*Please note we have rescheduled the event to the 08 November due to to the rail strikes*

The telephone network upgrade happening now across the UK to move landline services onto digital connections presents both challenges and opportunities for local authorities. techUK is hosting an event aimed at public sector bodies helping them prepare for the digital phone switchover by focussing on potential impacts and hearing from telecommunication service providers as well as the LGA and fellow Local Authorities.

The analog network (the PSTN) is fast approaching its end of life and telecommunications providers are moving their customer base onto more future-proof telephone services. Phone lines will be upgraded to broadband lines and voice services will be provided over the top using Voice over Internet Protocol (VOIP- also called Cloud Voice, IP Voice or Digital Voice).

The impact of this program extends beyond landlines – healthcare devices, burglar alarms, CCTV, traffic lights, payment systems and lifts are among other services that will need to operate on more modern technology so as to ensure continued functionality.

The transition is happening now – with December 2025 the date set by Openreach for national completion for providers using connections on their lines and Virgin Media O2 operating on a similar timescale.

Join us on 8 November to hear about how best to prepare and make the transition to digital phone lines a smooth experience.

(Please note lunch will be served after the meeting)


Sarah Shepherd

Georgina Maratheftis

Georgina Maratheftis

Associate Director, Local Public Services, techUK

Tracy Modha

Team Assistant - Markets, techUK