2pm – 5pm28 April 2026
Manchester
Ship Canal House 98 King Street Manchester M2 4WU
Scaling in... is a event series designed to help techUK SME members explore new industries and markets. Each session focuses on a specific sector, providing insights into opportunities, challenges, and practical steps for successfully selling into that market.
As retail undergoes rapid transformation—driven by shifting consumer expectations, omnichannel journeys, and an increasingly competitive digital landscape—technology providers play a crucial role in shaping what comes next. But to innovate effectively, tech companies must truly understand the unique pressures, priorities and opportunities within the retail sector.
Join us for this focussed techUK event designed to equip technology firms with the insights they need to build impactful, relevant solutions for modern retailers. Through expert-led sessions, real-world case studies, and discussions with leading retail voices, we’ll explore:
Current trends and challenges reshaping the retail industry
Retailers’ top strategic priorities in 2026 and beyond
How technology is influencing customer experience, supply chains, operations, and sustainability
Where tech companies can add the most value—and what retailers really want from their tech partners
Emerging innovation areas across AI, automation, data, payments, logistics and store technologies
Whether you're building cutting-edge platforms, developing AI-driven tools, or supporting retail operations, this event will help you deepen your sector understanding and engage more strategically with retail clients.
Come away with actionable insights, stronger industry context, and a clearer view of how to align your technology with the future of retail.
Panel Discussion: Unlocking Advanced Technologies for Retail
Charlotte Hardie, Editor-in-Chief, Retail Week (Chair)
Lalit Suryawanshi, Head of Architecture , N Brown Group
Technology Spotlight
Networking
Stephanie Barr
Programme Manager, SME Engagement and Nations & Regions, techUK
Stephanie Barr
Programme Manager, SME Engagement and Nations & Regions, techUK
Stephanie is the Programme Manager for SME Engagement and Nations & Regions at techUK.
Working across the two programmes, Stephanie develops activities to support the growth and development of tech SMEs and engages with members and stakeholders more broadly to help strengthen regional tech economies.
Prior to joining techUK, Stephanie worked for a political events company and as a Senior Caseworker for an MP. She holds an MA (HONS) in Politics from the University of Glasgow.
Outside of work, Stephanie enjoys travelling, climbing and playing squash.
Ed is Head of SME Engagement and is responsible for shaping techUK’s proposition to our SMEs across the country, ensuring our policy work, market access activity and services benefit the SME community.
Prior to working at techUK, Ed worked in the at the Department for International Trade, engaging with a variety of businesses, particularly SMEs, to understand the benefits of Free Trade Agreements and act as case studies in press and social media. Ed has also worked in policy and public affairs within the voluntary sector, namely the Alzheimer’s Society and the Men’s Health Forum.
Ed holds a MA in International Relations from Leiden University, and in his spare time enjoys spending time with his son, travelling, and visiting historical sites.
Junior Programme Manager - Financial Services & SME Engagement
Lourdes de Miguel
Junior Programme Manager - Financial Services & SME Engagement
Lourdes de Miguel joined techUK in January 2026 as a Junior Programme Manager in the Financial Services and SME Engagement programmes.
Lourdes supports the financial service programme’s mission of connecting firms from across the ecosystem to ensure innovation and technology can be fully harnessed by financial services. She also assists the SME team to help members meet, network and collaborate with their peers, industry leaders and customers.
Prior to joining techUK, Lourdes gained experience in research, finance, and stakeholder engagement across several organisations. Starting off at Elcano Royal Institute in Brussels, she supported seminar creation and event organization engaging with key policymakers and industry leaders developing an understanding of European policymaking. She later joined Swift, assisting the Industry Engagement team to build connections with Central Banks and other international bodies as well as developing research on macroeconomic topics.
Lourdes holds a BA (with honours) in Politics and International Studies from the University of Warwick.
Experience across a variety of sectors, Lalit conducts the production of digital platforms. As a digital technology transformation expert, he is vastly skilled at software engineering, business change and IT management. Previous clients include Hermes, Asda/Walmart, Wilko, QVC, Howdens & Air Canada. His Global Executive MBA from INSEAD represents an extensive knowledge of business and international relations.
Join us on 16 March for techUK’s annual Policy Conference, bringing together senior leaders from government, regulators, industry and academia to discuss the key issues shaping UK tech.