Event round-up: AI Leader's Series: Small Language Models Explained
Check out the summary of the second event in our new AI Leaders' Series!
As part of our ongoing AI Leader’s Series, techUK hosted a panel of leading AI experts to explore the growing relevance of Small Language Models (SLMs). While Large Language Models (LLMs) continue to dominate the public AI conversation, SLMs are quickly emerging as a practical, accessible, and cost-efficient alternative that is enabling more organisations to deploy artificial intelligence at scale.
This virtual session brought together speakers from across the AI ecosystem to share insights on the current state of SLM adoption, where these models offer the greatest impact, and how organisations can leverage them effectively while managing associated risks.
Key topics included:
The opportunities of SLM adoption across sectors
Challenges, risks, and strategies for responsible adoption
Best practices for leveraging its capabilities in different sectors
Additionally, the panel examined the role of SLMs in driving forward some of the recomendations set out in the UK Government's AI Opportunities Action Plan.
Summary:
Speakers
Andrew Burgess, Co-Founder and CEO, Greenhouse AI
Dr. Juan Bernabé-Moreno, Director, IBM Research Europe
Grace Adamson, AI Product Marketer, Snowflake
Edward Kelly, UK and ROI Public Sector Lead, Databricks
Usman Ikhlaq, Moderator and Programme Manager – Artificial Intelligence, techUK
Recording:
Summary:
Key themes and highlights:
1. What are Small Language Models?
The discussion began with an overview of SLMs, defined as compact models that are built for specific tasks or domains. These models are light, fast and require fewer computational resources, making them easier to fine-tune and more efficient to deploy on local servers, edge devices, or even personal hardware.
Key benefits include reduced infrastructure costs, increased data privacy, and improved performance for real-time and industry-specific applications. As AI adoption becomes more targeted and business-driven, SLMs offer a strategic advantage for organisations seeking control, adaptability, and value.
2. Opportunities and industry value
SLMs are opening new doors for innovation across sectors. Highlights from the discussion included:
Lower computational costs that enable adoption beyond large enterprises
Faster inference speeds suited to live chat, diagnostics, and automation
Greater accessibility for start-ups, SMEs, and public sector teams
Easier fine-tuning for use cases such as fraud detection, medical diagnosis, and legal automation
Growing relevance in agentic and compound AI systems
Speakers also discussed how SLMs can contribute to the UK’s broader innovation goals, including the ambitions outlined in the AI Opportunities Action Plan. Their potential to drive secure, sustainable, and sector-specific AI makes them a valuable tool for economic growth and public sector transformation.
Challenges and considerations
The panel also addressed the limitations and risks of SLMs. While these models offer many advantages, careful planning is needed to deploy them responsibly and at scale. Potential concerns raised included:
Limited generalisation and reasoning capabilities compared to LLMs
Higher risk of hallucination and bias when trained on narrow or synthetic datasets
Challenges in managing model sprawl across departments
The need for improved benchmarking, explainability, and governance tools
The conversation highlighted the importance of embedding trust and transparency into AI development from the outset, particularly as organisations explore models for high-stakes decision-making.
SLMs in practice: real-world use cases
The session included practical examples of SLM deployment in the UK and beyond:
Public sector organisations using AI to map and monitor environmental changes
Healthcare teams exploring diagnostic tools that run securely on local devices
Financial services adopting fine-tuned SLMs for fraud detection and compliance workflows
Enterprise support teams using lightweight AI agents for document summarisation and knowledge retrieval
Cybersecurity applications using on-device models to detect threats in real time
Each use case demonstrated the value of smaller, more focused models for real-world tasks that require speed, security, and efficiency.
Getting started with SLMs
The panellists offered a range of recommendations for organisations looking to explore Small Language Models:
Begin with a clearly defined use case aligned to business goals
Focus on data quality and governance as a foundation for success
Pilot with a larger model if needed, then scale down as performance is validated
Plan for explainability and monitoring from the start
Balance efficiency and performance when evaluating model size
Organisations were encouraged to think strategically about how SLMs fit within their broader AI ambitions and infrastructure, rather than viewing them as standalone tools.
techUK - Seizing the AI Opportunity
The UK is a global leader in AI innovation, development and adoption.
The economic growth and productivity gain that AI can unlock is vast, but to fully harness this transformative opportunity, immediate action is required. Our aim is to ensure the UK seizes the opportunities presented by AI technology and continues to be a world leader in AI development.
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Guest blog from Becky Davis, Consulting Director for AI at Sopra Steria Next UK, as part of our #SeizingTheAIOpportunity campaign week 2025.Luke BellamyChief Technology OfficerResolutiion
Usman joined techUK in January 2024 as Programme Manager for Artificial Intelligence.
He leads techUK’s AI Adoption programme, supporting members of all sizes and sectors in adopting AI at scale. His work involves identifying barriers to adoption, exploring solutions, and helping to unlock AI’s transformative potential, particularly its benefits for people, the economy, society, and the planet. He is also committed to advancing the UK’s AI sector and ensuring the UK remains a global leader in AI by working closely with techUK members, the UK Government, regulators, and devolved and local authorities.
Since joining techUK, Usman has delivered a regular drumbeat of activity to engage members and advance techUK's AI programme. This has included two campaign weeks, the creation of the AI Adoption Hub (now the AI Hub), the AI Leader's Event Series, the Putting AI into Action webinar series and the Industrial AI sprint campaign.
Before joining techUK, Usman worked as a policy, regulatory and government/public affairs professional in the advertising sector. He has also worked in sales, marketing, and FinTech.
Usman holds an MSc from the London School of Economics and Political Science (LSE), a GDL and LLB from BPP Law School, and a BA from Queen Mary University of London.
When he isn’t working, Usman enjoys spending time with his family and friends. He also has a keen interest in running, reading and travelling.
Sue leads techUK's Technology and Innovation work.
This includes work programmes on cloud, data protection, data analytics, AI, digital ethics, Digital Identity and Internet of Things as well as emerging and transformative technologies and innovation policy.
In 2025, Sue was honoured with an Order of the British Empire (OBE) for services to the Technology Industry in the New Year Honours List.
She has been recognised as one of the most influential people in UK tech by Computer Weekly's UKtech50 Longlist and in 2021 was inducted into the Computer Weekly Most Influential Women in UK Tech Hall of Fame.
A key influencer in driving forward the data agenda in the UK, Sue was co-chair of the UK government's National Data Strategy Forum until July 2024. As well as being recognised in the UK's Big Data 100 and the Global Top 100 Data Visionaries for 2020 Sue has also been shortlisted for the Milton Keynes Women Leaders Awards and was a judge for the Loebner Prize in AI. In addition to being a regular industry speaker on issues including AI ethics, data protection and cyber security, Sue was recently a judge for the UK Tech 50 and is a regular judge of the annual UK Cloud Awards.
Prior to joining techUK in January 2015 Sue was responsible for Symantec's Government Relations in the UK and Ireland. She has spoken at events including the UK-China Internet Forum in Beijing, UN IGF and European RSA on issues ranging from data usage and privacy, cloud computing and online child safety. Before joining Symantec, Sue was senior policy advisor at the Confederation of British Industry (CBI). Sue has an BA degree on History and American Studies from Leeds University and a Masters Degree on International Relations and Diplomacy from the University of Birmingham. Sue is a keen sportswoman and in 2016 achieved a lifelong ambition to swim the English Channel.
Programme Manager - Digital Ethics and AI Safety, techUK
Tess Buckley
Programme Manager - Digital Ethics and AI Safety, techUK
A digital ethicist and musician, Tess holds a MA in AI and Philosophy, specialising in ableism in biotechnologies. Their professional journey includes working as an AI Ethics Analyst with a dataset on corporate digital responsibility, followed by supporting the development of a specialised model for sustainability disclosure requests. Currently at techUK as programme manager in digital ethics and AI safety, Tess focuses on demystifying and operationalising ethics through assurance mechanisms and standards. Their primary research interests encompass AI music systems, AI fluency, and technology created by and for differently abled individuals. Their overarching goal is to apply philosophical principles to make emerging technologies both explainable and ethical.
Outside of work Tess enjoys kickboxing, ballet, crochet and jazz music.
Associate Director - Technology and Innovation, techUK
Laura Foster
Associate Director - Technology and Innovation, techUK
Laura is techUK’s Associate Director for Technology and Innovation.
She supports the application and expansion of emerging technologies, including Quantum Computing, High-Performance Computing, AR/VR/XR and Edge technologies, across the UK. As part of this, she works alongside techUK members and UK Government to champion long-term and sustainable innovation policy that will ensure the UK is a pioneer in science and technology
Before joining techUK, Laura worked internationally as a conference researcher and producer covering enterprise adoption of emerging technologies. This included being part of the strategic team at London Tech Week.
Laura has a degree in History (BA Hons) from Durham University, focussing on regional social history. Outside of work she loves reading, travelling and supporting rugby team St. Helens, where she is from.
Nimmi Patel is the Head of Skills, Talent and Diversity at techUK. She works on all things skills, education, and future of work policy, focusing on upskilling and retraining. Nimmi is also an Advisory Board member of Digital Futures at Work Research Centre (digit). The Centre research aims to increase understanding of how digital technologies are changing work and the implications for employers, workers, job seekers and governments.
Prior to joining the techUK team, she worked for the UK Labour Party and New Zealand Labour Party, and holds an MA in Strategic Communications at King’s College London and BA in Politics, Philosophy and Economics from the University of Manchester. She is currently taking part in the 2024-25 University of Bath Institute for Policy Research Policy Fellowship Programme.
Audre joined techUK in July 2023 as a Policy Manager for Data. Previously, she was a Policy Advisor in the Civil Service, where she worked on the Digital Markets, Competition and Consumers Bill at the Department for Science, Innovation and Technology, and at HM Treasury on designing COVID-19 support schemes and delivering the Financial Services and Markets Bill. Before that, Audre worked at a public relations consultancy, advising public and private sector clients on their communications, public relations, and government affairs strategy.
Prior to this, Audre completed an MSc in Public Policy at the Korea Development Institute and a Bachelor's in International Relations and History from SOAS, University of London. Outside of work, she enjoys spending time outdoors, learning about new cultures through travel and food, and going on adventures.
Edward leads the Digital Economy programme at techUK, which includes our work on online safety, fraud, and regulation for growth initiatives.
He has prior experience working for the Department for Digital, Culture, Media and Sport and has previously worked for a number of public affairs consultancies specialising in research and strategy, working with leading clients in the technology and financial services sectors.
Heather is Head of Central Government Programme at techUK, working to represent the supplier community of tech products and services to Central Government.
Prior to joining techUK in April 2022, Heather worked in the Economic Policy and Small States Section at the Commonwealth Secretariat. She led the organisation’s FinTech programme and worked to create an enabling environment for developing countries to take advantage of the socio-economic benefits of FinTech.
Before moving to the UK, Heather worked at the Office of the Prime Minister of The Bahamas and the Central Bank of The Bahamas.
Heather holds a Graduate Diploma in Law from BPP, a Masters in Public Administration (MPA) from LSE, and a BA in Economics and Sociology from Macalester College.
Usman joined techUK in January 2024 as Programme Manager for Artificial Intelligence.
He leads techUK’s AI Adoption programme, supporting members of all sizes and sectors in adopting AI at scale. His work involves identifying barriers to adoption, exploring solutions, and helping to unlock AI’s transformative potential, particularly its benefits for people, the economy, society, and the planet. He is also committed to advancing the UK’s AI sector and ensuring the UK remains a global leader in AI by working closely with techUK members, the UK Government, regulators, and devolved and local authorities.
Since joining techUK, Usman has delivered a regular drumbeat of activity to engage members and advance techUK's AI programme. This has included two campaign weeks, the creation of the AI Adoption Hub (now the AI Hub), the AI Leader's Event Series, the Putting AI into Action webinar series and the Industrial AI sprint campaign.
Before joining techUK, Usman worked as a policy, regulatory and government/public affairs professional in the advertising sector. He has also worked in sales, marketing, and FinTech.
Usman holds an MSc from the London School of Economics and Political Science (LSE), a GDL and LLB from BPP Law School, and a BA from Queen Mary University of London.
When he isn’t working, Usman enjoys spending time with his family and friends. He also has a keen interest in running, reading and travelling.