. 


This future is one of positivity, collaboration and innovation. However, we are not there yet and it is clear that many businesses are yet to realise the full benefits and opportunities that AI integration can bring. There are many steps that still need to be taken in order to ensure that the UK work-force is AI-ready, and this largely, will rest on education and awareness.


The focus needs to be on preparation for the changes and advancements that technology is bringing and will continue to bring. It is clear that AI is a transformative technology, one that has been evolving for decades, and will only continue to excel more rapidly.


As Charles Darwin once said, “it is not the strongest of the species that survives, it is the one most adaptable to change”. Renewed focus on education will prepare the next generation to be fully aware of the need to learn and adapt in-line with the advancements in technology. Enabling the next generation to participate fully in STEM industries, will form the backbone of the future of business operation and development.


To read more from techUK AI Week, visit our landing page.

{bio}{/bio}]]> (CRM Sync) Opinions Mon, 23 Apr 2018 10:48:06 +0100
How to hire the RIGHT salesperson

From the seasoned sales manager to the SME founder recruiting the first salesperson, the chances of making a bad choice are, we are sorry to say, high. Whether you’ve got the wrong idea of a great salesperson – shiny suit, slick banter, coals to Newcastle – or you have been seduced by a professional CV and all the “right” answers at interview, all too often that fantastic new hire is walking out the door too early with too much of your money for no return.

To help you improve your chances next time, the Marketing and Sales Group has managed to snaffle two hours from Malcolm Milligan and John Mulholland, seasoned veterans in the world of talent management. Together, they will steer us through an interactive session on:

  •          The importance of understanding company culture and cultural fit
  •          Building the right job description and profile (yes, they are different)
  •          Attracting the right candidates
  •          Psychometric profiling and behavioural interviewing

Speaker Profiles:

Malcolm Milligan has been involved in sales, marketing and human resource management for many years. After a sales career with major stationery and insurance companies, Malcolm moved into management roles and helped many sales and marketing personnel build and develop their careers. He was a pioneer in using psychometric profiling and, since 1996, has focused on training others in interpersonal relationships and the behavioural aspects of communication when recruiting, managing and developing employees. Malcolm is a fellow of the Institute of Sales Management (ISM).

John Mulholland runs PDQ Solutions, which covers all aspects of organisational development. He has delivered a range of accredited leadership and management programmes for organisations such as Police Ombudsman Office NI, SuperValu, Bunzl and the Mountcharles Group. John led PDQ Solutions to National Training Award success with his work at The Cedar Foundation. He is a Board Member of the Northern Ireland Chartered Management Institute (CMI) and a former chair of the Chartered Institute of Personnel and Development (CIPD).

]]> (CRM Sync) Meeting Mon, 23 Apr 2018 10:31:16 +0100
Welcome to techUK AI Week

All this week we are shining a light on the opportunities and benefits of Artificial Intelligence (AI) to the UK and the steps that need to be taken to make UK organisations and society ready to realise the full benefits of AI. Throughout this week we will be sharing guest blogs, videos and podcast interviews with AI thought leaders, press articles and daily tweets exploring what an AI driven UK might look like and how we get there. We are also holding a joint techUK AI and cyber security session on Tuesday 24th April, with speakers from Splunk and Rackspace. Spaces are still free for this session so click here to come along.

During AI week, techUK will also be launching techUK’s AI Leaders Campaign aimed at promoting UK leaders in AI. Every month techUK will promote an individual that is helping organisations across both the public and private sector to realise the economic benefits and social power of AI technologies. Keep a look out this week to see who will be techUK’s first AI Leader!

Why not join the debate and discussion on what you see as key to making the UK AI ready at @techUK #AIready

Throughout the week our members and other industry experts will be contributing blogs on:

  • Driving AI adoption and use cross all UK sectors and industries
  • Public sector opportunities for AI and challenges to deployment
  • Cyber security and AI
  • Ethical issues raised by AI
  • How to prepare the UK workforce for AI

Catch up on all of this great material by viewing all of the posts so far in the links below.

Monday - How to drive adoption and use of AI across all UK sectors and industries

{bio}{/bio}]]> (CRM Sync) News Mon, 23 Apr 2018 09:17:50 +0100
Tech at CHOGM

This week saw the Commonwealth Heads of Government Meeting (CHOGM) taking place in London to discuss future international challenges. The primary focus of this CHOGM was around trade, sustainability and development with numerous announcements on these and other topics. However, there was a strong tech element throughout the summit and below we round up some of the notable tech related announcements.

UK-India Tech Partnership

The UK and Indian Governments launched the UK-India Tech Partnership, which will include a UK-India Tech Hub to identify and pair businesses, venture capital, universities and others to access routes to markets for British and Indian tech companies. The partnership was launched at the meeting by the Prime Ministers of both countries.

As part of this, techUK and the National Association of Software & Services Companies (NASSCOM) launched the UK-India Tech Alliance and agreed on a Memorandum of Understanding to support the development of the UK and Indian IT sectors by developing stronger links, networks and joint platforms, enhancing digital skills in both countries and joint platforms. You can read more on this here.

Tech for climate change, sustainability and environment

A major pillar of this meeting is sustainability: working together to tackle climate change, protect the environment and increase the resilience of Commonwealth countries.

Already, announcements have shown that tech and innovation are seen to be key in delivering these ambitions. £8 million in new technology funding to help Commonwealth countries reduce their emissions and prepare for natural disasters. A new £3.5 million UK Space Agency International Partnerships Programme in Kenya which uses British satellite technology to help the country plan and respond to disasters, including droughts, floods and famine, has also been announced. A new network of scientific advisers was confirmed and the Met Office will work with Commonwealth countries too to assist with readiness for extreme weather.

£61 million was also announced to help Commonwealth member states address the issue of ocean plastics including £20 million for helping cities improve waste infrastructure and topping this off was the UK commitment to going ‘net zero emissions’ which will see the UK go beyond commitments agreed in Paris.

Cyber security funding

The Prime Minister announced £15 million in funding to help Commonwealth countries develop their cyber capabilities and help countries mitigate the impact of attacks from cyber criminals and state actors. The money includes funding to help countries assess their national cyber capabilities, raising standards of cyber awareness and joint initiatives to protect Commonwealth values, security and democratic institutions.

More information is here and our detailed insight on the subject is here.

Commonwealth Innovation Hub launched

The London CHOGM started with the launch of Commonwealth Innovation Hub, called the ‘Cominnowealth’ that has five facets to it; display, data, delivery, discovery and partnerships.

The hub is designed to improve collaboration between Commonwealth member states and is a new facility that will be operated by the Commonwealth Secretariat. Full information about this exciting new initiative can be seen here.

The CHOGM was a great opportunity to show how the UK can remain leaders on global issues as we leave the EU and we’re delighted the Commonwealth recognises that smart and effective technology deployment can facilitate trade and enable major societal and economic benefits. 

{bio}{/bio}]]> (CRM Sync) News Fri, 20 Apr 2018 15:59:01 +0100
Joint techUK/UKspace Satellite Telecoms Committee Meeting Notes

Introduction by the Chairman
Dr. Peter Aspden, Airbus

Minutes & Actions from the last meeting
Dr. Peter Aspden, Chairman

Updates on UKspace, PSC, the Space Growth Partnership & Sector Deal
Paul Flanagan, UKspace

Update from UK Space Agency, including GovSatCom
Mike Rudd, UK Space Agency

ARTES update
Dr. Nick Appleyard, European Space Agency

Zephyr HAPS Presentation
Roger Tidswell, Airbus

5G, Regulatory & Spectrum issues
Julian McGougan, techUK

National Satellite Test Facility
Dr. Chris Mutlow, Science & Technology Facilities Council

AOB and close
Dr. Peter Aspden, Chairman

Confirmed dates for 2018 meetings:

  • Tuesday 1 May, 13:00 – 16:30 (at techUK)
  • Wednesday 11 July, 13:00 – 16:30 (at techUK)
{bio}{/bio}]]> (CRM Sync) Meeting notes Fri, 20 Apr 2018 10:12:26 +0100
Climate Change Agreement: Closure

The Climate Change Agreement is set to continue until 2023 and existing participants will be able to claim exemption from CRC (until is it abolished next year) and discount on the Climate Change Levy until the end of the scheme.   However, the CCA closes to new entrants from October 31st 2018 which effectively imposes a June or July deadline for new applications because they can take several months to process.  Under current proposals, there will be almost a five year period when new facilities will not have access to the CCL rebate.   We are lobbying Government to reconsider the current approach and asking BEIS to extend the period when new sites can join until 2020.  However, there is no guarantee that we will be successful and our initial approaches have met resistance.  If you have a site that is eligible and have not yet joined the CCA we suggest that you take immediate steps to enrol.  Read the documents below and /or get in touch via our helpdesk:


{bio}{/bio}]]> (CRM Sync) News Fri, 20 Apr 2018 08:00:00 +0100
Financial Services Council

An agenda and papers will be circulated prior to the meeting

Membership and attendance is by invitation only. Please contact Ruth Milligan if you would like additional information.

The Financial Services Council exists to provide guidance and direction to the running of the techUK Financial Services & Payments Programme and its constituent groups (Open Banking & Payments, DLT, Insurance), to the benefit of the industry. The Council's membership is made up of individuals with relevant expertise from across techUK member companies; representing the interests of the technology industry as a whole.

]]> (CRM Sync) Meeting Thu, 19 Apr 2018 11:02:40 +0100
The Future of Digital Health in the NHS - Breakfast Meeting

Portland and techUK are delighted to invite you to a breakfast event to discuss the technological future of healthcare in the UK.

The event, chaired by Mike Bewick, former Deputy Medical Director at NHS England, will ask invited panellists to offer their perspective on the impact of Sustainability and Transformation Partnerships on driving the uptake of technological innovation in the NHS.

The panel will include Sarah Wilkinson, Chief Executive of NHS Digital and Portland advisor Will Tanner, formerly deputy head of Theresa May’s Policy Unit and co-founder of a mental health start up app, Bolster. They will also be joined by speakers from innovative health service companies, David Orbuch, UK Chief Executive of Optum, Julia Ross, Chief Strategist Care and Health, Predict X, and Steve Tope, Business Development Director, Tunstall.

There will also be an opportunity to network with fellow attendees before and after the panel discussion.

Booking for this event is not through the usual techUK booking system:
Click here to RSVP

]]> (CRM Sync) Briefing Thu, 19 Apr 2018 10:05:30 +0100
Home Office JSaRC April Update

The Home Office's Joint Security & Resilience Centre is committed to improving and increasing their communications with industry during 2018. As part of this plan, they intend to send industry regular updates regarding current and pipeline projects at JSaRC. April's bulletin provides an update on how the team has continued to grow and evolve, with new programmes being added to the work plan, new team members and a new office in Cambridge.

Members can download the April Update below, as well as the most recent Industry Workplan.

{bio}{/bio}]]> (CRM Sync) News Thu, 19 Apr 2018 09:15:39 +0100
How to market and sell to people who are not buying

“We need more sales leads”
“Nobody’s buying at the moment”
“It’s a numbers game”


Familiar? According to one of the top sales training companies, 90% of the people we are trying to sell to are not in buying mode. So how do you find a buyer? Some telemarketing teams are still trawling through lists in the traditional way, with a much less that 10% success rate. That is not a numbers game, it is a mug’s game. So what can we do?

If you doubt the 90%/10% split, then think about this. If a company has an enterprise computer system of some type, it is likely to have a life of at least 10 to 15 years. I know from bitter experience, those replacement selection cycles will last 12 to 18 months. So the customer was looking 10% of the time, and not looking 90% of the time. You probably have a similar percentage split when looking for a new car – three of four months thinking about or choosing a car every three or four years.

To read the full article please click on the pdf below.


{bio}{/bio}]]> (CRM Sync) Opinions Fri, 09 Dec 2016 15:51:00 +0000
Build a bespoke research to drive sales and profitability

At our Marketing and Sales Group meeting on 16 February we heard from David Milnes, MD at Kytemark, David Topping, Technology Marketing Specialist and Michael Taite, MD at Blue Moon about how well-briefed research adds bottom line value and top line knowledge to the sales and marketing process.

At the meeting case study examples were presented to the audience and it was demonstrated how to build your own bespoke research machine to drive sales and profitability.

For a copy of the slides please click on the attached pdf below

{bio}{/bio}]]> (CRM Sync) Meeting notes Mon, 27 Feb 2017 15:38:00 +0000
techUK respond to BBC Consultation on Distribution Policy

The BBC launched 2 documents in February of this year. A Distribution Policy and Distribution Strategy. The BBC proposed to only consult on the Policy document.

techUK have written a detailed response covering many issue faced by digital device manufacturers that serve the television and radio sectors. Members can download our consultation response from this link.

Paul Hide, techUK commented. "Whilst we welcome the opportunity for dialogue and comment it is a mistake for the BBC to only consult on the Distribution Policy document and not to also consult on the Distribution Strategy document. Proposals contained within both documents are intrinsinctly linked and cannot be considered in isolation. Comments in our response span both BBC policy and strategy as we do not believe that they should or can be considered independently. techUK call upon the BBC to consult on both documents as part of this consultation and review. We believe that this is of such critical importance that techUK and its members cannot support the proposals in the BBC Distribution Consultation without a linked review of the Distribution Strategy document."

For more infromation on our work with the BBC on behalf of members contact:

{bio}{/bio}]]> (CRM Sync) Reports Wed, 18 Apr 2018 09:33:33 +0100
Programme CORTISONE Procurement Update

Post a strategic procurement reset in Autumn 2017, and consultation with healthcare suppliers and NHS Digital, CORTISONE is looking to showcase its refreshed procurement approach and upcoming opportunities for suppliers. This Procurement Update event looks to outline MoD’s vision for its healthcare services and opportunities for healthcare product/services suppliers to help deliver the CORTISONE solution. We will explain changes to the procurement approach for CORTISONE since the previous exercise, and offer an opportunity for industry to ask questions and engage with the programme team. The programme will then seek feedback on the approach after the event, to advise upcoming procurements in 2018/19.

What is Programme CORTISONE?

CORTISONE is a programme looking to deliver Defence Medical Services with an integrated ecosystem of multiple medical information services. Its vision is to deliver ‘a sustainable, integrated, cohesive and enduring information capability that will fully and effectively support the delivery of evidence-based medical and dental health and healthcare outputs, to achieve the Aim of the Defence Medical Services (DMS)’ – which is to deliver occupational health services to the UK Military and its dependents across the globe.

A multi-million-pound programme, with global reach and operations equivalent in size to two large CCGs (Clinical Commissioning Groups) and a Community Trust, CORTISONE looks to procure a full suite of healthcare software from multiple healthcare product/service suppliers, as well as appoint a systems integrator. Elements of the ecosystem will be re-competed on a regular basis to ensure the best solutions are being delivered to users, giving an ongoing opportunity for market players to get involved with the ecosystem on a long-term basis.

The MoD is looking for a range of companies to engage with the programme, delivering a full-suite of healthcare software to meet use-cases and patient-journey-defined functional requirements. The full range of services required can be seen in the graphic below. All suppliers are encouraged, with the modular nature of the procurement allowing innovation to take a leading role in delivery of functionality.
CORTISONE is also looking to the future – to exploit innovations which will align with NHS strategy virtualise healthcare and healthcare integrate services across the healthcare sector.. This will include telemedicine for deployed troops, integration with patient records across the NHS and other patient databases, patient condition tracking, and more.

What information will you get from this day?

1) What CORTISONE is looking to procure and deliver.
2) How the future procurement will be run.
3) What the CORTISONE programme learnt from, and has developed since, its initial market engagement and procurement process.
4) The opportunities and innovations that the procurement opens-up, both in the short and long term.
Opportunities of the day:
1) Engage with the CORTISONE team, and representatives from DMS and NHS digital.
2) Network with other suppliers and potential partners.

]]> (CRM Sync) Meeting Wed, 18 Apr 2018 15:29:13 +0100
Open Banking Convention - Consumer Expectations & Fintech Solutions

The Open Banking Convention will bring together leading fintechs and representatives from consumer and civil society organisations. Through panel discussions and interactive sessions, we will learn about consumer and civil society organisations’ hopes and aspirations for the open banking revolution, as well as how new fintech solutions can support them. Expect new insights, ideas and connections!



14.00 Arrival, tea and coffee

14.30 Welcome – Faith Reynolds (Chair, Open Banking Consumer Forum)

14.40 Panel Discussion: How can Open Banking deliver better outcomes for consumers and citizens?

(Speakers from a range of industry, consumer and civil society organisations)

15.20 Participatory Session: How can fintechs help?

Marloes Nicholls (Head of Programmes, Finance Innovation Lab)

16.10 Panel Discussion: Do we need a Code of Conduct? Chair: Ruth Milligan (Head of Financial Services and Payments, techUK)

(Speakers from a range of Fintech, industry and consumer advocacy organisations)

16.40 Reflections – Miles Cheetham (Head of Customer Engagement, Open Banking)

16.45 Networking – opportunity to continue the conversation and make new contacts

17.30 Finish

Places are limited and will be allocated on a first come, first served basis. To book your place, please email

The Open Banking Implementation Entity was created by the UK’s Competition and Markets Authority to create standards and industry guidelines, aimed at helping drive competition and innovation in UK retail banking. We work with the UK’s largest banks and building societies as well as challenger banks, financial technology companies, third party providers and consumer groups. Our role is to:

  • Design the specifications for the Application Programme Interfaces (APIs) that banks and building societies use to allow customers to benefit from the services offered by other regulated providers

  • Support regulated third party providers and banks and building societies to use the Open Banking standards

  • Create security and messaging standards to enable customers to securely share their information

  • Manage the Open Banking Directory which allows regulated participants like banks, building societies and third party providers to enrol in Open Banking

  • Produce guidelines for participants in the Open Banking ecosystem

  • Set out the process for managing disputes and complaints


The Finance Innovation Lab is a catalyst for a more sustainable and socially just financial system. We connect people and organisations disrupting the system and we build their capacity for impact. We work with innovators creating new business models, civil society organisations advocating for change, and individuals inside mainstream finance who want to repurpose their profession. The Lab was founded in 2009 by WWF-UK and the Institute of Chartered Accountants of England and Wales, and became an independent charity in July 2015.

]]> (CRM Sync) Partner Event Wed, 18 Apr 2018 14:46:58 +0100
Prime Ministers May and Modi support launch of UK-India Tech Alliance

techUK and The National Association of Software & Services Companies (NASSCOM) (the leading technology trade bodies in the UK and India respectively) today launched the UK-India Tech Alliance and agreed on a Memorandum of Understanding (MoU), which will see the technology sectors from the UK and India further strengthen their relationship. The partnership between techUK and NASSCOM will support the flourishing IT sectors in both India and UK by developing stronger links, networks and joint platforms, helping enhance the skills of the technology workforce in both countries.

The trade associations signed the MoU at the inaugural meeting of the UK-India Tech Alliance, in the presence of Baroness Fairhead CBE, Minister of State for Trade and Export Promotion. With the support of both Governments, the Alliance is aimed at increasing collaboration on skills and new technologies, assist in policy development and encourage innovation. This meeting will lay the groundwork for a roadmap which will be jointly presented in June.

The new partnership between the UK and Indian tech industries will promote the growth of skills needed for a world where artificial intelligence, machine learning, big data analytics and cybersecurity will be major technology growth areas.

This announcement reflects the UK-India Tech Partnership, also announced today by the Prime Ministers of both countries. The partnership will include a UK-India Tech Hub: something techUK and NASSCOM first called for in November 2016 to identify and pair businesses, venture capital, universities and others to access routes to markets for British and Indian tech companies.

Welcoming the signing of the MoU Baroness Fairhead said: 

“UK-India relations are going from strength to strength and the signing of this MoU demonstrates the deepening of ties. Tech is at the heart of this new relationship between our two countries and we welcome techUK and NASSCOM’s commitment to working together to strengthen the skills base in both countries that will be key to driving economic growth, development and prosperity.

“The UK-India Tech Alliance will be a key partner for Government – providing a sounding board and expert advice for policy development to ensure that our Government’s nurture the growth we are seeing in this sector and beyond.”

Julian David, techUK CEO, said,

“This is an important milestone for both the UK and Indian tech sectors. We have long worked together, but we are now deepening those relationships and will be able to collaborate better to provide people with the skills and tools they need to flourish in the new world of work. We’re delighted to see the Governments of our two countries share our vision and taking key steps towards ensuring all our citizens benefit from the innovation that new technologies, like AI and machine learning, can provide.”

Speaking on the occasion Debjani Ghosh, President, NASSCOM, said:

“This landmark MoU between NASSCOM and techUK will equip people with cutting-edge skills in emerging technology fields such as AI and robotics. We are delighted that NASSCOM’s FutureSkills initiative will be the basis for improved collaboration between our IT industries. It is imperative that we train the workforce for jobs of the future to remain relevant in the new global economy; providing the UK and India with a valuable competitive edge.”


{bio}{/bio}{bio}{/bio}{bio}{/bio}]]> (CRM Sync) News Wed, 18 Apr 2018 12:06:24 +0100
£15 million funding to strengthen cyber security in the Commonwealth

The package was announced on the eve of the Commonwealth’s Head of Government Meeting and represents the world’s largest and most geographically diverse inter-government commitment to improving cyber security.

The commitments include:

  • £5.5 million for nations to conduct cyber capacity reviews before 2020;
  • Raising standards and national levels of cyber security across Commonwealth nations; and
  • Increased collaboration to protect Commonwealth values, security and elections.

The Prime Minister said:

“The Commonwealth plays a pivotal role in shaping the future for many of its members. We have put (Cyber) security on the agenda for the first time so we can work together and build a safer future both for Britain, and for the 2.4 billion people around the world who live in the Commonwealth.”

Responding to the announcement, techUK’s Head of Cyber said: “Over a number of years, the UK has established itself as world leading cyber nation with a comprehensive National Cyber Security Strategy and an internationally renowned technical authority in the National Cyber Security Centre. As demonstrated by the 650 UK cyber-focussed organisations that showcase their capabilities on techUK’s Cyber Exchange, this makes the UK ideally placed to lead increased international collaboration. With Brexit nearly a year away, it is encouraging to see the UK influencing key debates through other fora, working to support its allies and partners to the benefit of over 2.4 billion Commonwealth citizens. The UK tech sector stands ready to work with Government to ensure we remain a world-leader in cyber security. 

This agreement will particularly benefit some of the smaller states which are often more vulnerable to cyber attacks and less well resourced to improve resilience. The funding will provide technical assistance, training and advice to address a wide range of cyber security and cyber crime threats. This will help build more resilient digital economies benefitting the entire Commonwealth.”


{bio}{/bio}]]> (CRM Sync) News Wed, 18 Apr 2018 11:32:56 +0100
PAC report calls for faster NHS action on cyber security

The Public Accounts Committee (PAC) today published a report on the lessons learned from the affects that last year’s global WannaCry ransomware cyber attack had on the National Health Service (NHS). 

The report concludes that the NHS was, in 2017, ill-prepared for a cyber attack of that scale and that there was a long way to go before agreed, prioritised and costed plans for improving cyber security were in place across the NHS.  It contains a number of recommendations for the NHS including;

  • The setting out of clear roles and responsibilities for national and local NHS organisations so that communications are co-ordinated during a cyber-attack, with the identification of alternative secure communications
  • That the Department of Health and its arm’s length bodies support local organisations to improve cyber security by developing a full understanding of the cyber security arrangements and IT estate of all local NHS organisations.
  • That the Department provide an update to the Committee by the end of June 2018 with its national estimate of the cost to the NHS of WannaCry

Responding to the Committee’s report, Talal Rajab, techUK’s Head of Cyber and National Security, said:

“Nearly one year on from the WannaCry cyber attack, it is clear that there is a need for constant vigilance within the NHS to ensure that patient data and vital systems are protected. 

“Over the past 12 months, additional funding for cyber security in the NHS has been made available and NHS Digital initiatives, such as CareCERT and a new £21m capital fund to address the cyber security of major trauma centres, will minimise the impact of future cyber incidents.  

“It is important to note that WannaCry was not just a wake-up call for the NHS, but for organisations across the public and private sector, to get their house in order and remain prepared in this era of heightened cyber tensions. Further sector-specific guidance can be found through the National Cyber Security Centre.” 

{bio}{/bio}{bio}{/bio}]]> (CRM Sync) News Wed, 18 Apr 2018 10:19:48 +0100
Powering Performance - How to uncover savings

techUK members are able to take advantage of a webinar on how to utilise data analytics to drive cost and carbon savings from Centrica Business Solutions. 

WEBINAR: Powering Performance - How to uncover savings and improve your operational performance through energy insight

Knowledge is power, especially when it comes to energy performance. Your meter readings and building energy management systems will only tell you so much. 

Do you know precisely how and when energy is being used across your entire operation, especially your energy using assets?

When you use advanced software analytics to gain real-time data from energy consuming devices and equipment, you're likely to cut energy waste. But the biggest winner is often operational efficiency.

Our webinar will introduce Centrica Business Solutions' Panoramic Power energy insights technology, which is helping hundreds of facilities to unlock millions of pounds worth of savings from process efficiency, asset optimisation and improved energy performance.

Real-life examples

We will share real-life examples of how global organisations across all sectors are using granular-level energy insights to improve facility and system-level performance and generate impressive savings.

Webinar outcomes

Our expert panel will discuss how to use advanced energy insights to:

  • Gain second-by second real-time energy data from energy intensive equipment and systems

  • Reveal energy insights you can act on to improve performance

  • Understand exactly how, when and where energy is being used and how to reduce waste

  • Optimise your operations and reduce business risk

  • Improve productivity

  • Analyse asset performance and inform maintenance strategies

  • Inform end-to-end energy management strategies and investment

To register for the event click here


]]> (CRM Sync) Partner Event Tue, 17 Apr 2018 17:15:05 +0100
Meeting Notes of Insurance Working Group 19 March 2018

Please find meeting note from the recent techUK Insurance Working Group.

{bio}{/bio}]]> (CRM Sync) Meeting notes Tue, 17 Apr 2018 15:09:11 +0100
techUK Data Centres Council *invitation only*

Our Data Centres Council meets five times a year to steer techUK's data centres programme and provide a senior level voice for the sector to government, media and wider stakeholders.

Council membership is invitation only from techUK's membership base - contact us for more information on activities, membership and minutes.

]]> (CRM Sync) Meeting Tue, 17 Apr 2018 14:48:09 +0100
techUK Data Centres Council *invitation only*

Our Data Centres Council meets five times a year to steer techUK's data centres programme and provide a senior level voice for the sector to government, media and wider stakeholders.

Council membership is invitation only from techUK's membership base - contact us for more information on activities, membership and minutes.

]]> (CRM Sync) Meeting Tue, 17 Apr 2018 14:52:26 +0100
techUK Data Centres Council *invitation only*

Our Data Centres Council meets five times a year to steer techUK's data centres programme and provide a senior level voice for the sector to government, media and wider stakeholders.

Council membership is invitation only from techUK's membership base - contact us for more information on activities, membership and minutes.

]]> (CRM Sync) Meeting Tue, 17 Apr 2018 14:40:42 +0100
techUK Data Centres Council *invitation only*

Our Data Centres Council meets five times a year to steer techUK's data centres programme and provide a senior level voice for the sector to government, media and wider stakeholders.

Council membership is invitation only from techUK's membership base - contact us for more information on activities, membership and minutes.

]]> (CRM Sync) Meeting Tue, 17 Apr 2018 14:44:20 +0100
Police National Enabling Programme: Delivery Partner Tender

The Police National Enabling Programme is coming to market for a client side delivery partner.

The National Enabling Programme is designed to provide police with the tools and capabilities they need to for the future. The NEP will ensure all UK police forces have a secure platform and national standards that enable new ways of working and collaborating; whilst maintaining the autonomy for local decision-making and the control of their digital assets.

The NEP is divided into three core strands: Productivity Services, Identity and Access Management, and a National Management Centre. Collaboration at a national policing level will be enabled, digital communications and mobile technology will be better utilised, with wider business change possible.

The East Midlands Strategic Commercial Unit (EMSCU), working on behalf of the NEP and contracting authority, will be carrying out a tender for a client side delivery partner. The requirement for the delivery partner is defined by the following capabilities:

  • PMO Function
  • Productivity Services
  • Identity Access Management
  • National Management Centre
  • Security Risk Management

These are required to enable UK police forces to have a secure platform and national standards that enable new digital ways of working and collaborating that underpin the Policing Vision 2025; whilst maintaining the autonomy for local decision-making and the control of their digital assets in particular related to Identity Asset Management, Productivity Services, Cyber Security (National management centre) and Security Risk Management.

Interested suppliers are invited to register for an engagement day on 2/5/18 (venue & time TBC). You can find full details about this notice, and instructions on how to register your interest, here.

{bio}{/bio}]]> (CRM Sync) News Tue, 17 Apr 2018 13:55:12 +0100
Snacks & Sips: Policing and Public Safety Partnership Event

Snacks & Sips: Speed Networking Event Connecting SMEs and Large Companies Interested in the Policing and Public Safety Tech Market

Date: 23rd May 2018
Time: 16:00 – 17:30
Venue: techUK, 10 St Bride Street, London EC4A 4AD

Are you an SME with a tech solution that could drive transformation in Policing, Justice or Public Safety? Are you looking to partner with a larger company to help deliver you solution to a wider customer base? If so this is the event for you.

techUK Snacks & Sips events offer tech companies large and small operating within the public sector tech market, the opportunity to network, share ideas and forge fruitful business partnerships

It is an opportunity for SMEs to learn about large companies’ approach to partnership and how you can join their partnership ecosystem. And it is an opportunity for larger companies to expand the network of SMEs they work with to deliver services in this sector.

How it Works:
AWS and IBM will provide a 15 minute overview of their presence in the Policing & Public Safety sector, how they engage with SMEs and why SMEs are important to delivering services to their customers.

SMEs then have 30 seconds to pitch what they do, covering who you are, your innovation/service/product and what you're looking for in working with larger companies. Remember, you only have 30 seconds!

The lightning pitches will then be followed by drinks and networking. Each large company will have a designated area so SME attendees can strike up conversations with them and hopefully start to forge partnerships!

]]> (CRM Sync) Briefing Tue, 17 Apr 2018 12:35:08 +0100
Consumer Electronics Council


Richard Bass, Head of B2C Business Unit, Digital Media GroupHitachi Europe Ltd

Guest Speakers:   

Information to follow

The full agenda and all information will be circulated to members of this council nearer the time. 

Please remember that the techUK Conference Suite is wireless enabled so you can network, catch-up on emails and do your 'last minute' calls, with full access to printing and refreshments before and after the meeting.


]]> (CRM Sync) Meeting Tue, 17 Apr 2018 11:30:06 +0100
Environmental Strategy Council meeting

The Environment Strategy Council sets the strategic direction for techUK on environmental, human rights, climate change and wider sustainability issues.

The ESC is currently looking at how tech can support the delivery of a sustainable and low carbon economy, make the UN Sustainable Development Goals a reality and how new and innovative tech can deliver the policies of the 25 Year Environment Plan and recent Clean Growth Strategy. It is also responding to the developing UK environmental framework and monitoring risks associated with existing the EU.

The ESC helps members understand their legal obligations, flag future risks, looks at future policy initiatives and inputs into parliamentary, Governmental, EU and wider international sustainability efforts. It has excellent relationships with Government officials and the wider academic and NGO community.

The Council is open to all members with an interest in environment or sustainability issues.


Please remember that the techUK Conference Suite is wireless enabled so you can network, catch-up on emails and do your 'last minute' calls, with full access to printing and refreshments before the meeting.

]]> (CRM Sync) Meeting Tue, 17 Apr 2018 11:34:03 +0100
Digital Radio Group Meeting

An agenda will be available for members closer to the meeting date.


]]> (CRM Sync) Meeting Tue, 17 Apr 2018 11:37:32 +0100
Product Technical Policy and Standards Group

The Product Technical Policy and Standards Group (PTPS) covers electro-technical policies affecting products as well as the standards manufacturers must comply with before tech goods can be sold in the UK.

Currently the PTPS is focused on understanding what Brexit means for physical goods, conformity assessments and its impact on design requirements. It is campaigning to keep the UK within CE marking and membership of the European Standardization organisations. The group also lobbies on the details of specific legislation such as the Radio Equipment, Low Voltage and Electromagnetic Compatibility Directives.

The PTPS also works with the BSI and sits on numerous UK and international CEN, CENELEC, IEC, ISO and IEEE standards committees and updates members on standards in development. The PTPS engages with BEIS, other industry fora (including Digital Europe) and Market Surveillance Authorities on product compliance.

The PTPS is open to all members, but is mainly for those manufacturing physical goods.


Please remember that the techUK Conference Suite is wireless enabled so you can network, catch-up on emails and do your 'last minute' calls, with full access to printing and refreshments before the meeting.


]]> (CRM Sync) Meeting Tue, 17 Apr 2018 11:17:43 +0100
Waste and Resources Group

The Waste and Resource Group (WRG) is the forum for the techUK members placing goods on the market and responsible for the recycling and disposal at end of life.

Currently the WRG is looking at the future of Extended Producer Responsibility schemes in the UK, helping Defra with the upcoming Resources and Waste Strategy, implementation of the EU Circular Economy Package and helping members comply with the WEEE, Packaging and Batteries Directives. The group helps Defra set targets for collections and advocates measures that support an effective UK WEEE System.

The group also hears from the recycling, waste management and Producer Compliance Scheme communities and feeds into the techUK chaired Joint Trade Association for producers of electrical and electronic equipment.

The group is open to any member placing physical goods on the market.


]]> (CRM Sync) Meeting Tue, 17 Apr 2018 11:22:30 +0100
Energy and Eco-Design Group

Chair:              Kevin Considine, Samsung Electronics UK Ltd

Venue:             techUK, 10 St Bride Street, EC4A 4AD

The calling notice and agenda will be circulated to members nearer the time.

Do contact Lucas Banach if you'd like more information


The Energy and Eco-design Group (EEG) is for techUK members to explore UK and European regulatory developments relating to energy use, carbon reporting, energy labelling and eco-design of products as well as the underpinning standards and market surveillance.

The group is currently focused on monitoring and influencing policy development within BEIS and Defra in the EU's circular economy package, eco-design measures for energy and material efficiency as well as looking at energy compliance issues faced by members in their business operations including ESOS, energy auditing and carbon reporting. It considers more broadly future energy risks associated with the growth of digital technologies.

The group is open to all members.


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Trade and Customs Compliance Group meeting

Our next Trade and Customs Compliance Group meeting will take place on on 4 December 2018.

At this next quarterly meeting we will continue to focus discussion on concerns related to International Trade, following the decision to exit the EU, as well as updates on licencing and SPIRE/LITE development.

For more information, please contact:

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Distributed Ledger Technology Working Group

The Distributed Ledger Technologies (DLT) Working Group provides strategic direction for all techUK activities related to blockchain and DLT. It considers what action can be taken in order to industrialise, support blockchain technology readiness, help organisations with adoption and consider use cases not limited to financial services but a wide range of other sectors, including, the Internet of Things, smart energy & utilities, smart contracts and government.

For more information relating to the group’s remit and for details on joining the group, please contact

]]> (CRM Sync) Meeting Tue, 17 Apr 2018 11:11:33 +0100
Data Centres Risk Radar **Save the Date**

Registration from 5pm. Briefing from 5.30-6.30pm, networking drinks and eats from 6.30pm.

More info to follow shortly.

Our Risk Radar Series aims to give members a granular understanding of the emerging risks in the Data Centre & Cloud Services Sector. Each session consists of a briefing from a subject matter expert/s followed by a networking reception

If you wish to have any more information please get in touch.


***This is a techUK member event. If you are not a member of techUK but would like to attend please get in contact***

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Government SME champions

Minister for Implementation Oliver Dowden has announced proposals to help government achieve its target of 33 percent of central government spend going to small- and medium-sized enterprises (SMEs). These include plans for suppliers to have greater access to buying authorities to report poor payment performance and improving the Contracts Finder service. The Prime Minister has also asked each Cabinet member to nominate a Minister to act as small business champion in their department to ensure that SMEs are given a fair opportunity to provide services to the public sector.

The objective of this package of measures is to ensure that more businesses - including smaller firms - will be able to supply goods and services to the public sector, while also making public procurement more transparent and increase overall government spend with SMEs. Recent figures from 2015/16 show government spent £5.6 billion directly with small businesses, and from the most recent data for the Digital Marketplace sales have reached £3.2 billion over the past three years, with 48 percent of this being spent on SMEs.

Procuring the Smarter State

techUK’s recent report Procuring the Smarter State set out how procurement can act as a tool for government to deliver its ambitious vision for the future of public services and use public sector procurement to help foster innovation in the GovTech supplier community. Drawing on the findings from techUK’s Civil Servants Survey, and GovTech SME Survey, the report identifies the key challenges and opportunities for government as it seeks to build the Smarter State. The report recommended that one Minister in every department should be given responsibility for driving consistent implementation of the Government Transformation Strategy and have responsibility for commitments relating to procurement and SMEs.

Rob Driver, Head of Public Sector at techUK commented:

“The government has set an ambitious target for 33 percent of procurement spend going to small businesses by 2022 - and the recent announcement by the Cabinet Office contains many welcome actions to help break down barriers for SMEs supplying to the public sector. It is particularly encouraging that the Prime Minister has also written to members of her Cabinet to nominate a ministerial small business champion in each department to ensure that SMEs are given a fair opportunity in supplying to the public sector.”

“For the UK tech sector it is vital that we build on the success of the past three years since the inception of the Digital Marketplace to promote innovation in public services. As recommended in our Procuring the Smarter State report, there must be clear leadership within departments to champion GovTech SMEs and I look forward to working with the small business champions to promote better engagement between government and the thriving UK GovTech industry.”


Further Information

Procuring the Smarter State

Digital Marketplace Update  


{bio}{/bio}]]> (CRM Sync) News Tue, 17 Apr 2018 10:28:39 +0100
Financial Services Council

The next meeting of the Financial Services Council has been scheduled for Tuesday, 6 November, from 15:00 to 17:00 at techUK.

An agenda and papers will be circulated prior to the meeting

Membership and attendance is by invitation only. Please contact Ruth Milligan if you would like additional information.

The Financial Services Council exists to provide guidance and direction to the running of the techUK Financial Services & Payments Programme and its constituent groups (Open Banking & Payments, DLT, Insurance), to the benefit of the industry. The Council's membership is made up of individuals with relevant expertise from across techUK member companies; representing the interests of the technology industry as a whole.

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Sustainable Supply Chain Group

The Sustainable Supply Chain Group (SSG) brings together sustainability, materials and environmental experts from across the wide techUK membership and focuses on issues affecting the wider supply chain, both up and down stream.

This includes the requirements of the RoHS Directive, REACH (the EU flagship chemicals legislation), modern slavery and human rights, sustainable development and conflict minerals. Meetings also hear from leading NGOs, government and international officials. 

The SSG discussions are mostly around the interpretation and understanding of current requirements as they evolve and the shaping of new policy under consideration by the UK Government, the EU, UN, OECD as well as international pan industry efforts. 

For more information, please contact:

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