14 Jun 2023

Event Round-Up: Policing the Metaverse: A new reality for law enforcement

techUK’s Justice and Emergency Services Programme hosted a hybrid roundtable with the Office of the Police Chief Scientific Advisor (OPCSA) and the Home Office National Policing Capabilities Unit (NPCU) covering the complexities and potential risks associated with the evolving use of the Metaverse.

As the metaverse continues to gain traction and shape our digital future, it becomes imperative for law enforcement agencies and policymakers to understand the key points discussed in order to effectively navigate the challenges and seize the opportunities presented by this new frontier. This was industries opportunity to inform both the OPCSA and the HO NPCU.

Defining the Metaverse 

The meeting began with an explanation of the metaverse, emphasising its evolving nature and the various interpretations it holds for different individuals. Described as a 3D virtual world that allows seamless real-time access, the metaverse encompasses a range of interconnected worlds, immersive experiences, and a social element. It is poised to revolutionise industries, including gaming, media, retail, and public services, while also raising questions about access, security, and the management of emerging threats. 

Understanding the Landscape 

It was highlighted that the metaverse already exists in various forms, including consumer-centric platforms like Meta (formerly known as Facebook), digital twin-led developments by companies like NVIDIA, and simulations employed by defense ministries. The gaming industry has been a pioneer in the metaverse, attracting large user bases and introducing in-game economies. However, it is crucial to acknowledge that criminal activities, such as fraud and identity theft, are already prevalent within these virtual environments. 

Challenges and Risks 

The meeting identified several challenges that law enforcement must address in the metaverse. These include managing crime and security, preventing and policing illegal activities, tackling deepfakes and identity fraud, and addressing the potential misuse of generative AI. The metaverse's borderless nature and cross-jurisdictional complexities further complicate the task of enforcing laws and regulations. Balancing user privacy, human rights, and freedom of expression within the metaverse adds an additional layer of complexity. 

Implications for Policing 

The discussion emphasized the need for law enforcement agencies to adapt to the metaverse's emerging landscape. Policymakers should develop a roadmap and plan of action to understand the direction of policing in the metaverse, with potential focus towards prevention and understanding users’ behaviours. This requires considering the demographics of metaverse users, engaging in online crime prevention, establishing industry standards for identification, and ensuring cross-border cooperation for investigations. Building robust infrastructure, addressing cybersecurity risks, and developing digital identity frameworks were also key concerns. 

Collaborative Approaches 

Participants highlighted the importance of collaboration between law enforcement, industry stakeholders, and governments to effectively police the Metaverse. Sharing best practices, insights, and technologies can enhance law enforcement capabilities and establish a safer environment for metaverse users. Policymakers were encouraged to strike a balance between regulation and innovation, while industry players were urged to prioritise user experience and develop interoperable platforms to enable seamless experiences. 

Conclusion 

This event shed light on the challenges, risks, and opportunities presented by this emerging digital realm. As the metaverse continues to evolve, it is crucial for law enforcement agencies, policymakers, and industry leaders to work collaboratively to address the emerging threats, protect user safety, and ensure a fair and inclusive virtual environment. By proactively engaging in discussions, implementing effective strategies, and embracing technological advancements, we can navigate the complexities of the metaverse and create a secure and thriving digital future for all. 

Both techUK and UK Policing are early on in their thinking in this area and intend to continue running sessions so that Policing and industry fully understand what Policing this virtual space looks like and the challenges, risks and opportunities associated with it.

Thank you to all those who attended and contributed. All comments from the chat function have been shared directly with the Home Office NPCU and the OPCSA.

You can watch the recording of the event back in full below

Georgie Morgan

Georgie Morgan

Head of Justice and Emergency Services, techUK

Georgie joined techUK as the Justice and Emergency Services (JES) Programme Manager in March 2020, then becoming Head of Programme in January 2022.

Georgie leads techUK's engagement and activity across our blue light and criminal justice services, engaging with industry and stakeholders to unlock innovation, problem solve, future gaze and highlight the vital role technology plays in the delivery of critical public safety and justice services. The JES programme represents suppliers by creating a voice for those who are selling or looking to break into and navigate the blue light and criminal justice markets.

Prior to joining techUK, Georgie spent 4 and a half years managing a Business Crime Reduction Partnership (BCRP) in Westminster. She worked closely with the Metropolitan Police and London borough councils to prevent and reduce the impact of crime on the business community. Her work ranged from the impact of low-level street crime and anti-social behaviour on the borough, to critical incidents and violent crime.

Email:
[email protected]
LinkedIn:
https://www.linkedin.com/in/georgie-henley/

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Robert Walker

Robert Walker

Programme Manager, Health and Social Care, techUK

Robert joined techUK in October 2022, where he is now Programme Manager for Health and Social Care.

Robert previously worked at the Pension Protection Fund, within the policy and public affairs team. Prior to this, he worked at the Scottish Parliament, advising politicians and industry stakeholders on a wide range of issues, including rural crime and health policies.

Robert has a degree in Politics and International Relations (MA Hons) from the University of Aberdeen, with a particular focus on strategic studies and energy security. Outside of work he enjoys activities such as running, rugby, boxing and cooking!

Email:
[email protected]

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Laura Foster

Laura Foster

Head of Technology and Innovation, techUK

Laura is techUK’s Head of Programme for Technology and Innovation.

She supports the application and expansion of emerging technologies, including Quantum Computing, High-Performance Computing, AR/VR/XR and Edge technologies, across the UK. As part of this, she works alongside techUK members and UK Government to champion long-term and sustainable innovation policy that will ensure the UK is a pioneer in science and technology

Before joining techUK, Laura worked internationally as a conference researcher and producer covering enterprise adoption of emerging technologies. This included being part of the strategic team at London Tech Week.

Laura has a degree in History (BA Hons) from Durham University, focussing on regional social history. Outside of work she loves reading, travelling and supporting rugby team St. Helens, where she is from.

Email:
[email protected]
LinkedIn:
www.linkedin.com/in/lauraalicefoster

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Amelie Soares

Amelie Soares

Tech & Innovation Intern, techUK

Amelie joined techUK in May 2023 as Tech and Innovation Intern.

She is involved in the events program and working groups exploring technologies including AI, Cloud Computing, Digital ID, and emerging innovations including Quantum and Metaverse. She is working closely with members and stakeholders and is responsible for supporting teams with program-related admin tasks.

Amelie has a degree in Digital Society (BA) from Maastricht University and is currently pursuing a degree in Digital Tech and Policy (MPA) at University College London, where she is gaining an in-depth understanding of how technology and policy intersect and how to effectively navigate this intersection.

Email:
[email protected]
LinkedIn:
linkedin.com/in/amelie-soares-b10224203

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