Digital Landline Switchover: Digital Transformation and Innovation in Telecare for London and the South East

The move to digital phone services happening now across the UK and subsequent switch off of the old analog phone service (the PSTN) will see telecare devices and health pendant alarms which often use landlines for monitoring and emergency communications affected. The change that is underway will present both challenges for local authorities and health services as well as opportunities for new innovative services to replace the old and true potential for digital transformation for health and telecare.

techUK, together with the NHSE, GLA and TSA invite local authorities to join us on November 11^th from 9am at our London offices to explore the vision for digital transformation in the telecare and connectivity space and help to understand the opportunities and benefits afforded by the program. With a Keynote address from  James Friend (Director of Digital Strategy for London – NHSE), an expert panel session, and the chance to hear from the authorities talking through the approach they’ve taken and experience in procuring and piloting new innovation in health tech, we are also delighted to be joined by health care trailblazers the Assure Group, Medequip, MiiCare, Feebris, Taking Care, Everon and Whzan.

We aim to support local boroughs in learning about the innovative technologies on offer and their benefits and understand what needs to be considered when procuring devices fit for the digital network and future connectivity.

Registration will open from 9am with a marketplace session to meet with some of the telecare suppliers running alongside refreshments and networking opportunities. The event will start at 10am and close with a further marketplace session over lunch from 12:45 until 13:45.

Agenda:

Session 1

Vision and call to action: the potential of digital transformation during the move from analog to digital lines and the importance of collaboration with keynote speaker James Friend - Director of Digital Strategy NHS.

Expert panel session

Session 2

Sutton: The approach taken by the London Borough of Sutton in Addresing the Challenges raised by the Digital Switchover and Solutions put in place

Bradley Coupar (Sutton)

Nerys Hebden (Access Group)

Rupert Lawrence (Medequip)

Case Study: Hyde Housing Provider – practical challenges and opportunities when making the decision to move to digital

James Barr (Operations Manager – Hyde Group)

Steve Gates (MD - Taking Care)

Session 3

Cambridgeshire: Experience of the digital switchover and future innovate plans

Catherine Tuffin (TECS Lead Technology Enabled Care Services)

Redbridge: Developing a long term approach for digital strategy in Redbridge including culture change and care tech pilots

Margaret Kalaugher – CareCity

The experience of Hertfordshire

David Coolbear

Sarah Shepherd

Head of All-IP Industry Liaison, techUK

Alison Young

Associate Director Local Public Services, techUK

Alison Young is the Associate Director Local Public Services.

Alison has background in International Trade & Investment, with experience in the public, private and third sector, advising on international trade, new markets, inward investment and working closely with UK cities and regions around investment into innovation and partnerships and technology. Prior to joining techUK, she has her own consulting business and was Head of Global Investment with the Connected Places Catapult. This role had a focus on FDI around the built environment and mobility, working across NetZero mobility projects in the UK and globally. She worked closely with the Innovation Districts Group, to foster and network of knowledge sharing and helped set up the Freeport Innovation Network, to foster innovation in the context of freeports with a focus on investment. 

She spent six years living and working in the Middle East, with the Department for Business and Trade. Based first in Oman,  leading on a number of sectors, from Education to Infrastructure, then based in the UAE, setting up the Technology and Smart Cities sector, with a core focus on AI and Fintech.

She is passionate about economic growth for the UK, to create jobs and opportunities; the green agenda and the decarbonisation of transport. She has a degree in Russian Studies MA, from the University of Edinburgh and is currently learning Arabic. 

Email:

[email protected]

Phone:

+44 (0) 20 7331 2029

LinkedIn:

https://www.linkedin.com/in/alisonayoung/

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Ileana Lupsa

Programme Manager, Local Public Services and Nations and Regions, techUK

Ileana Lupsa is the Programme Manager for Local Public Services and Nations and Regions, at techUK.

Ileana studied electronics, telecommunications and IT as an undergraduate, followed by an MSc in engineering and project management at Coventry University.

She refined her programme management expertise through her most recent roles working in the automotive industry.

Ileana is passionate about sustainability and creating a positive impact globally through innovation.

Email:

[email protected]

Twitter:

@IleanaLupsa

Website:

www.techUK.org

LinkedIn:

www.linkedin.com/in/ileana-lupsa

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Matthew Wild

Programme Assistant - Markets, techUK

Matthew joined techUK in August 2023 as a Programme Assistant.

Email:

[email protected]

Phone:

020 7331 2000

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