Digital Transformation in the Public Sector Week 2024

Guest blog by Finbarr Murphy, CEO at Modular Data.. SMEs offer a unique combination of flexibility, innovation, and community-focused values that large corporations can struggle to match.

Guest blog by Santo Orlando, EMEA Practice Director for Apps and Data Services, Insight... Following a discovery project including live demonstrations, interviews, surveys and workshops, the government department was presented with clear use cases and a roadmap for the future deployment of the technology.

Prevention might be better than cure. But as health systems struggle to build more proactive healthcare models based on prevention rather than constantly waging a rearguard campaign, Capture Stroke Partnership Director Emma Sheldon suggests that macro level system choices could provide the essential lever for change.

Guest blog by Ian Ashenden, Manager at Alchemmy Consulting, discussing Change Fatigue in the workplace.

Guest blog by Kam Bhatoa, Head of Government at BJSS... Identifying potential weather hazards is crucial for flying safety – from turbulence, cloud cover and severe icing to volcanic activity, cyclones and nuclear events.

Guest blog by Claire Wardle, Digital Content Manager, The Access Group... Digital transformation is more than just investing in digital technologies, it is adapting to a new working culture to not just use data, but understand the true value of it.

Guest blog by Iain O'Neil, Managing Partner- Health, TPXImpact...The NHS stands at a crossroads, where the potential of new and cutting-edge technologies clashes with the stark reality of existing solutions that don’t support optimal ways of working.

Guest blog by Vassilis Serafeimidis, Managing Director & Public Sector Lead, Credera... Last year, the Infrastructure and Projects Authority’s Annual Report showed that two thirds of major ICT programmes delivered by government departments and public bodies were distressed or failing (Amber or Red status). Most of these would likely go on to be delayed and exceed their budgets.

Guest blog by Hari Candadai, SVP Global Marketing and Thought Leadership, Origina... Legacy software has become synonymous with IT overspending and underperformance in the UK public sector. Reflecting on the numbers the press and internal advisories report, it’s easy to understand why.

Guest blog by Martin McFadyen... Together, the public and private sectors can work to address the specific concerns facing organisations, from a lack of integration support to frustrated employees, and plot the best path forward to make the most of new innovations.

Guest blog by Dnyaneshwar Kond... Over the past decade, the public and private sectors have witnessed significant growth in implementing various emerging technologies. Shifting from legacy IT systems to modern technologies brought a lot of benefits to the organizations and private sectors that opted for it.

How can the public sector break down legacy data barriers and hit the ground running with generative AI? Neil Gillies, Public sector Business Development Director from Kainos explains. 

Guest blog by Ginevra Pedrotti... Across the UK Government and other institutions in the public sector, legacy IT systems remain a big problem. Using outdated technology can not only cause errors or failure to deliver services, but also serious risks when it comes to the security of confidential information and ultimately, the reputation of established organisations. 

Guest blog by Piers Campbell ... Despite its broad potential, many organisations have not yet initiated or even assessed the possibilities of their automation journey. Overlooking these opportunities can lead to stagnant public services and dissatisfied citizens, whereas seizing them can propel communities forward, enhance citizen experiences and support the most vulnerable.

Guest blog by Jonti Dalal-Small ...The potential of Artificial Intelligence (AI) and automated decision-making tools to create efficiency and drive pace is exciting. But as organisations move to incorporate AI into their day-to-day work, a challenge is to balance innovation with results. Organisations must consider the human side of the equation by nurturing a positive and adaptive culture. The key to that is psychological safety.

Guest blog by David Lawton...Informed Solutions’ Transformation Director David Lawton reflects on the current state of AI in the Public Sector, shares his thoughts on the path ahead, and outlines how Public Sector leaders can work with industry experts to unlock opportunities for transforming the quality of services for citizens.

Guest blog by João Pinto...AI refers to machine intelligence—the ability of computers and systems to emulate human thinking. It encompasses learning, planning, problem-solving, and decision-making. AI systems are designed to mimic cognitive functions associated with human minds, enabling them to analyse data, adapt to new situations, and improve over time without explicit programming for every scenario.

Guest blog by Varun Sarin...According to Bloomberg Intelligence, the Generative AI (GenAI) market is expected to reach $1.3 trillion in 2030, from a market size of just $40 billion in 2022. Yet approximately 85% of AI projects fail to deliver on their intended outcomes. So, what this data seems to suggest is: we are excited about the growth and potential of AI, but we struggle to turn ideas into reality.

What’s all the fuss about ChatGPT? Santo Orlando, EMEA Practice Director for Apps and Data Services at Insight, discusses how one of the hottest topics in tech can transform public sector organisations in a safe, ethical, and non-bias way.

Dr Andrea Jester, Clinical Lead Hand and Upper Limb Service at Birmingham Women’s and Children’s NHS Foundation Trust, explains how a new AI-powered triage system has delivered time and efficiency savings for health care professionals and patients providing and accessing plastic surgery services –and offers a model for modernised triage across every NHS specialist department.

Breakthroughs in identity technology are making international travel more secure and more convenient at lower cost, says Jon Payne, Director Government Relations at Entrust.

Guest blog by Rob Parker... Private sector technology skills are an integral driver of change within UK public services. Collaboration between public and private organisations promotes efficiency, transparency, and innovation in public services through service-based software models and new thinking.

Guest blog by Kate Fairhurst... It isn’t insightful to say that local government is facing significant challenges. Authorities up and down the country are being asked to deliver more for less, particularly in relation to the delivery of their core statutory services.

Guest blog by Matt Williams...For any business leader, striking the delicate balance between leveraging the benefits of cloud computing and the seamless movement of data across borders while also sticking to relevant data protection laws and regulations is critical.

Guest blog by Steve Taylor.. When we think of innovation, “digital” and “AI” invariably spring to mind, especially where a tech company such as Ayup Digital is involved. Yes, there are lots of features to our platform that are designed for a better user experience and easier access to relevant information, but this product started as a collaboration with one council and is now deployed across three other London Boroughs (with another on the way!) who work together on their goals and ideas.

Guest blog by Tim Britten and Hiren Shah... HM Courts & Tribunals Service has been engaged in an ambitious Crime Programme since 2016 designed to transform criminal justice, fulfilling the vision of a just, proportionate, accessible system that places people’s needs and expectations at its heart. 

Guest blog by Sheila Flavell...The evolving landscape of technology in the public sector is reshaping the way governments operate, interact with citizens and provide essential services. As digitisation accelerates, public sector staff require a high-level of digital literacy to use new technologies and also identify potential cybersecurity threats, understand data privacy norms and contribute to digital transformation initiatives.

Guest blog by Sam Ineson... The Procurement Act of 2023 has the potential to significantly improve public procurement in the UK. It outlines mechanisms that could increase competition, expand opportunities for smaller businesses to supply the public sector, and drive innovation, better outcomes, and improved transparency. 

Guest blog by Barley Laing... Today, people don’t expect anything less than a standout customer experience when purchasing goods and services via apps and websites. It’s something they are conditioned to after many years of online shopping. Therefore, it’s imperative that those in the public sector deliver a strong web-based experience to taxpayers.

Guest blog by Kate Daniels and Dan Sofer...The public sector stands at a crossroads, where the continuous outflow of talent and the struggle to retain it poses a significant challenge.

Guest blog by Martin McFadyen... The tech sector can play an invaluable role in making a difference to communities. From tackling the problem of digital exclusion to upskilling the next generation of the workforce, tech companies have the expertise and resource to make a difference.

Guest blog by Preeti...In the rapidly evolving landscape of the 21st century, the intersection of technology and public service heralds an era of unprecedented transformation. As we step into Digital Transformation in the Public Sector Week - 2024, the spotlight intensifies on the United Kingdom's commitment to revolutionize its governmental services.

Guest blog by Nick Wilson... Digital transformation in the NHS is definitely more a marathon, than a sprint. ICSs represent the best opportunity in a generation to transform care, but to seize this opportunity, change is required.