Digitising mental health care using RPA
techUK member Eggplant has been working with the Tavistock and Portman NHS Foundation Trust, a specialist mental health trust in London, to support their digital transformation journey since 2019.
“We need to look at ways to better interact digitally with our patients and, critically, need to make sure that all data can flow in a consolidated way. Because of the breadth of the systems that exist, it is incredibly challenging to build integrations through traditional APIs. We are working on that as a whole NHS (in terms of open standards) but while that work is ongoing robotics can bridge the gap,” details the trust's former director of transformation and technology.
The attached case study and video below shows how Eggplant’s solution has helped reduce administrative burden for staff at the Tavistock and Portman trust, illustrating the potential of RPA in health care.