techUK Insights RSS Feed - techUK RSS feed for insights content. en Copyright (C) 2015 Internet of Things September Newsletter Wed, 19 Sep 2018 10:46:44 +0100 CRM Sync DCMS Security by design call | State of the Connected Home Report 2018 launched <p>techUK has been involved in DCMS&rsquo;&nbsp;<a href="" target="_blank">Secure by Design</a>&nbsp;project since its inception. This has included sitting on its External Advisory Group and hosting several workshops between members and members of the DCMS team &ndash; you can read more about&nbsp;<a href=";" target="_blank">our involvement here</a>.&nbsp;<br><br><a href=";" target="_blank">We are hosting a conference call to discuss DCMS' Secure by Design Project in advance of publication.</a>&nbsp;The purpose of this call is for us to update you on additional engagement with the DCMS, discuss our support for the project and adoption of the Code of Practice which sits at the heart of it, and gather feedback on members&rsquo; support or opposition to the Code.&nbsp;<br> &nbsp;</p> <p><a href="" target="_blank">We have published The Second Edition of the Connected Home Report!</a><strong>&nbsp;</strong>It&nbsp;looks&nbsp;at current consumer understanding of the connected home market. Developed in partnership with market research firm,&nbsp;<a href="" target="_blank">GfK</a>, it explores the appeal and ownership of different categories of devices and makes recommendations to encourage further adoption in the UK.<br><br> Key findings include:</p> <ul><li>Device ownership is growing. The number of households owning more than three devices up by a quarter since last year&rsquo;s report&#8239;.</li> <li>The number of smart speakers/home assistants has doubled and seems to be powering ownership of other devices&#8239;.</li> <li>Knowledge and appeal of the connected home, in general, has stagnated.</li> </ul><p><br><a href="" target="_blank">Register for our Healthy Ageing Interactive Workshop</a>, Thursday, 20 September, 9:30&nbsp;&ndash; 14:00.&nbsp;<br><br> The event is an&nbsp;<strong>interactive workshop with industry and the public sector in healthy ageing</strong>&nbsp;with delegates working in groups reviewing challenges that cut across social isolation; falls and prevention; physical activity and cultural changes. Attendees will review the problem statements and together explore potential solutions and what new products and services will help people to live in their homes for longer, tackle loneliness, and increase independence and wellbeing. The session will offer industry the opportunity to hear first-hand from practitioners about the challenges posed by an ageing society with a view to helping organisations better shape their products/services, and network with individuals across the social care eco-system.<br><br> As you may already know we are also looking forward to our marquee&nbsp;<a href="">Supercharging event on the 18 October</a>&nbsp;which will look at increased digital adoption, particularly in the transport and retail sectors.</p>Contact: <a href=""></a> techUK scores MAC report Tue, 18 Sep 2018 15:16:59 +0100 CRM Sync Today the Migration Advisory Committee (MAC) released its long-anticipated report into EEA workers in the UK Labour Market. Read the techUK analysis here. <p>Today the Migration Advisory Committee (MAC) released its long-anticipated report into EEA workers in the UK Labour Market. The report, commissioned in the Summer of 2017, seeks to advise policymakers on the current use of EEA labour in the UK workforce as well as review the existing framework for the &lsquo;Rest of World&rsquo; immigration system.</p> <p>techUK welcomes the MAC&rsquo;s recognition of the valuable contribution immigration makes to the UK economy, and their attempt to demystify the assumption that immigration damages the upskilling of the UK-born workforce or that EEA nationals in the UK take out of the economy more than they put in.</p> <p>Disappointingly, the MAC has failed to recommend whether or not immigration should form part of the negotiations with the European Union. Instead it has premised the entire report on the new immigration system being created in isolation, where it sees no reason for preferential access to the UK for EU nationals.</p> <p>The language in the report sets it up to be inaccurately reported. It is absolutely vital that parliamentarians and policymakers should not fall into the trap of thinking that the MAC is recommending that there should be no preferential access which could unlock huge value.</p> <p>Bearing that very important caveat in mind, techUK has assessed the MAC&rsquo;s report against the ten asks of the future immigration system we published last week. Here&rsquo;s what we think:</p> <p><strong>Overarching policy</strong></p> <p>techUK called for a split in process between short-term business critical travel and long-term immigration, something that is currently bundled together in existing Rest of World immigration and political rhetoric.</p> <p><em>Verdict: </em>There is an acknowledgement of this need as the report flags that ending free movement does not mean visa-free travel for EEA citizens would end, instead a visa would be needed to settle and work in the UK for any period of time. We hope the differentiation between settlement and mobility is kept at the forefront of both the debate and is reflected in the White paper.</p> <p><strong>Improvements to the existing Rest of World system</strong></p> <p>Whilst the MAC report makes a number of recommendations to improve the existing Rest of World system, these are small tweaks around the edges and would not amount to the radical overhaul of the immigration system which is currently not fit for purpose. Particularly if going forward this system would encompass EEA workers too.</p> <p>techUK fully supports the removal of caps on Tier 2 workers, an action we have previously called for in our report. Furthermore, the MAC also recommends abolishing the Resident Labour Market Test. However, these are both only piecemeal solutions that does not take into account the package of recommendations techUK has called for or the ability of the current Tier 2 system to deal with this extension in remit.</p> <p>The removal of caps must happen alongside a wider review of Tier 1, including both a review and rebrand of the underused Tier 1 (Exceptional Talent) visas to make them more useful for employers to re-introduce post-study work visas for STEM graduates. Whilst the MAC have called for a review of Tier 1 (Exceptional Talent) and Tier 1 (Entrepreneur), these are currently routes for the self-employed and do little to ease concerns from employers.</p> <p><em>Verdict: The MAC report provides policymakers with a series of isolated actions. However, for the UK digital economy to continue to remain globally competitive, government must look at the bigger picture and recognise the current strains preventing the UK from accessing high skilled talent; this is a unique opportunity for the UK to recast its immigration system to make it business friendly and fit for purpose. </em></p> <p><strong>Creating an efficient and streamlined application process</strong></p> <p>The MAC has given a nod to the need to improve the application process by calling for the abolition of Resident Labour Market Tests and suggesting that the in-country ability to transfer employers on to a Tier 2 visa is streamlined. By extending the Tier 2 system to EEA nationals, the MAC have also extended the Immigration Skills Charge. This is despite the report acknowledging that importing migrant labour does not damage the training of the UK-born workforce. Instead, this adds yet another obligation on employers that makes accessing global talent more difficult.</p> <p>Furthermore, it is important to look at the great work the Home Office has already achieved through the EU Settlement Scheme. The scheme allows individuals to register for settled status through an online application and does not require any original copies of supporting documentation, instead an individual can upload soft copies (photographs and scans). By embracing technology, the application process is less time consuming and more navigable for both individual and employer.</p> <p><em>Verdict: techUK commends the MAC for calling for the abolition of the broken Resident Labour Market Test but hopes government provides more detail in its Immigration Bill on how the application process will be streamlined and bought into the digital age. The EU Settlement Scheme should act as a gold standard. </em></p> <p><strong>The need for process and consultation between government and industry</strong></p> <p>The MAC received 400 responses to their original call for evidence in August 2017 and it was promising to see how heavily digital skills and the needs of the digital economy were flagged throughout their interim report, released in March. &nbsp;Beyond this call for evidence, the MAC does little to require government to better consult industry before actioning any new system.</p> <p><em>Verdict: A condition of the Tier 2 visa system is that employment is secured on arrival in the UK and employers spend a lot of time and money supporting individuals through the application process, therefore we must have a louder voice at the table of policy discussions.</em></p> <p><em>Final verdict: The MAC decision to caveat their report against the Brexit negotiations makes the final messages of the report easy to manipulate depending on which side of the table one sits on the Brexit debate. Looking beyond the politics, the report does little to reassure tech and digital employers. techUK remains committed to the 10 asks of our future migration system and calls for government to fully review the needs of the UK digital economy when considering a future immigration system.</em></p> <p><u><a href="">Read techUK CEO Julian David&rsquo;s comment on the report.</a></u></p> <p><a href=""><u>Read our 10 asks of the future migration system.</u></a></p>Contact: <a href=""></a> Ofcom's paper should be mandatory reading in online harms debate Tue, 18 Sep 2018 14:22:03 +0100 CRM Sync techUK summarises Ofcom's discussion paper on Addressing Online Harms <p>Ofcom has today published a discussion paper on <em><a href="">Addressing harmful online content</a>. </em>This is as very helpful paper that draws on Ofcom&rsquo;s experience in the regulation of content standards for broadcast and on-demand video services. The paper should be mandatory reading for all of those engaged in the discussion on how to tackle online harms.</p> <p>Ofcom is very clear that the scope and design of any new legislation is a matter for Government and Parliament and, Ofcom as a statutory regulator, has no view about the institutional arrangements that might follow. But the paper does provide some very useful insights on possible approaches to regulation.</p> <p>It is Ofcom&rsquo;s opinion that &ldquo;existing frameworks could not be transferred wholesale to the online world&rdquo;. This reflects the radically different nature of the internet. Take the sheer scale of content online - for example, 400 hours of video are uploaded to YouTube every 60 seconds. Ofcom argues that this would make a regime similar to broadcast, including consideration of appeals by an external regulator, impractical.</p> <p>Similarly, unlike in broadcast, content on online platforms is predominantly user-generated and is published as soon as it is submitted. Bearing this in mind Ofcom has raised questions around the effectiveness or proportionality of pre-moderation by platforms arguing that it &ldquo;may not be practical given the large volume of content published online &ndash; or desirable, given the potential implications for freedom of expression.&rdquo;</p> <p>That being the case, what could regulation look like? Ofcom clearly believes a principles-based approach, which mirrors its own and allows for adaptability as services evolve, could work. Highlighting the &ldquo;risk that regulation might inadvertently incentivise the excessive or unnecessary removal of content that limits freedom of speech and audience choice&rdquo; Ofcom suggests that instead of looking at moderation and regulation at the point of upload, more weight should be given to the transparency and robustness of &ldquo;processes that platforms employ to identify, assess and address harmful content &ndash; as well as to how they handle subsequent appeals.&rdquo;</p> <p>Social media companies are already doing a great deal of work in this area &ndash; improving reporting mechanisms and investing in hiring and training moderators. More is also being done to help identifying illegal content and remove it &ndash; for example, Google&rsquo;s new AI tool that can help identify child sexual abuse images by up to 700% or Twitter&rsquo;s use of algorithms to identify trolls and deprioritise their content.</p> <p>Another useful element of the Ofcom paper is its taxonomy of harms. Ofcom is clear that each of these harms will require a different approach &nbsp;</p> <ul><li>illegal content &ndash; such as hate speech, child exploitation or incitement to terrorism;</li> </ul><p style="margin-left:36.0pt">&bull; age-inappropriate content &ndash; such as adult sexual material, disturbing or violent content;</p> <p style="margin-left:36.0pt">&bull; other potentially dangerous content &ndash; which poses a significant risk of personal harm, such as videos or images promoting self-harm or violence;</p> <p style="margin-left:36.0pt">&bull; misleading content &ndash; including &lsquo;fake news&rsquo;, the use of fake accounts and misleading political advertising, which may have undue influence on the democratic process.; and</p> <p style="margin-left:36.0pt">&bull; personal conduct that is illegal or harmful &ndash; such as bullying, grooming and harassment.</p> <p style="margin-left:36.0pt">&nbsp;</p> <p>There is a clear need to have a well-thought out and nuanced debate about how to counter online harms. We need policy responses that are</p> <p>effective, proportionate and give users the protection and recourse they expect when they go online.</p> <p>&nbsp;</p> <p>Ofcom&rsquo;s contribution to this debate is thoughtful and useful. techUK hopes government will take note as it develops it&rsquo;s thinking on online harms ahead of the White Paper.&nbsp;</p>Contact: <a href=""></a> BofE call for interest re RTGS - 28 Sept deadline Tue, 18 Sep 2018 10:38:24 +0100 CRM Sync The Bank of England is seeking to work with tech firms to explore the demand for implementing synchronised settlement in the renewed Real-Time Gross Settlement service.  To get involved complete the questionnaire by 28 September. <p>Synchronisation involves what is called &lsquo;atomic settlement&rsquo; &ndash; i.e. the transfer of two assets is linked so that the transfer of one asset occurs if and only if the transfer of the other asset also occurs.&nbsp; For certain transaction types - e.g.&nbsp;housing transactions, corporate transactions and cross-border payments -&nbsp;&nbsp;this functionality could reduce cost and risk, improve efficiency, and support innovative new methods of settlement.&nbsp;&nbsp;</p> <p><strong>The Bank is now seeking to consult with interested companies to further explore demand. To find out more, and to register your interest, please visit the <a href="">Bank&rsquo;s&nbsp;website</a>&nbsp;or contact&nbsp;<a href=""></a>.</strong></p> <p>In particular, the Bank wants to understand:</p> <p>&middot;&nbsp;How a Synchronisation Operator could connect to the renewed RTGS service;&nbsp;</p> <p>&middot;&nbsp;What functionality and capabilities the renewed RTGS service might need in order for third parties to offer innovative synchronisation services;&nbsp;</p> <p>&middot;&nbsp;What functionality a Synchronisation Operator might need in its own systems in order to deliver synchronisation services; and&nbsp;</p> <p>&middot;&nbsp;The Bank&rsquo;s policy with regards to how it expects this functionality to be used (and by which infrastructures).&nbsp;</p> <p>Companies can get involved at 2 levels:</p> <p style="margin-left:36pt">&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;By completing a questionnaire and receiving update emails. <strong>Please complete the<a href=""> questionnaire on&nbsp;Key Survey</a>&nbsp;by 28 September 2018.</strong></p> <p style="margin-left:36pt">&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;By attending face-to-face session at the Bank These will be held later this year; dates to be confirmed.</p> <p><strong>Further information and the questionnaire are on the <a href="">Bank&rsquo;s website</a>.&nbsp;</strong></p> <p><strong>Or&nbsp;feel free to contact the Bank at&nbsp;<a href=""></a>.</strong></p>Contact: <a href=""></a> MAC report highlights positive contribution from immigrants Tue, 18 Sep 2018 10:14:08 +0100 CRM Sync As the Migration Advisory Committee (MAC) releases its report, techUK's CEO maintains that if the UK is to remain a global hub for tech, we must be a global hub for tech talent <p>The Migration&nbsp;Advisory Committee (MAC) has today released its report on EEA workers in the UK labour market.&nbsp; <strong>In response to the report , Julian David, techUK CEO commented: </strong></p> <p><em>&ldquo;We welcome the MAC&rsquo;s recognition of the positive contribution EEA workers make to the UK and the need for continued skilled migration. We hope the Government will act on the MAC&rsquo;s recommendation to lift the cap on Tier 2 scheme and abolish the Resident Labour Market Test &ndash; both of which make it harder for the UK to access the talent it needs. However, as we bring down these barriers, we should be wary about erecting new ones.&nbsp; </em></p> <p><em>&ldquo;The UK&rsquo;s rest of the world immigration system is creaky, bureaucratic and difficult to navigate. If the UK Government decides not to implement a preferential system for EEA nationals, then the rest of the world system needs to be entirely overhauled.&nbsp; Our current system is simply not fit for purpose to support the kind of immigration the UK&rsquo;s digital economy needs. </em></p> <p><em>&ldquo;The skills needed to power our modern, digital economy simply do not exist in&nbsp;sufficient quantity within the UK&rsquo;s resident </em><em>labour</em><em> market today. The UK Commission for Employment and Skills has estimated we need an additional 1.2 million new technical and digitally skilled people by 2022. Whilst our industry is working in close partnership with Government to ensure the domestic pipeline is strengthened, this will not happen overnight. As the MAC states, immigrants make a positive contribution to both innovation and productivity and there is a continued need for skilled migration into the UK.&nbsp; If the UK wants to be a global hub for tech, it needs to be a global hub for tech talent.&rdquo;</em></p> <p>techUK also recently <a href="">published </a>its asks for an immigration system that supports the UK tech sector.&nbsp;</p>Contact: <a href=""></a>Contact: <a href=""></a> Making drones take flight in the UK Tue, 18 Sep 2018 09:02:59 +0100 CRM Sync techUK has responded to the government consultation on future drone regulation. <p>Drones can and will be revolutionary for the UK and should be viewed as part of the Fourth Industrial Revolution alongside other technologies defining our future such as AI/Machine Learning, robotics, autonomous vehicles, cloud services, Blockchain, the Internet Of Things, immersive technologies, biotech and ultrafast connectivity.</p> <p>A recent report from PwC indicates drones could be worth &pound;42 billion to the UK economy by 2030 and we&rsquo;re seeing more and more enterprises and public sector bodies taking advantage. They are almost an essential for engineering firms and the user cases are only growing, as can be seen from <a href="">our conference</a> earlier in the year. So how do we get to this point?</p> <p>A Department for Transport <a href="">consultation on future regulation for drones</a> has just closed and it&rsquo;s great to see government engaged on this (not just DfT, BEIS also has videos of drones filling the walls to advertise the Industrial Strategy). techUK responded to the consultation (click the link below to download our response) and yes DfT recognises the potential of drones, but the tone is a bit too focused on command and control and we would have liked more on the benefits and opportunities of drone technology adoption.</p> <p>Our major concern is around the introduction of a new &lsquo;Flight Information and Notification System(s), or FINS(s), to manage the airspace and understand what is flying and where. As proposed FINS(s) could see those wanting to use drones having to register for the system, pay a fee, submit flight information/navigation plans, get insured and accept that this information can be shared with government agencies. Industry is moving towards a model where drones are a rapid response tool, so making users comply with all this will only discourage and inhibit wider drone adoption. Drone technology is growing, but still niche and industrial users need help and support from government, not complicated barriers and red tape.</p> <p>Elsewhere in the consultation we have urged government to use the innovation principle to measure the impact of new rules on drone uptake and want to see the lowest possible minimum age for drone users (vital if we want to get more people into STEM). A significant portion is spent on options for new police and civil powers and our view is that existing powers should be used, and new powers should only be created if it becomes obvious current laws are inadequate. &nbsp;</p> <p>Overall, we are keen to work with DfT to do what we can to promote the cutting edge use of drones and look forward to working with government on making this happen. By adopting a more experimental and opportunities focused tone and aligning policy goals with those of the Industrial Strategy, we are confident drone tech can really take flight in the UK.</p>Contact: <a href=""></a>Contact: <a href=""></a> New SPF Report: Cyber-Spectrum Resilience-Framework Tue, 18 Sep 2018 07:17:00 +0100 CRM Sync 10-step Cyber-Spectrum Resilience Framework for spectrum users to minimise the spectrum threat to their businesses <h2><strong><a href=";Itemid=181&amp;return=aHR0cDovL3d3dy50ZWNodWsub3JnL2luc2lnaHRzL3JlcG9ydHMvaXRlbS8xMzkzNS1uZXctc3BmLXJlcG9ydC1jeWJlci1zcGVjdHJ1bS1yZXNpbGllbmNlLWZyYW1ld29yaw=="><img alt="" src="//" style="float:right; height:352px; width:250px"></a>New UK Spectrum Policy Forum paper identifies 10-step Cyber-Spectrum Resilience Framework for spectrum users to minimise the spectrum threat to their businesses and contribute to the overall national cyber resilience strategy.</strong></h2> <p>&nbsp;</p> <p>The new paper - <strong>Cyber-Spectrum Resilience-Framework</strong> - prepared by QinetiQ on behalf of the UK Spectrum Policy Forum, provides information and guidance to spectrum users, managers and installers to help them make informed decisions and contribute to the overall cyber resilience strategy.</p> <p>Radio spectrum access, which underpins the UK&rsquo;s economy and provides significant social value, is part of the UK&rsquo;s (soft) infrastructure. Consequently, spectrum access should be appropriately resilient from malicious or accidental disruptions and the necessary spectrum protection measures should be implemented by businesses and users to ensure that the services they provide meet their needs.</p> <p>The denial of spectrum access, through jamming, spoofing or hacking, either accidentally or intentionally, can result in similar effects to cyber denial of service attacks (DDoS).</p> <p>To help keep spectrum-using systems safe, the paper includes the below ten-point checklist for spectrum users, managers and installers:</p> <ol><li><strong>Spectrum Audits</strong>: Do you know what frequencies you are using and why?</li> <li><strong>Impact assessment</strong>: Do you know what would the impact be on your business if you lost access to spectrum?</li> <li><strong>Detect/Monitor/Record</strong>: Are you checking the availability and usage of your frequencies?</li> <li><strong>Respond and Recover</strong>: Have you got a plan for getting back to business as usual after an interruption to your spectrum access?</li> <li><strong>Reporting</strong>: How and when do you report disruption?</li> <li><strong>Practice</strong>: Have you stress tested your system and your response and recovery plans?</li> <li><strong>Awareness</strong>: Are your staff aware of potential threats to spectrum availability?</li> <li><strong>Update</strong>: Do you implement regular updates?</li> <li><strong>Qualified personnel</strong>: Do you ensure that you are using suitably qualified personnel (SQP) to configure and control your systems?</li> <li><strong>Board responsibility</strong>: Do your Directors take responsibility for spectrum resilience?</li> </ol><p>&nbsp;</p> <p><strong>David Meyer, Chair of the UK Spectrum Policy Forum</strong> <strong>said</strong>:</p> <p><em>&ldquo;Digital is the fastest growing part of the UK&rsquo;s economy and connectivity underpins almost every sector. Businesses and services are increasingly reliant on wireless technology - from banking IT systems and transport communications, to industrial manufacturing and AI. It&rsquo;s therefore vital that these services are resilient from accidental or malicious interference.</em></p> <p><em>The UK Spectrum Policy Forum&rsquo;s broad membership&nbsp;enables us to</em><em> address strategic spectrum issues and provide advice to Government and Ofcom on industry and user views around key spectrum policy issues</em><em>. This Cyber-Spectrum Resilience Framework provides a 10-point check list for Government, businesses and organisations to enable informed decision-making to help ensure that their services can continue to be provided un-interrupted.&rdquo;</em></p> <p>&nbsp;</p> <p><u>Further information</u></p> <p>The development of this cyber-spectrum resilience framework was a key recommendation of the recent&nbsp;SPF <a href="">Spectrum Resilience White Paper</a>, which was developed by QinetiQ for the SPF. Based on the outcomes of UK Spectrum Policy Forum workshops the paper demonstrated the need to conduct system level testing to ensure that unexpected (ripple or cascade) effects can be understood and mitigated.</p> <p>The EU Directive (2016/1148) on the security of <a href="">Network and Information Systems Directive</a> (NISD), which came into force in the UK in May 2018, aims to improve the security of network and information systems across the EU. The NISD requires that significant disruption to service provision is reported within a pre-defined period or fines may be levied. It is important to note that the NISD does not confine the causes of the disturbance to wired infrastructure.</p> <hr><p><strong>About the UK Spectrum Policy Forum:</strong></p> <p>Launched at the request of Government, the&nbsp;<a href="">UK Spectrum Policy Forum&nbsp;</a>is the industry sounding board to address strategic spectrum issues and to provide advice to Government and Ofcom on industry and user views around key spectrum policy issues. The SPF is open to all organisations with an interest in using spectrum and has over 240 members drawn from mobile and broadcasting, space and transport, equipment manufacturers and public services.&nbsp; The SPF&rsquo;s broad membership working together enables us to engage with challenging questions about how to get better value from spectrum use at the national and international level.&nbsp;A&nbsp;<a href="">Steering Board&nbsp;</a>performs the important function of ensuring the proper prioritisation and resourcing of our work.</p>Contact: <a href=""></a> techUK Policy Pulse | Your weekly update on tech and digital policy Fri, 14 Sep 2018 13:27:08 +0100 CRM Sync Meme no more? Copyright challenges the week <p><span style="font-size:16px">The big news this week is without a doubt the European Parliament&rsquo;s adoption of the Copyright Directive with restrictive measures including upload filters which undermine the rules of a free and open internet. Don&rsquo;t worry all hope is not lost - the proposals will now enter interinstitutional negotiations with the European Commission and European Council where there is an opportunity for further compromise. Read techUK&rsquo;s analysis on Wednesday&rsquo;s vote <a href="http://The%20big%20news%20this%20week%20is%20without%20a%20doubt%20the%20European%20Parliament%E2%80%99s%20adoption%20of%20the%20Copyright%20Directive%20with%20restrictive%20measures%20including%20upload%20filters%20which%20undermine%20the%20rules%20of%20a%20free%20and%20open%20internet.%20Don%E2%80%99t%20worry%20all%20hope%20is%20not%20lost%20-%20%20the%20proposals%20will%20now%20enter%20interinstitutional%20negotiations%20with%20the%20European%20Commission%20and%20European%20Council%20where%20there%20is%20an%20opportunity%20for%20further%20compromise.%20Read%20techUK%E2%80%99s%20analysis%20on%20Wednesday%E2%80%99s%20vote%20here.%20%20Staying%20with%20Europe,%20the%20European%20Court%20of%20Justice%20has%20begun%20its%20considerations%20on%20whether%20the%20right%20to%20be%20forgotten,%20instituted%20by%20the%20Court%20in%202014,%20should%20be%20applicable%20globally.%20France's%20Commission%20Nationale%20de%20l'Informatique%20et%20des%20Libertes%20has%20taken%20the%20case%20to%20court%20arguing%20that%20delisting%20should%20be%20required%20not%20just%20on%20the%20French%20version%20of%20Google%20but%20across%20all%20versions%20of%20the%20website.%20Google,%20however,%20argue%20this%20could%20have%20negative%20consequences%20in%20less%20democratic%20regimes%20where%20it%20could%20be%20used%20as%20a%20tool%20for%20censorship.%20A%20decision%20is%20not%20expected%20until%202019%20but%20expect%20this%20to%20be%20in%20and%20out%20of%20the%20news%20until%20then.%20%20Over%20at%20another%20European%20Court,%20this%20time%20the%20European%20Court%20of%20Human%20Rights,%20the%20case%20of%20Big%20Brother%20Watch%20and%20others%20versus%20the%20United%20Kingdom%20has%20been%20decided.%20The%20Court%20found%20that%20aspects%20of%20RIPA%20violated%20both%20Articles%208%20and%2010%20of%20the%20European%20Convention%20on%20Human%20Rights;%20however,%20it%20is%20important%20to%20note%20the%20Court%20stated%20that%20the%20operation%20of%20a%20bulk%20interception%20regime%20did%20not%20in%20and%20of%20itself%20violate%20the%20Convention%20and%20the%20Court%20did%20not%20consider%20amendments%20made%20under%20the%20new%20Investigatory%20Powers%20Act.%20Read%20our%20full%20summary%20of%20the%20judgement%20here.%20%20Finally%20from%20Europe,%20Juncker%20delivered%20his%20last%20State%20of%20the%20Union%20speech%20on%20Wednesday%20morning.%20He%20used%20it%20to%20reiterate%20that%20the%20UK%20cannot%20cherry-pick%20in%20the%20Brexit%20negotiations%20but%20reassured%20that%20the%20EU%E2%80%99s%20future%20relationship%20would%20be%20close.%20Digital%20tax%20and%20protecting%20upcoming%20elections%20from%20foreign%20interference%20both%20featured%20as%20did%20new%20proposals%20for%20online%20terrorist%20content%20to%20be%20taken%20down%20within%20a%20hour%20of%20a%20%E2%80%98removal%20order%E2%80%99.%20For%20a%20full%20analysis%20of%20the%20speech%20from%20a%20tech%20perspective%20and%20a%20look%20ahead%20at%20the%20next%20Commission%20click%20here.%20%20Back%20in%20the%20UK,%20the%20Government%20today%20published%20is%20second%20batch%20of%20technical%20notices%20on%20what%20will%20happen%20in%20the%20event%20of%20a%20No%20Deal%20on%20Brexit.%20This%20included%20important%20notices%20on%20data%20flows,%20the%20UK%20space%20sector,%20mobile%20roaming,%20broadcasting%20and%20CE%20marking.%20The%20No%20Deal%20notice%20on%20data%20is%20particularly%20concerning%20for%20millions%20of%20businesses%20who%20rely%20on%20the%20free%20flow%20of%20data.%20While%20it%20is%20right%20for%20Government%20to%20set%20out%20its%20plans%20as%20to%20what%20happens%20if%20everything%20goes%20horribly%20wrong%20ahead%20of%20March%202019,%20what%20the%20notices%20again%20show%20is%20the%20huge%20additional%20burdens%20that%20would%20be%20put%20on%20UK%20businesses%20and%20consumers,%20and%20why%20securing%20a%20Brexit%20deal%20is%20so%20important.%20You%20can%20read%20our%20comment%20here.%20This%20week%20there%20have%20also%20been%20a%20couple%20of%20notable%20interventions%20from%20parliamentarians%20on%20tech%20issues:%20First%20up,%20Labour%E2%80%99s%20Lucy%20Powell%20is%20using%20a%20ten-minute%20rule%20bill%20%E2%80%93%20the%20Online%20Forums%20Bill,%20to%20call%20for%20moderators%20to%20be%20held%20liable%20for%20the%20content%20that%20appears%20on%20groups%20they%20host%20and%20to%20demand%20that%20social%20media%20platforms%20ban%20%E2%80%98secret%E2%80%99%20groups.%20I%20was%20going%20to%20write%20a%20blog%20piece%20about%20all%20the%20problems%20with%20this%20but%20thankfully%20Jamie%20Bartlett%20has%20done%20the%20job%20for%20me.%20%20Meanwhile,%20Amber%20Rudd%20has%20taken%20up%20the%20issue%20of%20digital%20ID,%20proposing%20that%20NHS%20numbers%20could%20be%20the%20building%20block%20for%20a%20new%20ID%20system.%20The%20UK%E2%80%99s%20tech%20sector%20has%20been%20grappling%20with%20this%20issue%20for%20some%20time%20and%20it%20certainly%20is%20worth%20careful%20thought%20%E2%80%93%20there%20are%20no%20doubt%20alternatives%20to%20a%20centralised%20solution%20but%20for%20it%20to%20work%20government%20and%20tech%20will%20need%20to%20work%20hand%20in%20hand.%20%20%20techUK%20news%20and%20events%20%20Today%20techUK%20published%20its%20asks%20of%20a%20new%20immigration%20system%20post-Brexit.%20With%20the%20tech%20sector%20facing%20an%20acute%20skills%20shortage%20it%20is%20vital%20any%20new%20system%20ensures%20we%20can%20still%20access%20the%20talent%20we%20need%20to%20continue%20to%20grow%20and%20thrive.%20Read%20a%20summary%20of%20our%20report%20here.%20%20For%20the%20second%20year%20in%20a%20row,%20techUK%20has%20launched%20its%20annual%20State%20of%20the%20Connected%20Home%20report,%20looking%20at%20current%20consumer%20understanding%20of%20the%20connected%20home%20market.%20It%20explores%20the%20appeal%20and%20ownership%20of%20different%20categories%20of%20devices%20and%20makes%20recommendations%20to%20encourage%20further%20adoption%20in%20the%20UK.%20On%20Tuesday%2025th%20September,%20techUK%20will%20launch%20its%20report%20%E2%80%98Remedying%20the%20Gender%20Pay%20Gap:%20the%20How%20To%20Guide%E2%80%9D.%20From%20April%20this%20year,%20all%20UK%20companies%20with%20250%20or%20more%20employees%20were%20required%20to%20publish%20their%20gender%20pay%20gap.%20The%20techUK%20Skills%20&amp;%20Diversity%20Council%20has%20created%20a%20quick%20guide%20on%20what%20makes%20a%20good%20report%20and%20the%20steps%20your%20company%20can%20take%20to%20improve%20its%20Gender%20Pay%20disparities.%20Join%20us%20for%20the%20launch%20event%20which%20will%20include%20a%20summary%20of%20findings%20and%20a%20panel%20discussion%20with%20identified%20best%20practices%20in%20the%20tech%20sector.%20RSVP%20here%20or%20contact%20India%20for%20more%20information.%20Finally,%20get%20involved%20with%20our%20first%20Green%20Week%20on%2015%20%E2%80%93%2020%20October,%20a%20week%20of%20activity%20looking%20at%20how%20tech%20is%20leading%20the%20way%20in%20low%20carbon%20and%20sustainability.%20More%20info%20here">here</a>.</span></p> <p><span style="font-size:16px">Staying with Europe, the European Court of Justice has begun its considerations on whether the&nbsp;<a href="">right to be forgotten</a>, instituted by the Court in 2014, should be applicable globally. France's Commission Nationale de l'Informatique et des Libertes has taken the case to court arguing that delisting should be required not just on the French version of Google but across all versions of the website. Google, however, argue this could have negative consequences in less democratic regimes where it could be used as a tool for censorship. A decision is not expected until 2019 but expect this to be in and out of the news until then.</span></p> <p><span style="font-size:16px">Over at another European Court, this time the European Court of Human Rights, the case of Big Brother Watch and others versus the United Kingdom has been decided. The Court found that aspects of RIPA violated both Articles 8 and 10 of the European Convention on Human Rights; however, it is important to note the Court stated that the operation of a bulk interception regime did not in and of itself violate the Convention and the Court did not consider amendments made under the new Investigatory Powers Act. Read our full summary of the judgement <a href="">here</a>.</span></p> <p><span style="font-size:16px">Finally from Europe, Juncker delivered his last <a href="">State of the Union</a> speech on Wednesday morning. He used it to reiterate that the UK cannot cherry-pick in the Brexit negotiations but reassured that the EU&rsquo;s future relationship would be close. Digital tax and protecting upcoming elections from foreign interference both featured as did new proposals for online terrorist content to be taken down within an hour of a &lsquo;removal order&rsquo;. For a full analysis of the speech from a tech perspective and a look ahead at the next Commission <a href="">click here</a>.</span></p> <p><span style="font-size:16px">Back in the UK, the Government today published is second batch of<a href=""> technical notices on what will happen in the event of a No Deal on Brexit</a>. This included important notices on data flows, the UK space sector, mobile roaming, broadcasting and CE marking. The No Deal notice on data is particularly concerning for millions of businesses who rely on the free flow of data. While it is right for Government to set out its plans as to what happens if everything goes horribly wrong ahead of March 2019, what the notices again show is the huge additional burdens that would be put on UK businesses and consumers, and why securing a Brexit deal is so important. <a href="">You can read our comment here</a>.</span></p> <hr><p><span style="font-size:18px"><strong>This week there have also been a couple of notable interventions from parliamentarians on tech issues:</strong></span></p> <p><span style="font-size:16px">First up, Labour&rsquo;s Lucy Powell is using a ten-minute rule bill &ndash; the <a href="">Online Forums Bill</a>, to call for moderators to be held liable for the content that appears on groups they host and to demand that social media platforms ban &lsquo;secret&rsquo; groups. I was going to write a blog piece about all the problems with this but thankfully <a href="">Jamie Bartlett has done the job for me</a>.</span></p> <p><span style="font-size:16px">Meanwhile, <a href="">Amber Rudd has taken up the issue of digital ID</a>, proposing that NHS numbers could be the building block for a new ID system. The UK&rsquo;s tech sector has been grappling with this issue for some time and it certainly is worth careful thought &ndash; there are no doubt alternatives to a centralised solution but for it to work government and tech will need to work hand in hand.</span></p> <hr><h2><span style="font-size:18px"><strong>techUK news and events</strong></span></h2> <p><span style="font-size:16px">Yesterday, techUK published its asks of a <a href=";;file=techUK_post_brexit_immigration_system_13919.pdf&amp;id=13919&amp;Itemid=181&amp;return=aHR0cDovL3d3dy50ZWNodWsub3JnL2luc2lnaHRzL3JlcG9ydHMvaXRlbS8xMzkxOS1hbi1pbW1pZ3JhdGlvbi1zeXN0ZW0tdGhhdC1zdXBwb3J0cy10aGUtdWstdGVjaC1zZWN0b3I=">new immigration system post-Brexit</a>. With the tech sector facing an acute skills shortage it is vital any new system ensures we can still access the talent we need to continue to grow and thrive. Read a summary of our report <a href="">here</a>.</span></p> <p><span style="font-size:16px">For the second year in a row, techUK has launched its annual <a href=";;file=The_State_of_the_Connected_Home_2018_13914.pdf&amp;id=13914&amp;Itemid=177&amp;return=aHR0cDovL3d3dy50ZWNodWsub3JnL2luc2lnaHRzL25ld3MvaXRlbS8xMzkxNC1jb25uZWN0ZWQtaG9tZS1kZXZpY2Utb3duZXJzaGlwLXVwLWJ1dC1jb25zdW1lcnMtcmVtYWluLXNjZXB0aWNhbA==">State of the Connected Home report</a>, looking at current consumer understanding of the connected home market. It explores the appeal and ownership of different categories of devices and makes recommendations to encourage further adoption in the UK.</span></p> <p><span style="font-size:16px">On Tuesday 25&nbsp;September, techUK will launch its report &lsquo;Remedying the Gender Pay Gap: the How To Guide&rdquo;. From April this year, all UK companies with 250 or more employees were required to publish their gender pay gap. The techUK Skills &amp; Diversity Council has created a quick guide on what makes a good report and the steps your company can take to improve its Gender Pay disparities. Join us for the launch event which will include a summary of findings and a panel discussion with identified best practices in the tech sector. RSVP <a href="">here </a>or contact <a href="">India</a> for more information.</span></p> <p><span style="font-size:16px">Finally, get involved with our first Green Week on 15 &ndash; 20 October, a week of activity looking at how tech is leading the way in low carbon and sustainability. Further info <a href="">here</a>.</span></p>Contact: <a href=""></a> CF Fund 2017 | Fast Tracked Research Fri, 14 Sep 2018 11:15:53 +0100 CRM Sync Two research projects fast-tracked to support UK recycling of waste electrical and electronic waste <p><strong>A major study which will test plastic from waste electrical and electronic equipment (WEEE) to ensure it can be safely recycled is one of two projects that has been fast-tracked for funding under the WEEE Compliance Fee.</strong></p> <p>[LONDON] 12 September 2018: Under the ICER-led study, over 25,000 samples of plastics from displays, large and small domestic appliances, power tools, fridges and printed circuit boards will be scanned and tested for persistent organic pollutants (POPs), and specifically bromine content indicative of polybrominated diphenyl ethers (PDBEs), a group of brominated flame retardants, which while now no longer used in modern equipment, was used widely by industry in the past.</p> <p>PBDEs were the first brominated persistent organic pollutants (POPs) listed in the Stockholm Convention because they are toxic, subject to long-range transport, degrade very slowly and persist in the environment. Their listing means that its manufacture, use or sale is prohibited.</p> <p>Using a methodology agreed with Defra and the Environment Agency, the study will explore where these chemicals are and, if so, what type and in what quantities. The study will then assess options for separating out WEEE plastics found to contain POPs and identify sites where they can be safely destroyed.</p> <p>The findings of the research, which is due to be concluded by February 2019, will be shared with Defra, the Environment Agency and industry to help inform policy, regulatory activity and business operations. The research is expected to cost between &pound;446,000-&pound;556,000.</p> <p>&nbsp;<strong><em>&ldquo;This initiative, made possible by the Compliance Fee, enables industry and government to work together to benefit all stakeholders,&rdquo; said Claire Snow, Director of ICER. </em></strong></p> <p><strong><em>&ldquo;The POPs Regulation sets maximum concentration levels for POPs in waste materials, including WEEE plastic. The ICER-led project will gather robust data on which to assess UK compliance and identify downstream solutions for contaminated material. By carrying out this work collectively, costs to the WEEE industry will be minimised.&rdquo;</em></strong></p> <p>The other fast-tracked project, led by the WEEE Schemes Forum (WSF), is a review of existing protocols in preparation for regulatory changes in January 2019 which will see more electrical and electronic equipment in scope of the WEEE Regulations.</p> <p>The review of the existing protocols &ndash; the Mixed WEEE Protocol and the Large Domestic Appliances (LDA) Protocol &ndash; will ensure they remain representative of the composition of these streams. The work will be run in two phases; the first is already underway and will run until later in the autumn which will result in a proposal for revised protocols. The second phase, which will run for six months in 2019, will seek to refine Phase I results. The project is estimated to cost around &pound;413,000.</p> <p><strong><em>Nigel Harvey, WSF chair said &ldquo;The current protocols, by which the UK measures the proportions of different categories of WEEE that are collected and recycled, were established nearly a decade ago. Significant changes in the equipment sold in the UK have occurred and, as a consequence, this may have affected the composition of WEEE arising. </em></strong></p> <p><strong><em>The introduction of open scope from 2019 will have a profound effect on the WEEE regime, as additional products are brought within scope of the regulations. This review is therefore essential to ensure that producer responsibility costs are apportioned fairly as this change takes effect. </em></strong></p> <p><strong><em>We welcome the provision of funding from the 2017 Compliance Fee, which has allowed this vital work to be undertaken. An external administrator, Katalyst Business Consulting, has been appointed to oversee the project.&rdquo;</em></strong></p> <p><strong><em>Susanne Baker, chair of the JTA said: &ldquo;The significant sums of money accrued under the WEEE Compliance Fee in 2017 has meant that we are able to consider strategic projects and support for the UK WEEE System in a way we&rsquo;ve not been able to in the past. The projects announced today are vital in supporting a sustainable and healthy WEEE recycling system in the UK, with more projects being considered in the coming weeks.&rdquo;</em></strong></p> <p>More information on the WEEE Compliance Fee Fund 2017 is available at <a href=""></a></p> <p><strong>ENDS</strong></p> <p><strong>Notes to Editors</strong></p> <p>For more information please contact the techUK press office on <a href=""></a> or 020 7331 2011.</p> <p><strong>The WEEE Compliance Fee Fund 2017</strong></p> <ul><li>&pound;8 million is being made available to support environmental projects from money that was collected through the 2017 WEEE Compliance Fee mechanism. The fund is expected to be spent over the next three years on a range of activities, including technical research, communications, behaviour change activities and local projects.</li> <li>The compliance fee is a regulatory tool open to the Government to support the delivery of the UK Waste Electrical and Electronic Equipment (WEEE) regulations. If a Producer Compliance Scheme (PCS) misses their target, they have an option to pay a compliance fee for the tonnage shortfall.&nbsp;</li> <li>The law requires that the compliance fee is set at a level that encourages compliance through collection. The fee therefore complements national targets by creating an additional financial incentive to collect WEEE, because by definition it must at least reflect the true cost of recycling WEEE.</li> <li>Each year, bodies are invited to submit proposals to run the Compliance Fee in any given year. For the 2017 compliance period, the JTA &ndash; a group of trade associations representing producers of electrical and electronic equipment &ndash; methodology was selected by the Secretary of State. The Compliance Fee is administered by Mazars LLP on behalf of JTAC, the registered company established by the JTA with the sole purpose of entering into contracts with third parties for services relating to the WEEE Compliance Fee. The current chair of the JTA is Susanne Baker from techUK.</li> </ul><p>&#8203;<strong>ICER</strong></p> <ul><li>ICER is the industry body that represents the Waste Electrical and Electronic Equipment (WEEE) sector. It is the forum for industry to work with Government and Regulators on WEEE issues and its members include equipment producers, producer compliance schemes, waste management companies, treatment facilities and recyclers.</li> </ul><p>&nbsp;</p> <p><strong>The WEEE Schemes Forum</strong></p> <ul><li>The WEEE Scheme Forum is the UK&rsquo;s trade association for WEEE Producer Compliance Schemes.&nbsp; The WSF meets regularly with Defra and the environment agencies, and provides members PCSs with a means to respond collectively to issues raised by the regulations.&nbsp; The WSF estimates that its members are responsible for over 90% of the WEEE collected in the UK.&nbsp; The organisation was instrumental in establishing the PCS Balancing System (PBS) in 2016, with the support of Defra.</li> </ul>Contact: <a href=""></a> UK SPF Cluster 2: Innovation Licensing: Rural/Enterprise Fri, 14 Sep 2018 10:55:56 +0100 CRM Sync UK SPF Cluster 2 workshop on spectrum licensing for Rural, Enterprise Access including Neutral Host <p><!-- <script src="/templates/t3_blank/js/all.min.js"></script>-->UK SPF Cluster 2: Innovation Licensing: Rural/Enterprise<!-- META FOR IOS & HANDHELD --><!-- Social Meta --><!-- KKK --><!-- Le HTML5 shim, for IE6-8 support of HTML5 elements --><!--[if lt IE 9]> <script src="//"></script> <link rel="stylesheet" type="text/css" href="/templates/t3_blank/css/ltie9.css" /> <![endif]--><!--[if !IE]><!--><!-- Added for issue with wk-slidshow for IE9 and IE8 --><!--[if lte IE 9]> <link rel="stylesheet" type="text/css" href="/templates/t3_blank/css/lteie9.css" /> <![endif]--><iframe frameborder="0" height="0px" id="stSegmentFrame" name="stSegmentFrame" scrolling="no" width="0px"></iframe><!--StartFragment--></p> <p><u>Agenda</u></p> <p><strong>Tiered Sharing Models</strong> <strong>- Who is/are the incumbents and differing strategies</strong><br> Peter Curnow-Ford, UK Spectrum Policy Forum Cluster 2 Chair</p> <ul><li><strong>Review of CBRS (and the most recent developments in the US e.g. region sizes, and possibilities in 3.7-4.2GHz) US perspectives:</strong></li> </ul><div><strong><a href="//" target="_blank" title="Kurt Schaubach">Kurt Schaubach</a> </strong> from <strong><a href="" target="_blank">techUK</a></strong></div> <p><iframe frameborder="0" height="485" scrolling="no" src="//" style="border:1px solid #CCC; border-width:1px; margin-bottom:5px; max-width: 100%;" width="595"></iframe></p> <p>&nbsp;</p> <ul><li>Dave Wright, Director, Regulatory Affairs &amp; Network Standards, Ruckus Wireless &#8203;(President of OnGo, CBRS Alliance)</li> </ul><p><iframe frameborder="0" height="485" scrolling="no" src="//" style="border:1px solid #CCC; border-width:1px; margin-bottom:5px; max-width: 100%;" width="595"></iframe></p> <div><strong><a href="//" target="_blank" title="Dave Wright">Dave Wright</a> </strong> from <strong><a href="" target="_blank">techUK</a></strong></div> <p>&nbsp;</p> <ul><li><strong>Future enterprise networking requirements &amp; the implications for spectrum policy</strong></li> </ul><p>Dean Bubley, Disruptive Analysis</p> <p><iframe frameborder="0" height="485" scrolling="no" src="//" style="border:1px solid #CCC; border-width:1px; margin-bottom:5px; max-width: 100%;" width="595"></iframe></p> <div><strong><a href="//" target="_blank" title="Dean Bubley ">Dean Bubley </a> </strong> from <strong><a href="" target="_blank">techUK</a></strong></div> <p>&nbsp;</p> <ul><li><strong>Spectrum sharing models for 5G, and implications for rural coverage</strong></li> </ul><p>Adam Leach, Nominet</p> <p><iframe frameborder="0" height="485" scrolling="no" src="//" style="border:1px solid #CCC; border-width:1px; margin-bottom:5px; max-width: 100%;" width="595"></iframe></p> <div><strong><a href="//" target="_blank" title="Adam Leach">Adam Leach</a> </strong> from <strong><a href="" target="_blank">techUK</a></strong></div> <p>&nbsp;</p> <ul><li><strong>5G, what's in it for rural Britain?&#8203;</strong></li> </ul><p>David Happy, Independent</p> <p><iframe frameborder="0" height="485" scrolling="no" src="//" style="border:1px solid #CCC; border-width:1px; margin-bottom:5px; max-width: 100%;" width="595"></iframe></p> <div><strong><a href="//" target="_blank" title="Dave Happy">Dave Happy</a> </strong> from <strong><a href="" target="_blank">techUK</a></strong></div> <p>&nbsp;</p> <ul><li><strong>Licensing in the 3400-4200 MHz&nbsp;and&nbsp;mmwave bands in Europe</strong></li> </ul><p>Reza Karimi, Huawei (representing the GSA)&nbsp;</p> <p><iframe frameborder="0" height="485" scrolling="no" src="//" style="border:1px solid #CCC; border-width:1px; margin-bottom:5px; max-width: 100%;" width="595"></iframe></p> <div><strong><a href="//" target="_blank" title="Reza Karimi">Reza Karimi</a> </strong> from <strong><a href="" target="_blank">techUK</a></strong></div> <p>&nbsp;</p> <p>More information about the&nbsp;<a href="" target="_blank">UK Spectrum Policy Forum</a>&nbsp;is available here.&nbsp;SPF workshops are&nbsp;held under Chatham House Rule to enable cross-industry collaborative discussion.</p> <p><!--EndFragment--></p>Contact: <a href=""></a>Contact: <a href=""></a>Contact: <a href=""></a> Don’t trap your apps Fri, 14 Sep 2018 10:01:37 +0100 CRM Sync Andrew Gough, Client Services Development Director at Agilisys, on why the cloud isn’t just for native applications and debunking the usual FUD (fear, uncertainty and doubt) about re-platforming public sector applications and services into the cloud. <p>If you&rsquo;ve ever been told &ldquo;<em>you can&rsquo;t move that app to the cloud</em>&rdquo;, we need to talk.</p> <p>&nbsp;</p> <p>Over the years, we&rsquo;ve heard every imaginable reason why an application or service can&rsquo;t make the leap to the cloud. You might have been told that an application has been in your environment for too long, isn&rsquo;t well-documented, uses hardcoded IPs, or just isn&rsquo;t &lsquo;cloud-friendly&rsquo;. It&rsquo;s time to call these reasons what they are&mdash;excuses.</p> <p>&nbsp;</p> <p>Although these excuses stem from different motives and interested parties, the simple truth is that re-platforming into the cloud is often wrongly perceived as impossibly costly or difficult. As a result, people talk themselves out of it&mdash;or allow themselves to be talked out of it. In almost every case, moving an application into the cloud isn&rsquo;t just possible, it brings major benefits.</p> <p>&nbsp;</p> <p>Today, most public sector organisations run virtualised infrastructures. That means their applications and services are built on the same foundations of compute, storage and networking that underpin any hyperscale cloud provider.</p> <p>&nbsp;</p> <p>Therefore, by definition, anything running in a Microsoft or VMware virtual infrastructure is a candidate re-platforming. Extensive, well-proven tooling exists to support the migration of virtual servers and storage to the cloud. The question is, are there good business reasons to make the leap? We think the answer is a resounding yes, and here are our top three:</p> <p>&nbsp;</p> <p><strong>1) Create cost-savings</strong></p> <p style="margin-left:36.0pt">Most public sector organisations overprovision in their data centres to allow for spikes in usage, future growth and so on. Since infrastructure costs are fixed on premises, there&rsquo;s little to be gained by carefully controlling the resources applications use.</p> <p style="margin-left:36.0pt">&nbsp;</p> <p style="margin-left:36.0pt">In the cloud it&rsquo;s a different story. A consumption-based IT model means organisations should only pay for only the resources they need. That means significant savings can be made through rationalisation, optimisation and clever service management. Your applications may not be cloud-native, but you can still drive cloud-based benefits from them.</p> <p style="margin-left:36.0pt">&nbsp;</p> <p style="margin-left:36.0pt">For instance, by retiring legacy or sprawled databases that applications no longer need, you can drive a major reduction in the IT resources it demands. This is especially true if you have a tangled technology stack with systems that have grown organically over many years. We recently helped one London borough downsize its application footprint from 1250 to just 240, a reduction of more than 80%.</p> <p style="margin-left:36.0pt">&nbsp;</p> <p style="margin-left:36.0pt">Aggressive infrastructure management can do even more. Consider an application that only needs to be running during working hours. Outside of Monday to Friday, 9 to 5, the application can be turned off entirely&mdash;that&rsquo;s equivalent to 73% of the year! The same principle holds true for applications that see seasonal demand, such as council tax processing&mdash;they can be revved up around the year end or down for the rest of the year to drive savings.</p> <p style="margin-left:36.0pt">&nbsp;</p> <p style="margin-left:36.0pt">&nbsp;</p> <p><strong>2) Join the dots on data</strong></p> <p style="margin-left:36.0pt">Today, there&rsquo;s growing demand for more agile and efficient public services. The ability to access, share and analyse data effectively is crucial to achieving this vision. By harnessing data-led insights, the public sector can better understand customer needs, forecast demand and improve services.</p> <p style="margin-left:36.0pt">&nbsp;</p> <p style="margin-left:36.0pt">With applications on premises, data is likely to remain isolated in different siloes and supported by separate legacy IT systems. For instance, records about the same individual could be stored across multiple locations, with no ability to join the dots.</p> <p style="margin-left:36.0pt">&nbsp;</p> <p style="margin-left:36.0pt">Connecting and sharing information is far easier in the cloud, so re-platforming applications allows organisations to capitalise on the potential of data and analytics to work smarter. In the cloud, the same application can help inform a holistic picture of customers or the wider community.</p> <p style="margin-left:36.0pt">&nbsp;</p> <p style="margin-left:36.0pt">&nbsp;</p> <p style="margin-left:36.0pt"><strong>3) Prepare for the future</strong></p> <p style="margin-left:36.0pt">Once applications or services are re-platformed into the cloud, keeping pace with change also becomes easier. With an underlying infrastructure that&rsquo;s evergreen, organisations can break the cycle of regular infrastructure upgrades&mdash;saving time and money, while also enabling applications to meet growing demand seamlessly.</p> <p style="margin-left:36.0pt">&nbsp;</p> <p style="margin-left:36.0pt">More importantly, re-platforming into the cloud unleashes your access to a host of new innovations, from easier integration with the Internet of Things, to natural language queries, trend analysis and automatic reporting&hellip;as well as whatever Microsoft, Amazon, Google, Oracle, or Salesforce is dreaming up next. Neutral cloud services also offer a faster and more cost-effective platform for collaboration with other public sector organisations compared to modifying bespoke on-premises services.</p> <p style="margin-left:36.0pt">&nbsp;</p> <p style="margin-left:36.0pt">When a re-platformed application does reach end-of-life, migrating to a new cloud-native alternative can be done more simply and quickly. Better still, by dramatically lowering the time and cost of trialling new services, the cloud makes failure not just acceptable but to be encouraged, giving your teams the freedom to test fresh approaches to problems and opportunities.</p> <p style="margin-left:36.0pt">&nbsp;</p> <p>While the standard excuses are no reason to avoid re-platforming applications into the cloud, there are still, of course, good reasons not to make the move. Clearly, migrating an end-of-life application that&rsquo;s about to be retired doesn&rsquo;t make financial sense. Similarly, certainty over service levels can be a good reason to keep an application on premises, since you know your engineers can get into the data centre within a guaranteed response time. However, we&rsquo;re pretty sure that, in the vast majority of cases, moving to the cloud is the right choice&mdash;so ignore the claptrap and avoid the app trap.</p> <p>This blog was originally published on the Agilisys <a href="">blog here</a>.</p> techUK response to UK preparations for WRC-19 Thu, 13 Sep 2018 15:28:46 +0100 CRM Sync techUK responds to Ofcom's consultation on UK preparations for the World Radiocommunication Conference 2019 <p>techUK's <a href="">Communications Infrastructure Council</a> has responded to Ofcom's <a href="">consultation document </a>which set out the key issues that will be considered at the conference and why they matter to the UK.&nbsp;The next WRC will take place in November 2019 and Ofcom represents the UK at WRCs.</p> <p>The use of radio spectrum, and its role in today&rsquo;s technology focused society, has never been so important. Most of us make direct use of spectrum in our everyday lives when we use mobile/smart phones, laptops, tablets and when we watch television (which may receive signals from transmitters on the ground or from satellites that orbit the earth). Outside these more familiar examples, radio spectrum is also used for many other purposes including for aviation, maritime and by the scientific community for the detection of emissions from space (radio astronomy) or from the earth itself.</p> <p>To assist this usage, frequency band harmonisation plays a pivotal role. The most important global spectrum harmonisation activity are World Radiocommunication Conferences (WRCs), of the International Telecommunication Union. These Conferences are held approximately every four years and take key decisions concerning the identification and international harmonisation of spectrum bands.</p> <p><strong>techUK's response can be downloaded below [techUK member log-in required]</strong></p> <hr><p>Further information is available on <a href="">techUK's Communications Infrastructure Programme</a>.</p>Contact: <a href=""></a>Contact: <a href=""></a>Contact: <a href=""></a> NCSC questions to help Britain's boards understand cyber risk Thu, 13 Sep 2018 14:34:06 +0100 CRM Sync Ciaran Martin, NCSC offered boards five questions that will help them to prepare for a cyber attack <p>Speaking at the annual CBI Cyber Security: Business Insight Conference 2018, Ciaran Martin offered boards five questions that will help them to prepare for a cyber attack.</p> <ul><li>NCSC creating a toolkit to help boards demystify cyber security and put it firmly on their agenda</li> <li>Five core questions will help FTSE 350 boards understand initial risks and areas of improvement</li> <li>NCSC CEO: Board members &ldquo;need to get a little bit technical&rdquo; if they are to understand and manage the risks they face</li> </ul><p>Experts&nbsp;in cyber security have published new guidance for Britain&rsquo;s corporate leaders to equip them with the basic technical details they need to understand the threats they face in cyber space, and to direct effectively their organisation&rsquo;s response to them.</p> <p>Specialists from the National Cyber Security Centre (NCSC), a part of GCHQ, have emphasised that boards of big companies cannot outsource their cyber security risks and need to understand what their technical staff are doing if they are to prosper securely in the digital age.</p> <p>In support of this, the NCSC has published the first in a suite of guidance to businesses, setting out five questions &ndash; grounded in expert technical guidance &ndash; that Boards should ask about their company&rsquo;s IT security.</p> <p>The questions &ndash; and what to look for in responses &ndash; were proposed to board members at the CBI&rsquo;s Cyber Security conference today (12 September) by the NCSC&rsquo;s chief executive Ciaran Martin.</p> <p>The&nbsp;FTSE 350 Cyber Governance Health Check Report 2017&nbsp;found that while 68% of boards have received no training to deal with a cyber incident and 10% have no plan in place to respond to one.&nbsp;</p> <p><strong>Ciaran Martin, chief executive of the NCSC</strong>, said:</p> <p><em>&ldquo;Cyber security is now a mainstream business risk. So corporate leaders need to understand what threats are out there, and what the most effective ways are of managing the risks.</em></p> <p><em>&ldquo;But to have the plain English, business focussed discussions at board level, board members need to get a little bit technical. They need to understand cyber risk in the same way they understand financial risk, or health and safety risk.</em></p> <p><em>&ldquo;Our sample questions today, which we&rsquo;ve published in consultation with businesses, aim to equip board members to ask the right questions and begin to understand the answers.</em></p> <p><em>&ldquo;There is no such thing as a foolish question in cyber security. The foolish act is walking away without understanding the answer because that means you don&rsquo;t understand how you&rsquo;re handling this core business risk.&rdquo;</em></p> <p>The five questions the NCSC is recommending boards ask are;</p> <ul><li>How do we defend our organisation against phishing attacks?</li> <li>What do we do to control the use of our privileged IT accounts?&nbsp;</li> <li>How do we ensure that our software and devices are up to date?</li> <li>How do we ensure our partners and suppliers protect the information we share with them?</li> <li>What authentication methods are used to control access to systems and data?</li> </ul><p>More detail around these questions can be accessed <a href="">here</a>.</p> <p>These initial questions will form part of a broader toolkit released this winter to recognise and resolve gaps in boards&rsquo; knowledge. The questions and possible answers are designed as a starting point to help organisations begin effective discussions on cyber security.</p> <p>NCSC guidance also tells boards how to distinguish good answers from waffle and encourages them to continue asking questions about how risks are managed.</p> <p><strong>Matthew Fell, CBI Chief UK Policy Director</strong>, said:</p> <p><em>&ldquo;Cyber threats now pose one of the biggest risks to a company&rsquo;s finances and reputation. Digital security can no longer be the sole responsibility of the IT team and companies recognise this.</em></p> <p><em>&ldquo;Business boards are stepping up to challenge of improving their cyber literacy, but firms recognise more progress is needed. That&rsquo;s why the CBI&rsquo;s 3rd Cyber Conference brings together over 250 senior business leaders to help turn cyber awareness into action.</em></p> <p><em>&ldquo;The NCSC&rsquo;s five question guide provides a great starting point for business boards to equip themselves against the ever-evolving cyber challenge.&rdquo;</em></p> <p>The NCSC has been working with boards as focus groups to determine what support is needed to ensure board members and staff who report to them are able to recognise threats, enable discussions and implement appropriate measures.</p> <p><strong>Jacqueline de Rojas, president of techUK and chair of the Digital Leaders Board</strong>, said:</p> <p><em>&ldquo;Cyber security is no longer just the domain of the IT department. It can&rsquo;t be delegated. Those around the board table must understand the constant and persistent cyber threat to their businesses and to educate themselves of the steps they need to take to ensure that they are cyber-resilient.</em></p> <p><em>&ldquo;That is why the NCSC toolkit, specifically aimed at board members, is an important development.&nbsp; It will help de-mystify concerns around cyber security, enabling senior executives to discuss their cyber risk appetite in a confident and proactive manner.</em></p> <p><em>&ldquo;techUK will continue to work with the NCSC to raise awareness of the toolkit in order to protect businesses both large and small in the UK.&rdquo;</em></p> <p>While primarily aimed at large companies, smaller businesses will be able to tailor the toolkit for their sector. The NCSC has also already published a cyber security&nbsp;Small Business Guide.&nbsp;It will be regularly updated to stay up-to-date and will be published for free on the NCSC website.</p>Contact: <a href=""></a> No Deal Notice on Data shows legal complexities face by UK companies Thu, 13 Sep 2018 12:44:00 +0100 CRM Sync techUK's CEO, Julian David, says second tranche of no deal notices shows how damaging such a scenario would be to the UK <p><strong>Commenting on the release of the second group of No Deal Technical Notices, including a notice on the free flow of data, techUK CEO Julian David said:</strong></p> <p>&nbsp;</p> <p>&ldquo;It is right that the Government takes a proactive approach to planning for No Deal. However, today&rsquo;s notices show is that such a scenario would be hugely damaging to the UK.&nbsp; On everything from the free flow of data that underpins almost every business transaction, to the ability to drive in Europe, both businesses and consumers will face additional costs, complexity and bureaucracy.&nbsp; That is why techUK strongly supports the Government&rsquo;s continued objective of securing a comprehensive deal between the UK and the EU.</p> <p>&nbsp;</p> <p>&ldquo;The technical notice on personal data is a text book example of the problems that a No Deal Brexit would cause.&nbsp;We recognise it would still be the intention of the UK to seek an adequacy decision and welcome the clarity that the UK is ready to start those discussions now. While we fully support the Government in its aim to achieve adequacy, this will not be ready in the event of No Deal.</p> <p>&nbsp;</p> <p>&ldquo;While the decision to unilaterally allow data from the UK to flow to the EU is the right thing to do, the Government can do nothing to help UK companies seeking to transfer data from the EU to the UK.&nbsp; Instead, they will have to rely on complex processes such as Standard Contractual Clauses (SCCs).&nbsp; SCCs are currently subject to a major legal challenge in the EU and so their future is in doubt. While this is out of the UK Government&rsquo;s control, businesses need to be aware of this fact and it is, therefore, disappointing that it is not recognised in the technical notice.</p> <p>&nbsp;</p> <p>&ldquo;techUK is also concerned that the notice does not identify any support that Government can give to businesses to help them put in place SCCs. The legal costs involved may prove prohibitively expensive for many smaller UK businesses and serious consideration should be given to what Government support can be put in place.</p> <p>&nbsp;</p> <p>&ldquo;It is also concerning that the data paper does not address regulatory uncertainty surrounding the Binding Corporate Rules used by larger companies that are administered by the UK&rsquo;s Information Commissioner. &nbsp;Companies will need to re-locate to the authority governing these rules, and yet, there is little guidance on or support for how this might work in practise.</p> <p>&nbsp;</p> <p>&ldquo;Data is not the only area that will be of concern to UK tech companies. The notice dealing with the space sector confirms what we have known for some time - the UK will lose the ability to participate in European Space programmes.&nbsp; techUK strongly welcomes the &pound;92 million to design a UK version of the Galileo Navigation Satellite System, but the effects on companies with existing contracts for Galileo remains uncertain.</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&ldquo;techUK also welcomes the flexibility shown by the Department for Business on plans around CE Marking. The notice states that while a UK version will be created, products with EU approval will continue to be recognised in the UK.&nbsp;This will prevent costly additional processes for manufacturers.&nbsp; However, techUK is concerned at references to such a system being time limited.&nbsp; Reducing friction on businesses must remain a key element of Brexit planning under either a deal or no deal scenario.&rdquo;</p> <p>&nbsp;</p> <p>For media enquiries please contact Harri Turnbull</p>Contact: <a href=""></a> Digital will be central to the future of Europe Thu, 13 Sep 2018 12:21:20 +0100 CRM Sync European Commission President Juncker’s final State of the Union speech highlights immediate and long-term issues facing Europe and digital will be front and centre of the debate. See techUK's Policy Manager Jeremy Lilley's thoughts. <p>Wednesday was a busy day in Strasbourg for the European Parliament. With key votes during plenary on Hungary and Copyright. These two controversial topics (<a href="">you can see techUK&rsquo;s view on the disappointing result on Copyright here</a>) almost, but not quite, took attention away from what is usually considered a highlight in the EU&rsquo;s calendar. European Commission President Juncker&rsquo;s State of the Union speech.</p> <p>&nbsp;</p> <p>The speech was partly a run down of the Commission&rsquo;s achievements over the last five years as President Juncker proudly declared that the European Union was now a global force to be reckoned with. However, there was also plenty of acknowledgement that more needed to be done to tackle the significant challenges facing the Union and to secure a bright future for Europe.</p> <p>&nbsp;</p> <p>This wasn&rsquo;t quite a farewell just yet though, with President Juncker setting out a number of policies the Commission would pursue ahead of next year&rsquo;s election. Despite reports to the contrary this included more than the monumental decision to abolish the semi-annual changing of the clocks allowing Member States to set their own times.</p> <p>&nbsp;</p> <p>Digital is a clear theme for the Commission&rsquo;s final year, with proposals around <a href="">dissemination of terrorist content online</a>, the need to take action on taxation, efforts to protect elections from hacking and interference and improved cybersecurity defences. The tech industry shouldn&rsquo;t expect a &lsquo;lame duck&rsquo; period from this Commission it seems.</p> <p>&nbsp;</p> <p>Given the focus on digital and with this being President Juncker&rsquo;s last State of the Union Speech before next year&rsquo;s European elections, it is worth considering what the future might hold for Digital and Europe.</p> <p>&nbsp;</p> <p><strong>Immediate issues </strong></p> <p>&nbsp;</p> <p>Digital has been a clear focus of the Juncker Commission, with determined actors such as Vice-President Andrus Ansip keen to make progress on developing the <strong>Digital Single Market</strong>. How successful has that been? It would be fair to say its been mixed, with some success stories (see Free Flow of non-Personal Data) and some failures (see Copyright). As the Digital Single Market initiative has been developing, the digital sector has been on the receiving end of what has felt like an endless amount of legislation over the last four years.</p> <p>&nbsp;</p> <p>It will take time for the various new pieces of legislation to bed-in and for their effectiveness to be evaluated. <strong>Enforcement of the new rules</strong> will likely be a key focus for the next Commission, who will need to allow time before producing another tranche of proposals for the European digital sector.</p> <p>&nbsp;</p> <p>That said there are some big questions that will be asked of the sector relatively soon. We can expect the conversation on <strong>platform liability</strong> to continue. Following yesterday&rsquo;s vote on Copyright a precedent may have been set that allows for the piece-meal transformation of the fundamental underpinnings of the free and open internet, and platforms&rsquo; role in moderating content uploaded by users. The <strong>new proposals on the dissemination of terrorist content online </strong>are evidence of this, which if passed will require platforms to remove flagged content within an hour. The objective of reducing the amount of terrorist content found online is of course right. However, legislators need to be incredibly careful about the tools used to act in this space. Definitions must be clear, scope targeted, and fundamental freedoms of users protected. At this stage it seems the proposals fail these key tests.</p> <p>&nbsp;</p> <p>It is widely expected that the next Commission is likely to look again at the <strong>e-Commerce</strong> directive. This will be hugely significant and important in shaping the future direction of the digital economy in Europe and will touch on everything from limitations to liability, hosting provisions and caching.</p> <p>&nbsp;</p> <p><strong>Longer-term issues</strong></p> <p>&nbsp;</p> <p>President Juncker&rsquo;s last State of Union Speech also addressed some of the fundamental challenges facing the European Union, which will not be resolved over night (or by the end of Juncker&rsquo;s term in office).</p> <p>&nbsp;</p> <p>With the <strong>United Kingdom leaving the European Union</strong> (which in itself is one of those fundamental challenges), one might think these issues matter less to the UK. That is wrong. As President Juncker said yesterday the UK will never be an ordinary third country. Our histories are shared histories, and, in all likeliness, our futures will be shared futures. The UK and EU will always be key strategic and economic partners and the European market will remain vitally important to UK businesses. The exact shape of the UK and EU&rsquo;s future relationship remains to be seen. techUK has been clear that a close partnership is in the shared interest of UK and EU businesses and consumers.</p> <p>&nbsp;</p> <p>The biggest challenge the EU is likely to face in the coming decade is <strong>migration</strong>, with increasing concerns coming from Member States about their ability to control borders. It is likely that technology will be sought after to provide a solution to these concerns. The industry will want to approach this carefully and avoid being caught up in the incredibly sensitive politics surrounding these concerns. The trend of rising nationalism, pointed at in Juncker&rsquo;s speech, fuels some of these concerns and should be carefully monitored.</p> <p>&nbsp;</p> <p>The EU has been trying to tackle the issue of <strong>taxation</strong> in an increasingly global economy, with limited success. Expect this one to continue into the longer term as countries continually look to find an international solution to concerns around where companies pay tax. Much of this debate is targeted at tech companies, who have been clear they support an international-level agreement. Progress has admittedly been slow so will the EU put up with many more delays? Juncker suggested yesterday that Member States shouldn&rsquo;t be allowed to block EU tax policy so reluctant countries might not be able to delay much longer.</p> <p>&nbsp;</p> <p>A large part of Juncker&rsquo;s speech focused on Europe&rsquo;s place in the world. <strong>Trade</strong> discussions will dominate the global conversation in the coming years which, matched with increasing nationalism, could take a different path to that trod in years gone by. The recent EU-Japan trade agreement and accompanying adequacy agreement is a clear indicator that the EU wants to demonstrate it is open to trade. With an increasing proportion of cross-border transactions taking place online, digital trade will be crucial in the coming years. Provisions for digital trade have been somewhat limited &ndash; if trade deals want to remain relevant that will have to change.</p> <p>&nbsp;</p> <p>President Juncker&rsquo;s final State of the Union speech certainly flagged a number of areas where work is needed to ensure unity and progress in Europe. Some will require immediate action and attention, some will require longer-term, more thoughtful, intervention. What is clear is that <strong>digital will play a key role Europe&rsquo;s future</strong>.</p> <p>&nbsp;</p> <p>For more information about techUK&rsquo;s activities in Europe please contact Jeremy Lilley.</p>Contact: <a href=""></a> ECHR rules against bulk interception regime under RIPA Thu, 13 Sep 2018 09:37:35 +0100 CRM Sync On Thursday 13 September, the European Court of Human Rights (ECHR) ruled that certain aspects of the Regulation of Investigatory Powers Act 2000 (RIPA) entailed a violation of the Convention on human rights. <p>In a <a href="" target="_blank">case</a> brought against the British Government by a group of journalists and civil liberties organisations, the Court <a href="http://file:///C:/Users/talalr/AppData/Local/Packages/Microsoft.MicrosoftEdge_8wekyb3d8bbwe/TempState/Downloads/Big%20Brother%20Watch%20and%20Others%20v.%20the%20United%20Kingdom%20%20-%20complaints%20about%20surveillance%20regimes%20(1).pdf" target="_blank">found </a>that the bulk interception regime and the regime for obtaining communications data from communications service providers (CSPs) under RIPA violated both Articles 8 and 10 of the European Convention on Human Rights.&nbsp;</p> <p>In relation to bulk interception, this was down to the lack of oversight both of the selection of Internet bearers for interception and the filtering, search and selection of intercepted communications for examination.&nbsp; The Court also found that the safeguards governing the selection of &ldquo;related communications data&rdquo; for examination were inadequate.&nbsp;</p> <p>Crucially, in reaching this conclusion, the Court stated that the operation of a bulk interception regime did not in and of itself violate the Convention so long as such a regime respected the criteria set down in its case law.&nbsp; This may have an effect on the bulk interception regime of the Investigatory Powers Act 2016 (IP Act), particularly in relation to the interception of bulk secondary data.</p> <p>In relation to the regime for obtaining communications data from CSPs under RIPA, the Court held that it violated Article 8 as it was not in accordance with the law and that it violated Article 10 since there were insufficient safeguards in respect of confidential journalistic material.</p> <p>It should be noted that the IP Act, when fully in force, will make significant amendments to both the regimes for bulk interception and obtaining communications data from CSPs, and that these amendments were not considered by the Court.</p>Contact: <a href=""></a> Don’t fear lock-in Thu, 13 Sep 2018 08:07:25 +0100 CRM Sync Perform better, faster and cheaper with Platform Services writes Andrew Gough, Client Services Development Director at Agilisys <p><em>Andrew Gough, Client Services Development Director at Agilisys, argues that the benefits of platform services can outweigh the risks of lock-in for public sector organisations migrating to the cloud.</em></p> <p>Every public sector organisation heading to the cloud should ask itself a simple question: do you want to save money on technology, or use technology to save money?</p> <p>Those looking to save money on technology often advocate a multi-cloud approach. The idea is to freely move applications and services between different cloud platforms to take advantage of the cheapest rates at any given time. All this sounds great in theory, but the reality is that most organisations can&rsquo;t make their applications and services portable.</p> <p>Multi-cloud may be a cool topic amongst technologists at present, but don&rsquo;t be dazzled by the marketing spin. True portability demands applications and services that are ideally built using infrastructure-as-code, allowing them to be deployed into AWS, Azure or any other cloud platform. This in turn requires considerable upfront investment, scarce IT expertise and long development times&mdash;demands that many public sector organisations find challenging to meet.</p> <p>Perhaps even more importantly, a multi-cloud approach requires organisations to use only the lowest common denominator cloud building blocks of compute, storage and networking. This misses the whole point of being in the cloud: organisations should <em>be able to use</em> high-value creating services which have the greatest front-line impact and enable a future-ready stance on innovation.</p> <p>To illustrate this point, most local authorities use Microsoft SQL databases to power some of their critical services.&nbsp; To create truly portable apps, there will have to be re-engineering to, ideally, use My SQL.&nbsp; As an alternative, it might be better to get out of DBA (Database Administrator) operational work entirely and migrate to Azure SQL &ndash; a PaaS service that takes away the time consuming and ultimately costly admin.&nbsp; Ditching this significant overhead frees investment and time into much activities that deliver greater value.</p> <p>With a PaaS service, you also benefit from a platform that&rsquo;s managed by the same people that built it&mdash;that means it&rsquo;s evergreen (as the marketeers like to call it) and will always be up-to-date, fully patched and high-performing. It&rsquo;s also quite probably cheaper as a total cost of ownership. In an open source approach, you may not be paying for licensing, but you are paying for business skills. Where vendor services offer peace-of-mind, an open source approach can become unstuck if just one person with vital skills leaves.</p> <p>My take on multi-cloud is rather different. Instead of aiming for vendor independence and application portability, I believe organisations should make informed choices about which platforms are most suited to hosting different loads, then optimise their performance on an on-going basis. After all, IT teams have always chosen different hardware in their data centres to drive different outcomes.</p> <p>Accepting that premise, a crucial part of optimising cloud operations over time is to work out which elements of your application infrastructure, such as databases, middleware and service buses, can be handed-off into Platform Services.</p> <p>By accepting some degree of platform lock-in, organisations can remove a considerable administrative burden, while also gaining access to new capabilities at a lower cost. While it&rsquo;s true cloud providers can increase their fees, a highly competitive, commodity market makes this unlikely.</p> <p>For most cloud vendors, Platform Services are the future. From big data analytics and business intelligence, to the Internet of Things or AI, a host of technology innovations are now available that many organisations simply don&rsquo;t have the capacity to build or run internally. By embracing Platform Services, you will be ready to exploit the power of these new capabilities in a robust cloud environment that&rsquo;s designed and built for easy integration between platforms and services.</p> <p>Ultimately, Platform Services enable the public sector to do far more than just cut costs; they enable citizen services that are more agile, efficient and data-driven. What better way to use technology?</p> <p>This piece was orignially posted on <a href="">the Agiliys blog here</a>.</p> An immigration system that supports the UK tech sector Thu, 13 Sep 2018 08:00:00 +0100 CRM Sync Ahead of the publication of the Migration Advisory Committee’s (MAC) report on EEA workers in the UK labour market, techUK has published its asks of the post-Brexit immigration system. <p>Ahead of the publication of the Migration Advisory Committee&rsquo;s (MAC) report on EEA workers in the UK labour market, techUK has published its asks of the post-Brexit immigration system. techUK has developed a set of proposals based on the principles that we believe are necessary to support the UK&rsquo;s thriving tech sector. These asks will be the criteria with which we will judge the government&rsquo;s proposed future system &ndash; both in the highly anticipated Immigration White Paper and the legislation that stems from it.</p> <p>The UK faces a digital skills crisis and as the economy digitises, competition for tech talent will only become fiercer. Whilst industry and government are working hard on creating a domestic pipeline of future tech talent, and much is being done now regarding lifelong learning, there is an immediate need for skilled labour in the tech sector. Migration, both EU and Rest of World, is key to the UK&rsquo;s continued success.</p> <p>The ease and simplicity of freedom of movement has taken the edge off an otherwise complicated immigration system, and so whilst the UK&rsquo;s exit brings a number of challenges it is also a unique opportunity to address the UK&rsquo;s migration system as a whole. Migration is key to a successful, globally-competitive UK tech sector.</p> <p>In our 2017 <a href="">report </a>with Frontier Economics, it was clear that the majority of demand for Tier 2 visas came from the three major industry groups most closely associated with the digital sectors &ndash; information and communication; professional, scientific and technical activities; and financial and insurance activities. Furthermore, whilst we have seen a doubling of Tier 1 (Exceptional Talent) visas in November of last year and the London Tech Week announcement of a new Start-Up visa are encouraging first steps, they ultimately support entrepreneurs and do little for existing British tech firms seeking to fill employee vacancies right now.</p> <p>That is why we are calling for, among other recommendations, a removal of arbitrary caps of Tier 2 skilled workers and above; a review of Tier 1 visas, both Exceptional Talent and Post-Study work visas; a stop to salary acting as a proxy for skill level; and a relaxation of continuous residency requirements for those undertaking business or research travel. There is also a clear need to streamline processes which is why we have also recommended: changes to supporting documentation requirements; a simplification of fee structures; and a review of the currently underused Tier 5 visa system.</p> <p>The publication of the MAC report, due on 18 September, will undoubtedly reignite debate about what our future migration system should like and whilst techUK were encouraged that the Government chose to wait for this report before publishing its White Paper, an evidence-based approach that for too long has been missing from the immigration debate in this country, we are now only six months away from Brexit and businesses need to know what a new system will looks like. techUK will continue to push for a system that supports the tech sector and retains the UK&rsquo;s position as a global tech hub.</p> <p><em>Read the full report via the link below.</em></p>Contact: <a href=""></a> Connected home device ownership up but consumers remain sceptical Wed, 12 Sep 2018 14:00:00 +0100 CRM Sync techUK‘s second annual report on the state of the Connected Home reveals that consumers are buying devices but aren’t realising the benefits of smart functionality <p>For the second year in a row,&nbsp;<a href="">techUK</a>&nbsp;has today launched its inaugural annual State of the Connected Home report, looking at current consumer understanding of the connected home market. Developed in partnership with market research firm,&nbsp;<a href="">GfK</a>, it explores the appeal and ownership of different categories of devices and makes recommendations to encourage further adoption in the UK.</p> <p>Key findings include:&nbsp;&nbsp;</p> <ul><li>Device ownership is growing. The&nbsp;number of households owning more than three devices up by a quarter since last year&rsquo;s report&#8239;&nbsp;</li> <li>The number of smart speakers/home assistants&nbsp;has&nbsp;doubled and seems&nbsp;to be powering ownership&nbsp;of&nbsp;other devices&#8239;&nbsp;</li> <li>Knowledge and appeal of the connected home, in general,&nbsp;has stagnated&#8239;&nbsp;</li> </ul><p>&nbsp;</p> <p><strong>12 September 2018:&#8239;</strong>&#8239;techUK&nbsp;has today launched its second annual report,&nbsp;The&nbsp;State of the Connected Home.&nbsp;The&nbsp;report,&nbsp;based on exclusive research conducted by GfK of 1,000 UK consumers, explores the&nbsp;knowledge and understanding of categories and ownership of connected home products and services.&#8239;Key findings&nbsp;include that the appeal for smart entertainment systems&nbsp;seems to be&nbsp;driving&nbsp;overall appeal for the&nbsp;connected home&nbsp;sector,&nbsp;with smart energy&nbsp;and&nbsp;lighting and security systems also seen as desirable.&#8239;&#8239;&nbsp;</p> <p>The report illustrates the number of connected devices&#8239;owned by consumers is&#8239;growing from 35 per cent in 2017 to 44&nbsp;per cent&nbsp;in 2018&nbsp;and there is early evidence that some devices &ndash; particularly&#8239;home assistants&#8239;and smart meters&nbsp;&ndash; may act as a gateway to ownership of others. This will be a trend that we will examine in more detail in our 2019 work.&#8239;&#8239;&nbsp;</p> <p>There are, however, clear barriers to take-up with cost, specifically&#8239;a&nbsp;lack of&#8239;perceived&#8239;value,&#8239;cited by over 40 per cent of respondents as a significant barrier.&nbsp;Privacy (23 per cent) and security (16 per cent) of devices are also significant barriers for consumers. techUK is committed to working with industry and Government to help consumers&nbsp;realise&nbsp;the value in adopting and using connected home devices.&#8239;&#8239;&nbsp;</p> <p>Consumer expectations for installation and payment defer across&nbsp;age group, e.g.&nbsp; consumers between 35 and 44 strongly agree with self-installation&nbsp;but&nbsp;over 65s do not.&nbsp; When&nbsp;it comes to paying&#8239;for these devices, there is a clear preference&nbsp;of 79 per cent&nbsp;for&#8239;single payment&#8239;options&nbsp;although over 20 per cent of respondents indicated that they would&nbsp;favour&nbsp;a service model.&nbsp;&nbsp;</p> <p><strong>Commenting on the report,&nbsp;Matthew Evans,&#8239;head of&#8239;techUK&rsquo;s&#8239;IoT&#8239;programme,&#8239;said:&#8239;&nbsp;</strong></p> <p><em>&ldquo;The Connected Home can deliver real productivity and cost savings to consumers, as well as that elusive prize of peace of mind.&#8239;However,&#8239;our report demonstrates that privacy and security concerns&#8239;are&#8239;real barriers to the adoption of connected home technologies.&#8239;If&nbsp;the industry&nbsp;is&nbsp;to deliver these&#8239;benefits,&#8239;then we need to work doubly hard to address these justified concerns and continue to demonstrate the value that these&#8239;new products and services can deliver.&rdquo;&#8239;</em></p> <p><strong>Trevor Godman,&nbsp;Key Account Director at Gfk has is at the view that:&nbsp;</strong></p> <p><em>"Take-up of smart home products continues to rise, with interactive speakers the hot product of the last year.&nbsp; In contrast, however, the level of consumer excitement about smart home as a category has lost momentum somewhat &ndash; particularly for smart security, smart appliances, and smart health products.&nbsp; As smart home pivots to the mass market, it is essential for manufacturers to identify use cases and communicate compelling benefits to capture the imagination of consumers."</em></p> <p><strong>Robert&nbsp;Cheesewright, Director of Policy and Communications at Smart Energy GB, said:&nbsp;</strong></p> <p><em>&ldquo;This report from&nbsp;techUK&nbsp;highlights the huge potential that smart meters have in helping us take advantage of the range of smart products and services available, making&nbsp;our lives easier,&nbsp;our bills cheaper and&nbsp;allowing us to do&nbsp;our bit for the environment. Smart meters are the building blocks for this energy revolution.&rdquo;&nbsp;</em></p>Contact: <a href=""></a> Drones and the emergency services Wed, 12 Sep 2018 13:30:32 +0100 CRM Sync Ahead of a free conference on how drones are being use by Blue Light services we look at how the emergency services are using them now and what is stopping others. <p style="text-align:justify">Drones have huge potential for the UK&nbsp;with the &lsquo;drone economy&rsquo; potentially worth tens of billions if we get the policy and investment environment right. As emerged from our <a href="">Drones Futures event</a> earlier this year, the UK could lead the way in drone adoption and their role in supporting the vital work of&nbsp;the emergency services is the subject of a <strong><a href="">free conference we are holding on 9 November</a></strong>.</p> <p style="text-align:justify">For the emergency services, drones offer some&nbsp;serious capability. Most obviously they are a cheaper and more rapid response alternative to helicopters, giving operational commanders better insight to best deploy resources. This flexibility can speed up search and rescue operations, limit the risk to staff, reduce costs and save lives. Right now, Lincolnshire Police, who spoke at our Drone Futures conference earlier in the year, are using drones to search for missing people, fighting rural crime, supporting local councils and managing traffic around large events. The Royal National Lifeboat Institution (RNLI) ran trials using drones in real life rescues and West Yorkshire Fire and Rescue have started using drones to evaluate fires and reduce risks to their personnel.</p> <p style="text-align:justify">In the future, who knows how the user cases will develop, but concepts for drone ambulances are being worked on and as drone tech becomes smaller, they could become more ubiquitous among emergency responders (who could imagine 20 years ago each emergency service employee would have access to smartphones?).</p> <p style="text-align:justify">So the benefits of using drones in the emergency services are vast, but how systematic and effective are they being used? The truth is that like other technologies, drone adoption in blue light services&nbsp;has been patchy. The localised nature of emergency services makes it very difficult to have a single approach to technology rollout. Some police and fire services have got great stories to tell, whilst others have with invested poorly (bought the machines but not understood it) or are only at the start of their drone journeys. So what are the barriers?</p> <p style="text-align:justify">Money and resources are the obvious barriers, but leadership culture is a big one too. It needs to occur to emergency service leaders to use drones and make sure those on the ground have the confidence, understanding and skills to effectively deploy them and no what they offer. The need for collaboration with other services is essential to addressing these gaps as is having examples and real champions for drones across all the blue light services.</p> <p style="text-align:justify"><strong><em>We will be discussing this at a free techUK conference Blue Light Drones: from niche to mainstream on 9 November. <a href="">Click here to book your space </a>. </em></strong></p>Contact: <a href=""></a>Contact: <a href=""></a>Contact: <a href=""></a> Copyright directive is a setback for the European digital economy Wed, 12 Sep 2018 12:24:14 +0100 CRM Sync techUK's response to the European Parliament Copyright Directive vote outlines how the proposals will impact the European Digital Economy. <p>Commenting on the European Parliament's vote on the Copyrght directive, techUK's Head of Brexit, International and Economics, Giles Derrington, said:</p> <p>"Today&rsquo;s vote on the Copyright directive is hugely disappointing and represents a setback for an innovation-led European economy. Far from advancing the European digital economy through the Digital Single Market, the proposals adopted by the European Parliament today will lead to significant additional burdens on companies seeking to serve the European market. It is bad news, not just for UK digital businesses, but also for the general public who now risk seeing their freedoms online being restricted.</p> <p>"While the aims of the Copyright directive proposals were understandable, the method that has been adopted will not achieve the stated objectives. Requirements for platforms to filter all user uploaded content will likely result in a reduced user experience and the over-removal of legitimate content. The creation of a new neighbouring right for press publishers will make sharing news articles online more difficult, making it harder for the public to find good quality journalism online. Today was also a lost opportunity to make Europe a more attractive place for Artificial Intelligence development. Instead, fragmented rules across the EU will mean a confusing picture on where text and data mining technologies are allowed.</p> <p>"The proposals will now enter interinstitutional negotiations with the European Commission and European Council where there&nbsp;is an opportunity for further compromise. techUK urges the negotiators to take any steps possible to protect the open internet during these discussions.</p> <p>"To be clear, the UK leaving the European Union will not protect UK businesses from these new requirements. Any UK business seeking to serve the EU market will have to comply with the directive which, given the size and importance of the EU market to UK businesses, will be a significant barrier to market entry."</p> <p>techUK had previously welcomed the European Parliament&rsquo;s rejection of the Copyright directive in July and called for further compromise. <a href="">You can see that response here</a>.</p> <p>For media enquiries please contact Harri Turnbull&nbsp;</p>Contact: <a href=""></a> Why we need to redesign clinical flow around patient needs Wed, 12 Sep 2018 08:34:35 +0100 CRM Sync Guest blog: Beverley Bryant, System C on the benefits of effective clinical flow driven by patient need <p>Take any successful manufacturing company, engineering firm or airport operator, they will have got their business and operational flow completely sussed. They will be using technology to give them visibility of what is happening at any stage in their business, and will use those insights to support real-time interventions and decision-making.&nbsp; Why isn&rsquo;t this happening yet in health?&nbsp;</p> <p>To say this is a wasted opportunity is an understatement.&nbsp; The flow of patients into, within, and out of the hospital is the biggest single headache facing the NHS today.&nbsp;</p> <p>The fact the NHS is lagging behind other industries is not because all health professionals are Luddites. Simply tagging airline bags and scanning them periodically as they move through the airport can provide a wealth of operational information. Finding an efficient and effective way to collect and view reliable information about what is happening to patients in real-time as they move about a healthcare system is a whole different order of complexity. &nbsp;</p> <p>In order to understand and manage flow in a hospital you need to access to real-time operational information such as where a patient is, what their current clinical status is and what they need as part of their care or ongoing support. Employing staff to collect and input all this information into a single dedicated system is clearly a non-starter, not least because it is resource-intensive and untimely.&nbsp; But by layering and integrating information collected by various different applications which are already in use, it should be possible to create a web of useful information which can be interrogated and analysed. The fact that clinicians are starting to use mobile technology as an intrinsic part of performing their core clinical duties, and are therefore routinely collecting important operational information and insights, is a game-changer.&nbsp;</p> <p>As a base layer of information, take the patient data collected through a mobile e-observations system. The primary function of this information is to allow clinicians to get to deteriorating patients quickly. But as by-product, it also gives a highly accurate, up to date, picture of patient location, bed occupancy and use, as well as the clinical condition of the patient. Linked with a hospital PAS, you can bring in waiting list information, people waiting in ED and links to social care.</p> <p>Then integrate this with a secure, mobile clinical communications and workflow solution. &nbsp;Anyone involved in the care of a particular patient can collaborate.&nbsp; Alerts can be set up (admissions, discharges, bed states for example, as well as EWS, Sepsis or abnormal results) to trigger speedy responses in reaction to events and ultimately predicted events.&nbsp; Team-based task management and handover means that we can understand at a glance what a particular patient is waiting for and where they are on their pathway. &nbsp;</p> <p>This is a long way from the monolithic healthcare solutions of old.&nbsp; &nbsp;Our own CareFlow solution, which integrates e-obs, communication and workflow, not only allows us to do this within an organisation, but across a health and social care system. Instead of communicating by fax, a social worker can receive an electronic alert that someone is ready for discharge.&nbsp; A community provider could see at a glance that a piece of equipment they are providing is all that stands before a patient getting home.&nbsp; Our early examples have delivered as much as a 20% reduction in length of stay.</p> <p>What we are working on now is applying simple algorithms and BI techniques to surface and interrogate the data to enable operational staff to take a grandstand view, looking across a whole health system to understand properly where the blocks lie and target the resources to unblock them.</p> <p>What this all adds up to is that the rise of integrated, mobile clinical systems is bringing the NHS manager&rsquo;s holy grail to reality &ndash; effective clinical flow where the patient&rsquo;s needs are driving the placement and actions of the operational teams, and where all staff - from the ward to the board - are making decisions on the basis of real-time clinical data captured by care teams. This will be the key to unlocking transformation across health communities.&nbsp;</p> <p>The fact that clinicians are starting to use mobile technology as an intrinsic part of performing their core clinical duties, and are therefore routinely collecting important operational information and insights, is a game-changer.&nbsp;</p> <p>By Beverley Bryant, chief operating officer of the System C &amp; Graphnet Care Alliance</p> <p><!--EndFragment--></p> Government publishes code of conduct for AI and data-driven technology Tue, 11 Sep 2018 15:40:28 +0100 CRM Sync A new code of conduct for Artificial Intelligence (AI) and other data-driven technologies in healthcare. <p>The UK Government has published a <a href="">new code of conduct on Artificial Intelligence (AI) and data-driven technologies in healthcare</a>, with a view of creating a &ldquo;safe and trusted environment in which innovation can flourish&rdquo;.</p> <p>&nbsp;</p> <p>The code &ndash; which for now is in initial consultation stage &ndash; encourages suppliers of data-driven technologies to adhere to a set of 10 gold-standard principles. According to government, the code of conduct will:</p> <p>&nbsp;</p> <ul><li>ensure the NHS and taxpayers get a good deal on future partnerships with technology companies</li> <li>allow the government to work with suppliers to guide the development of new technology, so products are suitable to the NHS in the future</li> <li>set clear guidelines on how NHS patient data is protected</li> <li>allow the best data-driven technologies to introduce benefits to patients and staff faster.</li> </ul><p>&nbsp;</p> <p>The document in turn lists five commitments outlining what the government will do to support and encourage innovators in health and care. These include pledges to simplifying the regulatory and funding landscape, encouraging the system to adopt innovation and creating an environment that enables experimentation.</p> <p>&nbsp;</p> <p>From techUK&rsquo;s perspective, the centre has a strong role to play in setting the challenges and standards that technology needs to meet. We also need to make it easier to develop, test and prove technology in the UK. This will allow innovators to do what they do best and help to cement the UK&rsquo;s position as one of the best places to innovate in health and technology.</p> <p>&nbsp;</p> <p>The Department for Health and Social Care is now considering how best to develop the code, which currently relies on organisations signing up voluntarily. In the future, supportive initiatives could include setting up a partnership support service and development of a Kitemark scheme for the code.</p> <p>&nbsp;</p> <p>The Department for Health and Social Care (DHSC) is seeking feedback, via an <a href="">online questionnaire</a>, on the initial code to improve and strengthen its contents. The responses received will feed into the next version of the document, which DHSC aim to publish in December.</p> <p>&nbsp;</p> <p>If you have any further questions or queries about the code, or how it may impact your organisation, please get in touch with Katherine Mayes.</p>Contact: <a href=""></a>Contact: <a href=""></a> Building the Smarter State Tue, 11 Sep 2018 14:05:38 +0100 CRM Sync Key highlights from techUK’s flagship public services conference <p><img alt="" src="//" style="height:300px; width:450px"></p> <p>Over 200 leaders across the public sector and tech industry attended techUK&rsquo;s flagship public services conference, <a href="" rel="noreferrer" target="_blank">Building the Smarter State,</a> last week to hear the government's vision for transformation and learn how peers are re-imagining public services through technology.&nbsp;&nbsp;</p> <p>It was a packed agenda looking at the key issues creating the conditions for successful end-to-end transformation &ndash; from digital skills to managing change to making it easy for SMEs to work with government. We were delighted to welcome <a href="" rel="noreferrer" target="_blank">Oliver Dowden CBE MP</a>, Minister for Implementation as the opening keynote. At the conference the Minister revealed the s<a href="" rel="noreferrer" target="_blank">econd round of GovTech Catalyst challenges</a> - the &pound;20 million fund set up to help private sector innovators tackle public sector problems. The five new challenges include:&nbsp;</p> <ol start="1"><li> <p>How might we improve firefighter safety and operational response?&nbsp;</p> </li> </ol><ol start="2"><li> <p>How might we make better use of data to guide public sector audits?&nbsp;&nbsp;</p> </li> </ol><ol start="3"><li> <p>How might we automatically detect and identify illicit goods during the journey across the border without impacting fluidity of trade?&nbsp;&nbsp;</p> </li> </ol><ol start="4"><li> <p>How might we understand the overlaps between business regulations?&nbsp;&nbsp;</p> </li> </ol><ol start="5"><li> <p>How might we guarantee prescription continuity while people move between care providers?&nbsp;&nbsp;</p> </li> </ol><p>It was a keynote full of exciting announcements. The <a href="" rel="noreferrer" target="_blank">Minister committing innovation as a priority, which will be realised in an ambitious Innovation Strategy.</a> He said &ldquo;The strategy will share our vision of how government can use emerging technologies to deliver world class public services. It will encourage collaboration between the public and private sector and identify areas where investment can increase the pace of innovation.&rdquo;&nbsp;</p> <p><img alt="" src="//" style="height:300px; width:450px"></p> <p>After hearing the government&rsquo;s vision we heard from a number of digital leaders across Whitehall departments and local government who shared their experiences of managing complex change and driving a culture of innovation.&nbsp;</p> <p>A reoccurring theme throughout the panels was that technology has an enabling role to do things differently. However, we should not start with the technology but with outlining the problem first and then looking to the tech solution. For the emerging technologies to succeed there needs to be in place the culture and leadership that recognises that digital doesn&rsquo;t just sit with IT, but with everyone. This powerfully articulated by Nicola Graham, Head of IT at Aberdeenshire Council when sharing her councils digital journey. This is a sentiment championed by techUK and something highlighted in our recent pape<a href="" rel="noreferrer" target="_blank">r, &lsquo;Council of the Future: A Digital Guide&rsquo; for Councillors&rsquo;</a> which encourages Councillors to adopt a digital-first mindset.&nbsp;</p> <p>Alongside our conference, last week we also held our <a href="" rel="noreferrer" target="_blank">Building the Smarter State campaign</a> which include a series of guest blogs from stakeholders and industry on the building blocks to the Smarter State. You can catch-up on all the <a href="" rel="noreferrer" target="_blank">content here</a> and continue the conversation by sharing your views at @techUK #techUKSmarterStat</p> <p><!--EndFragment--></p> Sir Alan Wilson appointed Chair of the Ada Lovelace Institute Tue, 11 Sep 2018 11:21:47 +0100 CRM Sync Sir Alan Wilson appointed Executive Chair of the Ada Lovelace Institute <p>The Nuffield Foundation has appointed Sir Alan Wilson as Executive Chair of the Ada Lovelace Institute.</p> <p>Sir Alan, who will step down as CEO of The Alan Turing Institute this month, will take up his new role with immediate effect. He will lead the 18-month development phase of the Ada Lovelace Institute, an independent research and deliberative body with a mission to ensure data and AI work for people and society.</p> <p>Sir Alan&rsquo;s first priority as Chair will be to lead the recruitment process for the Board &ndash; which will set the strategy and remit of the Ada Lovelace Institute &ndash; and a Director. <u><a href="">Recruitment for the Director is now open</a></u>, and Board opportunities will be advertised in the next few weeks. To be notified when the recruitment is live,&nbsp;please <u><a href="" target="_blank">sign up for email updates from the Ada Lovelace Institute</a></u>.&nbsp;&nbsp;</p> <p>Commenting on the appointment, Sue Daley, Head of Cloud, Data Analytics and AI at techUK said:</p> <p>&ldquo;techUK welcomes Sir Alan Wilson&rsquo;s appointment as Executive Chair of the Ada Lovelace Institute as he leads the Institute&rsquo;s development over the next 18 months.&nbsp;&nbsp;</p> <p>Sir Alan&rsquo;s prior experience at the Alan Turing Institute stands him in good stead to drive the aims of the Institute. Industry stands ready to support Sir Alan in his new role and look forward to continuing to work closely with the Ada Lovelace Institute as it gets to work.&rdquo;</p>Contact: <a href=""></a>Contact: <a href=""></a> techUK joins Electric Vehicle Energy Taskforce Steering Board Tue, 11 Sep 2018 10:22:00 +0100 CRM Sync techUK is joining the Steering Group of the Electric Vehicle Energy Taskforce which was announced as part of the Government's 'Road to Zero' strategy in July. <p>techUK is pleased to announced that it has joined the Steering Group of the <a href=",electric-vehicle-energy-taskforce-set-up-to-tackle-energy-sector-opportunities-and-impacts-associated-with-the-rise-of-electric-vehicles_3844.htm">Electric Vehicle Energy Taskforce</a>. The purpose of this group is to&nbsp;bring together the energy and automotive industries to plan for the changes that will take place as a result of rising electric vehicle use.&nbsp;The Taskforce, for which the LowCVP will provide secretariat functions, is chaired by Phil New, Chief Executive of the Energy Systems Catapult and was announced today by the Secretary of State for Transport, Chris Grayling. It is part of a package of measures which were announced at today's Zero Emission Summit aimed at ensuring the UK is a world leader in this sector.&nbsp;</p> <p>Plug-in electric vehicle use has been increasing sharply in the last few years, albeit from a low base; representing over 4% of new car sales for the latest month for which figures are available (Aug 2018). The Road to Zero strategy confirmed the Government&rsquo;s commitment for all new cars and vans to be zero emission vehicles by 2040. The vast majority of these vehicles are expected to be fully or partly electrified.</p> <p>Meanwhile, the UK&rsquo;s energy generation system is also rapidly changing. In the short term, the rollout of smart meters and electric vehicle charging infrastructure will offer opportunities for the energy sector to work with consumers to level off electricity demand. By 2050, the UK will be powered by low, or zero, carbon electricity generation and, increasingly, by distributed renewable sources. The intermittent nature of renewable generation &ndash; providing surpluses at some times of day and deficits at others &ndash; creates a need (and a significant business opportunity) for new energy storage solutions. The batteries in electric vehicles (as well as those in &lsquo;second life&rsquo;) could provide a key missing link in the UK&rsquo;s future energy supply &lsquo;mix&rsquo;.</p> <p>The objective of the Electric Vehicle Energy Taskforce is to put engaging the electric vehicle user at the heart of preparing the electricity system for the mass take up of electric vehicles. It aims to ensure that costs and emissions are as low as possible, and opportunities for vehicles to provide grid services are capitalised upon for the benefit of the system, energy bill payers and electric vehicle owners.</p> <p>Matthew Evans, Head of techUK's Smart Infrastructure Programme, said <em>"techUK is pleased to be participating in the Electric Vehicle Energy Taskforce which brings together the energy and automotive industries to plan for growing use of electric vehicles in the UK. Data is at the heart of ensuring that we deliver consumer-centred charging infrastructure which facilitates the widespread adoption of Electric Vehicles, at the lowest possible cost. The tech sector already plays a leading role in driving down our emissions and we look forward to working with our partners in the energy and automotive sector to ensuring the UK is able to exceed its targets around electric vehicles and progress faster down the road to zero."</em></p> <p>techUK will be looking to engage members as we deliver inputs into the taskforce. We wil be publishing more information about the Taskforce's programme shorlty but if you would like to participate in this work then please contact <a href="">Manar Al-Muflahi</a>.&nbsp;</p>Contact: <a href=""></a>Contact: <a href=""></a> techUK green week - one month to go! Tue, 11 Sep 2018 09:19:12 +0100 CRM Sync Ahead of our 'Green Week' showcasing how tech is leading the transition to a low carbon economy, we're keen to hear from technology businesses who may be interested in blogging for the campaign week. <p>15 - 20 October sees the first techUK 'Green Week', a campaign week looking at how UK technology businesses are helping deliver sustainability, environmental and low carbon outcomes. The week co-incides with the UK Government 'Green GB Week' and we will be collaborating with BEIS and other departments to really highlight UK leadership on these issues.</p> <p>The week will feature webinars, a podcast, blogs and posters looking at tech solutions transforming the environmental and low carbon sectors and we are very keen to get case studies and guest blogs throughout the week. Our only ask is that blogs and case studies fit in with the themes for each day, which&nbsp;are:</p> <ul><li>Monday - Living Spaces</li> <li>Tuesday - Land and Resources</li> <li>Wednesda - Our Footprint and Supply Chains</li> <li>Thursday - Oceans</li> <li>Friday - A Zero Carbon Tech Sector</li> </ul><p>If this is of interest please email Susanne or Craig (details beow).</p>Contact: <a href=""></a>Contact: <a href=""></a> Using technology & patient data in the fight to defeat brain tumours Mon, 10 Sep 2018 09:47:57 +0100 CRM Sync Guest blog: Janet Dutton, Project Manager, on how The Brain Tumour Charity is making innovative use of technology to make a sustainable difference. <p>Brain tumours are the biggest cancer killer of children and adults under 40, and 102,000 children and adults are estimated to be living with a brain tumour in the UK. Recently the disease was brought to the attention of the public by the decision of former cabinet minister Tessa Jowell to share her brain tumour diagnosis in September last year.</p> <p>In January, Tessa spoke on the BBC and in the House of Lords about the bleak prognosis for those diagnosed with a high-grade brain tumour and the urgent need for more effective treatments. Watched and heard by millions, one of the issues she highlighted was the importance of enabling people affected by a brain tumour globally to share information about their own treatment and experience, as a way of improving understanding of the disease.</p> <p>&nbsp;</p> <p>People living with a brain tumour often go online for reassurance, but quickly find themselves overwhelmed by a huge amount of material that is difficult to understand. It is hard for them and their loved ones to make choices that balance risk, quality of life and outcome. Many explore how they can use their situation to help others, particularly if they are facing the end of their own life. It is then that people often want to share their medical data, to help people in the future, and are frustrated to find there is currently no way for them to pro-actively do it. Meanwhile, researchers and clinicians struggle to get the data they need, which means projects take longer and cost more than necessary, or worse still don&rsquo;t even get started.</p> <p>The Brain Tumour Charity&rsquo;s project BRIAN (the Brain tumouR Information and Analysis Network), will make innovative use of technology to make a permanent, sustainable, difference in the fight to defeat brain tumours.</p> <p>The Charity is working hand-in-hand with people living with a brain tumour and their carers to build BRIAN &ndash; a trusted, collaborative, online platform designed to help defeat brain tumours.&nbsp; BRIAN will allow those affected by a brain tumour to share their medical records, upload information about their treatments and quality of life, and access anonymised information on others&rsquo; experiences.&nbsp;</p> <p>People will interact with BRIAN using their PC, tablet or smartphone, via a friendly web app, but the real power of BRIAN comes from the data warehouse that sits behind the scenes, joining patients, scientists and clinicians in the battle to defeat brain tumours.</p> <p>Initially BRIAN will be available to patients in England and linked to a wide range of healthcare data sources. Over time The Charity plans to collaborate across the UK and globally to create the best brain tumour research resource in the world.</p> <p>BRIAN, is a game-changing project designed to give people living with a brain tumour, and their carers, the ability to make informed choices and have the best possible quality of life. It will also give them the chance to improve life for people in the future, whilst empowering them to best manage their day to day treatment and care. BRIAN will reduce research costs, accelerate the path to results, enable more research to be conducted, and improve research validity. Clinicians&rsquo; standards will be raised and treatment should become more consistent across the UK. Ultimately, BRIAN should help to identify better treatments.</p> <p>Shortly before her death, Tessa Jowell herself signed up to BRIAN, demonstrating her commitment to action, not simply words.</p> <p>The Charity is honoured to say that BRIAN has been shortlisted for the 2018 WCIT Charity IT Award.</p> Modernising Defence Programme: Review of consultation responses Mon, 10 Sep 2018 09:44:54 +0100 CRM Sync MOD releases review of Modernising Defence Programme consultation responses <p>Following the open consultation on Modernising Defence Programme (MDP), MOD has now released a brief review of the responses it has received. MOD received&nbsp; over 100 responses from&nbsp; stakeholders, ranging from members of the general public, Defence personnel (civilian and military), industry, academia, think tanks, Parliamentarians, Local Authorities, trade unions and charities.</p> <p>The responses are primarily focused on the four workstreams:</p> <p><strong>Workstream 1</strong> &ndash; MOD Operating Model: establishing a refreshed and clearer Operating Model for Defence, to enable better and faster decision-making and more efficient and effective delivery of Defence outputs.</p> <p><strong>Workstream 2</strong> &ndash; Efficiency and business modernisation: providing confidence in the MOD&rsquo;s ability to realise existing efficiency targets, and a set of options for future efficiency and business modernisation investments.</p> <p><strong>Workstream 3</strong> &ndash; Commercial and industrial approach: assessing how MOD can improve on commercial capability and strategic supplier management.</p> <p><strong>Workstream 4</strong> &ndash; Defence policy, outputs and military capability: analysing the global security context and its implications for Defence policy, the roles and tasks that we prioritise, and the opportunities or imperatives for modernising our workforce, military capabilities and force generation processes.</p> <p>MOD has outlined some key areas which were discussed in a large amount of responses. Some of these align with the response techUK made on behalf of its members. (The techUK response can be found at the bottom of this article). These include:</p> <p><strong><em>Change and Efficiency (workstreams 1 and 2) </em></strong></p> <p><em>A large number of responses made recommendations for realising greater efficiency in Defence. Many of these concerned the everyday business processes and practices used in Defence including: more intelligent use of IT to support remote working; better use of project management, procurement and budget management at the smaller scales of departmental business; and improvement of performance recruitment and management. </em></p> <p><em>Many responses argued that greater efficiency could be achieved by making better use of the workforce&rsquo;s skills: a greater focus on the value of expertise, with less reliance on generalists, a more targeted and considered use of contractors, and greater care taken to place people in roles that allow the fullest possible use of their expertise and qualifications.&nbsp; </em></p> <p><strong><em>Industry and prosperity (workstream 3) </em></strong></p> <p><em>A large number warned against the MOD procurement system becoming overly reliant on a small number of suppliers.&nbsp; Some suggested that Defence should pursue more collaborative, long-term relationships with a broader range of suppliers.&nbsp; This would be helped by better engagement with industry, increased visibility of MOD&rsquo;s forward programme of work, more opportunity for sub-contracting to SMEs, and better scrutiny of suppliers&rsquo; capabilities to ensure they remain both competitive and fit for purpose.&nbsp; </em></p> <p><em>Some proposed that Defence should ensure that it has the right mix of skills by investing more in commercial awareness and specialisms such as negotiation and through-life costing.&nbsp; A two-way secondment programme between Defence and industry would help on this front, and should contribute to better development and retention of highly skilled staff, and less reliance on external support. </em></p> <p><em>There was consensus amongst respondents that supply chain management and procurement processes can be simplified and improved, in part through more intelligent use of data, digital transformation, and automation.&nbsp;&nbsp; </em></p> <p><em>A significant number of responses highlighted the importance of Defence for UK prosperity. </em></p> <p><strong><em>Development of new capabilities </em></strong></p> <p><em>The capability areas most commonly cited as requiring investment were: ballistic missile defence; precision strike; information, surveillance and reconnaissance; cyber; information operations; and CBRN.&nbsp; Many respondents urged a greater dedication of resources to R&amp;D and innovation in order to develop these new capabilities more quickly. </em></p> <p>MOD continues to work on its response to the MDP consultation and aims to publish its findings later the Autumn. techUK is pleased to see that many of the responses have echoed the suggestions given in our own submission on behalf of members, and looks forward to working with MOD to implement the MDP&rsquo;s findings once published.</p> <p><strong>techUK&rsquo;s Head of Defence Programme Fred Sugden said:</strong></p> <p><em>&ldquo;techUK looks forward to the publication of the Modernising Defence Programme&rsquo;s findings in the Autumn, and our members stand ready to assist the MOD with the implementation of the MDP. Technology plays a critical role in helping the MOD modernise its business processes and drive efficiencies across Defence, and also underpins the world-class capabilities used by our Armed Forces. It is good to see that the responses have highlighted increased visibility of MOD&rsquo;s forward programme of work and more opportunities for sub-contracting to SMEs, and we are particularly pleased to see that our suggestion of a two-way secondment programme between Defence and industry to ensure Defence has the right mix of skills and expertise has been referenced&rdquo;</em></p>Contact: <a href=""></a>Contact: <a href=""></a> Growing the Local GovTech Market Fri, 07 Sep 2018 15:41:03 +0100 CRM Sync techUK’s local government programme manager highlights the importance of an eco-system approach to growing the local gov tech market as part of #techUKSmarterState <p>At techUK we want to showcase the innovation happening locally and champion a diverse local govtech eco-system. Local government is an innovative market and often leading the way in adoption of new technologies across the public sector. For example, even though AI is still a rather nascent market for public sector, local government is leading the way in its adoption and understanding of its value in transforming services for citizens. Aylesbury Vale and Enfield Council are good examples of this.</p> <p>As part of techUK&rsquo;s ambition to grow the local government digital eco-system we are holding several networking and briefing sessions in October to help inform industry on how councils operate, as well as bring together large and small companies active or looking to break into the local government market to develop potential new partnerships.</p> <p><strong>Events include:</strong></p> <p><strong><a href="">Partnering &amp; Networking: Growing the Local GovTech Market </a>on 10 October</strong></p> <p>This speed networking event offers tech companies large and small the opportunity to network and identify partners with innovative solutions for transforming local public services. We are also encouraging digital folk working in Local Government to join us to pitch about what they&rsquo;re after from the market and give them exposure to the latest innovative tech solutions.</p> <p>To find out more about techUK&rsquo;s local government activity and how to get involved in the above events contact Georgina Maratheftis.</p> <p><strong><a href="">Help Shape the Supplier Commitment to the Local Digital Declaration</a> on 16 October</strong></p> <p>This summer saw the launch of the Local Digital Declaration, a shared ambition for the future of local public services written by a collective of local authorities, sector bodies and government departments. It outlines a shared ambition for improved collaboration and creating the conditions needed for the next generation of local public services.</p> <p>As this event is an un-conference there is no detailed agenda but all participants will have the opportunity to raise items they would like to discuss in conjunctions to the next steps in the suppliers response to the Declaration.</p> <p><strong><a href="">Future Trends, Opportunities &amp; Challenges Facing Local Gov</a> on 17 October</strong></p> <p>This event is an opportunity for new entrants and those active in the market to develop a better understanding of the current local government landscape, latest tech trends and be more informed in the way councils operate. We are delighted to have Paul Davidson, CIO, Sedgemoor District Council to give the local government perspective.</p> <p><em>Join the discussion on #techUKSmarterState To see more blogs like this, please visit the&nbsp;<a href="">website&nbsp;here.</a></em></p> Making the NHS website better for everyone - NHS Digital Fri, 07 Sep 2018 14:28:40 +0100 CRM Sync Making the NHS website better for everyone - NHS Digital <p><!-- Generic meta tags -->Making the NHS website better for everyone - NHS Digital<!-- Facebook meta tags --><!-- Twitter meta tags --><!--[if IE]><link rel="shortcut icon" href="/webfiles/1536232086842/icons/favicon.ico"><![endif]--><!--[if gt IE 8]><!--><!--<![endif]--><!--[if IE 6]> <link rel="stylesheet" href="/webfiles/1536232086842/css/nhsuk-ie6.css" media="screen" type="text/css"/> <![endif]--><!--[if IE 7]> <link rel="stylesheet" href="/webfiles/1536232086842/css/nhsuk-ie7.css" media="screen" type="text/css"/> <![endif]--><!--[if IE 8]> <link rel="stylesheet" href="/webfiles/1536232086842/css/nhsuk-ie8.css" media="screen" type="text/css"/> <![endif]--><!-- Global site tag (gtag.js) - Google Analytics --><!--[if IE]> <script src=""></script> <![endif]--><!--StartFragment--></p> <p><img alt="NHS website home page on computer and phone" src=""></p> <p>&nbsp;</p> <p>&nbsp;</p> <p>I&rsquo;m a Product Manager at NHS Digital and my role is to look at how we can improve the design of the NHS website ( I work with a small team of skilled designers, developers and researchers. Together, we have recently made some important improvements to the site and this blog explains what they are and why we have made them.</p> <p>There are over 40 million visits to the NHS website ( per month. It has thousands of articles, videos and tools, all made to help people and there are links to lots of local and online services that make it easy for people to&nbsp;use the NHS.</p> <h3><strong>It is a good website but it could be better.</strong></h3> <p>But how do we know how to make things better? The simple answer is that we don&rsquo;t unless we test them with people!</p> <p>That is what we have been doing since we started this work. We have spoken to lots of people who use the website. We have asked them to have a look at the changes we have made and see how they feel about them. Sometimes we get it right and sometimes we don&rsquo;t. But that&rsquo;s ok, because it helps us to know what really works for people.</p> <p>So what have we done so far?</p> <h3><strong>We have made the NHS website work better on phones.</strong></h3> <p>Because most people use a phone to look at the NHS website, we have taken a 'mobile first&rsquo; approach.</p> <p>We have changed the size of the text and how images appear on phones to make them clearer and quicker to load.</p> <p>We&rsquo;ve tested our new designs with lots of people on phones to know what works better.</p> <h3><strong>We have made it easier to read.</strong></h3> <p><strong>&nbsp;<img alt="screenshots of the site on a phone before and after" src="">&nbsp;</strong></p> <p>The website has lots of pages and often these pages are very long. So we have made changes to the way words look on a page and the colours we use, to make it easier to read.</p> <p>We have also improved the way things look on our <a href="" onclick="logGoogleAnalyticsEvent('Link click','General','');">conditions and treatments</a> pages. This is so that people can quickly find the really important things.</p> <p>We have tested these with lots of people and everyone has been able to clearly read all the words. Some people have even said that they could read it without needing their reading glasses!</p> <h3><strong>We have made it easier for people to find what they need </strong></h3> <p><strong><img alt="Screenshot of conditions a to z before and after" src=""></strong></p> <p>People found it hard to use the Health A-Z. They got confused when they tried to use it.</p> <p>We have now made it simpler and clearer to use. People can find what they need much quicker.</p> <p>We have changed the top of the page to make it more accessible and help make it clear this is the NHS website.</p> <p>There is no longer the &lsquo;NHS Choices&rsquo; logo on the website. This is because people told us they didn&rsquo;t know what NHS Choices meant or simply didn&rsquo;t know about it. People call this website the NHS website. So we will too. You will continue to see the trusted NHS brand.</p> <h3><strong>There is a new homepage too</strong></h3> <p><strong><img alt=" home page before and after" src=""></strong></p> <p>There is also a new homepage for the website <a href="" onclick="logGoogleAnalyticsEvent('Link click','General','');"></a>&nbsp;which we are releasing gradually. From this page people will be able to find the health information they need. This will include links to local services.</p> <h3><strong>We have more to do but we are getting it right.</strong></h3> <p><strong><img alt="before and after of on a phone showing how much clearer it is now" src=""></strong></p> <p>One user we spoke to has a condition called dysgraphia. She finds it hard to write&nbsp; and finds remembering information difficult.</p> <p>She told us &ldquo;My brain does not take in text. I retain things better with colours and pictures. There is a logical order to how you have organised the information. That has really helped me. The dysgraphia affects how I process colours, different fonts and backgrounds. What stands out to a lot of people does not to me.</p> <p>The background is very clear. It is nice and plain and does not feel too bright. The way the font is on the page is nice and easy to see. I have not seen anything and thought - I can&rsquo;t make that out.&rdquo;</p> <h3><strong>The NHS is for everyone. So&nbsp;the NHS website should be for everyone too. </strong></h3> <p>We want the NHS website to be accessible for everyone. What this means is that people with a disability can use the website as easily as someone that does not have a disability.</p> <p>We want the site to be accessible to everyone. And to achieve that we have been fortunate to work with some amazing people and teams, such as the NHS Digital Ability Network Group, the NHS England Learning Disability and Autism Advisory Group, the NHS England Voluntary, Community and Social Enterprise Health and Wellbeing Alliance and BID Leeds Hearing &amp; Sight Loss service.</p> <p>With their help, we have been testing our changes with people who are dyslexic, people who are blind or partially sighted, people who are deaf or hard of hearing and people with a learning disability, autism or both.</p> <p>We have much to learn and will continue to make it better.</p> <h3><strong>And if we can get this right then the NHS website will work better for everyone.</strong></h3> <p>This feels like a good ambition to have, especially as we celebrate the 70th birthday of the NHS.</p> <p>To see the changes we have made, please go to the new <a href="" onclick="logGoogleAnalyticsEvent('Link click','General','');">homepage</a> or <a href="" onclick="logGoogleAnalyticsEvent('Link click','General','');">Health A-Z</a>.</p> <p>We will be writing more about the changes to the website soon so please look out for these.</p> <p><!--EndFragment--><br><!-- Facebook meta tags --><!-- Twitter meta tags --><!--[if IE]><link rel="shortcut icon" href="/webfiles/1536232086842/icons/favicon.ico"><![endif]--><!--[if gt IE 8]><!--><!--<![endif]--><!--[if IE 6]> <link rel="stylesheet" href="/webfiles/1536232086842/css/nhsuk-ie6.css" media="screen" type="text/css"/> <![endif]--><!--[if IE 7]> <link rel="stylesheet" href="/webfiles/1536232086842/css/nhsuk-ie7.css" media="screen" type="text/css"/> <![endif]--><!--[if IE 8]> <link rel="stylesheet" href="/webfiles/1536232086842/css/nhsuk-ie8.css" media="screen" type="text/css"/> <![endif]--><!-- Global site tag (gtag.js) - Google Analytics --><!--[if IE]> <script src=""></script> <![endif]--><!--StartFragment--></p> Integrating London’s child health records: safer and better care Fri, 07 Sep 2018 14:14:09 +0100 CRM Sync The System C & Graphnet Care Alliance has worked in partnership with London's commissioned services to replace 18 separate child record systems across 32 boroughs with a single pan-London electronic patient record solution, in record time. <p>The System C &amp; Graphnet Care Alliance has worked in partnership with London's commissioned services to replace 18 separate child record systems across 32 boroughs&nbsp;with a single pan-London electronic patient record solution, in record time.</p> <p>As a result of the new London Child Information Service (CHIS), administration time has&nbsp;halved in one area and comprehensive data is available across a whole region in hours, not&nbsp;weeks. Within a few hours of being requested by the Grenfell Tower action team, the CHIS&nbsp;produced a full list of every child who had been resident in the previous six months.<br> &nbsp;</p> <h2>The rationale</h2> <p>Commissioned by NHS England (London region) in line&nbsp;with the new Child Health Digital Strategy (published&nbsp;in August 2016), the integrated London-wide solution&nbsp;aims to:</p> <ul><li>Ensure that health professionals know where every&nbsp;child in London is and how healthy they are, so they&nbsp;can monitor and manage their care needs and act&nbsp;preventatively. No more children falling through&nbsp;&lsquo;gaps&rsquo; in provision</li> <li>Understand the health of the capital at a&nbsp;population level</li> <li>Improve service efficiency</li> </ul><p><strong>&nbsp;</strong></p> <h2>The solution</h2> <p>It took the System C &amp; Graphnet Care Alliance just four&nbsp;months to deliver a comprehensive electronic record&nbsp;of every child&rsquo;s public health records in the capital.<br><br> The system is powered by CarePlus, System C&rsquo;s child health management solution. Graphnet&rsquo;s CareCentric shared record platform sits on top of CarePlus, broadening record access beyond the central child health teams to additional authorised professionals at their point of work, such as health visitors. The CareCentric platform also manages interfacing with third party systems such as London&rsquo;s eRedbook, giving parents an electronic record to help them manage their child&rsquo;s early years.</p> <p>&nbsp;</p> <h2>The scope</h2> <p>The work involved migrating 52.5m data points and integration with 27 maternity departments, three bloodspot screening laboratories, newborn hearing screening services as well as electronic receipt of birth notification via the Spine. The system provides an electronic upload of immunisations, NIPE, bloodspot, hearing screening data, antenatal referrals as well as outbound data feeds to 0-19 services clinical systems. It integrates with London&rsquo;s eRedbook.</p> <p>&nbsp;</p> <h2>The benefits (six months after go-live)</h2> <p>1. Administration savings and efficiencies</p> <ul><li>Savings of up to 50% on administration. Data entry staff are free to be more analytical.</li> <li>Reduction in postal costs. Letters (average cost of &pound;1.87) have been replaced by texts (average cost of 0.8p). It is worth noting that 20% of letters do not even get delivered to Londoners&rsquo; letterboxes because local postal delivery service don&rsquo;t go to every floor in tower blocks or tenements.</li> </ul><p>2. Data is available across a whole region in hours, not weeks &ndash; particularly important at times of emergency such as the Grenfell Tower fire.</p> <p>3. A full suite of data-sharing agreements has been accredited and signed off. The team at NHS England (London) is making these available as a resource to all regions.</p> <p>4. Statutory and local reporting is automated at the CCG, STP and local authority level.</p> <p>5. More robust, evidenced data. For example:</p> <ul><li>100 independent midwives, responsible for 3,800 births a year, have been newly identified and are contributing data for the first time.</li> <li>Numbers of babies born with HepB has been found to be one quarter the figure previously thought (800 babies born a year).</li> <li>Over 150,000 duplicate records were merged.</li> </ul><h2>Child Health Digital Strategy in London &ndash; benefits so far</h2> <p><img alt="CPinfogr" src=""></p> <p>"Knowing where a child lives, tracking their newborn blood spot results, hearing and vision testing and immunisations can make a huge difference in terms of life chances, allowing appropriate interventions to support that child&rsquo;s development and education.<br> Automating processes is vital when a third of London&rsquo;s children have moved within six months of birth and are not living in the address that they are registered in with their GPs." <strong>-</strong>&nbsp;<strong>Kenny Gibson, head of public health commissioning NHS England (London)</strong></p> <p>"CarePlus has minimised the manual data entry due to the direct interoperability with the key child health record and information systems (e.g. maternity, GP practices, bloodspot screening labs). The health records are added and updated&nbsp;automatically in CarePlus in a timely manner. Having one child health system across London has significantly improved tracking children&rsquo;s movements and health records."&nbsp;<strong>-&nbsp;</strong><strong>Marjan Daneshpour, head of information and South West London<br> Child Health Information Service lead, Your Healthcare CIC</strong></p> <p><!--EndFragment--></p> The case of Lucy McHugh and Facebook Fri, 07 Sep 2018 11:10:34 +0100 CRM Sync A look at the laws that govern how and when companies can hand over data to law enforcement agencies <p>Facebook has recently come under fire in relation to the tragic murder of Lucy McHugh. On Friday, Stephen-Alan Nicholson was charged with a number of offences, amongst them an offence under section 49 of the Regulation of Investigatory Powers Act. For those unfamiliar with the detail, this clause makes it a criminal offence to refuse disclosing a password or other key when compelled by the relevant authorities. In this case Nicholson refused, twice-over, to provide law enforcement with the password to his social media account. The alleged perpetrator&rsquo;s argument was this would incriminate him in illegal drugs activity. Unfortunately for him, self-incrimination is not a defence accepted by this clause and so he was sentenced to 14 months for the offence.</p> <p>The consequence of his failure to disclose has meant that Hampshire Police have been forced to go through the Mutual Legal Assistance Treaty (MLAT) process to obtain the evidence (Facebook messages) held in the US that they believe is key to their investigation.</p> <p>Facebook&rsquo;s policy is crystal clear &ndash; where there is imminent harm to a child, or risk of death or serious physical injury to any person they will give access to law enforcement to aid the investigation. This policy has undoubtedly saved lives and rescued vulnerable individuals through timely interventions. However, for disclosure of account records in all other cases they must act in accordance with the law &ndash; which in this case stipulates the need for an MLAT request.</p> <p>In the aftermath of this trial there has been a clamour for Facebook to break the law and simply hand over the alleged perpetrator&rsquo;s data. Facebook, like other companies, has been clear they cannot break the law regardless of how distressing the case, so law enforcement agencies and Facebook alike must rely on the MLAT process. A process that has been widely criticised, it can take up to nine months for information to be returned and the process is hugely bureaucratic, this is something that governments in the US, UK and in Europe have all recognised and are looking to change.</p> <p>In 2015 Nigel Sheinwald, the former British ambassador to Washington, was commissioned to look at this very issue and whilst the full review was never published<a href="">, the summary document</a> made clear Sheinwald&rsquo;s recommendation that a new international framework was needed &ldquo;to allow certain democratic countries - with similar values and high standards of oversight, transparency and privacy protection - to gain access to content in serious crime and counter-terrorism cases through direct requests to the companies&rdquo; . Since then a great deal of work has been done, and whilst we&rsquo;ve not yet reached the point of an International Treaty, moves have been made to speed up processes. The US Cloud Act for example has simplified the process of accessing data and the UK and EU are now following suit. In the UK, Parliament is currently discussing the Crime (Overseas Production) Bill, if passed this would mean law enforcement agencies in the UK would no longer need to navigate long foreign legal processes, instead being able to go straight to the holders of the data. To aid Parliament&rsquo;s discussions, the full report prepared by Sheinwald should be published, there is absolutely no reason for this not to happen.</p> <p>This drive to speed up processes should be applauded. Of course, it is horrific that justice is being delayed in the case of Lucy McHugh, but these seemingly easy decisions often require the unravelling of decades worth of bureaucracy and legislation &ndash; something governments have been notoriously slow to do. We should welcome the fact that in future no parent will be forced to wait so long for justice&rsquo;s cogs to turn and we should also welcome the fact that businesses follow the law.</p>Contact: <a href=""></a> Health Sec gives landmark speech on bringing world's best tech to NHS Fri, 07 Sep 2018 10:39:33 +0100 CRM Sync Interoperability Push at heart of Matt Hancock’s NHS Expo Speech <p>Health and Social Care Secretary Matt Hancock made a landmark speech on Thursday, clearly marking NHS IT as his main priority in the job. He made his frustrations with NHS IT clear in a keynote speech at the NHS Expo Conference in Manchester. Speaking to a packed hall at the Central Manchester conference, Mr Hancock, who has made technology one of his &lsquo;early priorities&rsquo; said:</p> <p><strong>&ldquo;Having thousands of databases that don&rsquo;t talk to each other costs lives. A world in which a hospital can&rsquo;t pull up a patient&rsquo;s GP record is downright dangerous.&rdquo;</strong></p> <p>techUK has been a long-time advocate of NHS interoperability, fostering cooperation between suppliers through our <a href="">interoperability charter</a> and our joint work with <a href="">INTEROPen. </a></p> <p>techUK&rsquo;s Ben Moody who chaired an event on the value of health data at the conference, welcomed Mr Hancock&rsquo;s comments:</p> <p><strong>&ldquo;It&rsquo;s great to see such a change in gear. Mr Hancock clearly shares our vision that technology can drive a paradigm shift in how we deliver healthcare. It&rsquo;s great to have a Health Secretary who understands the environment in which NHS suppliers are operating. We need to create a level playing field where suppliers are competing on innovation and price to deliver the best value for the NHS.&rdquo;</strong></p> <p>However, he also cautioned against repeating some of the mistakes of the past:</p> <p><strong>&ldquo;What suppliers value above all else is certainty. We need clear and consistent messages from the system about what the NHS wants to build and what it wants to buy. This is vital for the sector as it looks to invest the money and talent in this sector into creating world class technology that will ultimately save lives.&rdquo;</strong></p> <p>Mr Hancock also announced the creation of an advisory panel to be chaired by Ben Goldacre and reconfirmed a &pound;200m fund to help hospitals become Global Digital Exemplars.</p>Contact: <a href=""></a> Eco-design rules for servers risk increasing energy use in data centre Fri, 07 Sep 2018 08:30:20 +0100 CRM Sync Commission plans to take 75 per cent of servers off the market despite industry warning that some of these are the most efficient to run <p>Operators and manufacturers have warned today that proposed eco-design requirements from the European Commission for servers, designed to cut energy and carbon, may increase them.</p> <p>The proposals have emerged under the Eco-Design Directive. The full draft regulation is available here: <a href=""></a></p> <p>Industry had proposed using an &ldquo;active efficiency metric&rdquo; as the means to measure server efficiency in different operating conditions. The Commission, however, has opted for an &ldquo;idle limit&rdquo; metric which measures only the energy consumed during occasional server waiting periods and not the efficiency of servers when they are both idle and operational.</p> <p>Susanne Baker, head of programme, environment and compliance, at techUK said: <em>&ldquo;Servers have become better performing and are more efficient when operational, the trade-off is a slight increase in idle energy. Overall though it results in energy reductions. Measuring server efficiency by only using idle power metrics will see the most efficient and best performing servers banned from the EU market.&rdquo;</em></p> <p>Emma Fryer, associate director for data centres at techUK, said: <em>&ldquo;Data centre operators are very concerned because imposing limits on idle power consumption will not decrease total server energy consumption. The best way to reduce unproductive energy use is to increase utilisation through consolidation and virtualisation. Imposing idle limits without considering performance is likely to preclude the sale and deployment of many high performance energy efficient servers, driving the market in the wrong direction, away from larger machines that can consolidate work towards a proliferation of smaller devices with a much larger combined energy and resource footprint.&rdquo;</em></p> <p>Data centres are energy intensive and operators are already strongly incentivised to improve efficiency. Operators are worried that these proposals will reverse the productive trend towards larger, more efficient machines, limit choice, create market distortion and render the EU sector less efficient because operators and their customers will be prevented from accessing the best devices.&nbsp;</p> <p>For colocation providers, the proposals create a potential situation where customers who would usually reduce their infrastructure requirements at each refresh stage by consolidating activity onto fewer, more powerful machines, will instead have to deploy more devices and increase the burden they impose on infrastructure. Under this perverse situation, EU operators are rendered uncompetitive because their customers are forced down a less efficient, more expensive route. Data is the most mobile commodity on earth and those customers may simply choose a location outside the EU.&rdquo;</p> <p>See also Communication from the UK Council of Data Centre Operators:&nbsp; <a href=""></a></p> <div><strong>Background information&nbsp;</strong></div> <div>&nbsp;</div> <div> <ul><li>Servers come in many shapes and sizes and the current trend within the data centre environment is towards fewer, larger and more powerful devices with higher processing capacity. These deliver economies of scale because one large machine has the processing capability of multiple smaller machines but a lower energy footprint. This trend has been driven by the increasing demand to compute data and by the consolidation of multiple workloads onto single servers (e.g. through virtualisation).&nbsp;&nbsp;</li> <li>There is market demand for a spectrum of devices, from very large, often bespoke machines at one end (known as High Performance Computing, used for research and batch processing and outside the scope of the proposals) to &ldquo;single socket&rdquo; servers with one processor.&nbsp; In between are more powerful two and four socket servers with more processing power. There are also variations in processing power within these ranges.</li> <li>This trend to higher performance machines is not just driven by computing demand but by cost and environmental considerations: these larger machines are much more energy efficient.&nbsp; They are, as a result, cheaper to run and have, relatively, lower embedded energy, materials requirement and disposal implications, because one machine does the work of many.&nbsp;&nbsp;</li> </ul></div>Contact: <a href=""></a>Contact: <a href=""></a> Understanding G-Cloud 10: Opportunities for SMEs Fri, 07 Sep 2018 07:53:37 +0100 CRM Sync Guest Blog: Andrew Mellish, Six Degrees, explains how the decision to push G-Cloud 10 live in June provides opportunities for new cloud suppliers to pitch for UK Government work as part of #techUKSmarterState <p>The Crown Commercial Service&rsquo;s decision to <a href="">push G-Cloud 10 live in June</a> has provided opportunities for new cloud suppliers to pitch for UK Government work.</p> <p>According to UK Government figures, sales through the G-Cloud framework totalled over &pound;2.8 billion at the end of 2017. SME vendors made up a sizeable share of this, accounting for 47 per cent of total sales by value and 73 per cent by volume.</p> <p>These figures support the argument that the G-Cloud framework has facilitated an increase in cloud adoption, and broadened the pool of SME suppliers into the public sector. It is why the Crown Commercial Service&rsquo;s (CCS) decision to push G-Cloud 10 live in June was thoroughly welcomed, providing the opportunity for new cloud suppliers to pitch for government work, and existing suppliers already on the framework to update their service offerings.</p> <p>G-Cloud 10: Opportunities for SMEs Since its launched in 2012 the G-Cloud framework, with its sleek procurement processes, has created opportunities for SMEs to provide innovative, cloud-based IT solutions for the public sector. It reduces time, cost, and risks for suppliers and customers, resulting in an attractive solution being procured within a much shorter timeframe.</p> <p>Essentially, the G-Cloud framework has been the gateway for many SMEs to work in the public sector and secure business. But while G-cloud has created many opportunities, increasing transparency and levelling the playing field to a large degree, it hasn&rsquo;t always been smooth sailing.</p> <p>The Importance of the CCS&rsquo;s About-Turn The framework agreement for G-Cloud 9 was initially supposed to expire in May 2018. However, the UK Government decided in <a href="">November 2017 to extend it by another 12 months</a>. This was intended to give the CCS and the Government Digital Service (GDS) time to &lsquo;deliver a revolutionary transformation to the platform to meet more user needs &ndash; both central government and wider public sector&rsquo;.</p> <p>The decision was met with criticism from SMEs, who as suppliers were unable to alter prices or update their service offerings due to the constraint of having to wait until the next iteration was available to make updates. Given the level of innovation driven by SMEs, locking down the framework for two years and blocking technological advances would surely slow change and progress.</p> <p>The good news is that the CCS reversed its decision, and a new iteration &ndash; G-Cloud 10 &ndash; was delivered in June. Oliver Dowden, Minister for Implementation, <a href="">acknowledged that &lsquo;small businesses are the backbone of our economy, so it&rsquo;s crucial we listen to them when shaping policy&rsquo;</a>.</p> <p>Challenges May Not Change in the Near Future</p> <p>Many public sector suppliers have welcomed G-Cloud 10. However, some argue that the high proportion of suppliers still not engaging with the framework suggests that a radical overhaul of G-</p> <p>Cloud is required. This would make it work better for all, and a year&rsquo;s delay is a price worth paying for getting it right.</p> <p>There is some merit in this argument, as many suppliers agree that with G-Cloud there&rsquo;s no visibility of tenders and opportunities &ndash; knowing if you&rsquo;re in the running for an opportunity is a key area for improvement. Another issue already mentioned is the fact that the framework is inflexible when it comes to suppliers needing to adjust pricing.</p> <p>Leaving the framework &lsquo;as is&rsquo;, however, would likely have had a detrimental effect on new suppliers to the public sector market, to those developing new services, and to any that need to make pricing changes. Delaying changes by 12 months means that the buyer (and, by extension, the tax payer) is being denied innovation and the positive impact of increased competition.</p> <p>At Six Degrees, we believe that the benefits of moving to G-Cloud 10 this summer far outweigh the disadvantages, and we&rsquo;re hopeful that the challenges will be ironed out as iterations progress.</p> <p><em>Join the discussion on #techUKSmarterState To see more blogs like this, please visit the&nbsp;<a href="">website&nbsp;here</a></em><a href="">.</a></p> How secure cloud collaboration is enabling SKYNET 6 team Fri, 07 Sep 2018 07:53:37 +0100 CRM Sync Guest blog: Luca Leone, Defence Business Development manager at Kahootz, discusses how secure cloud collaboration is enabling SKYNET 6 team as part of #techUKSmarterState <p>One of the greatest challenges facing today&rsquo;s Defence industry is keeping up with the rapid pace of change. With the increasing cost of platform acquisition and squeezed defence spending, the MOD can often no longer afford to be at the forefront of research and development in many areas, with their budgets dwarfed by those in the technology industries.</p> <p>The pace of technological change has also dramatically increased, leaving project teams struggling to keep up with the demands for cutting edge technologies from front line commands, whilst adhering to traditional requirements definition and acquisition processes.</p> <p>In 2015 is was identified that to ensure the British Armed Forces still have access to the best capabilities the MOD must improve its access to innovative ideas developed by SMEs, and must find ways of streamlining its acquisition; essentially a rebalancing of the Industry/MOD relationship in a secure environment.</p> <p>Joint Force Command&rsquo;s Information Systems and Services (ISS) identified Kahootz as their chosen secure collaboration provider, adopting a system that had been proven and certified for use in other security conscious government departments. The system became known as Defence Share, and following certification by Defence Assurance and Information Security (DAIS) the service was accredited for use up to OFFICIAL SENSITIVE (OS). This certification was a key enabler for use within Defence Equipment &amp; Support (DE&amp;S), removing the need for the encrypted disks and couriers that had previously been used for the transfer of sensitive information. Defence Share remains the only system of its type to achieve this certification in this context.</p> <p>Following the roll out across the defence community, now with users across DE&amp;S, ISS, DIO and the Front Line Commands, the system is now giving SMEs direct access to delivery teams, allowing better informed purchasing decisions to be made and reducing the risk of cost escalation and delays.</p> <p>One well known example of this is the SKYNET 6 information sharing environment, used by the ISS Delivery Team to conduct premarket engagement with a broad range of companies and recently described by one industry user at the ISS Engagement day held by techUK as &ldquo;the gold standard in industry engagement&rdquo;.</p> <p>A second order benefit for the MOD that hadn&rsquo;t been anticipated was the creation of &lsquo;Corporate Knowledge&rdquo;. At a time when an increasing amount of staff are no longer permanent and with a move towards complimenting teams with secondees, agency staff and contractors, the risks of knowledge leakage become more apparent. Defence Share allows all users to see the context and reasons behind decisions made by their predecessors and delivers the full trail that will enable new team members to enter the process with the background understanding required.</p> <p>Outside of the MOD, the same system has been adopted by Team Defence Information and has been shown as an example of how new ways of working can enable a more flexible workforce, offering the ability to work on mobile devices or with your own device, removing the anchor to a secure desktop or laptop. It has also moved conversations away from email exchanges into contextual discussions and forums, allowing better stakeholder engagement and ultimately allowing programmes to deliver faster.</p> <p>The success of Defence Share within the MOD and Team Defence environment has not gone un-noticed by the wider Defence community, with more and more defence prime contractors adopting the service to improve their engagement with their supply chain and industrial and academic partners. Kahootz now boasts thousands users across the defence network and was also recently selected by Babcock as one of their Innovation Partners at the Underwater Defence Technology Exhibition; along with winning the GDS 2017 Award for Best Cloud Based Collaboration Tool.</p> <p><em>Join the discussion on #techUKSmarterState To see more blogs like this, please visit the&nbsp;<a href="">website&nbsp;here</a></em><a href="">.</a></p> Diverse open collaboration drives innovation success Fri, 07 Sep 2018 07:30:00 +0100 CRM Sync Guest blog: Phil Brunkard – CIO, Regional Government & Health at BT writes about open collaboration driving innovation success for #techUKSmarterState <p>In July I had one of the best weeks of my career when I participated in Northumbrian Water Group&rsquo;s fantastic and second very successful <a href="">Innovation Festival.</a></p> <p>The Northumbrian Water Group (NWG) leadership took the bold step to invest in taking their staff off-site for a whole week to collaborate with a diverse and eclectic mix of organisations and individuals to tackle some of the biggest issues the water industry faces. A huge investment - but it works and it was totally worth it.</p> <p>The event included different experts from some of the largest UK businesses, local and national SMEs and start-up organisations from many different sectors. Not only that, but there were innovation experts, scientists, students, engineers, designers, universities researchers and academics, local schools, artists and members of the public, comedians and me. Everyone came together to collaborate through a series of innovation sprints to come up with ideas and explore innovative ways to help change the world of water. It was ambitious, great fun and uniquely successful in finding some <a href="">very creative and innovative solutions to tough problems.</a> The sprint I was involved in resulted in obtaining <a href="">&ldquo;power from pooches&rdquo;</a>. The challenge was to demonstrate how Northumbrian Water and other organisations can go beyond carbon neutral. We ended the week by providing a new source of power from waste that currently goes underground. Over 92,000 tonnes of dog poo (yes I&rsquo;m serious!) is currently sent to landfill or causes contamination in the organic recycling process. By using the existing sewer network, the ideas is this will feed into the anaerobic digestion process and power 14,000 homes. The idea will now be taken forward as a series of trials in collaboration with number of partner organisations and make the idea come to life.</p> <p>So isn&rsquo;t this a great example of how SMEs and partners could work together with the public sector to find innovative solutions to solve some of the biggest problems the public sector faces today?</p> <p>Some may argue that overstretched and under-resourced public sector organisations cannot afford the &lsquo;luxury&rsquo; of taking key workers off-site for a number of days without disruption to service. But as one of my <a href="">customers testified</a>, you can achieve more from this type of activity in days than you would achieve in months tackling the challenges in normal &lsquo;in-office&rsquo; projects.</p> <p>I also find that bringing the expertise from within your <a href="">organisation together with a diverse range of external experts</a> really makes the difference for achieving positive and tangible solution outcomes.</p> <p>The benefits of the whole collaborative approach is backed up by a recent Nesta blog that outlines the <a href="">five key reasons why collaboration drives public sector innovation</a> &ndash; which boils down to having a wide diversity of people, thoughts, ideas, experts, novices all collaborating together.</p> <p>It does not have to be as large-scale as NWG&rsquo;s innovation festival. We&rsquo;ve run successful &lsquo;hot-house&rsquo; events with the same principles in 2-3 days resulting in some <a href="">great innovative ideas whilst also embedding an innovation culture</a> into the organisation. Success was still down to the diversity of people, organisations and ideas.</p> <p>Public Sector organisations can achieve much more by collaborating and <a href="">experimenting with partners and SMEs</a> to find those innovative breakthroughs to the big challenges. The relationships don&rsquo;t have to be constrained by formal procurement models. A more open, collaborative and diverse approach will drive innovation success across the public sector and deliver better outcomes sooner to meet the ever rising demands on public services. It just takes a little dogged thinking to make it happen.</p> <p><em>Join the discussion on #techUKSmarterState To see more blogs like this, please visit the&nbsp;<a href="">website&nbsp;here</a></em><a href="">.</a></p> Trust is paramount to the operation of smart cities Thu, 06 Sep 2018 08:00:00 +0100 CRM Sync Guest Blog: Mike Pannell, BT, introduces the need to gain public trust for smart city applications and the issues of protecting the personal information for #techUKSmarterState <p>Smart cities offer the exciting prospect of creating an environment that is easy to live in, quick to navigate and adaptive to changing circumstances. Information on citizens&rsquo; behaviour and the environment in which they live in is central to the operation of this plan. Including personal identity in the data will personalise the user experience. Therefore, data security in smart city applications is paramount, as it underpins the integrity and trust in their operation.</p> <p>Examples of smart applications that require this data include dynamic car sharing programs, waste management initiatives and micro-grids for power generation. All of these have the potential to dramatically improve the lives of citizens and their city ecosystem.</p> <p>The data required to operate these applications needs a large range of sensors. These would track the movement of people and cars, and monitor energy consumption and generation for each building. Brought together these give information on how the city is performing, but the amount of data generated will be huge as people and objects are tracked across the networks.</p> <p>Small scale trials of technology in this field has largely operated with only the implied trust of the public. Networks of sensors that use Bluetooth tracking of vehicles to monitor traffic flow have been available for years. These have run without personal information with measures being taken to anonymise the data and thus far the implied trust model has worked.</p> <p>Smart city applications have a much larger scale of data acquisition and there is a potential perception of invasion of personal privacy. To progress this agenda, I believe a wider public debate is required to achieve explicit consent of the people.</p> <p>The public trust in government bodies handling personal data is already low. A recent <a href="">YouGov ODI</a> survey &ldquo;Attitudes towards data sharing&rdquo; recorded the percentage of citizens who trust the government to hold private data being between 37% and 44% and private organisations scored much lower. Asked whether &lsquo;data is useful when governments use it to understand and better serve society with improved public services&rsquo;, only 51% of respondents agreed. Personal location data and journey information was particularly sensitive with only 33% agreeing to its use. Clearly work is required to gain public acceptance of smart city applications and trust can only be gained if robust measures and controls can be demonstrated.</p> <p>Public confidence would evaporate if there was any perception that this valuable data was misused for malicious intent. For example, fictitious vehicle movements sent to roadside sensors could induce gridlock as traffic controls adapt to false information, or if smart city data was accessed to reveal the location of a person, this would be a severe invasion of personal privacy.</p> <p>The complexity of protecting this data shouldn&rsquo;t be underestimated. It will move quickly across different applications and cloud providers; artificial intelligence solutions will be required to make sense of the vast amount of data. The traditional approach to modelling risk by devices and networks will not adapt well to this data centric world. The three pillars of information security, Confidentiality, Data Integrity and System Availability are insufficient as Non-Repudiation and Authentication of data are equally important. Smart city applications depend on sharing and moving data for different purposes, so they need to be considered together. As such, data usage is central to any risk, architecture or management planning and understanding how your data behaves provides a better position for response to changes in regulation.</p> <p>You must ensure correct design and security controls are used to protect against induced malfunction and uphold privacy of the people. Demonstration of these measures is fundamental to establish public trust.</p> <p><em>Join the discussion on #techUKSmarterState To see more blogs like this, please visit the&nbsp;<a href="">website&nbsp;here</a></em><a href="">.</a></p> Data, security & trust in policing Thu, 06 Sep 2018 07:45:00 +0100 CRM Sync Guest blog: Henry Rex, Programme Manager, Justice & Emergency Services, techUK, blogs as part of our #techUKSmarterState campaign <p>Our &lsquo;Building the Smarter State&rsquo; Week is all about re-imagining public service delivery. And since the state&rsquo;s first duty is keeping the public safe and secure, policing must be central to any such discussion.</p> <p>In a period of rising demand and budgetary constraints, the police service is increasingly turning to digital technology to drive operational improvements and increase efficiency. And one of the most fertile areas for delivering a step change in public safety is better use of data and analytics. If police forces and other local agencies can harness their data in the right way they will be able to identify interventions and prevent harm.</p> <p>There have of course been significant efforts to improve use of data across policing over a fairly long period of time. As far back as 1974 the Police National Computer (PNC) gave all UK forces access to a series of databases of relevant local and national information. Then 1985 the HOLMES systems (Home Office Large Major Enquiry System) was introduced, a national system to improve information management for investigating major incidents. The 2002 Soham Murders led to the Bichard Report recommending in 2004 that a national police intelligence system be set up. And so, in 2010 the Police National Database (PND) went live. And now the National Law Enforcement Data Programme (NLEDP) is going to replace PND and PNC.</p> <p>Alongside national initiatives, there are also several examples of good practice among individual police forces. <a href="" rel="noreferrer" target="_blank">Durham&rsquo;s Red Sigma</a> system is designed to improve the speed and ease for officers recording and accessing data, as well mapping POLE (People, Object, Location, Event) information to aid investigations. Essex Police, together with Essex County Council, are developing&nbsp;<a href="" rel="noreferrer" target="_blank">an analytics capability to identify those at risk</a>&nbsp;of exploitation and modern slavery. Data Driven Insights project in West Midlands Police looks at the &lsquo;footsteps of criminality&rsquo;, spotting crime patterns to identify interventions and prevent harm. Meanwhile Avon and Somerset Constabulary are using <a href="" rel="noreferrer" target="_blank">data analytics platform to mitigate the impact of budgetary constraints</a>. They analyse officer availability, resourcing, workload, performance and demand to optimize deployment of resources.</p> <p>These efforts are just the first early steps towards harnessing the power of data analytics to prevent harm. To move further along this path local agencies will have to collaborate more effectively, and the police service on the whole will need to get better at procuring innovative products. But above all the key to progressing along this journey is constant efforts to establish and maintain trust in policing&rsquo;s use of data.</p> <p>In this regard, the recently enacted GDPR and Law Enforcement Directive present a terrific opportunity for police and local public services. There is a real opportunity here for these regulations to be seen not simply as a compliance issue, but as a chance to share and manage data more effectively across local public services. And the key to this is trust. Maintaining public trust is vitally important. Trust in data may well be the next frontier in the issue of public trust in policing. So if police forces can get on top of new data protection regulations, they will be able to preserve and increase public trust, and deliver major improvements in harm prevention.</p> <p><em>Join the discussion on #techUKSmarterState To see more blogs like this, please visit the&nbsp;<a href="">website&nbsp;here</a></em><a href="">.</a></p> Don’t race into the cloud: Why transformation should start on premises Thu, 06 Sep 2018 07:40:00 +0100 CRM Sync Andrew Gough, Client Services Development Director at Agilisys, questions the usual cloud advice to ‘migrate now, transform later’, arguing it makes better sense to optimise IT in situ first as part of #techUKSmarterState <p>Andrew Gough, Client Services Development Director at Agilisys, questions the usual cloud advice to &lsquo;migrate now, transform later&rsquo;, arguing it makes better sense to optimise IT in situ first. When it comes to cloud migration, it&rsquo;s no surprise public sector organisations are in a hurry. Facing tight financial constraints and rising public expectations, the cloud offers the chance to modernise services and drastically reduce technology spending.</p> <p>That&rsquo;s why, when vendors recommend an immediate &lsquo;lift and shift&rsquo; to the cloud, organisations might be tempted to agree. After all, the faster you replicate your existing IT environment in the cloud, the faster you can switch off on premises equipment and start saving&mdash;right?</p> <p>A &lsquo;lift and shift&rsquo; certainly sounds simple enough. In theory, building like-for-like should make it easy to understand how your target environment ought to look, as well as simplifying on-going management&mdash;after all, you&rsquo;ve been managing it for years already.</p> <p>However, in practice, replicating your existing IT environment in the cloud can not only present plenty of hurdles, it&rsquo;s also likely to be a false economy. The problem is many organisations don&rsquo;t have a clean, well-documented IT environment. In fact, it&rsquo;s not unusual to find on that premises systems have grown organically over many years, resulting in a complex and tangled technology stack.</p> <p>In our experience, the challenge isn&rsquo;t just hundreds of applications, servers and storage volumes&mdash;it&rsquo;s years of underinvestment, employees leaving with critical knowledge, or old systems that were never consolidated or switched off. These &lsquo;lots of little things&rsquo; make migrating into the cloud on a like-for-like basis an uphill struggle. Even if you can replicate your existing environment, poor documentation can mean you don&rsquo;t know how services talk to each other and their dependency on the infrastructure configuration.</p> <p>Our point is this: given that some remedial work is always required, why not do it in situ first? That way, you can start spring-cleaning your IT environment incrementally, with the ability to make changes easily. Simply put, transforming your IT in situ is a failsafe approach.</p> <p>With a lean, spring-cleaned and well-documented IT environment that consumes fewer resources, you&rsquo;ll be perfectly positioned to start cloud migration. Ensuring your existing IT is fit for purpose, correctly sized and still required makes the migration more robust, faster, simpler to manage and cheaper to undertake.</p> <p>To give just one example of how dramatic the difference can be, consider one London borough we worked with recently. With our support, the borough reduced its server estate from 915 to just 236&mdash;a drop of almost 75%. Needless to say, this made the subsequent cloud migration vastly less complex. In our experience, rationalising and optimising existing IT in situ can halve the cost of cloud migration.</p> <p>A smaller IT estate also substantially reduces the cost of operating in the cloud, compared to supporting a much larger, unoptimised tangle of systems. Inevitably, some of the saving is spent on the remedial preparation work itself. However, this process also acts as a kind of &lsquo;cloud insurance&rsquo;&mdash;protecting organisations against the costly and convoluted problems that can result from a cloud migration that&rsquo;s too rapid.</p> <p>It&rsquo;s also worth considering that many organisations will have higher business priorities than optimising and rationalising cloud-based IT after a migration. Ultimately, those distractions can mean that savings planned beforehand may never actually be realised afterwards.</p> <p>So, the next time you&rsquo;re invited to &lsquo;migrate now, transform later&rsquo;, remember that cloud transformation may be a race, but preparation is rarely wasted.</p> <p><em>Join the discussion on #techUKSmarterState To see more blogs like this, please visit the&nbsp;<a href="">website&nbsp;here</a></em><a href="">.</a></p> How long until public sector IoT networks fail? Thu, 06 Sep 2018 07:30:00 +0100 CRM Sync Guest blog: Josh Hewer, Lead Analyst – IoT, GlobalData for #techUKSmarterState <p>Hull City Council has joined many of its peers and is launching a Low Power Wide Area Network (LPWAN). They&rsquo;re becoming very much in vogue for UK councils with smart city ambitions. These Internet of Things (IoT) networks are for their own projects and, hopefully, to sell access to others. The problem is when everyone&rsquo;s selling whose going to buy? This is far from a UK only phenomena: The City of Lake Macquarie in Australia is working with a local partner to build a commercial network to support smart parking, lighting, and other smart city applications along with the needs of local businesses.</p> <p>This LPWAN technology is ideal for a wide range of IoT use cases, particularly within the smart city space which typically requires massive number of smart things sending small packets of data. Connectivity need support very low power usage allowing owners to leave low cost devices in the wild with very little maintenance requirements.</p> <p>But, the true goal is sell access these networks both as a potential revenue stream and to foster local businesses with IoT ambitions. York&rsquo;s own network is explicitly for this albeit admirable purpose. But, the UK public sector doesn&rsquo;t always have the best reputation when it becomes to operating commercially.</p> <p>This is far from a lack of business nous, rather as with shared services centres, good ideas are replicated and we ended up with a market wherein so many public agencies where offering corporate services that no one was left to buy them.</p> <p>LPWAN networks used to improve public services, for example using IoT data to inform council workers when a street light is out or when a bin needs emptying, is a fantastic way to reduce local taxes and offer better services to citizens. If this is the goal for these networks, they will succeed. If the goal is to commercialize that&rsquo;s a more challenging proposition and one wherein they are not just competing with other public agencies.</p> <p>Operators around the world are starting to launch cellular LPWAN solutions, namely NB-IoT and LTE-M. Agencies will also be competing with non-cellular networks such as Digital Catapults own LoRaWAN network or Sigfox. The advantages of these networks is that they are national allowing devices to roam around the UK.</p> <p>Whilst smart city applications more often than not static assets, such as street furniture, business&rsquo; own IoT use cases will products and goods on the move for example monitoring the condition of a smart &lsquo;thing&rsquo; sold to a customer.</p> <p>However, whilst this is being demanded by businesses, UK telcos have been surprisingly slow (versus international peers) in unveiling and timetabling the launch of these types of networks. So if the public sector can collaborate and permit roaming this provides a much needed service for UK plc.</p> <p>There is positive and leaders in this space, with Essex and Herts investigating how they can share their own Telensa networks to investigate roaming and facilitating data sharing to improve civic services for residents in both counties.</p> <p>UK public sector should continue to invest in these networks as long delivering operational efficiencies is the primary aim. There is a commercial opportunity, given the delays in NB-IoT or similar, by UK telecommunications giants.</p> <p>But to succeed, public agencies with LPWAN need to quickly establish Public Sector Network (PSN)-like agreements to foster collaboration and provide wide ranging low power IoT connectivity for UK plc they can&rsquo;t currently access from mobile providers.</p> <p>Josh Hewer Lead Analyst &ndash; IoT, GlobalData @josh_hewer</p> <p><em>Join the discussion on #techUKSmarterState To see more blogs like this, please visit the&nbsp;<a href="">website&nbsp;here</a></em><a href="">.</a></p> Securing the Smarter State Thu, 06 Sep 2018 07:30:00 +0100 CRM Sync Guest blog: Talal Rajab, techUK, Head of the Cyber programme at techUK talks Securing the Smarter State as part of #techUKSmarterState <p>We may say this every year, but 2018 really is shaping up to be an important year for cyber security in the public sector.&nbsp;</p> <p>Firstly, from a regulatory angle, the landscape has changed considerably for public sector organisations, and this has meant that their responsibilities when it comes to cyber security have also changed.&nbsp; Take the General Data Protection Regulation (GDPR), for example, which many of see as a game-changer in data security, specifying that personal data must be processed with an appropriate level of security.&nbsp; This means that public sector bodies must take responsibility for both technical and organisational measures, and carefully think about the ways to effectively secure personal data.&nbsp;</p> <p>There is also an equally important piece of regulation that seeks to improve the security of network and information systems across the UK.&nbsp; The Network and Information Systems Directive (NISD), implemented a couple of weeks before GDPR, increases the cyber security responsibilities of operators of those essential services which, if disrupted, could potentially cause significant damage to the UK economy.&nbsp; From ensuring the supply of electricity and water, to the provision of healthcare and passenger and freight transport, the Directive correctly recognises that the reliability and security of our critical infrastructure is essential to everyday services and requires adequate protection.&nbsp;</p> <p>So, what are the next steps for those public sector bodies that have a responsibility to meet the requirements under GDPR and NISD?&nbsp; Well, for one, it means that public sector organisations are in dire need of the cyber security skills that we constantly hear are in short supply.&nbsp; Depending on which study you read, there will either be a 1m or 2m global cyber skills shortage by 2020, with the UK&rsquo;s share of unfilled cyber security jobs expected to be around 100,000.&nbsp;</p> <p>To help the UK in this regard, the National Cyber Security Strategy sets out a series of interventions aimed at plugging the growing gap between demand and supply for key cyber security roles.&nbsp; This long-term strategy will look at areas such as the lack of young people entering the profession, the shortage of current cyber security specialists, the insufficient exposure to cyber and information security concepts in computing courses and the absence of established career and training pathways into the profession.&nbsp;</p> <p>Most of these initiatives, however, are long term in nature and will take a long time to come to fruition.&nbsp; That is why it is important that public sector bodies procure services with security built in from the outset.&nbsp; We cannot expect everyone within a government department, for example, to understand all of the different security requirements of the products and services on their premises. They want to take use internal products and services straight away, without having to configure security settings or specifically turn them on.</p> <p>Government has attempted to help in this regard, and has conducted a &ldquo;secure by design&rdquo; review and report, published in March of this year, which at its core contains 13 principles that IoT manufacturers can follow to embed security into the design process rather than bolt them on as an afterthought. Government has stated that whilst the principles in the code of practice are voluntary, they may be made into a regulation some time in the future if the state of play doesn&rsquo;t change.&nbsp;</p> <p>So that is why 2018 is such an exciting time for the UK cyber security sector and gives a sense of where the sector is going; a mix of regulatory action, work to develop skills and capabilities and action taken by manufacturers themselves to ensure that security is embedded into everything that we do.&nbsp; It is crucial that the public sector takes the lead in this; where public sector leads, the private sector will follow.&nbsp;</p> <p><em>Join the discussion on #techUKSmarterState To see more blogs like this, please visit the&nbsp;<a href="">website&nbsp;here</a></em><a href="">.</a></p> Driving culture change for digital policing Wed, 05 Sep 2018 09:37:14 +0100 CRM Sync Guest Blog by DCS Paul Keasey, Programme Lead – National Digital Intelligence and Investigations NPCC Digital Policing Portfolio for #techUKSmarterState <p>Digital Intelligence and Investigation (DII) is an ambitious and ground-breaking initiative designed to help police forces transform how they respond to the challenge of policing in the digital age. It is one of three national programmes within the Home Office-funded Digital Policing Portfolio (DPP). It sits alongside Digital Public Contact (DPC), developing new, digital ways for the public and the police to come together, which are as trusted as 999, and Digital First (DF), enabling police and the Criminal Justice System to deliver justice in a digital way.</p> <p>Over the next two years DII will deliver a range of strategies, standards and tools that will drive a step-change in policing, and dramatically improve forces&rsquo; digital skills, capacity and capability. We&rsquo;ve already developed a National DII Target Operating Model, a national-level model setting out the ideal approach to digital intelligence and investigation and how this can be achieved, and a Digital Culture, Behaviour and Skills Strategy, aiming to improve the police&rsquo;s collective &lsquo;digital IQ&rsquo; and setting out how we&rsquo;ll achieve the necessary cultural and behavioural change. In the coming months we&rsquo;ll also be delivering a DII Self-assessment Toolset, which will help forces to assess and improve their digital capabilities and enable us to identify and share trends and best practise at a national level.</p> <p>The Digital Culture, Behaviour and Skills strategy establishes a new vision for what we, as a workforce, aim to achieve on behalf of the public we serve. It identifies the outcomes we&rsquo;ll have to reach in order to achieve the vision (e.g. national consistency, continuous improvement), defines the capabilities we&rsquo;ll need to deliver the outcomes (e.g. identifying new skills, making changes to culture and behaviour), and references the assets necessary to develop these capabilities (e.g. human assets such as subject matter experts, organisational assets like academic partnerships and commerce).</p> <p>Using this methodical approach to developing the strategy enabled us to consider each &lsquo;building block&rsquo; carefully, understand how one development leads to another and what action we&rsquo;ll need to take to achieve them. It was also crucial that the strategy was operationally rooted, and really meaningful for the people it is aimed at, so we developed it collaboratively with extensive input and feedback from police forces and a range of partner organisations, including the College of Policing. Finally, because we know that the best approaches to digital embrace a range of ideas, influences and collaborations, we also looked to new and different places, spaces and sectors for inspiration, potential solutions and emerging best practise.</p> <p>Of course, culture change doesn&rsquo;t happen overnight, and it will take time for our strategy to bed in and start delivering. To make sure this happens, alongside the strategy itself, we&rsquo;ll complete a business impact assessment, outlining the key changes that will occur as a result of the strategy, who it will impact, and the required changes to ways of working and/or behaviours to embed these, and develop a dedicated business change strategy and plan, to enable the change to be managed and embedded in a consistent manner. Because we&rsquo;ll also be reliant on individual forces applying the strategy consistently, we&rsquo;ve shared the strategy, and our methodology, direct with a range of contacts in forces &ndash; both strategic and operational &ndash; inviting them to adopt similar approaches themselves. We&rsquo;ll be doing more of the same, communicating regularly and extensively, with forces and the tech business industry in the coming months and years.</p> <p>If you feel like you or your organisation have something to offer the DII programme, or you&rsquo;d like to find out more about what we&rsquo;re doing, email us at</p> <p><em>Join the discussion on #techUKSmarterState To see more blogs like this, please visit the&nbsp;<a href="">website&nbsp;here</a></em><a href="">.</a></p> Customer-centric approach to public services Wed, 05 Sep 2018 09:31:14 +0100 CRM Sync Guest blog: Mick Halliday Chief Digital Officer, Public Sector, at Capgemini UK for #techUKSmarterState <p>We are all having more and more digital interactions in each aspect of our lives, including mobile banking, online shopping and we&rsquo;re even meeting our future partners through apps. That means that now more than ever, public sector organisations must provide innovative, digital solutions to improve both internal efficiencies and the experience of their customers. But digital on its own is not the answer &ndash; the user needs to be at the heart of the design process for new digital services.</p> <p>&nbsp;</p> <p>Improving the customer journey</p> <p>Some current government digital initiatives are not as effective as they could be as they are specific to the remit of an individual department and its need for transactional improvements, instead of being based around real user needs and the citizen&rsquo;s life events.</p> <p>For example, consider a family moving to a new home, a new child arriving, or an individual entering the world of work for the first time. Currently each of these events triggers many segregated interactions with multiple departments or agencies. Each contact adds effort and delay for the citizen; for government, it means cost, complexity, and duplication. Starting a digital initiative with the user story being &lsquo;I want to register birth&rsquo; rather than &lsquo;I have just had a baby&rsquo; introduces constraint to the user centricity of the outcome by focusing on a single interaction with government &ndash; and this needs to change.</p> <p>Good news is that great strides have been made over the last few years to put the citizen at the heart of the design process, which often uses agile methods, is based on users&rsquo; needs, empirical evidence and seeking feedback throughout. That kind of human-centred design almost certainly results in solutions and interactions that are easier to use and more appropriate.</p> <p>However, these initiatives are highly dependent upon the skills and experience of the teams established to deliver those services; and these skills are in limited supply in the UK and attracting premiums, which may be hard for government to sustain unless positive action is taken.</p> <p>&nbsp;</p> <p>Internal efficiencies</p> <p>Initially, digital transformation in UK Government was externally focused and not considering the internal needs of processing and administration. This has recently changed (but is still hampered by constraints of legacy IT) and the customer-centric approach will have further impact on driving internal efficiencies.</p> <p>Designing services aligned to user needs will drive efficiency, especially where these approaches embrace AI and Robotic Process Automation to further streamline internal operations. &ldquo;Joining the dots&rdquo; to integrate the government&rsquo;s internal processing of each citizen interaction, from initial contact through to delivery of the service, should create greater value for government, and a lower cost to serve.</p> <p>However, while this is undertaken in the context of stove-piped departmental transactions, the radical improvements which are possible will remain beyond reach. Service provision should be seamless and transparent, regardless of the number of departments involved.</p> <p>To make radical improvements, each department or agency should consider not only a specific interaction that needs to be improved, but also the whole context of that interaction. This involves asking what the citizen is trying to achieve, what life event has triggered the interaction, and which related government services may be needed, and then creating a user experience that seamlessly and efficiently transacts across these.</p> <p>Government Digital Services (GDS), under the Cabinet Office, are encouraging various departments to cooperate more effectively through initiatives such as the Cross-Government Design community. One suspects, however, that departmental priorities and associated budgets will impact the extent of this collaboration.</p> <p>Despite challenges, digital has the potential to help us provide the public with seamless and more effective services. However, we must consider lifestyle demands and trends, and embrace what our customers are looking for whilst recognising that their expectations will continue to evolve. We must be prepared for a journey rather than a specific destination.</p> <p><em>Join the discussion on #techUKSmarterState To see more blogs like this, please visit the&nbsp;<a href="">website&nbsp;here</a></em><a href="">.</a></p> Is it time for the Public Sector to start experimenting? Wed, 05 Sep 2018 09:18:56 +0100 CRM Sync Guest blog: Sean Luke CIO at BT discusses innovation in the public sector and whether experimenting is the key to surfing the tsunami of change as part of #techUKSmarterState <p>Public sector has been using the same basic model to procure technology for decades. The rapid emergence of new technology and the exponential change it heralds are reason enough to take another look at the underlying models for public sector innovation. Are the current modes going to be adaptive and responsive enough to exploit new digital technology? I'd argue they are not.</p> <p>I've been talking to my public sector counterparts about experimental culture recently and have seen a positive response. There seems to be wide agreement that the current modes aren't really up to scratch when it comes to fast-moving technologies like AI, Blockchain, IoT, and Machine Learning. It's also clear that public sector organisations need to be much more adaptive and responsive to new technologies. But it's difficult to know how to achieve that.</p> <p>This is NOT a technology thing!</p> <p>We've reached a point in human existence where many new technologies are rapidly emerging at the same time. The rate of change will go into hyperdrive when these new technologies start to combine to yield countless more digital possibilities, many of which we are incapable of imagining today. This is very much new territory for humans and the societies they thrive and survive in.</p> <p>Traditional models tend to involve many prior commitments to outcomes. Service providers have to imagine these outcomes and match technology to them, committing to deliver to the letter of contracts. The public sector organisation on the other side is typically ill-informed about the practical implementations and limitations of technology, meaning the work that follows is often an exercise in the political management of disappointment. This isn't a good use of time for either set of employees.</p> <p>There is no point trying to adopt a rapidly evolving technology without taking steps to optimise the way the organisation gets work done. With several rapidly evolving technologies arriving together it becomes even more important to do so.</p> <p>Experiments never fail: there's always a benefit!</p> <p>I'm proposing that the IT industry and public sector come together to explore a new collaborative framework that makes experimenting easy and cheap. It would be underpinned by academia with quality research on the outcomes of experiments. This is NOT a technology thing! Experiments would be undertaken for commercial and organisational adaption.</p> <p>It's worth noting that large corporations suffer just as much from the paralysis of procedural inbreeding as public sector organisations. They are just as compartmentalised and can be just as risk averse as public sector organisations. This means there is much to learn and many benefits to be gained for both public sector and industry.</p> <p>I'm not suggesting that all civil servants transform into boffins</p> <p>I was a civil servant myself for quite a while and I know how risk averse civil servants can be. Experiments equate to risk, which is true, but you can take calculated risks by iterative experimentation - it's how the new massive corporations have evolved. Was there ever and end vision for Amazon? Google? Facebook? I think not. They built experimentation into their culture from the start and it allowed them to adapt to and evolve with new technologies as they emerged. Experiments don't pass or fail: they prove something or you learn something, or both. There's always a benefit!</p> <p>The thing about experiments is that they're very touchy-feely (the technical term is 'experiential') so it's easy to imagine the ensuing tangible benefits. It's much harder to do that with an abstract theoretical description and 'faith-based' (the technical term is 'conceptual') implementation.</p> <p>I'm not suggesting that all civil servants transform into boffins. I think we should experiment with experimental culture for a while. Run some small experiments to see if experiments really are the key to surfing the impending tsunami of change. Define some completely new models for developing public sector ideas with the direct input and advice of academia and industry, define a new way to procure and implement services, define a simple way to assess and tweak organisational processes to adapt to the new service. Then test them on a range of small projects.</p> <p>Can we expect exponentially better results?</p> <p>I think so.</p> <p><em>Join the discussion on #techUKSmarterState To see more blogs like this, please visit the&nbsp;<a href="">website&nbsp;here</a></em><a href="">.</a></p> Internet of Things Biannual Round-Up Wed, 05 Sep 2018 09:18:22 +0100 CRM Sync Find out what the IoT Programme has been up to in the first half of 2018. <p>2018 has been a real blend of policy focus and market engagement in our IoT programme. Find out what we've been up to, who we have engaged with, and a sneak peek at what is to come.&nbsp;</p> <p>If you're interested in engaging with our IoT Programme, please contact:</p>Contact: <a href=""></a>Contact: <a href=""></a>Contact: <a href=""></a> Built to last: A sustainable analytics approach Wed, 05 Sep 2018 09:05:40 +0100 CRM Sync Guest blog: Accenture MD Chris Gray talks data management as part of #techUKSmarterState <div><iframe frameborder="0" height="360" src="" style="position:absolute;width:100%;height:100%;left:0" width="639"></iframe></div> <div>&nbsp;</div> <div><em>Join the discussion on #techUKSmarterState To see more blogs like this, please visit the&nbsp;<a href="">website&nbsp;here</a></em><a href="">.</a></div> <div>&nbsp;</div> You can’t always get what you want - (and why you shouldn’t try) Wed, 05 Sep 2018 09:00:00 +0100 CRM Sync Guest blog: Andrew Pavord , CEO, Apply 4 Technology & Director, FilmFixer Ltd shares his experience of SaaS procurement in the public sector as part of #techUKSmarterState <p>Traditional methods of procurement generally involve some sort of &ldquo;scoping&rdquo; before a formal specification is drafted. Usually the service director wanting the software is asked to make a business case; from this, the product to be procured is defined. A list of requirements is created, and circulated to potential suppliers for comments, and eventually a draft Service Level Agreement and/or Specification is created so that procurement can begin.&nbsp;</p> <p>Recently we received a&nbsp;12 page&nbsp;document listing the requirements for a new event applications process. It was full of detailed descriptions of the various functions that the consultation group had thought up, all described as &ldquo;essential&rdquo;. It was a very thorough piece of work, outlining a software service that would complement the work of a city council&rsquo;s busy events department perfectly. It looked remarkably&nbsp;similar to&nbsp;the original &ldquo;wish list&rdquo; we created when we first started to make our event application platform (EventApp), six years ago.&nbsp;</p> <p>As I read the document, I was reminded of heated discussions between our development team and our user group, (refereed by me), as we worked out our stage 1 scope. The process of paring down the wish list was painful. Cherished functions were&nbsp;dropped&nbsp;and workarounds were devised, to make the project scope fit the budget. Also, the user group could not agree on how some of these functions should work; to build something for one faction would have alienated the rest. The only way forward was to drop the subject and agree to revisit it in stage 2.&nbsp;</p> <p>As the project progressed, and we evaluated user feedback from version 1, we discovered that including these dropped functions might make the system unworkable. We would be adding considerable extra complexity, for very little added value. Real world experience meant we could work out which functions were useful and more importantly, which were not. As new versions were released, we included some new functions to improve the platform. We still did not include many of the ideas that seemed important in the original wish list.&nbsp;&nbsp;</p> <p>I have a background in the film industry, and I am a fan of serious editing. All the best editors have a saying, &ldquo;if in doubt, cut it out&rdquo;. Producers and directors are often horrified by a good editor&rsquo;s willingness to discard scenes that cost a fortune to shoot. Generally, cuts make the film leaner and better, but it&rsquo;s so difficult to see this at the script writing stage. The film editor and the software developer are both striving to remove complexity, and the earlier this is&nbsp;recognised, the less resources are wasted.&nbsp;&nbsp;</p> <p>To win this tender, and to comply with the 12 pages of requirements, we would have to include the functions that we have already discarded. However, we would never do so, because our software (and our existing clients) would suffer. During&nbsp;development we avoided many blind alleys and expensive rabbit holes, because we did not follow our predefined wish list.&nbsp;&nbsp;</p> <p>So, a purchaser has a choice, they can commission bespoke&nbsp;software&nbsp;or they can save a lot of time and money by choosing an existing SaaS platform that&rsquo;s stable and proven to work. If they choose the latter option, like Mick Jagger, they must accept that&nbsp;&ldquo;you can&rsquo;t always get what you want&rdquo;. However, as the song continues, &ldquo;But&nbsp;if you try&nbsp;sometime&nbsp;you find, You get what you need&rdquo;.&nbsp;&nbsp;</p> <p><em>Join the discussion on #techUKSmarterState To see more blogs like this, please visit the&nbsp;<a href="">website&nbsp;here</a></em><a href="">.</a></p> <p>&nbsp;</p> Don’t fear the robots, but fear what you could be missing out on Wed, 05 Sep 2018 08:06:00 +0100 CRM Sync Guest blog: Richard Porter, solutions development director at Agilisys, explains why robotic process automation is poised to unleash huge benefits for the public sector #techUKSmarterState. <p>&ldquo;There aren&rsquo;t many moments in human history when a technology turns up that changes everything&rdquo;. So said Richard Wood, the UK&rsquo;s Ambassador to Norway, <a href="">commenting</a> on the government&rsquo;s new billion-pound artificial intelligence (AI) deal. The initiative, launched in April this year and backed by 50 leading technology firms, will help the UK remain a leader in the digital economy and enable &ldquo;AI to transform our society for the better&rdquo;.</p> <p>The public sector is already laying the right foundations for this transformation.<a href=";utm_medium=email"> Almost three-quarters </a>of organisations are heading to the cloud in response to rising citizen expectations and tougher financial demands. In the cloud, the public sector can deliver modernised digital services fit for the 21st Century, but this move also lays the foundation for future innovation. The cloud enables organisations to adopt a host of emerging technologies that they don&rsquo;t have the capacity to build or run internally&mdash;including robotic process automation (RPA), machine learning and, ultimately, AI.</p> <p>The <a href="">UK now leads all other OECD countries</a> in its readiness to implement AI in public sector delivery. Of course, readiness is one thing&mdash;willingness is another. For many, the mere mention of &lsquo;AI&rsquo;, &lsquo;machine learning&rsquo;, or &lsquo;robots&rsquo; still conjures up visions of employees being ousted and replaced, or at least the need for lengthy and expensive technology rollouts. Fortunately, the reality isn&rsquo;t robots sitting in our offices, drinking our coffee. RPA is simply another tool; think of it as a virtual workforce sitting in the cloud that can help existing staff become more efficient and effective.</p> <p>Deploying this virtual workforce brings enormous benefits. Automating repetitive activities like form-checking, transaction processing and refunds saves considerable time and money. Better still, a virtual workforce doesn&rsquo;t make mistakes, ensuring greater accuracy and eliminating wasted time and effort. One London council recently automated housing benefit processing, slashing the time needed from 240 person days to just 19 days&mdash;with not a single error made. A virtual workforce also enables far greater agility, since it can scale up at little additional cost to deal with a sudden leap in demand and lighten the load on staff.</p> <p>Instead of fearing robots, the public sector should greet them with open arms. After all, no one enjoys dull, mundane tasks. The more routine processes are automated, the more time staff can spend making a meaningful difference in the lives of citizens when it matters most. Ultimately, this translates into greater job satisfaction and higher retention rates. A good example of this in practice comes from <a href="">Enfield Counci</a>l, which recently deployed a chatbot to deal with straightforward citizen enquiries, freeing staff to focus on more complex cases. Far from taking our jobs, it seems robots will help keep us in them for longer.</p> <p>In the digital age, security and trust are also becoming increasingly crucial for the public sector. It&rsquo;s often forgotten that a virtual workforce can help here too: processes that depend on sensitive citizen data can be automated to eliminate the risk of human misbehaviour and ensure a clear audit trail for activities.</p> <p>Ultimately, the robots are coming. Every year, virtual workforces become cheaper and easier to deploy, while their capabilities increase. Our own pilot programmes suggest an average return on investment of at least 6:1. As the benefits of RPA become more widely understood, so too the myths and fears surrounding it are being eroded. The robots aren&rsquo;t coming for our jobs; they&rsquo;re coming to make our lives easier and more fulfilling. So, while we focus on exceptional citizen outcomes, why not leave the nuts and bolts to the robots?</p> <p><em>Join the discussion on #techUKSmarterState To see more blogs like this, please visit the&nbsp;<a href="">website&nbsp;here.</a></em></p> The Connected Home Devices Market Potential and Uptake 2018 | Teaser Wed, 05 Sep 2018 08:00:00 +0100 CRM Sync Jay Chinnadorai, techUK's Chair of the Connected Home Group Insight on The State of the Connected Home 2018 <p>This is the second year in a row for the techUK Annual State of the Connected Home Report. The 2018 Report will also focus on the same key aspects of the Connected Home Market, as in the previous year, including <strong>consumer familiarity, device ownership, cost, privacy and security.</strong></p> <p>Our definition of the Connected Home (CH) is the ability of everyday devices and sensors to connect, communicate and carry out actions within the consumers home. By this definition, in 2017 we had estimated that there were around 5.2 billion consumer IoT devices with an estimated market value of around $725Bn. This number has grown by 35% in 2018 to around 7 billion devices.</p> <p>As before, we measure consumer familiarity with CH alongside other new technologies such as Mobile Payments, Wearables etc. We also reveal the growth in the number of households who own more than three smart home products. I think you will be pleasantly surprised by the actual percentage growth here. But to find out precisely, you will need to wait just another week!</p> <p>The 2018 CH Report also looks at the &ldquo;appeal&rdquo; of CH devices. Last year, the top 3 categories were Smart Entertainment, Smart Energy and Smart Home Monitoring &amp; Control. Will it be the same this year?</p> <p>In terms of device ownership, whilst the usual suspects (i.e.) Smart TV, Smart Set Top Box and Smart Energy Meters still feature prominently, there is a brand new entry into the top 10 which might not come as a surprise to many.</p> <p>One of the key reasons for producing this Annual State of the Market Report, in partnership with GfK, is to inform the sector on some of the key barriers and concerns as perceived by end consumers. In the 2017 Report, the top 3 concerns were cost, privacy and interoperability. One of these has dropped off of the top 3, but which one?&nbsp;</p> <p>Finally, we find out customer views on installation of smart devices &ndash; whether they prefer DIY to a professional installation. We also find out about their preference between one-off purchase vs subscription.</p> <p>Answers to this and much more besides will be revealed next <strong>Wednesday, 12 September</strong> at the launch event for the <a href="" target="_blank">techUK Second Annual State of the Connected Home Report</a>.</p> <p>Do join us if you can.<strong> More information could be found<a href="" target="_blank"> here</a>.&nbsp;</strong></p> <p>&nbsp;</p> <p><strong>Jay Chinnadorai</strong></p> <p><strong>Chair of the Connected Home Working Group&nbsp;</strong></p> <p>&nbsp;</p>Contact: <a href=""></a>Contact: <a href=""></a> FCA's 'Live & Local' programme Tue, 04 Sep 2018 14:38:53 +0100 CRM Sync The Financial Conduct Authority will be travelling around the country to give updates for insurance, mortgage and non-bank payment companies. <p><strong>The FCA is now running a series of events for regulated firms, each of which will run on several dates in London, Birmingham, Belfast, Cardiff, Edinburgh, Manchester and Newcastle.</strong></p> <p><strong>Dates will be announced every few months&nbsp;- so sign up to the <a href=""><u>live and local updates</u></a> to get the latest emails.&nbsp;</strong></p> <p>The events will cover the following topics:</p> <p><a href="">General insurance</a>:</p> <p>Interactive workshops on the extension of the Senior Managers and Certification Regime (SM&amp;CR) and the Insurance Distribution Directive (IDD)</p> <p>Q&amp;A roundtable discussions with a panel of FCA and industry representatives</p> <p><a href="">Mortgage services</a>:</p> <p>For&nbsp;mortgage&nbsp;firms, there will be monthly Q&amp;A roundtable discussions for intermediaries and lenders to engage with a panel of FCA and industry representatives in an open, informal setting.&nbsp;</p> <p><a href="">Non-bank payment services</a>:</p> <p>Non-bank payment services&nbsp;firms can attend 'An introduction to FCA Payments Supervision&rsquo; events in London, Birmingham and Manchester f</p> <p>Plus ad-hoc events for various sectors featuring the FCA Executive Committee, as well as additional events focusing on priorities from the&nbsp;FCA business plan 2018/19</p> <p>A new set of event dates and locations will be announced every few months on the&nbsp;Live &amp; Local webpage. The first set of events are running from September to December 2018.&nbsp;</p> <p>Registration is now open for non-bank payment services events which will provide an introduction to FCA Payments Supervision&rsquo; and provide clarity on the FCA&rsquo;s role, expectations, and its supervisory approach. These events will also offer firms an opportunity to ask FCA questions and meet its Payments Department. Representatives from the FCA's Authorisations team and Contact Centre will also be on hand. <strong>The dates and locations are now confirmed with spaces available at the November events</strong> as follows:</p> <p>Date (all sessions are 9.30am &ndash; 12pm)</p> <p>26 Sept (am) (FULL)</p> <p>DoubleTree by Hilton, Victoria, London (Central)</p> <p><strong>8 Nov</strong></p> <p><strong>Marriot Manchester Victoria &amp; Albert Hotel, Manchester</strong></p> <p><strong>21 Nov</strong></p> <p><strong>The Brewery, 52 Chiswell St, London (City)</strong></p> <p>&nbsp;</p> <p>&nbsp;</p>Contact: <a href=""></a> I’m only Human – designing public services for our needs Tue, 04 Sep 2018 10:38:16 +0100 CRM Sync Guest blog: Niamh McKenna, Managing Director, Accenture Health #techUKSmarterState <p>Governments in many countries are urging us to install smart meters in our homes&mdash;in the belief that once we realise how much electricity we&rsquo;re using it will improve our consumption. But studies have shown that it makes very little difference to us, with just around a 2 percent reduction in usage. So why is this initiative not delivering on the promise? I think the challenge is that the information that we get from these meters doesn&rsquo;t really help us at our point of need&ndash;for example, when I&rsquo;m frantically stuffing the washing machine with a family load, rushing to to get it switched on before I run out the door.</p> <p>There are many behavioural studies looking at this issue and one of the recommendations is that utilities companies translate kWh usage into more meaningful data. However, I think that that is approaching it from the wrong angle. I&rsquo;d recommend that companies need to be more &ldquo;human-centred&rdquo; in their entire design approach. So, imagine a world where the whole utility and appliance eco-systems were connected to respond to our "point in time" needs? Utility suppliers connect to smart meters and all I need to do is tell my washing machine when I need the wash done by&mdash;it will then work when is the best time to do it, subject to electricity &amp; water supply. Futuristic? No&mdash;this kind of technology is absolutely possible &ndash; an IoT powered eco-system, connecting all the components and providers throughout the utilities chain. Then perhaps next we could start to tell appliances the outcomes we want rather than decide on the input parameters to set.</p> <p>By designing a system, based entirely around human needs, we will also future-proof the services. If we focus on human requirements rather than the technology itself, then advances in technology (e.g. a wholescale move to solar looks very feasible) means that the system itself will adapt when the appliances are running rather than us needing to adjust our usage patterns.</p> <p>This concept of human-centric design, rather than throwing new technology at us, should be at the core of how we design the future of public and health services.</p> <p>I recently read about a victim of a terrible crime&mdash;which took place in a different part of the country to where she lived. When she tried to access the necessary health and social support services to assist her at this awful time, it became a process nightmare, because she kept getting referred from one part of the country to another. Ask yourself, how many times have we battled to make sense of government administration? Why do we have to follow process paths that reflect how things are done in the back-end rather than our needs as citizens? Let&rsquo;s make the crucial move of putting our understanding of human behaviour at the heart of service design&mdash;and transform how we live our lives and access public services.</p> <p><em>Join the discussion on #techUKSmarterState To see more blogs like this, please visit the</em><a href=""><em><u>&nbsp;website&nbsp;here.</u></em></a></p> Why digital inclusion has to be at the heart of every place Tue, 04 Sep 2018 09:30:00 +0100 CRM Sync Guest blog: Alex Cousins, business development director at Capita discusses the importance of digital inclusion as part of #techUKSmarterState <p>Digital inclusion leads to improved social inclusion and economic and social wellbeing, while the negative effects of digital exclusion are increasingly far reaching. At the Digital You event in Salford earlier this year, it was great to see two mayors, the CEO of a social enterprise, the CEO of Salford, and the director responsible, all speak passionately about the need to enable digital inclusion. But it was the guy from the community &mdash; who was digitally excluded and is now helping others &ndash; who stole the show. He spoke with conviction and thought, and you could see how the experience changed him as a person and changed his life chances, and that for me is what it's all about.</p> <p>Digital exclusion matters. It matters on an individual level: with research clearly showing a link between digital exclusion and social exclusion, not to mention the opportunities the internet opens up in terms of job seeking, education, public services, cheaper goods, cheaper bills / services, health information (and the list goes on). Digital exclusion affects some of the most vulnerable and disadvantaged groups in society so those who are already at a disadvantage, and with so much potentially to gain from the internet, are becoming more and more disadvantaged.</p> <p>But it also has an impact on families, communities, political processes, democracy, public services and the economic and social health of the nation as a whole (Digital divide in the UK).</p> <p>Digital skills are important, not just nice to have There are still 4.3 million people (8%) in the UK with zero Basic Digital Skills and 11.3 million adults (21%) do not have all five Basic Digital Skills (Lloyds Bank UK Consumer Digital Index 2018). Many of these people have a smartphone, so are technically &lsquo;online&rsquo;, but would have no idea how to use a laptop or PC &ndash; and it&rsquo;s still unlikely that you can, for example, write a CV and apply for a job via your phone alone, or fill out long application forms for, say, housing benefit.</p> <p>The rise of the digital council</p> <p>Local authorities are rightly increasingly embracing the opportunities offered by technology and digital tools. The LGA report &lsquo;Transforming public services using technology and digital tools and approaches&rsquo; highlighted over 50 projects showing how services can be improved and better targeted, as well as delivering over &pound;41m of direct savings &ndash; but it is about more than that. The report recognised the huge</p> <p>benefits to citizens of making services, support and information easily available online &ndash; but also highlighted the damaging effects of digital exclusion and the importance of digital access and inclusion.</p> <p>Councils are keen to tackle that however &ndash; Leeds City Council with 100% Digital Leeds, and Salford&rsquo;s DigitalYou are both great examples of a collaborative, local authority-led approach to digital inclusion, and there are plenty more. Working with organisations like Good Things Foundation, initiatives include digital upskilling groups, free resources and even free broadband.</p> <p>People are doing it for themselves too</p> <p>People are &lsquo;digital placemaking&rsquo;, using digital platforms designed to support collaboration and setting up their own online communities, using WhatsApp, or Facebook, etc. I heard of one that started off as a neighbourhood watch group, which has now turned into a social and supportive network, with people posting for help with small jobs, to attend community and social events, or just to say they are new to the area and would like to meet new people.&nbsp;</p> <p>And, with the majority of the adult population having a smartphone (85% of 16-75 year olds &ndash; Deloitte&rsquo;s 2017 Mobile Consumer Survey), these communities are easily accessed.</p> <p>Councils can get in on this too, not just through their own social media channels, but by councillors joining their local online community groups (they are part of that community after all), listening to and entering into the discussions &ndash; and lending support and advice where appropriate.&nbsp; Or they can collaborate with other local stakeholders to set one up, such as MyCity Salford.</p> <p>The digital community &ndash; with everyone in</p> <p>MyCity Salford is more than just a website &ndash; by galvanising support from large corporates, social enterprises, community groups and individuals, it&rsquo;s more like a movement. This needs to happen everywhere and everyone has to get on board (we&rsquo;re doing it here at Capita too, within our Urban Vision partnership for example). Digital communities are on the rise &ndash; and they&rsquo;re here to stay. Used in the right way, they can support the social and economic wellbeing of individuals. Harnessed in the right way, they can not only create vital connections between local authorities and communities, but also be a force for good, helping to alleviate &ndash; rather than contribute to &ndash; mental health and isolation issues.</p> <p><em>Join the discussion on #techUKSmarterState To see more blogs like this, please visit the</em><a href=""><em><u> website&nbsp;here.</u></em></a></p> The Cities of the Future Powered by Cloud Computing Tue, 04 Sep 2018 09:23:56 +0100 CRM Sync Guest blog: Sri Elaprolu, Senior Manager, Worldwide Public Sector IoT Practice at Amazon Web Services talks about Cities of the future being powered by Cloud Computing <p>Introduction</p> <p>Cities around the world are leveraging technology to provide better services to citizens &ndash; and in the process, trying to transform communities into &lsquo;smart&rsquo; communities. Cities have access to a wide range of data sources that they can leverage in decision making process. Analytics capabilities that cities need will range from simple correlation tools to complex predictive modeling logic on top of integrated data sources. Cities have diverse stakeholders so timely and appropriate dissemination of information is important.</p> <p>Volume of data that cities are generating and collecting is increasing rapidly. Ingesting, storing and analyzing this real-time data requires significant computing capacity. With limited inhouse compute and storage capacity to design, implement and manage cutting-edge technology; and limited funding to get started, how can cities tackle this?</p> <p>&nbsp;</p> <p>Smart Cities on the Rise</p> <p>Any city that collects data, transforms it into information, and uses the latest information to make decisions in or near real-time to provide better services to citizens, improve operations, and lower cost can be deemed as a smart city. For example, a smart city might lower congestion on its streets and lower pollution by optimizing transportation infrastructure and assets.</p> <p>Smart cities are well placed to take advantage of an increasing range of solutions that promise to deliver improvements in mobility, safety, energy, health, education, logistics, and government services.</p> <p>&nbsp;</p> <p>The Building Blocks for Smart Cities</p> <p>Most smart city solutions rely on a combination of core technologies like compute, storage, databases, data warehouses, and advanced technologies like big data analytics, machine learning (ML), Internet of Things (IoT), and artificial intelligence (AI).</p> <p>&nbsp;</p> <p>The Rising Importance of Data</p> <p>The most important aspect of smart city solutions is not the sensors on the ground; rather, it&rsquo;s the data that deployed sensors allow cities to collect.</p> <p>Why is data important? Because data, when transformed into information, provides insights into what is working well, what is not working, or what needs to be changed to meet the objectives of the city government.</p> <p>&nbsp;</p> <p>Large-Scale Computing and Data Analytics Infrastructure</p> <p>To meet the demands of smart city solutions, cities need to plan for scaling IT resources securely and cost effectively. Cloud computing can help with:</p> <p>1. Agility: Pilots can be used to evaluate multiple solutions at minimal cost. This helps lower risk when projects are scaled beyond pilots and into city-wide implementations.</p> <p>2. Lower Total Cost of Ownership: By leveraging cloud computing, projects can be initiated with zero capital and pay for only what you use.</p> <p>3. Better Security and Compliance: Cloud security at AWS is the highest priority. AWS customers benefit from a data center and network architecture built to meet the requirements of the most security-sensitive organizations around the world.</p> <p>4. "Ready to Deploy" Solutions: Cities are able to leverage a wide range of off-the-shelf solutions available on AWS by launching them directly from the AWS Marketplace with just a few clicks.</p> <p>5. Data Integration and Analysis: The cloud can act as a secure data-hub, allowing the integration of disparate systems and data sources.</p> <p>6. Advanced Capabilities: As solutions get more complex, advanced services like AI, ML, and voice interaction become increasingly useful.</p> <p>7. Greener in the Cloud: Combining the fraction of energy required with a less carbon-intense power mix, customers can reduce carbon emissions by up to 88% by operating on AWS.</p> <p>&nbsp;</p> <p>Conclusion</p> <p>Many cities and communities around the world are starting the journey to leverage data in new and innovative ways to help improve the decision-making process. It is imperative that cities share and learn from each other. By sharing lessons learned and best practices, cities can lower risk and increase chances of success.</p> <p>Cities can start exploring and experimenting with proven smart city solutions right away. There are a number of solutions available on the AWS Marketplace.</p> <p>Refer to for more details on how AWS is enabling cities to become connected, smart, and sustainable.</p> <p><em>Join the discussion on #techUKSmarterState To see more blogs like this, please visit the</em><a href=""><em><u>&nbsp;website&nbsp;here.</u></em></a></p> The key to creating smart communities Tue, 04 Sep 2018 09:20:00 +0100 CRM Sync Guest blog: Stu Higgins Head of Smart Cities and IoT at Cisco talks about creating smart communities as part of #techUKSmarterState <p>This is something I discussed recently at this year&rsquo;s LGA Conference, in a Capita workshop entitled &lsquo;Creating a connected Digital Place&rsquo;. The session focused on &lsquo;the art of the possible&rsquo; in terms of digital infrastructure and connected citizens and communities.&nbsp;</p> <p>Common challenges</p> <p>While each community has its own unique pain points, there are nevertheless, many common challenges that affect the vast majority:&nbsp;</p> <p>* Mobility and accessibility: traffic congestion, lack of parking spaces, poor road quality and inadequate public transport all compromise a community&rsquo;s ability to move freely and can make any town or city a less attractive place to live, work or invest in.</p> <p>* Health and care: with growing and ageing populations, the provision of adequate access to GP surgeries, dentists, hospital beds, housing and social care is a growing and increasingly costly concern.</p> <p>* Safety: in addition to physical wellbeing and the delivery of effective emergency services, cyber security and data integrity have become equally important.</p> <p>* Productivity: communities must be competitive. A town that is seen as an attractive investment proposition by employers, will encourage more people to live and work there.</p> <p>* Environmental sustainability: by developing greener, cleaner environments and managing natural resources, communities can reduce costs, cut pollution and improve air quality to create healthier spaces.</p> <p>As I said before, each place also has its own specific pain points in addition to those touched on above, and in such a challenging financial environment, focusing on one key area can provide the starting point for a smart community, such as improving air quality, reducing lighting costs or cutting traffic congestion.&nbsp;</p> <p>People first</p> <p>The most important consideration will always be people - smarter, connected communities are ultimately about supporting citizens and creating the right environment for them, whether they are residents, workers or visitors. Take our work in Newcastle-upon-Tyne for example, where smart sensors are currently gathering data on parking space availability, traffic congestion patterns, air quality, bins and street lighting. We&rsquo;re also using AI to predict road surface wear and tear. All of these initiatives are aimed at making an already great city an even better place to live, work and visit.</p> <p>Bringing together the digital and the physical</p> <p>Yet although the data accrued by these sensors and predictive analytics is interesting, it is worthless on its own. And the technology being used to generate this information can&rsquo;t resolve these issues alone. What they can do however, is offer council leaders valuable insights into these areas and their effects of on the community, which can help them consider how best to address them.</p> <p>When embarking on projects aimed at creating smart, connected communities, it&rsquo;s important to:</p> <p>* Avoid silos &ndash; a smart community requires collaboration across public sector, business, academia and citizens, combined with a genuine desire to break down internal barriers and securely share data across all parties.</p> <p>* An integrated digital strategy that is commonly agreed and provides clear direction, together with leaders who are prepared to carry it through.</p> <p>* A realistic budget; an initial outlay is inevitable in order to achieve long-term savings &ndash; take smart lighting, which has been proven over time to substantially reduce costs.</p> <p>&nbsp;Working in real environments like Newcastle upon Tyne and Manchester, with real residents, workers and visitors, is helping us bring together the physical and the digital for the benefit of local people. And by bringing together different digital technologies in one place, we are really able to assess the art of what is possible.</p> <p><em>Join the discussion on #techUKSmarterState To see more blogs like this, please visit the</em><a href=""><em><u> website&nbsp;here.</u></em></a></p> Building super-connected cities Tue, 04 Sep 2018 09:15:00 +0100 CRM Sync Guest blog: Calum Handforth, Digital Infrastructure Programme Manager at Southwark Council talks about Building super-connected cities as part of #techUKSmarterState <p>In Southwark, we recognise the importance of connectivity. It is essential in enabling communication, building businesses, delivering public services, and in democratising information and knowledge. Connectivity is the utility of the 21st century.</p> <p>In recognition of this, we are running an ambitious Digital Infrastructure Programme that focuses on creating better connectivity over the short, medium, and longer-term. We're building a borough-wide network of full-fibre, adding to this with wireless broadband, and exploring the potential of Internet of Things and 5G. By improving connectivity in the borough we want to improve the lives and livelihoods of our residents, enable the dynamism of our businesses - both large and small - and support the millions of commuters and visitors that travel to Southwark each year.</p> <p>We're learning a lot through this work. In particular, we've realised the importance of three central ideas.</p> <p>First, building properly connected cities takes time. It demands a longer-term perspective, and councils (and their leaders) must be brave and recognise that it's not about short-term income, but about long-term, transformational, and fundamental progress. It's about 'getting out of the way', and removing the barriers that prevent residents and businesses from getting the technology they deserve.&nbsp;</p> <p>An example of this has been the council&rsquo;s approach to wayleave provision. We signed a non-exclusive agreement with both Community Fibre and Hyperoptic to connect-up our entire residential portfolio with full-fibre broadband. As part of this agreement, we&rsquo;ve worked with both providers to tackle the barriers that are typically associated with rolling-out connectivity.</p> <p>Second, is the importance of building a multifaceted approach to connectivity. It's about taking a strategic approach, and recognising that there is no panacea. Instead, it's about engaging with partners across the public and private sector to build a collaborative process. As part of this, we must ensure that no one is left behind and avoid creating a 'connectivity divide'. If not, the most marginalised will be unable to benefit from the potential that connectivity affords. Digital inclusion is at the heart of our approach. We&rsquo;re working with connectivity providers, and civil society organisations, to build residents&rsquo; skills and competencies for them to benefit from the digital revolution.</p> <p>Third, and finally, connectivity is a crucial tool in driving organisational and cultural change. Connectivity provides enormous value and opportunities, and enables ideas and innovations across the public sector. It's able to reconfigure how we engage citizens and customers - however, this demands a focus on the individuals behind the wires and spectrum. It's about understanding the lives, realities, and challenges of each connection. Recognising this allows councils to truly leverage the catalytic role of connectivity.</p> <p>The multipliers, both good and bad, of connectivity are significant. Good connectivity can drive progress, interaction, and innovation. However, poor connectivity can have a serious and negative impact. Businesses struggle to grow, individuals become isolated, and economies and societies are stifled by being unable to share ideas and direction. Good connectivity is not negotiable.</p> <p>We&rsquo;re working hard to transform connectivity across the borough, and to deliver its benefits and positive multiplier effects. In the next few months, hundreds more residential properties will be</p> <p>connected-up with full-fibre broadband, digital inclusion training will be providing essential skills to our residents, we&rsquo;ll be testing how best to deliver connectivity to SMEs, and exploring a range of Internet of Things pilots. Connectivity is a fundamental foundation for Southwark, and essential in enabling our citizens, businesses, and other organisations to realise their potential.</p> <p><em>Join the discussion on #techUKSmarterState To see more blogs like this, please visit the</em><a href=""><em><u> website&nbsp;here.</u></em></a></p> Open technology and data connects citizens and cities Tue, 04 Sep 2018 09:00:00 +0100 CRM Sync Guest blog: Phil Brunkard – CIO, Regional Government & Health, BT talks about how Open technology connects citizens and cities as part of our #techUKSmarterState <p>There is much interest across the public sector and media attention about Smart or Connected Cities. Being smart or connected is about a place-based strategy that is focused on improving lives by using the power of technology and data for delivering better public sector services within the place. The &lsquo;place&rsquo; strategy must also address the needs of towns and rural communities as well as cities.</p> <p>There are many political, social and economic challenges in achieving this but if technology and data are not to be barriers we will need open platforms as a foundation for integrated and beneficial smart place services.</p> <p>Being open (and secure) is at the heart of achieving smart &ndash; not just technology or data but also about way of working &ndash; collaboration is key. But collaboration requires interoperability. Interoperability requires open and secure data sharing, which requires open and secure technology platforms.</p> <p>This will require an open platform approach to create an eco-system for sharing, collaboration and developing innovative solutions.&nbsp; The platform provides the eco-system for engaging those with the ideas to drive the solution that smart technology can benefit places and society.</p> <p>Technology vendors who take an open systems approach rather than a monolithic or proprietary approach can differentiate within the marketplace and potentially gain better engagement from public sector stakeholders.&nbsp;&nbsp;</p> <p>It is not just about infrastructure but about the power of data to better inform how services should be delivered. Open and standardised data sharing services will be needed. There is lots of evidence on the ground that sharing data is critical but there is still not enough join up across organisations for data sharing.&nbsp;</p> <p>Lots can be done at a local level if authorities collaborate more together. Pockets of data need to be joined together &ndash; internal data; data about the population; NHS data. If NHS organisations restrict</p> <p>access to some data this can impact patient outcomes when it comes to adult care services. Whilst there are concerns for sharing, organisations need not be so over-protective. Behaviours and attitudes must change to overcome this and we need organisations to share data to drive change.</p> <p>&nbsp;It is therefore about bringing technology and place together to create the environment for the solutions to solve the problems for sustainable communities. It is about how we reconstruct communities; use public spaces more effectively and enable people to live better healthier lives; living at home for longer. These strategies will need the right data analytics on secure open platforms to provide the insight and hence planning needed.</p> <p>Local authorities need to better understand how areas are currently used through such better data enabled understanding - which will then inform how areas can be better used. This can support planning to build the right type of safer and happier communities and enable regeneration in the area.&nbsp;</p> <p>Examples of this from the BT IoT platform include:&nbsp;</p> <p>* Being able to discover where people travel to and from, the routes they take, and what time they make their journeys</p> <p>* Insight into where and when people visit certain locations</p> <p>* Combining air quality and location data to see how many people&rsquo;s health is affected in certain areas. This can help local authorities make plans to reduce pollutants and create cleaner, healthier places.</p> <p>Ultimately we (citizens) also need to change the way we live our lives &ndash; people must better engage with their environment to make it more sustainable for future generations. If we had more insight into the consequences of some of our actions maybe this would make a difference (e.g. waste and air pollution). An open platform approach will potentially open up the opportunities for achieving this.</p> <p><em>Join the discussion on #techUKSmarterState To see more blogs like this, please visit the</em><a href=""><em><u> website&nbsp;here.</u></em></a></p> Connecting the smart city to it's citizens Tue, 04 Sep 2018 08:20:00 +0100 CRM Sync Guest blog: Gregor Kochendoerfer, Senior Engagement Manager at T-Systems <p>By 2030, 60 percent of the global population is expected to live in large cities providing new challenges. One key solution to manage the increasing urban space is the smart city &ndash; it stands for a better quality of life and reduced resource consumption.</p> <p>Car and bike sharing is just the beginning merging with public transport to a mobility as a service infrastructure.</p> <p>For example: just a few years ago, shared cars were exotic creatures in Germany's urban jungles. Today, premium car makers like BMW and Daimler &ndash; and now Opel &ndash; operate car sharing services. According to business consulting firm Frost &amp; Sullivan, some 15 million car sharing customers are expected by 2020.&nbsp;</p> <p>The vision of mobility-as-a-service (MaaS) becomes reality with smart public transport ticketing and live passenger information. Multimodal travel using car, bike, bus, tram and train with a single ticket, or even better no ticket at all but a pay as you go service, can be combined in the most convenient sustainable and effective way. GPS data helps users find the next available ride or vehicle and the operator bills according to actual use. For example, Hamburg has embedded around 2,000 sensors in the city centre. These devices register which parking spaces are free or occupied and transmit this information to the cloud, using an app to direct motorists to a free space.</p> <p>Data provides new insights</p> <p>&nbsp;The analysis of IoT data also harbours great potential. In the Czech Republic, for example, the Rodos Transport Systems Development Center has created a complex mobility model, based on data from the cellular networks and traffic monitoring systems. With this model, the Rodos team is able to advise police, fire departments and rescue services for planning and holding major events and optimizing public transportation services.</p> <p>Data privacy is a weakness&nbsp;</p> <p>In a survey of data privacy professionals in 2016, 16 devices and apps from different manufacturers that cater for some 70 percent of the German wearable market were tested. Their conclusion: users have no control of &ldquo;who else has their data&rdquo; and for how long it is stored. However, there are also already positive approaches that are exemplary when it comes to technology, data privacy and data security. A health insurer in France has equipped diabetes patients with smart phones and blood glucose meters. They record all disease-related data and send it directly to coaches who provide advice on the patients&rsquo; diet and activities. The health program is thus a very simple way of avoiding costs of treatment and reduces the risk of complications.</p> <p>Open platforms and standards needed</p> <p>At this point, cities are implementing individual IoT solutions to meet acute challenges. However, there is still a long way to go before we have completely connected smart cities. Historically the individual administrative bodies involved in the smart city mostly work independently from one another. There are several reasons for this, many of them are related to responsibility</p> <p>To capture the full potential and synergy effects, cities have to coordinate all their departments and involve residents. Some cities &ndash; such as Glasgow, Brussels and Atlanta &ndash; have already appointed smart city managers.</p> <p>The greatest challenge: developing internationally uniform open standards and platforms for connecting smart parts of the infrastructure with one another without great effort.</p> <p>Preventing meltdown</p> <p>As they become more dependent on ICT solutions, however, cities also have to keep IT security in mind and protect themselves against cyberattacks. In addition, the cellular network has to be able to cope with the demands of a connected city. New wireless communication standards such as 5G and Narrow-Band IoT are needed to transfer small amounts of data over long distances and network failure should not lead to a total meltdown of the urban infrastructure.</p> <p>&nbsp;For more information, visit:</p> <p><em>Join the discussion on #techUKSmarterState To see more blogs like this, please visit the</em><a href=""><em><u> website&nbsp;here.</u></em></a></p> Smart cities: local leaders are here, where’s central Government? Tue, 04 Sep 2018 08:00:00 +0100 CRM Sync Jessica Russell, Programme manager for Transport and Smart Cities at techUK talks about Smart Cities and the role of Central Government as part of #techUKSmarterState <p>Digitally enabled public service delivery is a global trend and is a golden opportunity for the UK. We have the potential to capture a significant portion of this highly innovative and dynamic market. But as well as looking at the export potential we must first look at our domestic situation.&nbsp;</p> <p>Realising the nation&rsquo;s smart ambitions is about more than just shiny new technologies and digital services. It is about using the ever-increasing amount of data we create to connect citizens with their surroundings, creating places that are capable of managing and optimising resources to address local challenges in sustainable ways. This involves a multitude of actors from across the public and private sectors cooperating to achieve common objectives for the ultimate benefit of the nation.&nbsp;</p> <p>Local authorities are naturally standing on the front line of implementing transformation initiatives. Devolution has allowed them to take greater control of the smart agenda and there has been much to applaud in what is a financially constrained environment.&nbsp;</p> <p>However, a side-effect of devolution is a loss of scale and fragmentation of approach amongst local authorities, impacted by the variation of understanding of technological and digital transformation. For this reason, techUK encourages local authorities to look to engage with local communities by establishing a Digital Board, bringing together experienced digital leaders from across the public and private sectors to build a stronger understanding of data, digital and technological solutions. By doing so, local authorities build capacity and capability to make more informed decisions and put in place the necessary foundations for meaningful transformation to meet current and future operational and service delivery demands. Looking around the nation, there are prime examples of this happening already, such as the Digital Delivery Plan as part of the Belfast Agenda, the Smart London Board, and techUK member Hitachi Europe&rsquo;s work with the Isles of Scilly Smart Islands Programme. These are all examples of place-based efforts to unite stakeholders in developing innovative solutions to key local challenges. They also demonstrate the importance of strong, dedicated and informed leadership in successful digital evolution.&nbsp;&nbsp;&nbsp;&nbsp;</p> <p>However, local authorities should not be left to deliver the nation&rsquo;s smart cities agenda alone. As it stands, a nation-wide process of delivering more sustainable and responsive communities, looks long and drawn-out. It doesn&rsquo;t need to be that way: Central Government can and should step into a strategic leadership role, taking responsibility for guiding and encouraging the acceleration of the domestic market by providing clarity and confidence for market actors.&nbsp;</p> <p>techUK believes that this should involve:</p> <ul><li>&nbsp;Re-instating the position of Smart Cities Minister, or at least bring the responsibility under one Minister's remit. The lack of a clear point of contact and sense of singular responsibility is widely vocalised pain point for the smart cities sector in the UK.</li> <li>Providing leadership through the development of a coherent, overarching policy that aligns transformation efforts and supports meaningful implementation. The UK has seen this concept in action with Manchester's CityVerve, where central government incentivised the local authority and delivery bodies to think and do differently. This support should be replicated to encourage other cities and regions to find innovative solutions to local challenges.</li> <li>Being consistently bold and ambitious in its approach to large-scale projects, tests, trials and demonstrators. The allocation of significant funding packages, such as the Urban Connected Communities Project under the 5G Testbeds and Trials Programme, is certainly promising. However, the Government needs to ensure that the various packages are not fragmented so that separate projects lose sight of the final goal to which the funding was originally dedicated.&nbsp;</li> </ul><p>With the right leadership, cities, towns and villages around the UK will be able to realise their smart ambitions. Ultimately, it will mean that citizens of the UK will be able to live, and enjoy living, in greener, cleaner and more sustainable places, connecting our citizens to communities.&nbsp;&nbsp;</p> <p><em>Join the discussion on #techUKSmarterState To see more blogs like this, please visit the </em><a href=""><em><u>website&nbsp;here.</u></em></a></p> What Local Gov should buy on G-Cloud 10 Mon, 03 Sep 2018 14:04:00 +0100 CRM Sync Guest blog: Jos Creese, Strategic Adviser, Advice Cloud writes about what he sees as the emerging tech trends and why local gov should be looking to purchase them via G-Cloud as part of our #techUKSmarterState campaign. <p>Challenges facing the public sector seem to come thick and fast. If the cuts to budgets were not enough, there is growing public demand, expectations of shared and digital delivery, devolution, cyber threats, and improving information governance required in the wake of GDPR.</p> <p>But these are, to be fair, not new. The problem is that reshaping public services to cope with the amount of change takes time. For that reason alone, the challenges facing CIOs in local government are as much as about dealing with legacy IT applications, contracts, skills and practices as they are about exploiting exciting new technology trends.</p> <p>That said, it is arguably the possibilities offered by new technology that could the key to solving many of these challenges.</p> <ul><li>The CIO in local government is therefore faced with complex tensions to manage:</li> <li>The need to &lsquo;keep the ship afloat&rsquo;, servicing mission critical, but possibly outdated applications, at least until such time as they can be replaced or upgraded</li> <li>Reviewing contracts which are often too restrictive and expensive in the face of newer solutions, such as cloud services</li> <li>Dealing with a changing threat landscape with &lsquo;cyber&rsquo; is now one of the main risks for councils. This is more about culture and behaviours in the business than it is about new IT</li> <li>Building the case for adoption of new technologies and new IT operating models, which requires a whole-organisation change programme, not just changing IT at the centre.</li> </ul><p>Grappling with these types of issues requires a CIO to be more of a politician and a communicator than a technology evangelist. Indeed, a CIO in local government who is too evangelical about the potential of new technology and does not empathise with the business constraints and issues, may find their tenure short-lived.</p> <p>However, the astute CIO ensures effective management and gradual migration from old technology solutions to new platforms. This helps to create space and the authority to begin to explore new technology possibilities, and many councils are already doing this, trialling leading edge IT procured in more innovative ways via frameworks such as&nbsp;G-Cloud.</p> <p>But each of these technologies has to solve business problems today, not innovation for problems which may be faced some time in the future. Their use must also typically be accompanied by business change &ndash; for example, bringing in artificial intelligence and machine learning automotive systems to contact centres requires business process re-engineering and target areas where the benefits to the public and service efficiencies are greatest.</p> <p>There are numerous areas which I see as the &lsquo;hot topics&rsquo; for the coming 12-24 months.</p> <h5><strong>Here&rsquo;s what should be exploited more today:</strong></h5> <p><strong>Cloud</strong></p> <p>The importance of cloud must be self-evident but take up in local government remains relatively low. This is partly due to IT legacy constraints, but also because it requires a new architecture to properly support, integrate and manage access. Cloud matters not just because of the potential to reduce cost and increase IT flexibility, but because it is one way of facilitating shared services and IT modernisation, especially for smaller councils.</p> <p><strong>Social Media</strong></p> <p>As a business tool, social media still has much to offer councils, from internal social media to reduce the reliance on email, to how social media can support improved citizen engagement and democratic renewal. But widespread use across the organisation requires digital maturity to manage the risks.</p> <p><strong>Here&rsquo;s what local authorities should focus on for the next 2 years:</strong></p> <p><strong>Machine Learning and Artificial Intelligence</strong></p> <p>AI is very fashionable right now, with a variety of examples of voice activated machines such as Amazon&rsquo;s Alexa used in council contact centres. But these are really fairly basic steps towards exploiting AI will develop much further over the coming years to include support for a range of professional areas both internally (risk management, procurement, finance, HR) and externally (customer advice, service linkages, specialist service areas such as environmental health and care services).</p> <p><strong>Information intelligence tools</strong></p> <p>We are at last seeing &lsquo;data&rsquo; rising up the priority scale for councils, which have mostly been concentrating on business process re-engineering in the face of cuts. The demands and advantages of GDPR, citizen insight and performance intelligence all require a more mature approach to data and information governance, and the overheads of &lsquo;dark data&rsquo; (data we don&rsquo;t know anything about) are growing. There are a range of application agnostic tools emerging that can resolve data issues and demand for these from councils will probably grow.</p> <p><strong>Unified Communications</strong></p> <p>Unified Communications (UC) is not new, but the journey is far from complete. So, whilst video conferencing (say) is in use, it has still not changed working habits fundamentally, and tends to be limited to lower quality skype-type use. Unified communications is the next step in freeing employees to be truly mobile, while keeping in touch with colleagues, teams, data and systems.</p> <p><strong>Citizen account and ID</strong></p> <p>The needs to provide better intelligence around citizens is growing. It is essential in terms of joining up services and also in combating operational risk, security and fraud. If we truly want a more &lsquo;Amazon-like&rsquo; experience, it needs tackling. The trouble is, councils have been left to their own devices since Whitehall has failed, mostly for political reasons, to join up the many existing citizen identifiers (NHS number, driving licence, National Insurance, passport).</p> <p><strong>Virtual reality</strong></p> <p>Again, not a new technology, but its scope for local government is significant in terms of designing services, buildings use, roads, city centre use and specific support for vulnerable people. We are at the start of this journey but can expect to see some early trials in the next 2 years.</p> <p><strong>Robotic Process Automation</strong></p> <p>As distinct from AI, this is about automating and connecting high-volume transaction processing. Its not surprising therefore that early adoption is likely to be in Whitehall departments such as DWP and HMRC, but where councils have repeatable and predictable transactions, RPA offers the opportunity for intelligent automation which can add service value and spot outliers.</p> <p><strong>Newsfeeds</strong></p> <p>Not the standard newsfeeds, but the ones that can begin to link data together based on reader interests &ndash; individually and in communities. Councils have a key role in engaging with and informing the citizens in their patch, but still mostly use traditional approaches, including adverts, mailshots and leaflets. But sophisticated newsfeeds, linked to social media, could fundamentally change how services are accessed and viewed in turn enhancing democratic processes.&nbsp; This is some way off for most council marketing and communications departments though.</p> <p><strong>Blockchain</strong></p> <p>Much talked about as the technology behind cryptocurrencies, blockchain offers significant value in the future beyond this for councils. But only in the future. The areas for early adoption will be in particular where non-repudiated records are required &ndash; legal and democratic use spring to mind.</p> <p><strong>Biometric Authentication</strong></p> <p>No more passwords! Biometrics have been around for a while but are mostly in use for personal devices such as face and fingerprint recognition on smartphones. But the need for stronger authentication as services move to the cloud and are accessed with personal devices is clear enough, and the problems with growing cyber threats and multiple passwords has dramatically increased risks for councils. For a while though, more traditional methods are likely to endure.</p> <p><strong>Wearables</strong></p> <p>Not a new technology but using wearable technologies in the workplace can offer value not yet seen, from staff well-being, support for disabilities to lone-working monitoring. But this will take time to be accepted (and acceptable) and policies to ensure no abuse will be needed first.</p> <p>Although the G-Cloud uptake has been slower by local government than central government, it is clear that local government needs a vehicle to procure its technology in a simple and effective way. G-Cloud by its very nature should then be the first port of call for a local government CIO.</p> <p><em>Join the discussion on #techUKSmarterState To see more blogs like this, please visit the <a href="">website&nbsp;here.</a></em></p> The future of IOT is AI Mon, 03 Sep 2018 13:23:00 +0100 CRM Sync Guest blog: Phil Brunkard – CIO, Regional Government & Health, BT looks at the intersection between the Internet of Things (IoT) and Artificial Intelligence (AI) as part of our #techUKSmarterState campaign <p>There is a clear intersection between the Internet of Things (IoT) and Artificial Intelligence (AI). IoT is about connecting machines and making use of the data generated from those machines. AI is about simulating intelligent behaviour in machines of all kinds. Clearly an overlap.</p> <p>As IoT devices will generate vast amounts of data, then AI will be functionally necessary to deal with these huge volumes if we&rsquo;re to have any chance of making sense of the data.</p> <p>Data is only useful if it creates an action. To make data actionable, it needs to be supplemented with context and creativity. IoT and AI together is this context, i.e. &lsquo;connected intelligence&rsquo; and not just connected devices.</p> <p>Traditional methods of analysing structured data and creating action are not designed to efficiently process the vast amounts of real-time data that stream from IoT devices. This is where AI-based analysis and response becomes critical for extracting optimal value from that data.</p> <p>AI is beneficial for both real-time and post event processing:</p> <ul><li>Post event processing &ndash; identifying patterns in data sets and running predictive analytics, e.g. the correlation between traffic congestion, air pollution and chronic respiratory illnesses within a city centre</li> <li>Real-time processing &ndash; responding quickly to conditions and building up knowledge of decisions about those events, e.g. remote video camera reading license plates for parking payments</li> </ul><p>Actually to be more accurate when I say AI, I really mean machine learning. It is machine learning that provides the ability to detect patterns in data presented. It learns from these patterns in order to adjust the ways in which it then analyses that data or triggers actions.</p> <p>With machine learning embedded into an IoT environment you get more &lsquo;connected intelligence&rsquo;:</p> <ul><li>Predictive analytics &ndash; &lsquo;What will happen?&rsquo;</li> <li>Prescriptive analytics &ndash; &lsquo;What should we do?&rsquo;</li> <li>Adaptive/continuous analytics &ndash; &lsquo;What are the appropriate actions or decisions? &nbsp;How should the system adapt to the latest changes?&rsquo;</li> </ul><p>We are now also seeing AI being implemented in the edge. With greater processing power and longer battery life manufacturers are implementing AI processes in &lsquo;edge&rsquo; devices. Referring to the remote video camera example &ndash; you don&rsquo;t need to transmit the whole video, only data based on certain triggers, e.g. number and location of parking spaces or ANPR. &nbsp;This can be determined on the edge device.</p> <p>We&rsquo;re now seeing <a href="">significant investment in the convergence of IoT and AI </a>and even more sure with this &lsquo;intelligent edge&rsquo;. Microsoft announced in May its vision for intelligent cloud / Intelligent Edge. Azure IoT Edge will enable low-power devices to run containers and perform artificial intelligence locally but retain a connection to the cloud for management and modelling. Similarly in April, Amazon Web Services (AWS) updated its edge computing platform, Greengrass, to incorporate machine learning.</p> <p>So what does this all mean for the public sector? As the technology matures we will start to see the scenarios for IoT develop significantly beyond the traditional use cases we see today.</p> <p>A few examples:</p> <ul><li>Real-time public safety &ndash; thinking back to the video camera analysis example above &ndash; vehicle, facial and other visual patterns can be actioned sooner for quicker decision and response by the emergency services</li> <li>The ability of machine learning algorithms to foresee possibilities of a device failing will enable remote predictive maintenance to be a reality within a smart city context from street furniture to intelligent building management.</li> <li>The technology will be critical for autonomous vehicles to ingest millions of events from vehicles to ensure safety, reliability, and efficiency for driver less transportation.</li> </ul><p>IoT and AI combined could be the trigger to really drive smart city business cases &ndash; creating not just the connected city but the connected intelligent city.</p> <p><em>Join the discussion on #techUKSmarterState To see more blogs like this, please visit the<a href=""> website&nbsp;here.</a></em></p> How to use data to underpin ever-more-personalised healthcare Mon, 03 Sep 2018 13:20:00 +0100 CRM Sync Guest blog: Softwire Managing Director Zoe Cunningham looks at how clever use of data can enable us all to benefit from more tailored health services as part of our #techUKSmarterState campaign <p><img alt="" src="//" style="height:200px; width:133px"></p> <p>As health providers seek to achieve ever-better outcomes, care is becoming increasingly tailored to the individual. Advances in technology mean we can continually improve our understanding of our bodies and lifestyles, leading to ever-more-personalised health services.</p> <p>Tailored care is important, because one size doesn&rsquo;t fit all. A treatment that will be effective on one person, may not be the best course of action for another, even if both have the same condition.</p> <p><strong>Personalised healthcare today</strong></p> <p>Wearable technology already monitors our movements and advises us if we need to be more active. We&rsquo;re also seeing the emergence of highly personalised commercial healthcare services, where organisations analyse our bodies and lives to provide tailored wellbeing programmes.</p> <p>The exciting thing is that these examples are just the beginning. By collecting the right data and analysing it in intelligent ways using cutting-edge technology, we can quickly start to make our healthcare services more responsive to individuals&rsquo; situations, and therefore more likely to lead to positive outcomes.</p> <p><strong>The data challenge of delivering truly personalised medicine</strong></p> <p>Truly personalised medicine relies on the healthcare provider knowing and being able to analyse a huge amount of data. Factors such as age, gender, genetic makeup, personal and family medical history and general lifestyle all affect &ndash; to varying extents &ndash; the best course of action for you at any given time.</p> <p>Trying to collect, store and analyse all these factors and pick out which are relevant in a particular situation, poses enormous challenges. In some cases, these go beyond the capabilities of humans or consumer technology.</p> <p>So how do we tackle this data challenge, so that healthcare providers can offer services that match people&rsquo;s unique circumstances?</p> <p><strong>Compiling the right data</strong></p> <p>The first part of the answer is about gathering the data. The more complete the information is, the better the possible outcomes can be. Providers need to bring together individuals&rsquo; traditional medical histories with emerging health data, notably from wearable devices and programmes such as the 100,000 Genomes Project. This means opening up silos of data in innovative ways, given some won&rsquo;t have been designed to share information beyond the provider&rsquo;s own &lsquo;walled garden&rsquo;.</p> <p>All of this needs to be done carefully, to ensure individuals retain control over what information is stored, who can access it and how it&rsquo;s used. Granular, self-service privacy controls are a must.</p> <p><strong>Advanced data analysis</strong></p> <p>While it&rsquo;s important to create as complete a picture as possible of someone&rsquo;s health, not all the data will be relevant in every situation. This brings us to the other part of the answer, which is about processing and analysing huge amounts of data in a timely way.</p> <p>Because as well as sifting through the individual patient&rsquo;s data, systems will need to compare this against de-identified data from other patients (to look for patterns or commonalities), and intelligently decide when to disregard certain data, based on an ever-deeper understanding of health conditions.</p> <p>In many cases, this will require secure, high-performance cloud platforms.</p> <p><strong>Delivering better public services</strong></p> <p>As with all pioneering technology initiatives, the key is to create these capabilities step-by-step. Start where there&rsquo;s the greatest possible benefit and build out, adding data as required. Look first at traditional algorithms for analysis, then move to more sophisticated artificial intelligence once the former reach their limits.</p> <p>The prize will be ever-more-personalised healthcare offerings that result in patients leading longer and happier lives. Meanwhile, stretched public health services will be able to treat people more quickly and effectively, reducing the strain on scarce resources.</p> <p><em>Join the discussion on #techUKSmarterState To see more blogs like this, please visit the <a href="">website&nbsp;here.</a></em></p> techUK response to Home Secretary speech on keeping children safe Mon, 03 Sep 2018 11:54:30 +0100 CRM Sync techUK comment on Home Secretary Sajid Javid's recent speech on keeping children safe <p><strong>Commenting on the Home Secretary&rsquo;s speech today given at the NSPCC, Vinous Ali, Head of Policy, techUK said:</strong></p> <p>&ldquo;Sharing and viewing child sexual abuse images is illegal and the tech sector is united and dedicated to both the identification and removal of that content, as well as supporting law enforcement in prosecuting perpetrators. &nbsp;&nbsp;</p> <p>The Home Secretary has acknowledged that the identification of those committing these acts is a challenging task with perpetrators employing sophisticated techniques in an attempt to avoid detection. It is for that reason that collaboration between industry and law enforcement is so vital and why the sector has dedicated significant resources over many years to this issue.</p> <p>The tech industry is constantly investing in new ways to tackle illegal child abuse content online. The creation of the industry-funded Internet Watch Foundation, for example, was ground-breaking and provided a model for the rest of the world to follow.</p> <p>However, technology is only part of the solution and technology companies rely on being able to work closely with law enforcement. We must not fall into the trap of believing this is an online only issue. Today&rsquo;s announcement of more resources for law enforcement agencies is much needed and is very welcome, this will allow more perpetrators to be identified and prosecuted.&rdquo;</p> <p>&nbsp;</p> <p><strong>Notes to Editors</strong></p> <p>In 1996, the UK hosted 18% of the world&rsquo;s known online child sexual abuse material. Today, it hosts just 0.2%. - <a href=""></a>. According to IWF&rsquo;s most recent report, the majority of known child sexual abuse imagery is located on image hosting sites and cyberlockers. Less than 1% of known child sexual abuse material is hosted on social networks.</p> <p>Since 1996 IWF analysts have manually assessed nearly 700,000 reports and removed over 250,000 individual webpages of criminal content, primarily child sexual abuse images and videos.</p> <p>The Internet Watch Foundation is funded by the EU and Member companies from the online industry, including internet service providers (ISPs), mobile operators, content providers, hosting providers, filtering companies, search providers, trade associations and the financial sector. A list of member companies can be found here: <a href=""></a>&nbsp;</p> <p>Industry is working in collaboration globally to tackle this issue. In 2006 the <a href="">Technology Coalition</a> was created to tackle child sexual exploitation online. The <a href="">WEPROTECT Global Alliance</a> launched a new strategy in 2016, which sets out how they will work to identify and safeguard more victims and apprehend more perpetrators.</p> <p><a href="">Microsoft&rsquo;s PhotoDNA technology</a>, is a free service that helps identify and remove child sexual abuse images, and is now available in the cloud.</p> <p>Google is today making available <a href="">cutting-edge artificial intelligence</a> that can dramatically improve how NGOs and other technology companies review this content at scale and protect more children</p> Digital technology in court reform Mon, 03 Sep 2018 11:21:00 +0100 CRM Sync Guest blog: Balaji AnbiI, Head of Digital Architecture and Cyber Security, HM Courts and Tribunals Service as part of our #techUKSmarterState campaign <p>Technology is changing the way we think, feel, and how we serve our court users. It's also changing the way we work and can enable us to work better and smarter. To deliver the Reform programme, we&rsquo;ll be leveraging modern technology and associated skills and capabilities to build a modern system for administering justice. It will benefit everyone who uses it, for generations to come.</p> <p>The Government Digital Service (GDS) has set the bar high for digital transformation in government, and we plan to rise to the challenge by not only transforming our way of delivering services to citizens now, but also by building online services which will be fit for the future. Architecture, a borrowed term from the civil engineering discipline, applies equally well to technology systems engineering.</p> <p>We see digital architecture as one of the core pillars of the Reform programme. The reform is a far-reaching initiative across the country and is supported by the complete thinking of how to plan and build for the virtual world. We will drive planning for the creation of the technology building blocks to develop this new virtual world, underpinned by the Internet, as the information highway.</p> <p><strong>How are we helping the Reform programme?</strong></p> <p>The Digital Architecture team will bring a common framework to support the Reform programme in developing citizen-centric, sustainable, and resilient digital services to meet the needs of courts users.</p> <p>The changes we&rsquo;ve made over the past year (including reviewing the baseline of how our function operates; resetting the ways of working within digital architecture; and clarifying our functional remit) have been welcomed by our HMCTS colleagues for the increased clarity of direction and cross-team co-operation they will bring.</p> <p><strong>Data and security</strong></p> <p>I believe access to data in a timely manner is the main rationale to influence technology. The &lsquo;Digital Age&rsquo; is sometimes referred as the Information Age and I strongly prefer the latter term - digital is only the means, the harnessing of data is the actual benefit. It helps that our CEO, Susan Acland-Hood, is a strong advocate of open and accessible data, and our team has already started building its data as a domain capability and helping the Reform programme to shape data constructs. It's also our role to set the strong standards that will support this work, whilst ensuring that personal data is kept securely, and we have some of the best security architects supporting our teams to do this.</p> <p>In traditional transformation programmes, security used to be an after-thought, a bolt-on to technology and that worked well enough for a while; however, as the digital systems start to operate in the cloud, security requires a different perspective and has to be part of the design. We strongly subscribe to this principle of security by design and prefer not to publicise our security building blocks for obvious reasons. Cyber security is a key element within our work.</p> <p><strong>Our ambition</strong></p> <p>Our team has just initiated an overall architecture strategy review across data, applications, integration, cyber security and technology/platforms. We are also revisiting our vision and objectives, to re-affirm the direction and benefits of our work. This exercise aims to provide a stronger foundation and sharper focus to subsequent rounds of systems engineering and implementation at HMCTS.</p> <p>We want our role to define a consistent and agile approach to building technology. To enable the delivery of user-centred digital services for our legal system, both in the virtual and physical world, we will focus on how applications are designed, how they integrate and interact with other services and how data is shared securely. We will focus and execute the method in line with GDS principles that will enable the Reform programme to deliver a customer-centric modern justice platform for citizens and other court users. We are building a modern digital platform for an effective administration of Justice &mdash; that is not only for us, but for our forthcoming generations too.</p> <p><em>A version of this blog originally appeared on the <a href="http://Technology%20is%20changing%20the%20way%20we%20think,%20feel,%20and%20how%20we%20serve%20our%20court%20users.%20It's%20also%20changing%20the%20way%20we%20work%20and%20can%20enable%20us%20to%20work%20better%20and%20smarter.%20To%20deliver%20the%20Reform%20programme,%20we%E2%80%99ll%20be%20leveraging%20modern%20technology%20and%20associated%20skills%20and%20capabilities%20to%20build%20a%20modern%20system%20for%20administering%20justice.%20It%20will%20benefit%20everyone%20who%20uses%20it,%20for%20generations%20to%20come.%20The%20Government%20Digital%20Service%20(GDS)%20has%20set%20the%20bar%20high%20for%20digital%20transformation%20in%20government,%20and%20we%20plan%20to%20rise%20to%20the%20challenge%20by%20not%20only%20transforming%20our%20way%20of%20delivering%20services%20to%20citizens%20now,%20but%20also%20by%20building%20online%20services%20which%20will%20be%20fit%20for%20the%20future.%20Architecture,%20a%20borrowed%20term%20from%20the%20civil%20engineering%20discipline,%20applies%20equally%20well%20to%20technology%20systems%20engineering.%20We%20see%20digital%20architecture%20as%20one%20of%20the%20core%20pillars%20of%20the%20Reform%20programme.%20The%20reform%20is%20a%20far-reaching%20initiative%20across%20the%20country%20and%20is%20supported%20by%20the%20complete%20thinking%20of%20how%20to%20plan%20and%20build%20for%20the%20virtual%20world.%20We%20will%20drive%20planning%20for%20the%20creation%20of%20the%20technology%20building%20blocks%20to%20develop%20this%20new%20virtual%20world,%20underpinned%20by%20the%20Internet,%20as%20the%20information%20highway.%20How%20are%20we%20helping%20the%20Reform%20programme?%20The%20Digital%20Architecture%20team%20will%20bring%20a%20common%20framework%20to%20support%20the%20Reform%20programme%20in%20developing%20citizen-centric,%20sustainable,%20and%20resilient%20digital%20services%20to%20meet%20the%20needs%20of%20courts%20users.%20The%20changes%20we%E2%80%99ve%20made%20over%20the%20past%20year%20(including%20reviewing%20the%20baseline%20of%20how%20our%20function%20operates;%20resetting%20the%20ways%20of%20working%20within%20digital%20architecture;%20and%20clarifying%20our%20functional%20remit)%20have%20been%20welcomed%20by%20our%20HMCTS%20colleagues%20for%20the%20increased%20clarity%20of%20direction%20and%20cross-team%20co-operation%20they%20will%20bring.%20Data%20and%20security%20I%20believe%20access%20to%20data%20in%20a%20timely%20manner%20is%20the%20main%20rationale%20to%20influence%20technology.%20The%20%E2%80%98Digital%20Age%E2%80%99%20is%20sometimes%20referred%20as%20the%20Information%20Age%20and%20I%20strongly%20prefer%20the%20latter%20term%20-%20digital%20is%20only%20the%20means,%20the%20harnessing%20of%20data%20is%20the%20actual%20benefit.%20It%20helps%20that%20our%20CEO,%20Susan%20Acland-Hood,%20is%20a%20strong%20advocate%20of%20open%20and%20accessible%20data,%20and%20our%20team%20has%20already%20started%20building%20its%20data%20as%20a%20domain%20capability%20and%20helping%20the%20Reform%20programme%20to%20shape%20data%20constructs.%20It's%20also%20our%20role%20to%20set%20the%20strong%20standards%20that%20will%20support%20this%20work,%20whilst%20ensuring%20that%20personal%20data%20is%20kept%20securely,%20and%20we%20have%20some%20of%20the%20best%20security%20architects%20supporting%20our%20teams%20to%20do%20this.%20In%20traditional%20transformation%20programmes,%20security%20used%20to%20be%20an%20after-thought,%20a%20bolt-on%20to%20technology%20and%20that%20worked%20well%20enough%20for%20a%20while;%20however,%20as%20the%20digital%20systems%20start%20to%20operate%20in%20the%20cloud,%20security%20requires%20a%20different%20perspective%20and%20has%20to%20be%20part%20of%20the%20design.%20We%20strongly%20subscribe%20to%20this%20principle%20of%20security%20by%20design%20and%20prefer%20not%20to%20publicise%20our%20security%20building%20blocks%20for%20obvious%20reasons.%20Cyber%20security%20is%20a%20key%20element%20within%20our%20work.%20Our%20ambition%20Our%20team%20has%20just%20initiated%20an%20overall%20architecture%20strategy%20review%20across%20data,%20applications,%20integration,%20cyber%20security%20and%20technology/platforms.%20We%20are%20also%20revisiting%20our%20vision%20and%20objectives,%20to%20re-affirm%20the%20direction%20and%20benefits%20of%20our%20work.%20This%20exercise%20aims%20to%20provide%20a%20stronger%20foundation%20and%20sharper%20focus%20to%20subsequent%20rounds%20of%20systems%20engineering%20and%20implementation%20at%20HMCTS.%20We%20want%20our%20role%20to%20define%20a%20consistent%20and%20agile%20approach%20to%20building%20technology.%20To%20enable%20the%20delivery%20of%20user-centred%20digital%20services%20for%20our%20legal%20system,%20both%20in%20the%20virtual%20and%20physical%20world,%20we%20will%20focus%20on%20how%20applications%20are%20designed,%20how%20they%20integrate%20and%20interact%20with%20other%20services%20and%20how%20data%20is%20shared%20securely.%20We%20will%20focus%20and%20execute%20the%20method%20in%20line%20with%20GDS%20principles%20that%20will%20enable%20the%20Reform%20programme%20to%20deliver%20a%20customer-centric%20modern%20justice%20platform%20for%20citizens%20and%20other%20court%20users.%20We%20are%20building%20a%20modern%20digital%20platform%20for%20an%20effective%20administration%20of%20Justice%20%E2%80%94%20that%20is%20not%20only%20for%20us,%20but%20for%20our%20forthcoming%20generations%20too.%20A%20version%20of%20this%20blog%20originally%20appeared%20on%20the%20Inside%20HMCTS%20blogs%20page.">Inside HMCTS blogs page.</a></em></p> <p><em>Join the discussion on #techUKSmarterState To see more blogs like this, please visit the <a href="">website&nbsp;here.</a></em></p> Building blocks for the Smarter State Mon, 03 Sep 2018 09:05:00 +0100 CRM Sync Guest blog: Gary Todd, CEO Founder of Famiio dissects what actually is the Smarter State and how do we build it as part of our #techUKSmarterState campaign <p><strong>The UK can be a global leader in building the Smarter State.&nbsp; But what does this actually mean?&nbsp; And how can we help to realise this potential &hellip; and avoid missing opportunities?</strong></p> <p>Emerging technology is already bringing some amazing developments through IoT sensors, AI, data, etc.&nbsp; You have probably imagined what is possible in the future and you may be expectant for new innovations that are yet to be.&nbsp; As the GovTech market continues to grow, the optimist will anticipate the UK connecting citizens to information, empowering them to make choices for their families in network-enabled communities and cities.</p> <h3>1.&nbsp; &lsquo;Building &hellip;&rsquo;</h3> <p>So what do we actually need to build?&nbsp; What are the raw materials?&nbsp; More IoT sensor installations across our cities?&nbsp; Better algorithms, better tech?&nbsp; Yes &hellip; but there is a growing recognition that nothing can be done without better data, specifically &hellip; clean, open and ethical data.</p> <p>We must be intentional about building <a href="">Data As Infrastructure,</a> much like we would create water mains, broadband networks and highways.&nbsp; The infrastructure needed to create, collect and maintain &lsquo;trustworthy data&rsquo; is often underestimated &ndash; but it&rsquo;s fundamental to the Smarter State.&nbsp; We can&rsquo;t just expect &lsquo;someone else&rsquo; to build it.</p> <p>And there are a range of catalysts needed too &ndash; Government investment, legislation, governance, research, cross-sector development &ndash; without these we risk someone else having ownership of both the infrastructure and data, something that will inevitably stifle openness, innovation and outcomes.</p> <h3>2.&nbsp; &lsquo;&hellip; the Smarter &hellip;&rsquo;</h3> <p>So what of this word &lsquo;Smarter&rsquo; &ndash; what does it mean?&nbsp; There are already some excellent resources about this, from people better qualified than I; not least of which is <a href="">&rsquo;5 ways to make our cities smarter&rsquo;,</a> a superb blog post by Anil Menon (Smart+Connected Communities, Cisco).&nbsp; In his accessible article, he defines five &lsquo;smarter&rsquo; areas as:</p> <p>Global outlook and political will;</p> <p>Smart standards;</p> <p>Smart regulations;</p> <p>Public private partnerships;</p> <p>Local innovation.</p> <p>Whilst not an exhaustive list, addressing these will meet existing challenges, whilst exposing further opportunities to significantly accelerate the UK as a Smarter State.</p> <h3>3.&nbsp; &lsquo;&hellip; State&rsquo;</h3> <p>And what do we mean by the word &lsquo;State&rsquo;?&nbsp; Wikipedia highlights that a State is &lsquo;served by a continuous succession of different governments.&rsquo;</p> <p>For long-term benefits to be truly realised, a &lsquo;Smarter&rsquo; State should be robust enough to weather the inevitable changes in governments.&nbsp; This includes the need for continuity of sustainable funding, new innovative business models, and separation of data access from the bias of advertising revenue.&nbsp; Again, these are all areas where government and others must be intentional &ndash; left to chance, rewards will be short and shallow.</p> <h3>Summary &ndash; Our personal challenge</h3> <p>Are we serious about working together to build a Smarter State?&nbsp; Then we must each identify the challenge(s) &hellip; and take action!&nbsp; Whether in the private, public, voluntary or <a href="">fourth sector,</a> we should work in concert &ndash; individually, corporately and collaboratively &ndash; to realise this potential and deliver benefits to all.</p> <p>Here are three actions to consider &hellip;</p> <p><strong>Start (or respond to) a conversation.</strong><br> Open channels with innovative SMEs, get involved in Twitter threads, approach non-incumbent suppliers who suggest novel solutions &ndash; this needs to happen much more than now.</p> <p><strong>Invest in &lsquo;Data As Infrastructure&rsquo;.</strong><br> Relying on technological osmosis will not deliver.&nbsp; Be intentional about funding, commissioning and innovative data opportunities.&nbsp; This is the lifeblood of the Smarter State.</p> <p><strong>Make tech solutions &hellip; open, accessible, interoperable, portable, trustworthy and accountable.</strong><br> Ask how you can improve to address unhelpful boundaries, siloes, bias, closed data, discrimination and data quality.&nbsp; Better data leads to better information, systems and outcomes for everyone.</p> <p>Whatever your Smart &lsquo;recipe&rsquo;, let&rsquo;s work together to build the Smarter State &ndash; to empower citizens to self-serve, make informed choices and improve their daily lives, outcomes and futures.&nbsp; <strong>This is truly building the Smarter State.</strong></p> <hr><p>Gary Todd<br> CEO Founder, Famiio<br> Twitter @Sonitude<br></p> <p><em>Join the discussion on #techUKSmarterState To see more blogs like this, please visit the <a href="">website&nbsp;here.</a></em></p> Building the Smarter State Campaign Week Mon, 03 Sep 2018 08:18:00 +0100 CRM Sync The Building the Smarter State Campaign Week (03-07 September) will highlight how technology is transforming public services #techUKSmarterState <p><strong>This week techUK is putting the spotlight on the technologies shaping the public services of today and tomorrow. </strong></p> <p><img alt="" src="//" style="height:142px; width:600px"></p> <p>In conjunction with techUK&rsquo;s flagship public sector conference - &lsquo;Building the Smarter State&rsquo;, this week&rsquo;s Campaign Week will showcase through blogs, videos and case studies how organisations are preparing for change re-imagining public service delivery to ensure safety and security. We will also be identifying the technologies that are disrupting the sector; to allow the GovTech market to evolve through collaborative working and an environment that incubates innovation.</p> <p><a href="">The Building the Smarter state </a>conference, on the 6 September, will bring together hundreds of digital leaders from across the public and private sector, so they can exchange ideas to help re-think the public services of tomorrow. A lot will be discussed and shared on how we can create the right environment for the &lsquo;the Smarter State&rsquo; vision to come true.</p> <p>Make sure you join the conversation on Twitter (@techUK) using #techUKSmarterState.&nbsp; &nbsp;</p> <p>You can catch up on all this week&rsquo;s material by clicking on the links below.</p> <p>&nbsp;</p> <h4><strong>Monday 3 September - Emerging tech to deliver 21st century public services</strong></h4> <p>- <a href=""><strong>Guest blog: Building blocks for the Smarter State</strong></a> by&nbsp;Gary Todd, CEO Founder of Famiio</p> <p>- <strong><a href="">Guest blog: Digital technology in court reform</a> </strong>by&nbsp;Balaji AnbiI, Head of Digital Architecture and Cyber Security, HM Courts and Tribunals&nbsp;</p> <p>- <a href=""><strong>Guest blog: How to use data to underpin ever-more-personalised healthcare</strong></a> by&nbsp;Softwire Managing Director Zoe Cunningham&nbsp;</p> <p>- <a href=""><strong>Guest blog:&nbsp;The future of IOT is AI</strong></a> by&nbsp;Phil Brunkard &ndash; CIO, Regional Government &amp; Health, BT</p> <p>- <a href=""><strong>Guest blog:&nbsp;What Local Gov should buy</strong></a> on G-Cloud 10 by&nbsp;Jos Creese, Strategic Adviser, Advice Cloud&nbsp;</p> <p>&nbsp;</p> <h4><strong>Tuesday 4 September - Connected Cities and Connected Citizens&nbsp;</strong></h4> <p><strong>- Guest blog: <a href="">Connecting the smart city to it's citizens</a></strong> by Gregor Kochendoerfer, Senior Engagement Manager at T-Systems</p> <p><strong>- Guest blog: <a href="">Smart cities: local leaders are here, where&rsquo;s central Government?</a></strong> by&nbsp;Jessica Russell, Programme manager for Transport and Smart Cities at techUK</p> <p><strong>- Guest blog: <a href="">Open technology and data connects citizens and cities</a> by Phil Brunkard</strong> &ndash; CIO, Regional Government &amp; Health, BT&nbsp;</p> <p><strong>- Guest blog:&nbsp;<a href="">Building super-connected cities</a></strong>&nbsp;by&nbsp;Calum Handforth, Digital Infrastructure Programme Manager at Southwark Council</p> <p><strong>- Guest blog:</strong>&nbsp;<strong><a href="">The key to creating smart communities</a></strong>&nbsp;by&nbsp;Stu Higgins Head of Smart Cities and IoT at Cisco</p> <p><strong>- Guest blog:</strong>&nbsp;<strong><a href="">The Cities of the Future Powered by Cloud Computing</a></strong>&nbsp;by&nbsp;Sri Elaprolu, Senior Manager, Worldwide Public Sector IoT Practice at Amazon Web Services</p> <p><strong>- Guest blog:&nbsp;<a href="">Why digital inclusion has to be at the heart of every place</a></strong>&nbsp;by Alex Cousins, business development director at Capita</p> <p><strong>- Guest blog: <a href="">I'm only Human - designing public services for our needs</a></strong> by Niamh McKenna, Managing Director, Accenture Health</p> <h4>&nbsp;</h4> <h4><strong>Wednesday 5 September - Managing change in public services</strong></h4> <p><strong>- Guest blog:&nbsp;<a href="">Don&rsquo;t fear the robots, but fear what you could be missing out on</a></strong>&nbsp;by Richard Porter&nbsp;solutions development director at Agilisys</p> <p><strong>- Guest blog:&nbsp;<a href="">You can&rsquo;t always get what you want - (and why you shouldn&rsquo;t try)</a>&nbsp;</strong>by Andrew Pavourd&nbsp;CEO, Apply 4 Technology &amp; Director, FilmFixer Ltd&nbsp;</p> <p><strong>- Guest blog:&nbsp;<a href="">Built to last: A sustainable analytics approach</a>&nbsp;</strong>by&nbsp;Accenture MD Chris Gray</p> <p><strong>- Guest blog:&nbsp;</strong><strong><a href="">Is it time for the Public Sector to start experimenting?</a></strong>&nbsp;by&nbsp;Sean Luke CIO at BT&nbsp;</p> <p><strong>- Guest blog:&nbsp;</strong><strong><a href="">Customer-centric approach to public services</a>&nbsp;</strong>by&nbsp;Mick Halliday Chief Digital Officer, Public Sector, at Capgemini UK</p> <p><strong>- Guest blog:</strong>&nbsp;<strong><a href="">Driving culture change for digital policing</a>&nbsp;</strong>by DCS Paul Keasey, Programme Lead &ndash; National Digital Intelligence and Investigations NPCC Digital Policing Portfolio&nbsp;</p> <h4>&nbsp;</h4> <h4><strong>Thursday 6 September - The importance of ID, Security&nbsp;and trust&nbsp;</strong></h4> <p><strong>- Guest blog:&nbsp;<a href="">Don&rsquo;t fear the robots, but fear what you could be missing out on</a></strong>&nbsp;by&nbsp;Richard Porter, solutions development director at Agilisys</p> <p><strong>- Guest blog:&nbsp;<a href="">You can&rsquo;t always get what you want - (and why you shouldn&rsquo;t try)</a></strong>&nbsp;by&nbsp;Andrew Pavord&#8239;, CEO, Apply 4 Technology &amp; Director, FilmFixer Ltd</p> <p><strong>- Guest blog:&nbsp;<a href="">Built to last: A sustainable analytics approach</a></strong>&nbsp;by&nbsp;Accenture MD Chris Gray</p> <p><strong>- Guest blog:&nbsp;<a href="">Is it time for the Public Sector to start experimenting?</a></strong>&nbsp;by&nbsp;Sean Luke CIO at BT</p> <p><strong>- Guest blog:&nbsp;<a href="">Customer-centric approach to public services</a></strong>&nbsp;by&nbsp;Mick Halliday Chief Digital Officer, Public Sector, at Capgemini UK</p> <p><strong>- Guest blog:&nbsp;</strong><strong><a href="">Driving culture change for digital policing</a></strong>&nbsp;by&nbsp;DCS Paul Keasey, Programme Lead &ndash; National Digital Intelligence and Investigations NPCC Digital Policing Portfolio</p> <p>- Guest blog:&nbsp;<a href="">Data, security &amp; trust in policing</a>&nbsp;by&nbsp;Henry Rex, Programme Manager, Justice &amp; Emergency Services - techUK</p> <p>&nbsp;</p> <h4><strong>Friday 7 September - SME's and Partners working with the Public Sector&nbsp;</strong></h4> <p><strong>- Guest blog:&nbsp;<a href="">Diverse open collaboration drives innovation success</a>&nbsp;</strong>by&nbsp;Phil Brunkard &ndash; CIO, Regional Government &amp; Health at BT</p> <p><strong>- Guest blog:&nbsp;<a href="">How secure cloud collaboration is enabling SKYNET 6 team</a></strong>&nbsp;by&nbsp;Luca Leone, Defence Business Development manager at Kahootz</p> <p><strong>- Guest blog:&nbsp;<a href="">Understanding G-Cloud 10: Opportunities for SMEs</a>&nbsp;</strong>by&nbsp;Andrew Mellish, Six Degrees</p> <p><a href=""><strong>- Guest blog:&nbsp;Growing the Local GovTech Market</strong></a> by Georgina Maratheftis, Programme Manager - Local Government, techUK</p>Contact: <a href=""></a> SmarterUK August Newsletter Fri, 31 Aug 2018 14:11:33 +0100 CRM Sync SmarterUK August Newsletter bringing you a packed September! <p>We are launching our&nbsp;<a href="" onclick=", '', 'resizable=no,status=no,location=no,toolbar=no,menubar=no,fullscreen=no,scrollbars=no,dependent=no'); return false;">State of the Connected Home 2018 Report on 12 September</a>!<br> The report&nbsp;looks&nbsp;at the current consumer understanding of the connected home market. Developed in partnership with&nbsp;<a href="" onclick=", '', 'resizable=no,status=no,location=no,toolbar=no,menubar=no,fullscreen=no,scrollbars=no,dependent=no'); return false;">market research firm, GfK</a>, it explores the appeal and ownership of different categories of devices and makes recommendations to encourage further adoption in the UK. The research explores knowledge and understanding of the categories, ownership of connected home products and services and main barriers to adoption.<br><br> The report launch will be an engaging interaction and exploration of the sector and ask the question, what can the industry, together with techUK, do to promote and encourage a value proposition for consumers, working alongside government on privacy and security.<br><br> In Smart Energy, we are responding to Ofgem&rsquo;s consultation published in July on&nbsp;<a href="" onclick=", '', 'resizable=no,status=no,location=no,toolbar=no,menubar=no,fullscreen=no,scrollbars=no,dependent=no'); return false;">access to half-hourly electricity data for settlement purposes</a>. The consultation&nbsp;seeks&nbsp;stakeholders&rsquo; views on the future of suppliers needing access to their customers&rsquo; half-hourly consumption data from their smart meter, to strike the right balance between realising the benefits of settlement reform while ensuring that consumers&rsquo; privacy is appropriately safeguarded.<br><br> On 13 September, we are also organising a&nbsp;<a href="" onclick=", '', 'resizable=no,status=no,location=no,toolbar=no,menubar=no,fullscreen=no,scrollbars=no,dependent=no'); return false;">Kick-Off of the Active Home Work Group</a>. It will be an action orientated delivery group focused on developing the concept of an Active Home and moving the market forward to address gaps within the industry. The group is being formed following&nbsp;the <a href="" onclick=", '', 'resizable=no,status=no,location=no,toolbar=no,menubar=no,fullscreen=no,scrollbars=no,dependent=no'); return false;">successful workshop that we held in May.</a><br><br> In Smart Cities, our &ldquo;What makes a &lsquo;good&rsquo; Digital Board?&rdquo; report was finalised, so thank you to all those who contributed to it. We are looking forward to supporting local authorities on their digital evolution journeys and ultimately laying the foundations for smart cities and communities around the UK. The report will be launched on 19 September at our&nbsp;<a href="" onclick=", '', 'resizable=no,status=no,location=no,toolbar=no,menubar=no,fullscreen=no,scrollbars=no,dependent=no'); return false;">Local Gov Transformation: Creating Smart Places&nbsp;event</a>, and we would be delighted to have you join us.<br><br> Earlier this month, the Department for Transport and Centre for Connected and Autonomous Vehicles launched a&nbsp;<a href="" onclick=", '', 'resizable=no,status=no,location=no,toolbar=no,menubar=no,fullscreen=no,scrollbars=no,dependent=no'); return false;">consultation package to explore the grand challenge &ndash; future of mobility</a> that &ldquo;seeks views and evidence from all those with an interest in how we get around&rdquo;. Our Transport Work Stream is currently preparing a response to one of the calls for evidence focusing on the future of urban mobility. If you would like to be involved in this, please&nbsp;<a href="">contact Jessica Russell</a>&nbsp;<strong>before 7 September</strong>. We encourage our members to submit responses to the various topics offered in the package.<br><br> techUK will hold&nbsp;a Supercharging Campaign Week from 1 &ndash; 5 October 2018 to build momentum in the lead up to our&nbsp;<a href="" onclick=", '', 'resizable=no,status=no,location=no,toolbar=no,menubar=no,fullscreen=no,scrollbars=no,dependent=no'); return false;">Supercharging the Digital Economy&nbsp;conference</a> on 18 October in Manchester. We would be delighted to have you be part of the Campaign Week.&nbsp;Each day during the week there will be a different topic with blog posts, tweets (#Supercharging18) and case studies centered on each of the below themes. Contribution can be submitted as a written blog (max 600 words), a case study or a video that demonstrates your view on a single topic. Topics cover; Digitalisation: a vision for the UK; Supercharging digitally powered regions; key ingredients for supercharging the digital economy; a closer look at digitalisation: retail and a closer look at digitalisation: Transport. If you would like to contribute, please&nbsp;<a href="">email Jessica Russell</a>&nbsp;by<strong>&nbsp;Friday 7 September.</strong><br><br> For a round-up of all our SmarterUK&nbsp;in the first half of 2018, have a look at our&nbsp;<a href="" onclick=", '', 'resizable=no,status=no,location=no,toolbar=no,menubar=no,fullscreen=no,scrollbars=no,dependent=no'); return false;">SmarterUK&nbsp;Biannual Round-up</a>.</p>Contact: <a href=""></a>Contact: <a href=""></a> JSaRC update - September 2018 Fri, 31 Aug 2018 13:50:15 +0100 CRM Sync The Home Office's Joint Security & Resilience Centre 's September update to Industry. <p>The Home Office's Joint Security &amp; Resilience Centre is committed to improving and increasing their communications with industry during 2018. As part of this plan, they are providing industry with regular updates regarding current and pipeline projects at JSaRC. See below for their most recent announcements&hellip;</p> <p>&nbsp;</p> <p><strong>HMPPS Prison Visitor Verification Challenge</strong></p> <p>Thank you for your questions and responses to the HMPPS Visitor Verification Challenge. Due to a technical issue with the JSaRC mailbox, questions and responses&nbsp;did not arrive until after the deadline for responses had expired and because of this answers have not been sent out.&nbsp;In light of this issue we are extending the deadline for responses until 23:59 on Friday 7 September.&nbsp;To view responses to the questions asked, please follow the link <a href=";em=15880040&amp;turl=">here.</a></p> <p>&nbsp;</p> <p>All responses already submitted will be considered, however if any company that has already submitted a response wishes to resubmit an updated&nbsp;version, the most recent response prior to the new deadline will be accepted.</p> <p>&nbsp;</p> <p><strong>OSCT Director General Tom Hurd visits JSaRC&rsquo;s Cambridge HQ</strong></p> <p>OSCT Director General, Tom Hurd visited the JSaRC HQ in Cambridge this week. Tom was introduced to the team and taken on a tour of our offices and collaboration space. Tom joined the team in our Workplan Meeting to gain a detailed overview of our current and upcoming projects and programmes. Although increasingly aware of the projects we run, Tom was able to see that through our &lsquo;outcomes-focussed&rsquo; work, the team is bridging the gaps between government security challenges and engagement with the security sector.&nbsp;</p> <p>&nbsp;</p> <p><strong>Mobile Protective Security to VIPs Meeting &ndash; 28 September</strong></p> <p>JSaRC is hosting a meeting to discuss the private sector&rsquo;s capabilities in providing mobile protective security to VIPs in the UK.&nbsp; Companies who are actively providing this type of service in the UK are invited to register their interest to attend.&nbsp; The meeting will be run from 0900-1030 on 28 September in London.&nbsp; Places are very limited, so please respond ASAP to <a href=""></a> entitling your email &lsquo;Mobile Protective Security Meeting&rsquo;.&nbsp; Further details will be made available once your place is confirmed.</p> <p>&nbsp;</p> <p><strong>Security and Policing &ndash; March 2019</strong></p> <p>The JSaRC team is now fully engaged in the planning and delivery of next year&rsquo;s Security and Policing event.&nbsp; Themes for the event will include &lsquo;Protecting the Public&rsquo; and &lsquo;Protecting the Protectors&rsquo; and confirmed attendance by VIPs include the Home Secretary and Security Minister.&nbsp;Features will include a new Government Demonstration Zone and three Immersive Experiences showcasing the latest technologies and capabilities in CBRNE, Digital Innovation and fighting Serious Organised Crime.</p> <p>&nbsp;</p> <p><strong>Academic Engagement&nbsp;Forum &ndash; 16 October 2018&ndash; Hold the Date</strong></p> <p>JSaRC works closely with academia as well as industry. Following on from the success of our Academic Engagement Forum held in London&nbsp;in June, we are actively planning another forum in Manchester.&nbsp;Invitations will be sent out in the coming days.</p> <p>&nbsp;</p> <p><strong>International Security Expo &ndash;&nbsp;28-29 November 2018&nbsp;&ndash; Hold the Date</strong></p> <p>JSaRC will be participating in the upcoming International Security Expo, being held at London&rsquo;s Olympia on&nbsp;28-29 November. This event is one of the security industry&rsquo;s leading events, packed with conferences, demonstrations and opportunities to engage with some of the UK&rsquo;s most innovative organisations.&nbsp;You can register to attend<u> <a href=";em=15880040&amp;turl=">here</a></u></p>Contact: <a href=""></a> SmarterUK Biannual Round-Up Thu, 30 Aug 2018 15:49:00 +0100 CRM Sync Find out what we've been up to for the first half of 2018 and who we've engaged with, as well as insight into the second half of the year. <p>Welcome to the SmarterUK biannual round-up. Find out what we have been up to in&nbsp;Transport, Smart Cities &amp; Communities, and Smart Energy &amp; Utilities.</p> <p>Want to find out more? Contact our SmarterUK Team.</p> <p>&nbsp;</p>Contact: <a href=""></a>Contact: <a href=""></a>Contact: <a href=""></a>Contact: <a href=""></a> techUK Policy Pulse | Your weekly update on digital and tech policy Thu, 30 Aug 2018 14:18:40 +0100 CRM Sync If we didn’t already know it, the change in the weather is a sure sign that summer is coming to an end... <p>MPs will return to Westminster on 4 September for a week and a half before party conference season kicks off, something I&rsquo;m sure every parliamentarian regardless of party is looking forward to(!). But before we get carried away with conference season, let&rsquo;s take a look at what&rsquo;s been happening in tech policy this week.<br><br> Before Parliament restarts, Theresa May has squeezed in a three-day mission to the African nations of <a href=";recipientid=contact-7da232c00f23e81181155065f38be571-9b9feb685ffb43dbb7255a1d97da2f98&amp;esid=fc9251a8-38ac-e811-813d-5065f38b5621&amp;urlid=3"><span style="color:#0000FF">South Africa, Nigeria and Kenya</span></a> where she has so far announced her ambition for the UK to be largest G7 investor in Africa by 2022 and a <a href=";recipientid=contact-7da232c00f23e81181155065f38be571-9b9feb685ffb43dbb7255a1d97da2f98&amp;esid=fc9251a8-38ac-e811-813d-5065f38b5621&amp;urlid=4"><span style="color:#0000FF">series of innovation partnerships</span></a>, as well as stressing her desire to deepen economic links post-Brexit. 29 senior British business leaders from the technology, infrastructure and financial and professional services sectors have accompanied her to showcase the best of British.<br><br> The Prime Minister also announced a pledge of <a href=";recipientid=contact-7da232c00f23e81181155065f38be571-9b9feb685ffb43dbb7255a1d97da2f98&amp;esid=fc9251a8-38ac-e811-813d-5065f38b5621&amp;urlid=5"><span style="color:#0000FF">&pound;92 million to scope out a &ldquo;sovereign&rdquo; navigation system</span></a> in case the UK is shut out of the EU&rsquo;s Galileo project post-Brexit. The UK Government has acknowledged that sustained disruption to satellite navigation could cost the UK economy &pound;1 billion a day because of the widespread use of GPS.<br><br> Digital Minister Margot James this week announced a new &pound;1 million <a href=";recipientid=contact-7da232c00f23e81181155065f38be571-9b9feb685ffb43dbb7255a1d97da2f98&amp;esid=fc9251a8-38ac-e811-813d-5065f38b5621&amp;urlid=6"><span style="color:#0000FF">Digital Skills Innovation Fund</span></a> to help people from underrepresented groups build their digital skills to help them take up digital roles. This is a welcome initiative given the lack of diversity in the sector, but far more needs to be done to grow a pipeline of diverse talent.<br><br> Across the pond, President Trump, in a couple of early morning tweets, has <a href=";recipientid=contact-7da232c00f23e81181155065f38be571-9b9feb685ffb43dbb7255a1d97da2f98&amp;esid=fc9251a8-38ac-e811-813d-5065f38b5621&amp;urlid=7"><span style="color:#0000FF">accused platforms of manipulating search results</span></a> and &ldquo;suppressing voices of Conservatives and hiding information and news that is good.&rdquo; His claim that this is a &ldquo;very serious situation&rdquo; which will be &ldquo;addressed&rdquo; will no doubt have some worried of further regulation.</p> <hr><h3><strong>techUK news and events</strong></h3> <p>It is the final week of our <a href=";Status=&amp;Lang=&amp;test=&amp;SSL=&amp;Type=&amp;Mode=&amp;Data=&amp;Frm=beg&amp;&amp;Dir=FST"><span style="color:#0000FF">summer survey of parents working in tech</span></a>. If that&rsquo;s you, we want to hear your views on the future of work and whether you think the education system is preparing your children to seize opportunities. The survey only takes five minutes to complete and will help inform techUK&rsquo;s work in this area.<br><br> techUK will run two sessions at this year&rsquo;s NHS Expo, taking place in Manchester on 5 and 6 September, on the equally important subjects of how <a href=";recipientid=contact-7da232c00f23e81181155065f38be571-9b9feb685ffb43dbb7255a1d97da2f98&amp;esid=fc9251a8-38ac-e811-813d-5065f38b5621&amp;urlid=9"><span style="color:#0000FF">SMEs are driving the digital revolution in Health and Care</span></a> and <a href=";recipientid=contact-7da232c00f23e81181155065f38be571-9b9feb685ffb43dbb7255a1d97da2f98&amp;esid=fc9251a8-38ac-e811-813d-5065f38b5621&amp;urlid=10"><span style="color:#0000FF">how to develop the analytical tools and skills needed to unleash the power of NHS data</span></a>.&nbsp;<br><br> We are counting down to our flagship event &ndash; Supercharging the Digital Economy, focussing on the multitude of ways in which digital increasingly underpins Britain&rsquo;s economy. Over 200 business leaders from industry will come together to hear how the adoption and deployment of cutting edge digital technologies, products and services produced by the UK tech sector enables every sector of the UK economy to become a digital sector. <a href=";recipientid=contact-7da232c00f23e81181155065f38be571-9b9feb685ffb43dbb7255a1d97da2f98&amp;esid=fc9251a8-38ac-e811-813d-5065f38b5621&amp;urlid=11"><span style="color:#0000FF">Tickets are sold out, but you can join the waitlist here.</span></a><br><br> Finally, party conferences are now just around the corner. <a href=""><span style="color:#0000FF">techUK will&nbsp;host events at both Labour and Conservative party conferences</span></a> with a great list of speakers already confirmed. This year&rsquo;s party conferences will be closely watched and techUK will be providing updates for members and friends &ndash; if you have been forwarded this email but would like to sign up directly just drop me a line at <a href=""><span style="color:#0000FF"></span></a>.</p>Contact: <a href=""></a> techUK welcomes new UK Government’s African Innovation Projects Thu, 30 Aug 2018 10:11:31 +0100 CRM Sync Initiatives in South Africa, Kenya and Nigeria will include teams to boost innovation in technology, an accelerator programme and entrepreneurship schemes. <p><a href=""><span style="color:#0000FF">The UK government has announced a series of ambitious new Innovation Partnerships</span></a> between the UK and Africa which are expected to stimulate significant economic growth and support the creation of thousands of new jobs. techUK is welcomes these projects and is particularly pleased to see the introduction of tech hubs to these growing markets.</p> <p>The partnerships, announced by the Prime Minister as the UK strengthens ties with the region, will be established in African countries with growing tech sectors where there are young, expanding populations with ideas and innovations developing at a rapid pace.</p> <p>Building on the UK&rsquo;s already-strong investment in science and research in Africa, the partnerships will enable UK and African entrepreneurs to share skills and ideas, and encourage future trade.</p> <p>The Innovation Partnerships are a unique opportunity for UK entrepreneurs to work alongside and collaborate with African entrepreneurs at the cutting-edge of technology. The UK has a lot to gain from this untapped market, and a lot to share with its own expertise.</p> <p>The tech sector is one of the fastest growing sectors in Africa. The continent&rsquo;s startups raised 50 per cent more venture capital in 2017 than in 2016, and the majority of this is being invested in South Africa (&pound;130 million), Kenya (&pound;114 million) and Nigeria (&pound;89 million).</p> <p>Nigeria and Kenya&rsquo;s technology sectors are also growing rapidly and generate more than ten per cent and 11 per cent of their respective economic output.</p> <p>Technology can help transform societies by increasing economic participation and creating sustainable jobs and growth. It also increases the potential for countries to &lsquo;leapfrog&rsquo; to the latest developments. This happened in Kenya where a small UK aid investment in a startup ten years ago led to the explosion of mobile-phone based money transfer service MPesa.</p> <p>Today more than half of Kenya&rsquo;s daily GDP goes through mobile money.</p> <p>The new plans will bring together the best of British science, research and technology to offer tailored support to businesses and entrepreneurs in sectors from health to farming. And in partnership with DIT and DfID, will also open up new trading opportunities for exporters by helping promote stability and creating strong new markets.</p> <p><strong>The partnerships with South Africa, Kenya and Nigeria include:</strong></p> <ul><li>Dedicated UK science, technology and innovation teams who will build on the strong existing science relationships with South Africa and Kenya, including through the shared investments in the Newton Fund and high-end research programmes like the Square Kilometer Array. The aim is to leverage all of UK&rsquo;s investments in science and research and broaden this into the regions across Africa to achieve real impacts and support mutual interests</li> <li>New regional tech experts in Kenya and Nigeria to build links between the UK and Africa&rsquo;s cutting-edge digital sectors; support a wide range of startups to grow and create jobs; and help those in need of digital skills get access to training</li> <li>The rollout of digital skills and entrepreneurship programmes including TeXchange, Global EdTech Awards, Go Global and Founders and Coders programmes in Nigeria, Kenya and South Africa, so the UK becomes the partner of choice for startups to expand internationally</li> </ul><p><strong>Julian David, CEO of techUK, said:</strong></p> <p><em>&ldquo;Africa&rsquo;s economy is projected to grow by 3.2 per cent in 2018 and to a further 3.5 per cent in 2019, according to the latest 2018 World Bank report. Kenya, Nigeria and South Africa represent a significant part of that growth with technology increasingly underpinning these numbers.</em></p> <p><em>&ldquo;The decision to set up Innovation Partnerships and extend the tech hub network to these African nations shows the Government clearly recognises this opportunity.</em></p> <p><em>&ldquo;The decision will allow the UK tech community to engage with high-growth markets internationally, and in turn provide an important corridor for international communities to engage with our burgeoning UK tech sector.</em></p> <p><em>&ldquo;techUK looks forward to working with the UK Government to grow these Innovation Partnerships for the benefit of the UK tech sector, the host countries and beyond.&rdquo;</em></p>Contact: <a href=""></a>Contact: <a href=""></a> Councillors encouraged to adopt a digital-first mindset Thu, 30 Aug 2018 08:12:00 +0100 CRM Sync techUK publishes guide to help councillors deliver digital transformation in local public services, by tackling leadership, market engagement and creating a user-centric approach   <p>A new paper, Council of the future: A digital guide for councillors, launched today by techUK, the leading voice for the UK technology industry, sets out how the technologies of today and tomorrow can re-imagine public services to create the &lsquo;council of the future.&rsquo; It presents some advice for the newly elected and incumbent councillors on how to confidently begin the conversations around digital with peers and officers to engender change and build capacity across the council, whilst also delivering the best possible service and outcomes to residents.&nbsp;</p> <p>Councils are faced with a range of challenges: from demographic change, environmental crime, housing and adult social care, to employment opportunities. Set against a backdrop of rising citizen expectations and budget cuts, this poses a significant public policy challenge for elected officials. These challenges can no longer be faced alone, and digital presents the opportunity to do things differently. Fundamental to successful transformation is having strong digital leadership, and that means councillors must understand digital. It is no longer just the responsibility of the IT team.&nbsp;&nbsp;</p> <p>With over 100 newly elected councillors, this timely guide, provides a blueprint on what needs to be done and the questions needed to be asked to ensure the right leadership is in place to deliver meaningful transformation that improves outcomes for citizens. Key considerations for councillors should be:&nbsp;</p> <ul><li><strong>Putting in place the right digital leadership</strong>. Digital leadership must be formalised in terms of its authority to instigate change within the organisation. The structure of formalised Digital Leadership could take the form of Digital Champions, Chief Digital Officer (CDO), or through the establishment of a Digital Board.&nbsp;</li> <li><strong>Early market engagement</strong>. What are the current mechanisms in place for pre-procurement engagement? By engaging with the technology market early, councils will be able to access the latest innovations and workshop through with partners what the art of the possible is.&nbsp;&nbsp;</li> <li><strong>Putting user needs first.</strong> To build relationships with residents, it is important that citizens can engage in the way they prefer. This could be both face-to-face or digitally. A citizen-centric approach should be taken by working closely with the community to tackle digital exclusion.&nbsp;</li> </ul><p><strong>Georgina Maratheftis, programme manager for local government at techUK, said:&nbsp;</strong></p> <p><em>&ldquo;By grasping the digital agenda and having a digital-first mindset, councillors can be at the forefront of spearheading the transformation of the area into a &lsquo;smart community&rsquo; where citizens are empowered to shape services and create the places where they want to live. We hope this guide will act as a useful tool for both the new and incumbent councillors to have the right conversations about digital. The case studies in the guide show that digital is more than just achieving cost savings but about breaking down barriers; aiding collaboration and renewing local democracy and trust. We look forward to working with the councillors across the UK to help them realise their digital ambitions and reimagine what 21st century local services look like.&rdquo;&nbsp;</em></p> <p>&nbsp;</p>Contact: <a href=""></a>Contact: <a href=""></a> A mobility revolution: the opportunities around the corner Wed, 29 Aug 2018 10:47:21 +0100 CRM Sync Supercharging's industry partner ICE provides an insight into mobility revolution: the opportunities around the corner. By Kelly Forbes, Policy Manager, ICE <p style="text-align: center;"><img alt="" src="//" style="height:326px; width:354px"></p> <p>&nbsp;</p> <p>Whether it&rsquo;s through connected and autonomous vehicles (CAVs), electric (EVs), or shared vehicles, mobility is going through a revolution . The government&rsquo;s decision to champion this agenda provides a unique opportunity for the UK to be in the driving seat.</p> <p>The roundtable was hosted by ICE President Lord Robert Mayor and WSP Director Rachel Skinner FICE with a keynote speech from Jesse Norman MP, Parliamentary Under-Secretary of State at the Department for Transport.</p> <p>&nbsp;</p> <p><strong>The role of data and information</strong></p> <p>How people will travel in the future will depend on information supplied. Greater use of real-time information will drive modal shift. More information also enables better transport planning choices. It was questioned whether transport planners are still the best people to make transport decisions. A better understanding of what people are travelling for is needed rather than additional capacity to accommodate &lsquo;peak&rsquo; travel.</p> <p>Attendees suggested that CAVs on the road will not necessarily result in lower congestion &ndash; it will be dependent upon load factor. For example, while Uber might reduce the number of private cars on the road, it&rsquo;s possible that city congestion is increased by Uber drivers cruising for business.&nbsp;</p> <p>Consideration of people&rsquo;s data, information ownership and data rights is also required.</p> <p>&nbsp;</p> <p><strong>How do we pay for our future roads?</strong></p> <p>Attendees saw a risk of &lsquo;more stuff on the roads&rsquo;, which may be inevitable without a constraining mechanism &ndash; such as road user charging.&nbsp;</p> <p>Road user charging is politically difficult, in part because of the name. Road tax isn&rsquo;t really being discussed &ndash; government needs to consider this. Road pricing needs definition in the context of EVs and CAVs. When we remove the negative impacts of combustion engines and non-autonomous vehicles (pollution/safety) does it still require some level of tax? If no or low tax do we risk increasing load on our infrastructure?</p> <p>The public assume that private cars should continue, that they&rsquo;ll continue using infrastructure as they always have and that they&rsquo;ll pay as they have. We need to challenge this thinking. It is unclear that individuals really understand the full systems cost of transport.</p> <p>Many vehicles are already leased rather than owned. The &lsquo;mobility as a service&rsquo; model, to an extent, already exists. If we&rsquo;re able to demonstrate costs of private transport then mobility as a service becomes a more attractive proposition. In the future BMW envisages selling journeys rather than cars. We&rsquo;ll see a mixed ownership model but will also see new entrants to the market.</p> <p>The freight industry understands costs better than the individual. If we can reduce 15% peak freight movement then this will change behaviours. Night freight and automation will change how we provide freight. To reduce peak traffic could we better enable last-mile freight at night and compensate those impacted by night deliveries?</p> <p>&nbsp;</p> <p><strong>The need for leadership</strong></p> <p>We need to set the right framework to enable this in the UK. A combination of incentives and &lsquo;nudge&rsquo; tactics can realise this. An automotive council setting a vision, planning a path, and setting the right incentives, will be part of this. The role of government is about avoiding missed opportunities and creating a permissive regulatory environment.</p> <p>Markets exist because of the State and it has a duty to ensure we don&rsquo;t miss opportunities. Government has to create rights for new technological environments &ndash; i.e digital space. Primary powers will need to be devolved to regulators which while a democratic issue it is not insurmountable.</p> <p>Local authorities (LAs) have a role in this too. While government sets the agenda and industry delivers the technology LAs will have to deal with the roll-out and public acceptability point too. However, LAs are also empowered to make bold transport decisions. The Spanish city of Seville made a decision to invest heavily in cycling infrastructure, in spite of low previous cycling. Now it&rsquo;s heavily used. This was a local decision.</p> <p>Nissan are running a car sharing pilot in Paris. It&rsquo;s still an ownership model but it&rsquo;s different from BMW. New models are arising. Paris transport authorities are encouraging EVs/sharing/traffic exclusions &ndash; minimising traffic, so see this as part of that programme.</p> <p>Ultimately uptake and enabling of new transport technologies comes down to: what, why and how? &lsquo;What&rsquo; is about what products enter the market, which is for the manufacturers to address.&nbsp; Changing social and economic outcomes is about the &lsquo;why?&rsquo;</p> <p>We need to ask ourselves why things need to change, what problems <span style="font-size:11pt">we want to solve, and we need to get that right.</span><br><br> &nbsp;</p> <p>About ICE Thinks</p> <p><em>ICE Thinks is ICE&rsquo;s thought leadership programme, an initiative bringing together ground-breaking thinkers from across a range of sectors in order to identify the megatrends and disruptors that will have the biggest impact on future infrastructure design and delivery.</em></p> <p><em>Online, ICE Thinks offers insight via blogs, social media, webinars, events and videos, such as our highlights video: Transforming infrastructure, transforming cities</em>.</p> <p>&nbsp;</p> <p style="text-align: center;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<img alt="" src="//" style="height:245px; width:246px">&nbsp;&nbsp;&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>ICE&nbsp;are&nbsp;Industry Partners&nbsp;of the 2018 techUK Supercharging the digital economy, taking place at the&nbsp;Bright Building on Thursday 18 October. For more information and to book tickets please see: <a href=""></a></p> <p>&nbsp;</p> <p style="text-align: center;"><img alt="" src="//" style="height:248px; width:606px"></p>Contact: <a href=""></a>Contact: <a href=""></a> Creating a better world - building the smarter state Wed, 29 Aug 2018 10:13:19 +0100 CRM Sync Guest blog: Rupal Karia, Head of UK & Ireland, Fujitsu outlines the highlights of next week's Building the Smarter State conference <p>The next few years present some big challenges for our government and us as a nation to act fast and learn quickly. Brexit is on the horizon, alongside a sense of global political uncertainty. But it&rsquo;s not all doom and gloom &ndash; and we are very fortunate as a nation to be at the front and centre of progress both locally and globally, and there is much to be proud of.</p> <p><strong>Creating a better world</strong></p> <p>Agreed by world leaders at the UN in 2015, the 2030 Agenda for Sustainable Development is a historic global agreement to eradicate extreme poverty, fight inequality and injustice and leave no one behind.&nbsp;</p> <p>The UK was at the forefront of negotiating the SDGs and will be at the forefront of delivering them. Through Department&rsquo;s Single Department Plans the Government is committed to their delivery.&nbsp;</p> <p>It&rsquo;s a historic global agreement to eradicate extreme poverty, fight inequality and injustice and leave no one behind.&nbsp;I&rsquo;m incredibly proud that our President, Tatsuya Tanaka, worked on the SDG goals, made up of 17 targets to be implemented worldwide.</p> <p>President Tatsuya Tanaka said &ldquo;the SDGs are a key element in Fujitsu&rsquo;s services, and we strive to achieve these goals together with our customers and other stakeholders. We will help to solve global environment issues with the help of ICT&rdquo;.</p> <p>It&rsquo;s indicative of Fujitsu&rsquo;s belief that the immense power of technology should be harnessed for the good of people and societies &ndash; not for its own sake.</p> <p>Fujitsu calls this the human-centric intelligent society, which we can build together using technology to co-create a smarter state.</p> <p><strong>Building the smarter state</strong></p> <p>To discuss the progress we are making and consider what still needs to be done, I am delighted to be presenting a keynote session at <a href="">Building the Smarter State</a>, the conference from <a href="">TechUK </a>which opens on Thursday 6 September at County Hall, London.</p> <p>It&rsquo;s the first time the conference has run under this new title, which I like because it encapsulates the real heart of our shared challenge. It&rsquo;s a coming together of a vibrant mix of SMEs, new start-ups and larger established businesses to deliver public services that can flourish.</p> <p>It&rsquo;s a vision that we at Fujitsu understands and shares &ndash; which is why we&rsquo;re proud to be headline conference sponsor this year.</p> <p><strong>Technology at the heart of change</strong></p> <p>Technology is changing everything.</p> <p>Citizens today expect connected services that are delivered consumer-style; they don&rsquo;t differentiate between the commercial products they buy online and the services they receive from government.&nbsp; They are more demanding than ever, and there is no sign of a let-up in the pace of change.</p> <p>Ofcom&rsquo;s <a href="">Communications Market Repor</a>t revealed that citizens in the UK are dependent on their digital devices. 78% of the UK population now own a smartphone &ndash; which we use for 2.5 hours a day, on average.</p> <p>Our report <a href="">Technology in a Transforming Britain</a> examined how consumers and business leaders (including those in the civil service) feel about the wave of change sweeping through the UK today.</p> <p>Both business leaders (70%) and the public (77%) told us they feel that their world has been transformed by technological development in the last few years.</p> <p>But only 1 in 3 government leaders and members of public believe the UK is ready for digital future. Perhaps that&rsquo;s because delivering digital is more difficult than the hype of a few years ago led us to believe &ndash; in fact, although digital transformation is accelerating, 66% of executives told Fujitsu that failures had put them off pursuing digital transformation projects in future.</p> <p>So how do we resolve the paradox of ever-increasing demands and the challenges of delivering &lsquo;real digital&rsquo;?</p> <p><strong>What not to miss at this year&rsquo;s conference</strong></p> <p>There promises to be some great discussions at this year&rsquo;s conference.</p> <p>The keynote address from Oliver Dowden CBE MP, Minister for implementation at the Cabinet Office promises to be illuminating for public servants and business workers alike.</p> <p>I&rsquo;m also looking forward to chairing the panel discussion &lsquo;How Technology Can Be Used to support and Empower Citizens?&rsquo; featuring Theo Blackwell, Chief Digital Officer, Mayor of London's Office.</p> <p>And then I&rsquo;ll be making my own appearance to talk about Technology in a Transforming Britain in a keynote address at 15:00.</p> <p>There will also be some thought-provoking workshops on the second stage bringing together a range of experts from government and business.</p> <p>I&rsquo;m looking forward to learning from those at the forefront of digital transformation, participating in workshops and listening to practical advice on the public sector market.&nbsp;</p> <p><strong>A smarter state comes from co-creation</strong></p> <p><a href="">Building the Smarter State </a>is going to be a great opportunity to discuss some of the biggest challenges facing the country today.</p> <p>These are hurdles that we will have to overcome together &ndash; which is why I&rsquo;m so excited to see what will happen when we bring public services and businesses into the same room at this year&rsquo;s event.</p> <p>At Fujitsu we believe in co-creation, so I&rsquo;m looking forward to seeing it in action on the 6th of September!</p> <p><em>Find out more at <a href=""></a></em></p> Internet of Things August Newsletter | Connected Home Report Launch: 5 Thu, 23 Aug 2018 16:32:00 +0100 CRM Sync Welcome to the August IoT Newsletter. <p>It has been a relatively quiet, calm August ahead of the storm of activity planned for September. We are preparing for an exciting quarter to come with numerous interesting events and opportunities for our members.<br><br><strong>The launch of our annual&nbsp;Connected Home Report&nbsp;is&nbsp;5 September!&nbsp;</strong>Please drop me a line if you wish to attend the report launch. The report will look at current consumer understanding of the connected home market, explore the appeal and ownership of different categories of devices, and makes recommendations to encourage further adoption in the UK. You can find&nbsp;<a href="" target="_blank">our 2017 report here</a>.<br><br> We have been engaging closely with DCMS on the&nbsp;<a href="" target="_blank">Secure by Design Code of Practice</a>&nbsp;and await the final report from DCMS with interest. As our Connected Home report will illustrate, there are clear concerns from consumers around privacy and security that need to be addressed in order to substantively grow the consumer IoT market.<br><br> techUK is holding a campaign week on 15 - 20 October looking at how member&rsquo;s tech solutions are being used to deliver environmental and low carbon benefits. The campaign week coincides with Green GB Week, which is a government run series of events on clean tech and low carbon. techUK's&nbsp;Environment and Compliance programme&nbsp;is running the campaign week and are looking for case studies for use on some infographics/posters that will be created and guest blogs for the campaign week. The themes for the days are&nbsp;<strong>Oceans, Land &amp; Natural Resources, Towns and Cities, International and A low-carbon tech sector&nbsp;</strong>(looking at how companies are mitigating their carbon impacts). There is huge potential for IoT to play a role in helping deliver lower carbon and sustainable outcomes, so we hope you have something that could be of use. For more information please contact&nbsp;<a href=""></a>.<br><br> We are also looking forward to our marquee&nbsp;<a href="" target="_blank">Supercharging event on the 18 October</a>&nbsp;which will look at increased digital adoption, particularly in the transport and retail sectors.</p>Contact: <a href=""></a> techUK comment on Jeremy Corbyn media regulation speech Thu, 23 Aug 2018 10:43:04 +0100 CRM Sync techUK comments on Jeremy Corbyn's speech on a tech tax to support journalism <p>Commenting on the speech to be delivered by Jeremy Corbyn in which he discussed media regulation, Antony Walker, Deputy CEO at techUK, said:&nbsp;</p> <p>&ldquo;High quality journalism and informed public debate provide an essential underpinning for modern democratic societies. Digital technologies have democratised knowledge, information and public discourse, for example by driving billions of views to publisher&rsquo;s websites every month for free, but tech has also given rise to new challenges. It is in everyone&rsquo;s interest to ensure that high quality independent journalism continues to thrive and that digital platforms support a healthy and informed public debate.</p> <p>&ldquo;Many tech companies are already working hard to address the misuse of platforms to seed disinformation. Tech firms are also working with traditional news media organisations to help them transform their develop business models for the digital age.&nbsp;</p> <p>&ldquo;It is good to see Mr. Corbyn engaging on these issues, however we need better ideas than just another proposal to tax tech companies. The Cairncross Review has been set up explicitly to look into the future of high quality journalism in the UK. &nbsp;Many techUK members are engaged in contributing detailed submissions to this review and we hope that Labour will engage constructively with the process.&rdquo;</p> <p>&nbsp;</p> <p>Notes to editors:</p> <p><strong><u>Google delivers ten billion visits a month to publisher sites for free</u></strong></p> <p>Research commissioned by Google from Deloitte in April 2016 estimated the value of each click sent to news publishers between 3.5p and 7p (an estimate we know to be conservative), and that overall referral traffic to major publishers in France, Spain, Germany and the UK was worth more than &pound;650m. It also showed that the internet provided further opportunities to increase site clicks and grow revenues. Ofcom research in 2016 found that 28 per cent of users find online news stories via a search engine.</p> No Deal Notices show why EU Agreement is so important Thu, 23 Aug 2018 08:47:24 +0100 CRM Sync Dominic Raab's No Deal speech highlights the need for a deal that works for UK tech <p>The Secretary of State for the Department for Exiting the European, Dominic Raab,&nbsp;has <a href="">delivered a speech</a> outlining the Government's plans for a No Deal and announcing the publication of the <a href="">first set of No Deal Notices</a>.</p> <p>&nbsp;</p> <p>Commenting on this, techUK Deputy CEO, Antony Walker, said:<br> &nbsp;<br> &ldquo;These papers show more clearly than ever why it is so important that the UK secures a comprehensive deal with the EU. &nbsp;They show that No Deal would mean significant new bureaucracy for businesses, and higher costs and reduced choice for consumers. &nbsp;Most significantly, the papers make clear that No Deal means a full third country customs regime with the EU. &nbsp;That would create significant and unpredictable disruption to supply chains, new costs for UK tech businesses exporting to the EU and long delays for those trying to get goods into the UK, including the millions of packages sent via just-in-time e-commerce services.<br> &nbsp;<br> &ldquo;The notices also lay bare some of the other challenges facing the UK tech sector in the event of a no deal. Rules covering Payment Services will cease to apply, affecting many new FinTech companies and meaning charges for using credit cards would likely increase and payments in different currencies could slow. The UK would no longer be able to approve new medical devices for use in the EU and all UK businesses and businesses selling Dual Use equipment would have to apply for new licenses. &nbsp;All of this would create cost and complexity that would damage some of the UK&rsquo;s fastest growing and most innovative businesses.<br> &nbsp;<br> &ldquo;techUK welcomes the fact that Government is being honest about the problems a No Deal situation would cause and doing its best to address issues where possible. &nbsp;We welcome the clear commitment to introduce Postponed Accounting for VAT. &nbsp;This is a positive step that will ensure businesses do not face an immediate cash flow crisis as a result of at-the-border VAT charges the day after Brexit. &nbsp;However, the potential complexity of such a system shows yet again that the UK Government can only do so much to mitigate the impact on millions of businesses.<br> &nbsp;<br> &ldquo;While these notices show that the Government is aware of the many of the challenges facing us in the event of No Deal, it is worth noting that this is just the first tranche of papers. &nbsp;Many of the issues of highest importance to the UK tech sector such as the status of EU Citizens, the free flow of data, and the rolling over of existing EU trade deals are missing. It is vital that businesses are given the opportunity to make a full assessment of the situation as soon as possible in order to plan accordingly.&rdquo;<br> &nbsp;</p>Contact: <a href=""></a>Contact: <a href=""></a> Powering potential and the frustration of restrictions Wed, 22 Aug 2018 09:27:06 +0100 CRM Sync Guest blog: Read Susan Bowen from Cogeco Peer 1's summary of the company's study on IT-decision maker's opinions of their vendors. <p>Technological innovation is key to helping businesses thrive and grow to reach their full potential. As a result, businesses across all sectors must be supported by a flexible and agile IT partner - one that enables them to scale their IT operation up or down to meet their organisation&rsquo;s needs. &nbsp;</p> <p>In an attempt to gain a greater insight into whether businesses feel their IT vendors are providing them with the service they need to reach their potential, Cogeco Peer 1 commissioned a study canvassing the opinions of 150 IT decision-makers across retail, financial services, media, business services and higher education on the performance of their IT vendors.</p> <p>Interestingly, it would seem that the vast majority of IT influencers believe their IT vendors are hindering their organisations ability to move forward, with 85 per cent&nbsp;of respondents stating that their organisation would see faster growth if its IT vendor was less restrictive. Furthermore, the study revealed that 69 per cent of IT influencers actually believe their organisations growth is being restricted by IT vendors contracts, while a large proportion (84%) felt that their organisation is not currently running the optimum IT system.</p> <p>Inevitably, this leaves IT decision-makers frustrated, and it would appear that the lack of flexibility offered by IT vendors systems and services is at the root of the problem, with half (51 per cent) emphasising flexibility as the main issue with their IT vendor. Moreover, three quarters of the business leaders questioned stated that an IT upgrade they had purchased had not lived up to expectations, while 41 per cent stated that this had happened on multiple occasions. Respondents cited difficulties integrating upgrades with their existing systems (63 per cent) as the primary factor inhibiting their flexibility, while 45 per cent declared that the technology was too immature.</p> <p>It also highlighted business agility as a key area where IT vendors could dramatically improve its service, with 60% of respondents stating that their IT vendor could do more to help their business be more agile, while 21 per cent of respondents stated that their IT vendor does not do anything to enhance their business agility.</p> <p>Agility and flexibility are key to ensuring businesses are able to reach their full potential, as a result IT services and vendors must meet these demands. Far from being restrictive, properly scalable IT solutions can allow businesses to focus on what they do best, rather than being bogged down by system requirements.</p> <p><a href=";utm_source=Press&amp;utm_medium=powerin-potential-study-2018-lp"><span style="color:#0000FF">For more information regarding the study, visit here.</span></a></p>Contact: <a href=""></a> New approach and funding to improve prison security Tue, 21 Aug 2018 13:04:32 +0100 CRM Sync A £10m fund will help improve security within prisons. <p>Rory Stewart MP, the Minister for Prisons, last week <a href="">announced a new project to tackle some of the most pressing issues faced by the 10 most challenging prisons</a>. At the heart of the project is &pound;10 million in funding to improve security in prisons, combat drug use, and boost leadership capabilities through new training.</p> <p>The intention is that these 10 prisons - Hull, Humber, Leeds, Lindholme, Moorland, Wealstun, Nottingham, Ranby, Isis and Wormwood Scrubs - will serve as models of excellence for the rest of the prison estate to emulate. The Prisons Minister expects to see tangible results from this project within 12 months.</p> <p>The security challenges facing prisons are highly complex, and so any solutions to them must of course be multifaceted. But given the nature of the changing threats in prison security, it is undeniable that technology plays a role of central importance. techUK is delighted to be <a href="">hosting a roundtable in a few weeks&rsquo; time with HMPPS</a> to explore emerging technologies and the implications for prison security.</p> <p>The Security, Order and Counter Terrorism directorate (SOCT) exists to support HMPPS in its mission to prevent victims by changing lives. A priority for SOCT is to build HMPPS resilience to emerging security risks in order to become more proactive in managing new risks. They achieve this by identifying and assessing the operational resilience to potential new risks, and where a vulnerability exists, work to build HMPPS resilience to the prioritised risks before they materialise across the estate. One mechanism to identify and build operational resilience to emerging security risks is through early engagement with industry.</p> <p>This roundtable is a chance for HMPPS to engage with industry experts to explore what emerging technology might pose a risk to prison security in the future and what steps they might need to take to mitigate against those risks. <a href="">Interested members can book their places here</a>.</p>Contact: <a href=""></a> techUK responds to UK Government’s Export Strategy Paper Tue, 21 Aug 2018 11:57:38 +0100 CRM Sync techUK’s Head of International Trade, Simon Spier, responds to the Department for International Trade’s new Export Strategy Paper. <p>techUK&rsquo;s Head of International Trade, Simon Spier, responds to the Department for International Trade&rsquo;s new <a href="">Export Strategy Paper</a>.</p> <p><em>&ldquo;The UK digital sector is one of the UK&rsquo;s export success stories. Digital exports consistently outpace exports from the economy as a whole and are only set to grow as our economy digitises.&nbsp; The Government&rsquo;s new Export Strategy is a positive step to help support that growth.&nbsp; It rightly recognises the need to support the businesses of the future and the value that ecommerce and digital trade can bring to every part of our economy.</em></p> <p><em>&ldquo;techUK particularly welcomes the decision to create a single digital platform for exports through and to put export finance at the heart of the effort to help businesses explore new markets.&nbsp; The strong intentions of the strategy will have to be matched by further action to build in-country experience, support the free flow of data while maintaining data protection standards and enabling the mobility of people to markets in order to service contracts. Building our export base must be viewed as a long term project that can benefit the entire UK economy and so this strategy should rightly be treated as a starting point, not a destination.&rdquo;</em></p> <p>&nbsp;</p> <p>&nbsp;</p>Contact: <a href=""></a> Culture eats transformation for breakfast: Part 2 Mon, 20 Aug 2018 12:00:00 +0100 CRM Sync Guest blog: Why leadership, ownership and language are crucial to digital success. - Caroline Gray, Principal Consultant – Business Change at Agilisys. <h3><em>For two decades,</em><em> <a href="">Agilisys</a> has helped public sector organisations re-imagine their future and strive for positive change. <em>In this second insight in a three-part series, Caroline Gray, Principal Consultant &ndash; Business Change at Agilisys, explores why leadership, ownership and use of language are crucial cultural levers for successful digital transformation.</em></em></h3> <p>&nbsp;</p> <p>Transformation is no longer a choice for the public sector. With continued pressure to improve efficiency, combined with ever rising citizen expectations, it&rsquo;s become imperative to embrace real digital change.</p> <p>&nbsp;</p> <p>Yet, when organisations try to realise their vision for the future they may start to notice that delivering that vision depends on more than simply introducing new technology . A subtle eye roll here, a shrug of the shoulders there, a quiet sigh from the back of the room&mdash;all of these are signs that the current culture may hinder, or even derail, long-term transformation.</p> <p>&nbsp;</p> <p>Compared to other organisation change programmes, digital transformation requires a fundamentally different approach. Strict time limits, cost sensitivities and a hard deadline for completion mean that success demands a culture of clear accountability, ownership and &lsquo;can-do&rsquo; thinking. Cynicism about transformation can undermine efforts to change before they even get off the ground.</p> <p>&nbsp;</p> <p>So, how do you identify your culture and how can you evaluate it? Think of it as what people say and do on a daily basis. What kind of habits are encouraged in the organisation? Is unhelpful behaviour challenged by colleagues and leaders? Are employees curious and ready to try new things? Do people actively collaborate across teams?</p> <p>&nbsp;</p> <p>To enable successful transformation, it&rsquo;s essential to embed the right culture right at the outset. The wrong kind of culture will steadily eat away at transformation goals. It will slow down decision-making, it will mean important deadlines are missed, it will stifle innovation and prevent effective collaboration.</p> <p>&nbsp;</p> <p>The solution lies in understanding what holds an organisation together and the pathways to change. Our experience across the public sector has shown that there are three crucial areas to examine that can also act as levers to drive culture change: leadership, ownership and use of language:</p> <p>&nbsp;</p> <p style="text-align:center"><img alt="" src="//" style="height:464px; width:600px"></p> <p>&nbsp;</p> <p>No matter where an organisation lies on this spectrum, it is possible to develop a culture that will help that organisation to deliver the future it wants to create.</p> <p>&nbsp;</p> <p>The first step is to discover more. Start by identifying those people critical to leading successful change and ensure they&rsquo;re fully on board. Remember to identify informal leaders too; the so-called &lsquo;change-makers&rsquo; and key influencers.</p> <p>&nbsp;</p> <p>Ensure these &lsquo;change-makers&rsquo; are fully aware of the role they can play in embedding the right culture and proactively driving transformation: leading by example, instilling a sense of ownership and creating positivity and pace.</p> <p>&nbsp;</p> <p>Of course, successful transformation doesn&rsquo;t just depend on project leaders or the most influential staff. Change needs to be led from the top, but then cascaded down to everyone else in the organisation.</p> <p>&nbsp;</p> <p>Remember that when it comes to culture change, people &lsquo;act&rsquo; their way into new ways of thinking. Encourage involvement by showing the benefits of change, highlighting positive feedback and being as interactive as possible. Behaviour assessments, workshops, fresh communication strategies and new working practices&mdash;all these tactics and more can help create the right cultural conditions for success.</p> <p>&nbsp;</p> <p><em>If you&rsquo;re a GovTech leader, download our whitepaper on <a href=";utm_source=techuk&amp;utm_campaign=rethinking%20transformation&amp;utm_content=discover&amp;utm_term=comment">Rethinking Digital Transformation</a>&nbsp; now to discover the common traits behind successful change. We&rsquo;ve drawn on decades of experience with public sector organisations to help you drive bold thinking, ambitious transformation and successful outcomes.</em></p> <p>&nbsp;</p> techUK Policy Pulse | Your weekly update on digital and tech policy Fri, 17 Aug 2018 11:19:22 +0100 CRM Sync With our regular author away, Head of Policy for Brexit, International and Economics Giles Derrington tries his hand at writing Policy Pulse. <p>After last week&rsquo;s email, you&rsquo;ll be pleased to know that Twitter has chosen to <a href=";recipientid=contact-7da232c00f23e81181155065f38be571-c5f13294f07d442ca78a55f8ef3ec407&amp;esid=acc0565e-94a0-e811-8136-5065f38be571&amp;urlid=3"><span style="color:#0000FF">finally suspend Alex Jones for seven days</span></a> after realising that he had in fact broken their Terms of Use. A ridiculous, angry and often deeply vicious person, Vinous is also away.<br><br> I&rsquo;m Giles, and welcome to this week&rsquo;s Policy Pulse.<br><br> There was once a time when August meant a lull in political news, but not this year. We have had the latest installment of the <a href=";recipientid=contact-7da232c00f23e81181155065f38be571-c5f13294f07d442ca78a55f8ef3ec407&amp;esid=acc0565e-94a0-e811-8136-5065f38be571&amp;urlid=4"><span style="color:#0000FF">Wreath Lectures with Jeremy Corbyn</span></a> (I was always told it&rsquo;s the taking part that counts), <a href=";recipientid=contact-7da232c00f23e81181155065f38be571-c5f13294f07d442ca78a55f8ef3ec407&amp;esid=acc0565e-94a0-e811-8136-5065f38be571&amp;urlid=5"><span style="color:#0000FF">Jeremy Hunt leading a diplomatic charm offensive</span></a> in Europe (and getting some surprisingly positive reactions), and Chris Grayling opening up a <a href=";recipientid=contact-7da232c00f23e81181155065f38be571-c5f13294f07d442ca78a55f8ef3ec407&amp;esid=acc0565e-94a0-e811-8136-5065f38be571&amp;urlid=6"><span style="color:#0000FF">new row about rail fares just hours before new inflation figures were announced</span></a>. Who knows why his comments were so delayed, but it&rsquo;s possible they were stuck on the 7.14 from Brighton.<br><br> Meanwhile, the <a href=";recipientid=contact-7da232c00f23e81181155065f38be571-c5f13294f07d442ca78a55f8ef3ec407&amp;esid=acc0565e-94a0-e811-8136-5065f38be571&amp;urlid=7"><span style="color:#0000FF">Chancellor has called for an Amazon Tax</span></a>. He found support from the Conservative <a href=";recipientid=contact-7da232c00f23e81181155065f38be571-c5f13294f07d442ca78a55f8ef3ec407&amp;esid=acc0565e-94a0-e811-8136-5065f38be571&amp;urlid=8"><span style="color:#0000FF">Queen in the North, Ruth Davidson</span></a>. It turns out that this is not new, but a repeat of the <a href=";recipientid=contact-7da232c00f23e81181155065f38be571-c5f13294f07d442ca78a55f8ef3ec407&amp;esid=acc0565e-94a0-e811-8136-5065f38be571&amp;urlid=9"><span style="color:#0000FF">proposals set out here for a tax on digital companies</span></a>. Quite how targeting innovative and productive businesses will help those high street firms struggling with a broken business rates system is, as yet, unclear.<br><br> Speaking of unclear, Google&rsquo;s DeepMind might be able to help. <a href=";recipientid=contact-7da232c00f23e81181155065f38be571-c5f13294f07d442ca78a55f8ef3ec407&amp;esid=acc0565e-94a0-e811-8136-5065f38be571&amp;urlid=10"><span style="color:#0000FF">A trial at Moorfields Eye Hospital of new diagnostic AI</span></a> found that the tech was able to diagnose 50 types of eye disease with 94 per cent accuracy and didn&rsquo;t miss a single case in which urgent referral was needed. Clinical trials are being planned for next year and, if rolled out, could reduce &lsquo;bottlenecks&rsquo; in diagnosis and speed up referrals, which can prevent site loss.<br><br> One area where bottlenecks show no sign of going away is the immigration system. This week, it&rsquo;s <a href=";recipientid=contact-7da232c00f23e81181155065f38be571-c5f13294f07d442ca78a55f8ef3ec407&amp;esid=acc0565e-94a0-e811-8136-5065f38be571&amp;urlid=11"><span style="color:#0000FF">been reported that the Government</span></a> plans to deal with applications by EU citizens to remain in the UK post Brexit in alphabetical order. The Government says that a process is needed to prevent 3 million applications flooding in to the Home Office all at once. While the proposal makes more sense than the rejected idea of registering by employment sector, it does probably put paid to any hopes of Zinedine Zidane becoming a Premier League manager any time soon <a href=";recipientid=contact-7da232c00f23e81181155065f38be571-c5f13294f07d442ca78a55f8ef3ec407&amp;esid=acc0565e-94a0-e811-8136-5065f38be571&amp;urlid=12"><span style="color:#0000FF">(sorry, Man United fans)</span></a>.</p> <hr><h3><strong>techUK&nbsp;news and events</strong></h3> <p>It&rsquo;s not just Settled Status for EU citizens that is under the spotlight. At the end of last week, the <a href=";recipientid=contact-7da232c00f23e81181155065f38be571-c5f13294f07d442ca78a55f8ef3ec407&amp;esid=acc0565e-94a0-e811-8136-5065f38be571&amp;urlid=13"><span style="color:#0000FF">Confederation of British Industry Confederation of British Industry published their report</span></a> on what the migration system should look like after Brexit. techUK contributed to the report and <a href=";recipientid=contact-7da232c00f23e81181155065f38be571-c5f13294f07d442ca78a55f8ef3ec407&amp;esid=acc0565e-94a0-e811-8136-5065f38be571&amp;urlid=14"><span style="color:#0000FF">yours truly did the rounds of TV studios</span></a> making the case for a flexible system to ensure the sector gets the skills it needs.<br><br> Not to be outdone, <a href=";recipientid=contact-7da232c00f23e81181155065f38be571-c5f13294f07d442ca78a55f8ef3ec407&amp;esid=acc0565e-94a0-e811-8136-5065f38be571&amp;urlid=15"><span style="color:#0000FF">Migration Watch published their own report</span></a> calling for existing routes to be tightened even further, including the use of inter-company transfer which they claimed undercut UK workers. You can <a href=";recipientid=contact-7da232c00f23e81181155065f38be571-c5f13294f07d442ca78a55f8ef3ec407&amp;esid=acc0565e-94a0-e811-8136-5065f38be571&amp;urlid=16"><span style="color:#0000FF">read techUK&rsquo;s rebuttal here,</span></a> pointing out that with more vacancies last year than any other part of the economy, the sector needs all the skills we can get.<br><br> Of course, it&rsquo;s not just the migration system we need to figure out after Brexit. Last Friday, techUK CEO Julian David was in the Times Red Box explaining why a <a href=";recipientid=contact-7da232c00f23e81181155065f38be571-c5f13294f07d442ca78a55f8ef3ec407&amp;esid=acc0565e-94a0-e811-8136-5065f38be571&amp;urlid=17"><span style="color:#0000FF">no deal Brexit would be a very bad deal indeed</span></a> for the UK tech sector. He described it as pulling the handbrake when going 70 miles an hour on the motorway. Something that Mission Impossible 5 fans will attest should only be attempted by Tom Cruise.<br><br> Looking ahead, techUK is pleased <a href=";recipientid=contact-7da232c00f23e81181155065f38be571-c5f13294f07d442ca78a55f8ef3ec407&amp;esid=acc0565e-94a0-e811-8136-5065f38be571&amp;urlid=18"><span style="color:#0000FF">to announce our Party Conference programme</span></a> ahead of Conference Season kicking off in September. We will be hosting a number of events with members and be joined by Ministers, MPs and thought leaders in both Liverpool and Birmingham at the Labour and Conservative Conferences respectively. For more information on our programme, please contact Ben Bradley at <a href=""><span style="color:#0000FF"></span>.</a><br><br> And finally this week, news of an exciting new collaboration between some of the world&rsquo;s largest tech companies. Google, Facebook and Microsoft, among others, have launched a new standards initiative called the <a href=";_cldee=cmViZWNjYS5mcmFuY2lzQHRlY2h1ay5vcmc%3d&amp;recipientid=contact-7da232c00f23e81181155065f38be571-c5f13294f07d442ca78a55f8ef3ec407&amp;esid=acc0565e-94a0-e811-8136-5065f38be571&amp;urlid=19"><span style="color:#0000FF">&lsquo;Data Transfer Project&rsquo;</span></a> that will aim to make it easier for data to move between services without having to be downloaded and re-uploaded. The project has been badged &lsquo;the future of portability&rsquo; and it is hoped more companies will sign on to the standards, helping smooth data transfers across a range of services. Let&rsquo;s just hope Jacob Rees-Mogg doesn&rsquo;t demand they abandon any mutually agreed standards and let the WTO handle it instead.<br><br> That&rsquo;s your lot for this week. Vinous is back next week so please send hints, tips and comments about how she definitely isn&rsquo;t funnier than me to <a href=""><span style="color:#0000FF"></span></a>. I&rsquo;m on <a href=""><span style="color:#0000FF"></span></a> if anything comes up in the meantime.</p>Contact: <a href=""></a> techUK Green Week - Get involved! Thu, 16 Aug 2018 13:37:53 +0100 CRM Sync techUK has announced a 'Green Week' on 15-20 October showcasing how the tech sector is delivering low-carbon and sustainable outcomes. <p>From 15 &ndash; 20 October techUK is running a campaign week looking at how tech and digital are helping deliver a low carbon and sustainable Britain. Coinciding with Green GB Week, we want to showcase how technology is transforming the environment for good and supporting the transition to a low-carbon economy.</p> <p>To support the week, we are looking for members and stakeholders to contribute blogs and articles looking at where they see the real opportunities for digital transformation, whether that be AI tools for flood predictions, smart energy products in homes to cut emissions, blockchain enabled emissions trading or IoT tracking of materials.</p> <p>There are also opportunities to contribute to a podcast. If you think you have something to contribute, please do get in touch. The only thing we ask is that you stick to the daily themes which are:</p> <ul><li>Monday &ndash; Towns and Cities</li> <li>Tuesday &ndash; International sustainability</li> <li>Wednesday &ndash; Land and Natural Resources</li> <li>Thursday - Oceans</li> <li>Friday &ndash; A low carbon tech sector</li> </ul><p>If this is of interest, please get in touch by 10 September by emailing Craig or Susanne (details below).</p>Contact: <a href=""></a>Contact: <a href=""></a> UK Government launch new National Product Safety Strategy Tue, 14 Aug 2018 16:17:06 +0100 CRM Sync The new National Product Safety Strategy has been published that overhauls the UK approach to product safety issues. <p>Last Friday saw the launch of a new <strong><a href="">National Product Safety Strategy</a></strong>, which radically overhauls the UK approach to product regulation with more powers being held centrally, a decent budget for interesting new research and a range of&nbsp;new initiatives. The launch is also the first real long-term strategy we have seen from the Office for Product Safety and Standards (OPSS) since it launched in January which is a positive step.</p> <p>Since the OPSS launched, indusry has struggled to understand it's remit&nbsp;and techUK hopes the new Minister and strategy delivers longer term certainty for those who have to engage with it. Businesses know&nbsp;the OPSS took on respnsibilities that belonged to the previous Directorate (Regulatory Delivery), but the OPSS was meant to have a wider role&nbsp;and techUK is pleased to see details of this in the strategy document and delivery plan.&nbsp;The strategy itself&nbsp;has four key objectives:</p> <ul><li><strong>Analyse:</strong> strengthening analysis to support effective decision making, making the best use of scientific evidence, risk and intelligence.</li> <li><strong>Inform:</strong> providing information to support consumers in making informed choices and ensuring that businesses have the information they need to be responsible and comply with the law.</li> <li><strong>Enforce:</strong> delivering responsive, effective and targeted enforcement to maintain protection, fairness and confidence.</li> <li><strong>Build:</strong> creating a robust product safety system infrastructure that supports innovation and ensures the UK system is fit for the future.</li> </ul><p>Some of the headline policies in the strategy include:</p> <ul><li>Create an ongoing partnership with stakeholders to facilitate data and intelligence sharing, including through membership of the Government Agency Intelligence Network (GAIN).</li> <li>A new national incident management team for product safety incidents capable of coordinating large scale product recall and repair programmes.</li> <li>establishing a new website to support consumers with reliable information and advice about recalled products.</li> <li>close working with manufacturers to ensure they are compliant with safety regulations from an earlier stage of the production process.</li> <li>developing tools and guidance to assist local authorities in improving risk assessments, identifying mistakes before they happen.</li> </ul><p>These headline measures are supported by <strong><a href="">40 or so specific policies</a></strong> and a summary was sent to members on Friday 10 August. If you want to see this summary&nbsp;please email <strong><a href=""></a></strong>.</p>Contact: <a href=""></a> techUK responds to Migration Watch paper Tue, 14 Aug 2018 13:43:35 +0100 CRM Sync techUK Deputy CEO Antony Walker responds to paper claiming IT companies exploit immigration 'loophole.' <p><em>Antony Walker, Deputy CEO, reaffirms the importance of the UK being open to global talent in response to report by the think-tank Migration Watch, commenting:</em></p> <p>&ldquo;The UK is a world leader in tech because it is open and attractive to the best international talent. While it is right that the industry continues to build our domestic skills pipeline, maintaining routes that allow businesses to get the workers they need, where and when they need them, is critical&nbsp;to the tech sector and to our economy.</p> <p>&ldquo;It is wrong to suggest that international talent is undercutting UK domestic skills. Last year there were more unfilled vacancies in IT than any other sector. As the economy as a whole continues to digitise, we are seeing demand for tech skills increasing across the whole economy. As yet our domestic pipeline of tech skills and talent isn't strong enough to meet this demand. This is a systemic problem which can&rsquo;t be solved overnight and needs sustained effort,&nbsp;for example to address the shortfall of maths teachers in the UK.</p> <p>&ldquo;At a time when many tech firms are already concerned with changes to EU migration, the Government should be looking to make it easier to secure international talent to support the needs of a growing digital economy, including by removing the arbitrary cap on Tier 2 visas. That is a far better way to help&nbsp;drive the competitiveness of the UK post-Brexit and create jobs. If we want to meet the vision of Global Britain then we need to be a hub for the very best global tech talent.&rdquo;</p>Contact: <a href=""></a> Join techUK’s local public services emerging tech working group! Tue, 14 Aug 2018 11:10:17 +0100 CRM Sync A new cross-programme working group has been set-up to demystify how the technologies of today and tomorrow can re-imagine local public service outcomes. <p>The Working Group has been set-up to provide strategic input into techUK cross-programme &lsquo;Council of the Future&rsquo; activity, focusing on how the technologies of today and tomorrow can re-imagine local public service outcomes.</p> <p>With councils continuing to manage demand and rising expectations at a continued time of financial constraints, some are embracing and seeing technology as an enabler to doing things differently to deliver more efficient, improved services. At our recent <a href="">&lsquo;Council of the Future: Is there a role for AI?&rsquo;</a>, we heard from councils who were early adopters of Artificial Intelligence (AI) to improve customer experience and reduce cost. A reoccurring theme that came out of this roundtable and other local government events we have held is that techUK has a role to help councils horizon scan and understand the &lsquo;art of the possible.&rsquo; The aim of the Working Group will be to convene industry and local government to produce a visual that will illustrate how emerging technologies can lead to a change in a social pathway or effect an outcome.</p> <p>This will be a cross-programme Working Group, bringing together the various techUK public sector and cross-market programmes to share learning and discuss what the most appropriate output will be, what service areas to prioritise, to help councils horizon scan and understand the transformative role of emerging technologies, as well as any additional activity such as events that will be of value to the market. There may also be the possibility for sub-groups.</p> <p>For further information please read the Terms of Reference below.</p> <p>If you would like to get involved and be part of this Working Group please email <a href=""></a></p>Contact: <a href=""></a> Defence & Security Accelerator (DASA) Competition Tue, 14 Aug 2018 10:32:21 +0100 CRM Sync This DASA competition seeks proposals for novel approaches to predictive cyber security <p>The Defence and Security Accelerator (DASA) has launched a&nbsp;competition to seek novel approaches to predict and counter cyber threats in defence and security. Through Phase 1 of the competition, &pound;1 million of funding is available to fund proof-of-concept technologies, <a href="" target="_blank">above Technology Readiness Level (TRL) 2</a>. DASA anticipates funding around 5 to 10 proof-of concept research projects of up to 6 months duration. Additional funding may be available for future phases.</p> <p>A summary of the competition is as follows:</p> <p><u><strong>Background</strong></u></p> <p>Traditional cyber security methods only respond to known threats. However, as our understanding of adversaries and attack patterns improves, and increased computing power and data growth continues to drive the Artificial Intelligence revolution, new possibilities are emerging to get ahead of threats and predict future cyber attacks.</p> <p>Computing infrastructure is a key component of nearly all modern defence systems and provides another attack surface for adversaries. Cyber security has been in an arms race for decades, with hackers continuously exposing new vulnerabilities and developers racing to patch them. Approaches to cyber defence have historically been reactive, relying on whitelists, known (virus/malware) signatures, or more recently on broader machine-learning detection methods. Such reactive methods are forensic or, at best, real-time. There has been limited effort in predicting events related to a cyber attack (prior to, or during the attack) and very few fully-developed and deployable tools exist with predictive capability.</p> <p>Forecasting future events is not a new concept and predictive analytics drives many areas of industry. DASA&nbsp;are interested in novel approaches to cyber security that can predict the most likely offensive cyber events and/or predict optimal defensive cyber actions, to enable proactive defence in a hostile and contested cyber environment. This competition is anticipated to:</p> <ul><li>adapt and implement predictive approaches from other industries to the cyber security domain</li> <li>create and implement novel predictive analytics specific to the cyber security domain</li> <li>exploit empirical observation-based models of attackers to make predictions (for example of adversary tactics, techniques and procedures; of kill-chains; of attacker competency levels)</li> <li>automate the assimilation of (text-based) knowledge collected for many systems (such as known risks or vulnerabilities), and transfer that knowledge to new systems that have the same (or similar) components and operating procedures</li> <li>develop approaches to recognise patterns of life that are not time-based, but sequence based</li> <li>build on alerts from reactive methods to forecast future offensive cyber events, and thereby predict optimal cyber defences</li> </ul><p>Proposals that are not in scope include: those that focus on theoretical models, or that lack implementation to real data, and those that ingest social media feeds or other public data of a personal nature.</p> <p>Predicting vulnerabilities in hardware/software, and monitoring the `health&rsquo; of a system are only acceptable if used as components in a larger predictive engine.</p> <p>Proactive intelligence gathering via the use of honeypots is in scope. Proposals that make use of open-source data formats (for example, threat intelligence reporting, sharing and ingesting) are encouraged. Preference may be given to proposals that forecast future events, rather than predict past events that were overlooked.</p> <p>DASA seeks to promote collaboration between academia and industry to develop novel tools to prediction in the cyber security domain. All proposals should highlight how subsequent phases will build on the initial phase of development and all phases should include a demonstration as a deliverable. The initial phase may make use of data from enterprise systems (such as standard office equipment) but subsequent phases should show capability when using data from military operational technology.</p> <p>The initial phase may be demonstrated within a representative business enterprise system but subsequent phases should be applicable to the unique systems, circumstances, threats and opportunities that MOD faces.</p> <p>Details on how to apply will be included in the full competition document, which will soon be available on the competition webpage, <a href="">which you can find here.</a></p> <p>If you have any queries on this competition, please do contact DASA&nbsp;at&nbsp;<a href=""></a>&nbsp;or&nbsp;<a href="">sign up</a>&nbsp;for alerts.</p> <p><strong>The competition will close at midday on 5 November 2018</strong></p>Contact: <a href=""></a> Data Centres Council Concerned about EU proposals Tue, 14 Aug 2018 07:00:00 +0100 CRM Sync The UK Council of Data Centre Operators is very concerned about European Commission proposals under the EcoDesign Directive, to impose power limits for idling servers without taking performance into account. <p>Please click below to download the document.&nbsp;</p>Contact: <a href=""></a> Making the most of DOS 3 Mon, 13 Aug 2018 13:59:16 +0100 CRM Sync Georgina Maratheftis shares her key insights from the event with CCS, Advice Cloud and dxw <p>Back at the start of August I was lucky enough to chair a session on &lsquo;<a href="">Making the Most of Digital Outcomes Specialist 3 (DOS 3),&rsquo;</a> with a great line-up which included:</p> <ul><li>Niall Quinn, Strategic Category Director Technology, <strong>Crown Commercial Service</strong></li> <li>Chris Farthing, Managing Director, <strong>Advice Cloud</strong></li> <li>Harry Metcalfe, Managing Director, <strong>dxw</strong></li> </ul><p>It was very timely event and we were delighted to have a raft of experts from government and industry join us to demystify DOS 3 and share experiences on selling through the framework.</p> <p>The main take way that I took from the session is applying for Digital Outcomes and Specialists is easy! It was encouraging to hear how easy and accessible the framework is for suppliers.</p> <p>Other key insights included:</p> <ul><li>Firstly, the Digital Outcomes Specialist 3 framework is now open!</li> <li>Suppliers are encouraged to log on to the <a href="">Digital Marketplace</a> to ask any questions they have about DOS 3.</li> <li>There are lots of new entrants on DOS 3 and a good vehicle to engage with the public sector. Saying that, suppliers should not underestimate the value of early engagement also and continuing to build relationships.</li> <li>Suppliers should take the time to read the buyers guide to help be better informed in how they buyer will evaluate applications. Equally, industry should familiarize themselves with the sector landscape, understand their challenges and how they operate. For example, techUK often runs briefings on <a href="">&lsquo;Demystifying the Local Government Market&rsquo;</a> where council leaders and tech analysts share their insights on the future trends and biggest challenges facing the market to better inform industry and enable more meaningful conversations.</li> <li>Start small. Think about the opportunities carefully, better to start small to build case studies and then grow.</li> <li>During the Q&amp;A session a concern was raised about inconsistent and often no feedback being received from the buyer. If no adequate feedback is given the supplier should contact the <a href="">Mystery Shopper team.</a></li> </ul><p>From the feedback from the speakers and those that attended it really did come across that DOS 3 is quite groundbreaking, super easy to use with plenty of opportunities for suppliers, especially those new to the public sector market. It was interesting to note that DOS is also furthest ahead in meeting the SME spend.</p> <p>Make sure to also check out <a href="">Advice Cloud&rsquo;s Emina Demiri-Watson very through and insightful blog of the event too.</a> You can also find the speaker presentations below. &nbsp;</p>Contact: <a href=""></a>Contact: <a href=""></a> Sage report on Building a Competitive, Ethical AI Economy Mon, 13 Aug 2018 09:35:56 +0100 CRM Sync Businesses and government alike need to address the ethical issues surrounding AI. <p><a href=""><span style="color:#0000FF">Earlier this month Sage</span></a> published its position paper, <a href=""><span style="color:#0000FF">Building a Competitive, Ethical AI&nbsp;Economy</span></a>, outlining the key steps for government and businesses to put ethical AI principles into practice to benefit industry, government and society.&nbsp; The paper was compiled with participation from government representatives and global businesses, including techUK.</p> <p>The paper outlines actionable insights for business and society to leverage AI-powered technologies in an ethical, trustworthy and sustainable way. According to the paper, industry leaders and government must work closely with AI experts to put ethical principles into practice under four key pillars:</p> <p><strong>1.&nbsp;&nbsp;&nbsp;&nbsp;Introducing AI corporate governance and ethical frameworks</strong></p> <ul><li><em>For business</em>&nbsp;- Develop or revise corporate governance frameworks to include ethical technology policies with top-down accountability measures specific to each organisation&rsquo;s business model. Include adherence to frameworks as a static agenda item for discussion at board meetings, employee performance reviews and less formal management/staff check-ins to establish accountability expectations at every level.</li> <li><em>For government</em>&nbsp;- Look at the role of regulators, like the UK&rsquo;s Financial Reporting Council (FRC), in guiding and assisting specific sectors on ethical best practices implementation. Work with industry AI experts to familiarise regulators with the technology&rsquo;s technical makeup, potential security risks and real-world applications before launching formal investigation programs. Review the need for enforcing domestic and/or international standards in order to ensure a level playing field.</li> </ul><p><strong>2.&nbsp;&nbsp;&nbsp;&nbsp;Demystifying AI and sharing accountability</strong></p> <ul><li><em>For business</em> -&nbsp;Engage external ethical experts to explore how AI accountability or explainability applies to specific corporate ambitions and customers&rsquo; needs. Develop strategies for testing AI prior to deployment &ndash; and monitoring once AI is out in the world.</li> <li><em>For government</em>&nbsp;&ndash; Recognise that there needs to be a balance between corporate AI innovation and increased accountability.</li> </ul><p><strong>3.&nbsp;&nbsp;&nbsp;&nbsp;Building human trust in corporate AI</strong></p> <ul><li><em>For business</em>&nbsp;- Make corporate approaches to informing stakeholders about AI and its purpose as transparent as possible. Introduce training and certification programs for partners and employees working with AI to conduct business. Communicate steps taken to test AI for performance flaws and safeguard work done with the technology to potential users.</li> <li><em>For government</em>&nbsp;- Run government-anchored awareness campaigns to reduce public inhibitions around AI presence in work and everyday life.</li> </ul><p><strong>4.&nbsp;&nbsp;&nbsp;&nbsp;Welcoming AI into the workforce</strong></p> <ul><li><em>For business</em>&nbsp;- Invest in school programs to support community digital education. Empower HR functions with data to map future skills demand. Invest in retraining. Call on fellow businesses and Governments to incorporate AI and data science into staff training throughout ranks.</li> <li><em>For government</em>&nbsp;- Ensure young people leave education equipped for applying AI and with an understanding of the wider ethical issues. Redirect existing skills investment into staff retraining for jobs that interact significantly with AI and other automated technologies.</li> </ul><p>Taking practical steps to address the ethical issues posed by AI should be an ongoing priority for government and businesses alike. On Wednesday 12 December, we&rsquo;ll be hosting techUK&rsquo;s Digital Ethics Summit, bringing together key stakeholders to assess the progress made over the last twelve months to build the capacity and capabilities needed to recognise, identify and address digital ethical issues and concerns. We will consider whether the practical action that has been taken is enough and discuss what more may be needed. &nbsp;Registration for techUK&rsquo;s Digital Ethics Summit will be open shortly.</p>Contact: <a href=""></a> techUK at Political Party Conferences Fri, 10 Aug 2018 11:12:08 +0100 CRM Sync Take a look at techUK's agenda for this year's party conference season. <p>Autumn party conferences are fast approaching, with the inevitable rumours of leadership challenges against Corbyn and May making their way into the news.</p> <p>This party conference season will see techUK host and join a range of panels alongside thought leaders, MPs and Ministers at the Labour Conference in Liverpool and the Conservative Conference in Birmingham.</p> <p>Please come join techUK and our members at our events where we will discuss some of the biggest issues facing the sector and country, from future proofing the workforce to manage new technologies like AI, to helping businesses large and small adopt technology to boost their productivity.</p> <p>To find out more about what we&rsquo;re doing at party conferences please contact Ben Bradley on <a href=""></a>.</p> <p>&nbsp;</p> <p style="text-align:center"><img alt="Labour Party Logo " src="" style="height:55px; width:300px"></p> <p style="text-align:center"><strong><u>Labour Party Conference</u></strong></p> <p style="text-align:center"><strong><em>Liverpool, 23rd-26th September</em></strong></p> <p style="text-align:center">&nbsp;</p> <p><strong><u>Monday 24th September:</u></strong></p> <p><strong>New Statesman Business Reception (invitation only)</strong></p> <p><em>18:30-20:00, Room 2, Lower Level, Hall 2, ACC Liverpool</em></p> <ul><li>John McDonell MP, Shadow Chancellor of the Exchequer</li> <li>Julian David, CEO, techUK</li> </ul><p>&nbsp;</p> <p><strong><u>Tuesday 25th September</u></strong></p> <p><strong>Making Business Digital: Solving the UK&rsquo;s productivity puzzle so that no-one is left behind</strong></p> <p><em>Google, Sage and techUK</em></p> <p><em>11:00-12:00, Concourse Room 3, ACC Liverpool </em></p> <ul><li>Antony Walker, Deputy CEO, techUK (chair)</li> <li>Stephen Kelly, CEO, Sage</li> <li>Katie O&rsquo;Dononvan, Public Policy Manager, Google</li> <li>Bill Esterson MP, Shadow BEIS Minister</li> <li>Andy Burnham, Mayor of Greater Manchester (invited)</li> </ul><p>&nbsp;</p> <p><strong>Making the Future of Work, Work for All </strong></p> <p><em>Cisco and techUK </em></p> <p><em>14:30-15:30, Concourse Room 3, ACC Liverpool </em></p> <ul><li>Antony Walker, Deputy CEO, techUK (chair)</li> <li>Scot Gardner, Chief Executive UK &amp; Ireland, Cisco</li> <li>Kate Bell, Head of Economic and Social Affairs, TUC</li> <li>Lesley Giles, Director, The Work Foundation</li> <li>Tom Watson MP, Deputy Leader of the Labour Party and Shadow DCMS Secretary (invited)</li> </ul><p>&nbsp;</p> <p><strong>How do we make the UK a world leader in autonomous vehicles? </strong></p> <p><em>FiveAI and techUK</em></p> <p><em>16:00-17:00, Meeting Room 7, Liverpool ACC</em></p> <ul><li>Antony Walker, Deputy CEO, techUK (chair)</li> <li>Stan Boland, Chief Executive and co-founder, FiveAI</li> <li>Leon Daniels, former MD, Surface Transport, TfL</li> <li>Lillian Greenwood MP, Chair, Transport Committee (invited)</li> <li>Andy McDonald MP, Shadow Secretary of State for Transport (invited)</li> </ul><p>&nbsp;</p> <p style="text-align:center"><img alt="Conservative Logo" src="data:image/png;base64,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" style="height:53px; width:350px"></p> <p style="text-align:center"><strong><u>Conservative Party Conference</u></strong></p> <p style="text-align:center"><strong><em>Birmingham, 30th September-3rd October</em></strong></p> <p><strong><u>Sunday 30th September:</u></strong></p> <p><strong>AI: a force for good?</strong></p> <p><strong><em>16:00-17:30, Hall 6, Birmingham ICC</em></strong></p> <ul><li>Kulveer Ranger, VP Strategy and Communications, Atos UK&amp;I</li> <li>Antony Walker, Deputy CEO, techUK</li> <li>Will Tanner, Director Onward</li> <li>Mark Wallace, Executive Editor, ConHome</li> </ul><p>&nbsp;</p> <p><strong><u>Monday 1st October</u></strong></p> <p><strong>How do we make the UK a world leader in autonomous vehicles? </strong></p> <p><em>FiveAI and techUK</em></p> <p><em>16:00-17:00, Drawing Room, Hyatt Regency Birmingham</em></p> <ul><li>Stan Boland, Chief Executive and co-founder, FiveAI</li> <li>Leon Daniels, former MD, Surface Transport, TfL</li> <li>Vicky Ford MP, Member of Science and Technology Committee (invited)</li> <li>Chris Grayling, Secretary of State for Transport (invited)</li> <li>Dharmash Mistry, Partner, Lakestar Capital</li> <li>Oliver Shah, Business Editor, The Sunday Times (invited)</li> </ul><p>&nbsp;</p> <p><strong>Trust, Data and Decisions: How do we find the information we need?</strong></p> <p><em>Institute for Government and Solicitors Regulation Authority</em></p> <p><em>15:45-17:00, Concerto Room, Hyatt Regency Birmingham </em></p> <ul><li>Gavin Freeguard, Head of Data and Transparency, Institute for Government (chair)</li> <li>Jane Malcolm, Executive Director, Solicitors Regulation Authority</li> <li>Caroline Normand, Director of Policy, Which?</li> <li>Antony Walker, Deputy CEO, techUK</li> </ul><p>&nbsp;</p> <p><strong>The new economy: how will automation and AI change the future of work? </strong></p> <p><em>Prospect Magazine</em></p> <p><em>17:45-19:00, Executive Room 2, Birmingham ICC</em></p> <ul><li>Vinous Ali, Head of Policy, Innovation, Skills and Migration, techUK</li> <li>Alok Sharma MP, Minster of State for Employment</li> <li>Neil Carmichael, Chair of the Pearson HE Commission</li> </ul><p>&nbsp;</p> <p><strong>The Enterprise Forum Business Reception (invitation only)</strong></p> <p><em>17:45-19:00, Hall 8, Birmingham ICC</em></p> <ul><li>Brian Berry, Chief Executive, Federation of Master Builders</li> <li>Special Guest Speaker</li> </ul><p>&nbsp;</p> <p><strong><u>Tuesday 2nd October </u></strong></p> <p><strong>Digital Britain: are we being ambitious enough? </strong></p> <p><em>Google, Sage and techUK</em></p> <p><em>16:00-17:00, Dolce Room, Hyatt Regency Birmingham </em></p> <ul><li>Antony Walker, Deputy CEO, techUK (chair)</li> <li>Margot James MP, Digital and Creative Industries Minister</li> <li>Ronan Harris, UK &amp; Ireland MD, Google</li> <li>Stephen Kelly, CEO, Sage</li> <li>Andy Street, Mayor for the West Midlands (invited)</li> </ul><p>&nbsp;</p> <p><strong>Powering up: Supercharging productivity in the Digital Age </strong></p> <p><em>The Spectator </em></p> <p><em>16:00-17:00, Birmingham ICC</em></p> <ul><li>Tony Danker, CEO of the Productivity Leadership Group</li> <li>Scot Gardner, Chief Executive UK &amp; Ireland, Cisco</li> <li>Jacqueline de Rojas, President, techUK</li> <li>Ben Houchen, Mayor of Tees Valley (invited)</li> </ul><p>&nbsp;</p> <p><strong>AI, Automation and the Future of Work</strong></p> <p><em>ResPublica, techUK and Tata Consultancy Services</em></p> <p><em>17:45-19:00, Room 101, Library of Birmingham </em></p> <ul><li>Antony Walker, Deputy CEO, techUK</li> <li>Vicky Ford MP, Member of Science and Technology Committee</li> <li>Jeremy Wright, Secretary of State for Digital, Culture, Media and Sport (invited)</li> <li>Jim Bligh, Director of Corporate Affairs, Tata Consultancy Services</li> </ul><p>&nbsp;</p>Contact: <a href=""></a> techUK Policy Pulse | Your weekly update on digital and tech policy Fri, 10 Aug 2018 09:34:50 +0100 CRM Sync Summer recess is well and truly underway with the two main political parties engaging in their annual summer in-fighting... <p>With each party taking turns to one-up the other, there&rsquo;s been very little other news getting any bandwidth.<br><br> The pros and cons of asking commercial companies to monitor and control free speech has found a tangible case study in the form of Alex Jones (so he&rsquo;s not completely useless). Apple, YouTube and Facebook have all decided to delete his content this week, whilst <a href=""><span style="color:#0000FF">Twitter&rsquo;s CEO has stated that their rules haven&rsquo;t been broken</span></a> (Tommy Robinson&rsquo;s Twitter account, on the other hand, was suspended recently). <a href=""><span style="color:#0000FF">A good summary of the issues at play can be found here.</span></a><br><br> Matt Warman MP has this week also weighed in on the debate around internet regulation in <a href=""><span style="color:#0000FF">a thoughtful piece for The Times</span></a>. Matt questions whether we should regulate free speech online in a way that we don&rsquo;t in the real world. It is a sensible contribution to this important debate that will continue to require careful thought and engagement.<br><br> Over at the Department for Education, Secretary of State Damian Hinds has <a href=""><span style="color:#0000FF">called for an &ldquo;educational revolution&rdquo; fuelled by tech</span></a>. Recognising the power tech tools have to transform the classroom, Hinds wants to work with innovators to get tech into schools &ndash; a mission we fully support and applaud.<br><br> Wellbeing is an issue being taken seriously by tech companies with more tools being introduced to help users monitor their tech habits and set controls on usage. For example Android Pie, launched this week, has a whole range of &ldquo;Digital Wellbeing Controls,&rdquo; whilst Apple recently unveiled &lsquo;digital wellness&rsquo; features for its upcoming iOS 12 software. All just in time for <a href=""><span style="color:#0000FF">Scroll Free September!</span></a></p> <hr><h3>techUK News and Events</h3> <p>Our summer survey on tech parents&rsquo; perspectives on the future of work continues. If you are a parent working in the tech sector or in a tech role and you haven&rsquo;t yet participated then stop reading (don&rsquo;t worry I won&rsquo;t be offended) and <a href=""><span style="color:#0000FF">get yourself across to the survey here</span></a> - it&rsquo;ll only take a few minutes!<br><br> Similarly, in light of the four consultations from the Department of International Trade on future trade deals, we are keen to have a better understanding of your trade policy and facilitation requirements. Please <a href=""><span style="color:#0000FF">complete this very short questionnaire</span></a> to help us better tailor our work on the issue.<br><br> To coincide with our flagship public sector conference, <a href=""><span style="color:#0000FF">Building the Smarter State</span></a>, techUK is hosting a week of guest blogs on how emerging technologies are shaping public services. If you would like to contribute to the conversation, <a href=""><span style="color:#0000FF">please get in touch with Ellie Huckle</span></a>.<br><br> Finally, and in the most important bit of news you&rsquo;ll read this week, I will be away on holiday next week in (hopefully) sunny Devon &ndash; any tips of things to do and see <a href="">please send them through to me</a>. Do not fear, in my absence my not-so-funny colleague <a href=""><span style="color:#0000FF">Giles Derrington</span></a> will be delivering your weekly digest of tech news.<br><br> Best,<br> Vinous</p>Contact: <a href=""></a> Latest RAJAR Digital Radio Listening Data Thu, 09 Aug 2018 17:00:00 +0100 CRM Sync Digital listening share grew by 3% year on year from 48.7% to 50.2% but fell back by 1.4% quarter on quarter from 50.9% to 50.2% . <p>Digital listening share grew by 3% year on year from 48.7% to 50.2% but fell back by 1.4% quarter on quarter from 50.9% to 50.2% .</p> <p>This slight decline was driven by in in-home digital listening hours (which decreased 4.6% year on year) as opposed to in &nbsp;car and workplace listening hours which increased by 14% year on year. A contributing factor was the reduction in listening via digital TV which declined 16% year on year perhaps impacted by the warm weather.</p> <p>Looking at age demographics&nbsp; there was no significant change with all ages remaining over 50% digital listening, excepting the 65+ age groups.</p> <p>There were strong performances by digital-only stations and listening to digital-only stations grew by 11% year on year. The leading digital station BBC 6 Music recorded its second biggest audience and the No 1 commercial digital station KISSTORY&nbsp; grew its audience by 16.7% year on year to exceed 2 million listeners for the first time.</p> <p>There were strong performances from Heart 80s, Heart Extra, Smooth&nbsp; Extra, Absolute 90s, Jazz FM, Virgin Radio, Magic Soul and Magic Chilled.</p> <p>For Digital Radio UK press release on digital listening results click<a href=""> here</a>.</p> <p>This quarter was too early to judge the impact of the World Cup which kicked-off on 14 June, so the beneficial impact of sports listening is expected to reflected in next quarter's data.</p>Contact: <a href=""></a> How will technology transform public services? Thu, 09 Aug 2018 14:08:21 +0100 CRM Sync techUK's Building the Smarter State conference brings together digital leaders from across the public and private sectors to find out! <p>&nbsp;</p> <p>Transforming public services is hard. As then Minister for the Cabinet Office Ben Gummer said in his foreword to the <a href="">Government Transformation Strategy</a> in 2017:</p> <blockquote> <p>&ldquo;There is no company on earth - even the largest of multinationals - which comes close to having to co-ordinate the array of essential services and functions for millions of people that a modern government provides.&rdquo;</p> </blockquote> <p>Next month will mark the mid-point of the Transformation Strategy, and the challenges haven&rsquo;t got any less daunting, with Brexit and demographic pressures placing more strain than ever on already stretched public sector resources. So how should public servants and their partners in industry respond? Joining us at techUK&rsquo;s <a href="">Building the Smarter State conference</a> this year will be the Minister with responsibility for the Government Digital Service, Oliver Dowden. He will be outlining how Government has set about tackling these challenges, the plans it has for the innovative public services of the future, and the ways in which the UK&rsquo;s tech industry can partner on public sector transformation.</p> <p>Clearly, the digital skills and capabilities that public sector organisations can call on will play an important role in determining how many of these plans will be realised. Civil Service Chief Executive John Manzoni will deliver the second keynote address at Building the Smarter State looking at how public servants can ensure they have the skills they need to design and deliver the services of the future, and take advantage of the innovative solutions being developed by the UK&rsquo;s thriving tech sector.</p> <p>The Government&rsquo;s <a href="">Industrial Strategy</a> committed it to fostering a closer relationship between public and private sectors by supporting innovation in industry through the design of better digital public services. Sue Owen, Permanent Secretary at the Department for Digital, Culture, Media and Sport will outline how her department and the Government more widely is working towards this goal by transforming data and digital thinking across the public sector, while Rupul Karia, Fujitsu&rsquo;s Head of Public and Private Sector in the UK and Ireland, will explore some of the transformations that successful partnerships have already delivered.</p> <p>But a better understanding of the big strategic challenges facing the public sector is not the only thing that we hope delegates will come away from Building the Smarter State with. Running throughout the day will be a series of interactive sessions and hands-on demos designed to share advice, feedback and experience of the public sector market for both new and established suppliers. The Government&rsquo;s SME Crown Representative Emma Jones will conduct a Q&amp;A on breaking into the market, while service designers from Government and industry will work together in our hackathon to rethink how technology can transform public services.</p> <p>But perhaps most importantly of all, we hope that by bringing together hundreds of digital leaders from across the public and private sector we can build the networks, skills and ideas that the UK&rsquo;s innovators need to be able to rethink the public services of tomorrow. If you&rsquo;d like to join us, let us know <strong><a href="">here</a>.</strong></p> <p>&nbsp;</p>Contact: <a href=""></a>Contact: <a href=""></a> techUK Release Updated Service Guidelines Code of Practice Thu, 09 Aug 2018 11:00:00 +0100 CRM Sync Produced by the techUK Consumer Electronics Service Forum, this guide provides valuable information on best practice relating to pre and post sales of consumer electrical goods. <p>This Code of Practice (CoP) is designed to set out guidelines for the minimum criteria for service quality standards that are provided by Manufacturers and Producers of Consumer Electronics that are supplied to end users.</p> <p>The purpose is to describe good industry practice in the areas of pre and post sales and to provide benchmark service levels for key elements of the service proposition for consumer electrical goods. This CoP sets out minimum standards guidelines for manufacturers, resellers, distributors and channels only. It is not designed as a customer/ end user facing document. This paper seeks to give guidance to device producers and sellers on what information they should provide to the end user/ purchaser.</p> <p>This guide is designed to support best practice recommendations for electrical goods. There are some electrical goods that also connect to additional services such as the supply and use of gas and water. This CoP does not set out to describe the requirements for support and service of non-electrical specific products and features.</p> <p>It is designed to complement statutory legal requirements and consumer rights and act as a supporting guide for manufacturers, importers and distributors of consumer goods to enable cross industry universal minimum standards of service.</p>Contact: <a href=""></a> techUK International Trade Newsletter | Trade Questionnaire Wed, 08 Aug 2018 11:36:36 +0100 CRM Sync We've launched a survey to get a better understanding of your trade policy and facilitation requirements - this and more in July's International Trade newsletter. <p>It's quite the summer: ongoing sunshine, England&rsquo;s (male) football team reaching its first world cup semi-final since 1990, and&nbsp;techUK&nbsp;has expanded its international trade capacity.&nbsp;<br><br> We are very pleased that&nbsp;Dominykas&nbsp;Broga has joined the&nbsp;techUK&nbsp;International Trade programme to help us in a mission to support our members with their international expansion plans and to help manage policy changes that may impact trade.&nbsp;<br><br> With this in mind, we&nbsp;are keen to have a better understanding of your trade policy and facilitation requirements. Please, <a href=""><span style="color:#0000FF">complete this&nbsp;very short&nbsp;questionnaire</span></a>. It should take 2-3 minutes&nbsp;and will enable us to better tailor our work to your needs.&nbsp;&nbsp;<br><br> Enjoy the rest of the summer and try to keep cool!&nbsp;<br><br> All the best&nbsp;<br> Simon&nbsp;<br><br> Simon Spier&nbsp;<br> Head of International Trade&nbsp;<br> techUK, 10 St Bride Street, London, EC4A 4AD&nbsp;<br> T +44 (0) 7793 258 219 | E&nbsp;<a href=""><span style="color:#0000FF"></span></a>&nbsp;&nbsp;&nbsp;</p> <hr><h3><strong>Updates&nbsp;</strong></h3> <p><a href=""><span style="color:#0000FF">Tech parents' perspective on the future of work | techUK&nbsp;survey</span></a><br> techUK has launched a major survey for parents working in the tech sector or in tech roles. We are keen to hear from parents/guardians about how they are preparing and advising their children about the future world of work and what their views are about the curriculum children are taught today. The survey should take no longer than ten minutes to complete and will help inform techUK&rsquo;s actions in this area going forward. To complete the survey follow the link above and once you&rsquo;ve completed it please share it with your friends, colleagues and networks. Any questions, email&nbsp;<a href=""><span style="color:#0000FF"></span></a>.<br><br><a href=""><span style="color:#0000FF">Indian IT Minister holds roundtable on UK India collaboration</span></a>&nbsp;<br> In July, India's IT, Law and Justice Minister held a&nbsp;roundtable at&nbsp;techUK&nbsp;with members of the&nbsp;UK and India Tech Communities&nbsp;discussing the&nbsp;abundance of opportunities for collaboration. Read our overview of the event.&nbsp;<br><br><a href=""><span style="color:#0000FF">techUK&nbsp;launches new report 'Dealing with the Deals' in Parliament</span></a>&nbsp;<br> techUK&nbsp;launched its new report&nbsp;Dealing with the Deals: Existing EU International Agreements and the Tech Sector. The report highlights that urgent decisions are needed on hundreds of different EU agreements post-Brexit. Many of these, such as Free Trade Agreements (FTAs), science and technology agreements and World Trade Organisation (WTO) agreements are important to the UK&rsquo;s thriving tech sector. Read the full report at the link above.&nbsp;</p> <hr><h3><strong>Events and Opportunities</strong>&nbsp;</h3> <p><a href=""><span style="color:#0000FF">Deloitte opens entries for its 2018 UK Technology Fast 50 awards</span></a>&nbsp;<br> Nominations are now open entries for the 21st Deloitte UK Technology Fast 50 awards. The awards rank and&nbsp;recognise&nbsp;the 50 fastest growing technology companies in the UK, based on the last four years of revenue growth. Visit the link above for information on how to enter.&nbsp;<br><strong>Nominations close 7 September&nbsp;</strong><br><br><a href=""><span style="color:#0000FF">MWC&nbsp;Americas</span></a>&nbsp;<br> Mobile World Congress Americas is an exciting event that reaches the worldwide mobile industry and now is the best time to decide to attend, exhibit, sponsor, advertise or partner.&nbsp;&pound;2,000&nbsp;of&nbsp;TAP funding&nbsp;is&nbsp;available. For more information, contact&nbsp;<a href=""><span style="color:#0000FF"></span></a>.&nbsp;<br><strong>12&nbsp;&ndash;&nbsp;14&nbsp;September, San Francisco, USA</strong>&nbsp;<br><br><a href=""><span style="color:#0000FF">Apply for a Queens's Award for Enterprise 2019</span></a>&nbsp;&nbsp;<br> The Queen&rsquo;s Awards for Enterprise are for outstanding achievement by UK businesses in the categories of:&nbsp;</p> <ul><li>innovation&nbsp;</li> <li>international trade&nbsp;</li> <li>sustainable development&nbsp;</li> <li>promoting opportunity through social mobility&nbsp;</li> </ul><p>Apply at the link above.&nbsp;<br><strong>Deadline: 12 September 2018</strong>&nbsp;<br><br><a href=""><span style="color:#0000FF">IBC Amsterdam</span></a>&nbsp;<br> The IBC Exhibition covers fifteen halls across the RAI, hosting over 1,700 exhibitors and&nbsp;a number of&nbsp;specially curated feature areas and events that tie into the IBC Conference to enrich your understanding of technologies and trends that are driving the industry.&nbsp;<br><strong>14 September, Amsterdam</strong>&nbsp;&nbsp;<br> &nbsp;<br><a href=""><span style="color:#0000FF">Blockchain&nbsp;Live</span></a>&nbsp;<br> Blockchain Live&nbsp;is&nbsp;the largest&nbsp;one-day&nbsp;exhibition dedicated to the business&nbsp;application of blockchain&nbsp;and distributed ledger technology. On 26&nbsp;September we will welcome over&nbsp;3000 delegates&nbsp;to London Olympia&rsquo;s Grand Hall&nbsp;from leading&nbsp;organisations&nbsp;at different&nbsp;stages of the buying cycle&nbsp;from&nbsp;those seeking to pilot to those wishing to scale. There is a dedicated&nbsp;<a href=""><span style="color:#0000FF">Start-up Pitch</span></a> and&nbsp;<a href=""><span style="color:#0000FF">Investor&nbsp;Zone</span></a> in&nbsp;the main&nbsp;exhibition&nbsp;hall, a perfect platform to&nbsp;have real face-to-face communication with new brands, investors, entrepreneurs and regulators.&nbsp;The code for a 10% discount&nbsp;for&nbsp;techUK&nbsp;members is&nbsp;MTECHUK.&nbsp;<br><strong>26 September, London</strong><br> &nbsp;<br><a href=""><span style="color:#0000FF">GITEX&nbsp;Technology Week</span></a>&nbsp;<br> The global ICT industry is transforming the way the world does business and GITEX Global will be there to help guide the market with a showcase of the most exciting IT innovations.&nbsp;<br><strong>14 October, Dubai, UAE</strong>&nbsp;<br><br><a href=""><span style="color:#0000FF">Singapore&nbsp;and Malaysia technology mission</span></a>&nbsp;&nbsp;<br> The UK&rsquo;s Department for International Trade invites you to register interest for the Technology Missions to Singapore and Malaysia from 22 &ndash; 25 October 2018. During the missions you will be able to meet and network with local companies and commercial officers within the Technology sector while also learning about upcoming opportunities to export your product. From 22 &ndash; 23 October, up to 50 UK companies will take part in a mission to Singapore with a series of events aimed at promoting the UK&rsquo;s capabilities within Cyber Security, Smart Cities and Health Tech sectors.&nbsp;<br><strong>22 &ndash; 25&nbsp;October, Singapore and Malaysia</strong>&nbsp;<br><br><a href=""><span style="color:#0000FF">Smart City Expo World Congress</span></a><br> The 2018 Congress focuses on how disruptive technologies &ndash; 5G, AI, IoT, VR, Blockchain &ndash; are radically changing the urban landscape and bringing new opportunities for more sustainable, liveable and safer cities. Last year there were over 18,000 visitors and 675 exhibitors.&nbsp;Now in its eighth year, the 3-day conference &amp; expo has become the benchmark meeting point for companies, city authorities, investors and researchers in the context of city development in order to share ideas, network and doing business.<br><strong>13 - 16 November, Barcelona</strong><br><br><a href=""><span style="color:#0000FF">Ongoing TAP support to exhibit at international shows</span></a>&nbsp;&nbsp;<br> techUK&nbsp;together with the Department for International Trade and&nbsp;Tradefair&nbsp;is pleased to support the Tradeshow Access&nbsp;Programme&nbsp;(TAP). TAP allows companies exhibiting at certain international exhibitions grants of up to &pound;2500 towards the costs of a show.&nbsp;<br><strong>Ongoing in 2018</strong>&nbsp;&nbsp;<br> &nbsp;<br><a href=""><span style="color:#0000FF">Access India Programme</span></a>&nbsp;&nbsp;<br> techUK&nbsp;is proud to be the UK tech partner for the Access India&nbsp;Programme. The Access India&nbsp;Programme, launched by the High Commission of India in London, is a flagship&nbsp;programme&nbsp;assisting market entry into India. The&nbsp;programme&nbsp;is the first of its kind for supporting UK businesses to access the Make in India initiative of the Government of India. The&nbsp;programme&nbsp;solely focuses on providing support to small and medium size UK enterprise.&nbsp;<br><strong>Ongoing in 2018</strong>&nbsp;&nbsp;<br><br><a href=""><span style="color:#0000FF">CES Las Vegas</span></a>&nbsp;&nbsp;<br> CES is the world's gathering place for all who thrive on the business of consumer technologies. Held in Las Vegas every year, it has served as the proving ground for innovators and breakthrough technologies for more than forty years - the global stage where next-generation innovations are introduced to the marketplace.&nbsp;&pound;2,000&nbsp;of&nbsp;TAP funding&nbsp;is&nbsp;available. For more information, contact&nbsp;;<br><strong>8 January&nbsp;2019, Las Vegas, USA</strong>&nbsp;<br><br><a href=""><span style="color:#0000FF">CABSAT Dubai</span></a>&nbsp;&nbsp;&nbsp;<br> The event attracts 13,000+ visitors from the Broadcast, Satellite &amp; Content market in the MEASA region. From engineers to marketing directors within broadcast and satellite to content buyers, sellers, producers and distributors including Radio, Audio and Film, the event brings together the entire entertainment media community in Dubai annually.&nbsp;&pound;2,500&nbsp;of&nbsp;TAP funding&nbsp;is&nbsp;available. For more information, contact&nbsp;<a href=""><span style="color:#0000FF"></span></a>.&nbsp;<br><strong>12 March, Dubai, UAE&nbsp;</strong><br><br><a href=""><span style="color:#0000FF">Full programme of International Trade events and opportunities</span></a>&nbsp;&nbsp;<br> Learn about the full&nbsp;programme&nbsp;of&nbsp;techUK's&nbsp;events and opportunities, including the prospect of participating in DIT supported pavilions at international exhibitions.&nbsp;<br><strong>Ongoing&nbsp;&nbsp;</strong></p> <hr><h3><strong>Training</strong></h3> <p><strong>5 September</strong> -&nbsp;<a href=""><span style="color:#0000FF">Strategic Thinking and Fast Growth Leadership Essentials</span></a></p> <p><strong>5 October</strong> -&nbsp;<a href=""><span style="color:#0000FF">Consultative Selling</span></a></p> <p><strong>8 October</strong> -&nbsp;<a href=""><span style="color:#0000FF">Developing a World-Class Bid Capability</span></a></p> <p><strong>3 December</strong> -&nbsp;<a href=""><span style="color:#0000FF">Strategies and Proposals for Must Win Deals</span></a>&nbsp;</p> <p><strong>5 December</strong>&nbsp;-&nbsp;<a href=""><span style="color:#0000FF">Executive Strategy and Policy Development</span></a></p>Contact: <a href=""></a> ONS stats that show 26% of smartphone users did not have security Wed, 08 Aug 2018 11:23:15 +0100 CRM Sync New ONS stats that show 26% of smartphone users did not have smartphone security. <p>According to the 2018 Internet Access Survey, from the Opinions and Lifestyle survey conducted by ONS, almost 25% of users in the UK do not know if they have smartphone security installed on there devices.</p> <p>Despite&nbsp; 78% of the adult population now using a mobile device to access the internet, over a quarter do not have smartphone security. 24% of smartphone users across all age groups do not know whether they had smartphone security software installed. This concerning lack of awareness could leave UK users vulnerable to cyber attacks.&nbsp;</p> <p><strong>Talal Rajab</strong>, Head of Cyber and National Security, techUK said:</p> <p><em>&ldquo;The proportion of smartphone users increases year-on-year, making the devices now the most popular means to access the internet.&nbsp; Due to their popularity, and the huge amounts of sensitive personal data they store, smartphones are an increasingly attractive target for cyber criminals.</em></p> <p><em>&ldquo;Therefore, the news that nearly a quarter of smartphone users do not know whether their devices have security installed is troubling.&nbsp; Government and industry are currently working hard to ensure that internet connected devices, including smartphones, have security built-in by design. But if users are not aware of these security features and do not, for example, install updates to their smartphone&rsquo;s operating system, then such efforts may be futile. Consumers must also take responsibility for their own devices and seek out the guidance that is available to secure their own valuable data.&rdquo;</em></p>Contact: <a href=""></a>Contact: <a href=""></a> How can tech best be harnessed to combat the changing fraud threat? Tue, 07 Aug 2018 14:53:03 +0100 CRM Sync Some thoughts after techUK's roundtable event on harnessing tech to combat fraud... <p>Fraud is the most commonly experienced crime in the UK. The <a href="" target="_blank">Crime Survey of England and Wales published last month</a> indicated that there were 3.2 million incidents of fraud last year (over half of which is online), and another 1.2m incidents of computer misuse. This <a href="" target="_blank">NCA Strategic Assessment of Serious &amp; Organised Crime 2018</a>, published in May, emphasised the importance of fraud, and highlighted that &ldquo;our understanding of fraud in the UK is hampered by under-reporting; less than 20% of incidents are reported to the police.&rdquo; There is a challenge facing the police and other bodies charged with investigation: how to remain relevant in this arena as the proportion of non-reported incidents continues to grow.</p> <p>techUK is conscious of the challenges facing law enforcement and policy makers in a world where traditional governmental models of recording and investigating crime are struggling to match surging technologies - which enable credible threats to be delivered simultaneously to multiple targets at marginal cost. We convened a roundtable discussion last month where tech industry leaders could discuss the issue with senior figures from policing, the civil service, and the third sector.</p> <p>This event challenged technology innovators and others in the market place to engage with policy makers, the police and other bodies to suggest ways in which collaboration might level the playing field and redress the balance.</p> <p>The group identified a number of ways that improvements could be made. Bulk reporting tools for businesses, with clear signposting to a single point of contact for reporting is essential. There also needs to be closer working between industry and law enforcement. We must develop a model to encourage the sharing of data and tools. As a starting point, open APIs between systems would allow for much better sharing of threat data.</p> <p>Improving our understanding of the harm caused by fraud would help policing make the case for more resource, and would raise the issue up the public agenda. While there have been efforts to come up with a monetary value of fraud in the UK, we need to deepen our understanding of the harm caused &ndash; the reputational damage caused to business, the bankruptcies, the shame to individuals, and in the worst cases, suicides.</p> <p>Ultimately, law enforcement, Government and the tech industry must continue to work closely together and deepen those relationships to ensure that police are equipped with the skills and tools they need to tackle this threat. techUK will be using insights from last month&rsquo;s event to create a short briefing note on this subject. If you would like to get involved in techUK&rsquo;s work tackling fraud and cyber crime, please contact <a href=""></a>.</p>Contact: <a href=""></a> Health & Social Care Newsletter - techUK at NHS Expo Tue, 07 Aug 2018 14:31:00 +0100 CRM Sync Health and Social care August newsletter <p>We have a busy schedule of events over the next couple of months in London, Leeds and Manchester.&nbsp;We've highlighted a few below but do take a look at the full list on our <a href="" target="_blank">website</a>.&nbsp;<br><br> We're delighted to be hosting two sessions at NHS Expo: <a href="" target="_blank">Better to get Wisdom than Gold</a> on 5 September, and&nbsp;<a href="" target="_blank">How SMEs are driving the digital revolution in Health and Care</a> on 6 September. You'll need to register to join the sessions on the <a href="" target="_blank">Expo website</a>, so please join us for what will be interesting discussions and feel free to share with your networks.<br><br> Our annual Health and Social Care Industry Dinner returns on 14 November in London. Bookings open on 3 September. To join the waiting list email your name, job title, company and ticket requirements to <a href=""></a>.<br> &nbsp;</p> <hr><p><strong>#HSCtechUK opportunities and events</strong></p> <hr><p><a href="" target="_blank">techUK at NHS Expo &ndash; Analytics Workshop</a><br><strong>Better to get Wisdom than Gold</strong><br> 5 September, 11:15 - 12:15<br> Pop-up University<br> Our Health and Care system is complex, with 7,000+ GP practices, around 200 CCGs and 200 trusts, and a myriad of other providers. In a disparate system data is king. This session explores how we can develop the analytical tools and skills needed to unleash the power of NHS data.&nbsp;<br><a href="" target="_blank">Register on NHS Expo website</a><br><br><a href="" target="_blank">techUK at NHS Expo &ndash; SME Theatre Session</a><br><strong>How SMEs are driving the digital revolution in Health and Care</strong><br> 6 September, 11:45 - 13:15<br> Theatre&nbsp;2<br> The UK is home to some of the most innovative technology SMEs in the world. From patient facing apps, to AI, predictive analytics and blockchain, the NHS is utilising world class technology developed by UK SMEs to deliver better health outcomes. Come and experience the technology and meet the innovators.&nbsp;<br><a href="" target="_blank">Register on NHS Expo website</a><br><br><a href="" target="_blank">Healthy Ageing Challenge Workshop</a><br> 20 September, 10:00 - 13:00<br> This event will bring together the tech sector with the organisations who are in the frontline of the challenges that our ageing society poses. We are working with HACT, the Health Innovation Network (South London Academic Health Science Network), the Local Government Association (LGA), Socitm, Sufolk Council and others. They will set out the major challenges that they face and what type of solutions they would like to see.<br><br><a href="" target="_blank">How Can 5G Transform Health and Social Care Services?</a><br> 15 October, 14:00 - 16:30 - Liverpool<br> The aim is to raise awareness of digital connectivity in health and care and highlight the work of organisations operating in this field (ranging from innovation centres, industry and SME's) using products, networks and services that are directly helping patients, citizens, and health and care professionals.</p> <hr><p><strong>News and opportunities from friends and stakeholders</strong></p> <hr><p><strong><a href="" target="_blank">jHub looks for medical ideas and innovations</a></strong><br> jHub has an opportunity for the world&rsquo;s most innovative medical suppliers to present their solutions to the UK armed forces through an open call for innovation.&nbsp;With a &pound;20m innovation fund (FY18/19), jHub&nbsp;aims to fast-track successful proposals through the procurement process within 1 year or less.<br><br><strong><a href="" target="_blank">A note from NHS Digital on improvements to the NHS website (</a></strong><br><br> We&lsquo;ve made the information on <a href="" target="_blank"></a> easier to read so people can use it to better manage their health and care. We&rsquo;ve also improved the design for use on mobile devices to give people quick access to a range of services and practical health information. The website address remains the same, but you&rsquo;ll no longer see the NHS Choices logo on the website. It will simply retain the trusted NHS brand.<br><br> Please <a href="" target="_blank">follow our guidance to remove references to NHS Choices</a> when reasonably possible, and continue to promote the website on printed and digital materials.<br><br><strong><a href="" target="_blank">NHS Providers&rsquo; Annual Conference and Exhibition</a></strong><br> 9-10 October,&nbsp;Manchester Central<br><br> The NHS Providers Annual Conference and Exhibition is the main event of the year for the leaders of England&rsquo;s NHS acute, mental health, community and ambulance service trusts. With every NHS trust and foundation trust now a member of NHS Providers, we are set to be joined by over 600 trust leaders and stakeholders who will gather for two days of networking, sharing best practice and debate.<br><br> Our 2018 conference is all about how providers are adapting and changing as the NHS moves towards integrated health and care systems. Trusts are leading, and contributing to, the much-needed transformation in how care is provided to patients and service users. Our conference will explore this shift to local system working and collaboration as well as how trusts are improving care for the public.<br><br><a href="" target="_blank">techUK trade survey</a><br> techUK is keen to get a better understanding of our members&rsquo; trade policy and facilitation requirements. We have launched a quick survey and your answers will help us tailor our approach to trade, so it is as relevant as possible. The survey should take only 2-3 minutes.</p> <hr><p><strong>Events</strong></p> <p>&nbsp;</p> <hr><ul><li><strong>7 September&nbsp;</strong><a href="" target="_blank">Social Care Data Collection Webinar</a>&nbsp;</li> <li><strong>20 September</strong>&nbsp;<a href="" target="_blank">Empowering the Patient: Digital Medicines</a></li> <li><strong>2 October</strong>&nbsp;<a href="" target="_blank">Cyber Security Briefing</a></li> </ul><p>Save the date: NHS Digital Industry Briefings</p> <ol><li><strong><a href="" target="_blank">3 October - London</a></strong>&nbsp;</li> <li><strong><a href="" target="_blank">10 October - Leed</a>s</strong>&nbsp;</li> </ol><hr><p><strong>Training</strong></p> <hr><ul><li><strong>19 Sept</strong> - <a href="" target="_blank">An Introduction to the NHS and Technology</a></li> <li><strong>15 Oct</strong> - <a href="" target="_blank">Understanding and Engaging with Government</a></li> <li><strong>29 Oct</strong> - <a href="" target="_blank">Winning with G-Cloud</a></li> <li><strong>11 Dec</strong> - <a href="" target="_blank">An Introduction to the NHS and Technology</a></li> </ul>Contact: <a href=""></a>