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The future of work is about the changing dynamics shaping the workplace and the workforce. It’s about new innovations and technologies changing where people work, when people work, and how people work – and the implications of all of these shifts for people and businesses. For HR professionals, these are fundamental questions.

A changing workplace characterised by a growth in flexible and hybrid work poses challenges around how best to engage and manage a dynamic workforce. Longstanding skills gaps urge new thinking on hiring, upskilling and retention, and an emphasis on DEI. While the adoption of productivity-boosting technologies like AI will give renewed importance to many of these issues, and to good management practices as AI is applied and used across business functions including HR.

From recruitment and onboarding to performance management, from learning and development to employee wellbeing, there are a wealth of technology solutions powering more efficient, data-driven and impactful HR processes.

Companies adopting HR solutions cite reducing cost, simplifying work, and rapid growth as key drivers, yet there is evidence that many employees feel their HR tools are more a hindrance than a help and costing them valuable time.

Many HR leaders say they don’t have the technology to do their jobs or, worryingly, they lack the digital skills in their teams to use them effectively. Indeed, one report found that AI could improve HR efficiency by 30% but adoption may be slow due to workers’ reluctance to use it. And maximising the potential of this technology will mean ensuring that adoption is responsible, ethical and trustworthy.

In this session, as part of techUK’s Exploring the Future of Work series, our panellists will explore the future of HR and hiring as work becomes increasingly AI and data-driven. They will discuss how HR technology can power productivity, improve employee wellbeing and engagement, drive more effective recruitment and training, and help HR professionals to focus on people. In addition, they will discuss how businesses can overcome key challenges, including ethical risks, and empower their workers to use technology like AI effectively and responsibly.

Speakers

Emily Campbell-Ratcliffe

Emily Campbell-Ratcliffe

Head of AI Assurance, Responsible Technology Adoption Unit, DSIT

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James Johns

James Johns

Head of Corporate Affairs, Workday

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Ian Lithgow

Ian Lithgow

Managing Director - Health and Public Service, Accenture

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Riham Satti

Riham Satti

Co-founder and CEO, MeVitae

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Jake Wall

Jake Wall

Policy Manager, Skills and Future of Work, techUK

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