16 Oct 2025
by Stuart Miller

From friction to flow: how digital ID for your business will redefine growth

*Please note that these thought leadership pieces represent the views of the contributing companies and do not necessarily reflect techUK’s own position. 

As digital identity reshapes the future of financial services, Business Digital IDs are emerging as a powerful enabler- it’s the key to reducing friction, boosting trust, and closing the SME funding gap. 

If you're a small business owner, you're likely all too familiar with the mountain of paperwork that comes with the territory. From opening a bank account to applying for a loan or even just setting up a new supplier contract, you're constantly asked to prove who you are and what your business does. It's a relentless cycle of form-filling, document-scanning and waiting.  

This isn't just a minor inconvenience; it's a major roadblock to progress. This administrative friction consumes your most valuable resource of time and creates significant barriers to accessing the funding you need to grow. In fact, this problem is a key contributor to the UK's staggering £22 billion SME funding gap. 

 But what if there was a better way? 

The Solution: A "Digital Passport" for Your Business  

Imagine a world where you could prove your business's identity with a single click. That's the promise of a Business Digital ID. Think of it as a secure "digital passport" for your company. It's a reusable and verifiable credential that allows your business to instantly prove who it is and what it's permitted to do in the digital world. 

 This isn't some far-off futuristic concept; it's a foundational shift in how businesses will operate. Backed by government initiatives like the UK Digital Identity and Attributes Trust Framework (DIATF), this new approach is set to replace weeks of paperwork with just seconds of secure data exchange. 

The Benefits: What This Means for You So, what does this mean for you in practical terms? 

  • Supercharged Access to Finance: A Business Digital ID has the power to revolutionise the "Know Your Business" (KYB) process. Instead of manually submitting documents and waiting for verification, you can grant instant, secure access to your business' data. This allows lenders to make faster, smarter and more informed credit decisions, especially when combined with real-time financial data from Open Banking and accounting software like Xero. It also lays the groundwork for the next wave of AI-driven finance, making it easier than ever to get the funding you need.  
  •  Fort-Knox Security: In an age of increasing digital fraud, a verifiable Business Digital ID is a powerful shield. By creating a single, trusted source of truth for your business’ identity, it significantly reduces the risk of impersonation and other fraudulent activities. This not only protects your business but also helps to safeguard public funds, reducing the hidden "trust tax" that compliant SMEs currently pay in the form of lengthy checks and delays. 
  •  Boosted Productivity and a Competitive Edge: By slashing the red tape involved in dealing with both government bodies and commercial partners, a Business Digital ID frees you up to focus on what you do best: running and growing your business. We're already seeing the benefits of this approach in other countries. Estonia, for example, has saved an estimated 2% of its GDP through its digital identity system and Singapore has streamlined its business registration process to just 15 minutes. By embracing this technology, the UK can position itself as a global leader in the digital economy. 

Building the Future, Together  

The vision for a seamless and secure digital business environment is rapidly becoming a reality. By embracing the power of a Business Digital ID, we can create a more efficient, innovative, and prosperous economy for everyone. It's time to leave the paperwork behind and unlock the true potential of your business. 

Author

Stuart Miller

Stuart Miller

Director, Public Policy & Tech Research, Xero

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Digital identities will provide a gateway for citizens and SMEs into the digital economy. techUK members demonstrate the benefits of digital identity to emerging markets, raise their profile as thought leaders, influence policy outcomes, and strengthen their relationships with potential clients and decision-makers. Visit the programme page here.

 

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Authors

Stuart Miller

Director, Public Policy & Tech Research, Xero