Unlocking Safer, Smarter Public Services with Integrated Technology
Guest blog by Dominic Carroll, Director of Portfolio at e2e-assure #LPSInnovation
Dominic Carroll
Director of Portfolio, e2e-assure
Dominic Carroll is a leading visionary in cyber security product leadership and service strategy.
With over 16 years experience in strategic product development Dominic is an expert in driving business vision and demonstrating the capability to execute supporting plans, providing innovative solutions for customers of managed cyber security services in UK, EU, and US markets.
Previously with NCC for over 6 years his focus now with e2e-assure is in driving the simple and clear mission, to innovate and disrupt faster than threat actors to pre-empt and neutralise their tactics and techniques.
Within the public sector, local authorities face a double-edged dilemma: maintaining rigorous cyber security standards while driving meaningful digital transformation – all in an industry that is so often underfunded.
Therefore, meeting these demands requires practical, accessible, and inclusive solutions.
To meet these challenges, public sector teams need solutions that are simple, accessible, and built around the technology they already use. That’s exactly what the e2e-assure Teams App delivers: a fully integrated security operations platform that lives inside Microsoft Teams - where public sector work is already happening.
Closing the Efficiency Gap (with tools you already use)
Public sector organisations often operate with limited budgets and overburdened IT teams. Tech stacks are already vast, and the last thing organisations need or want is another tool to onboard, maintain and monitor.
The e2e-assure Teams App changes that - bringing our SOC Analysts directly into Microsoft Teams, the platform already widely adopted across government. There’s no need to login to separate tools or switch between systems. Security alerts, investigations, and real-time responses are all delivered within the same space teams use to collaborate.
This integrated approach delivers real efficiency, such as:
Faster Response Times – Receive and respond to incidents inside Teams, with notifications in real time.
Lower Cost of Ownership – Maximise existing Microsoft 365 investments and eliminate the need for standalone SOC platforms.
No Additional Complexity – Use Teams as your single pane of glass, reducing training requirements and onboarding time.
Driving Change Through Collaboration
The e2e-assure Teams App is built for simplicity. From service desk teams to senior leadership, anyone with access to Microsoft Teams can engage with incidents, updates, and investigations through an interface they already know.
On the go? No problem. Because everything is integrated within Teams, alerts and incident conversations are available across desktop and mobile - security actions and context follow you, no matter where you are.
This simplicity ensures that security doesn’t become a blocker, but a seamless part of your organisation’s digital operations.
Built for Microsoft-First Environments
Most UK councils and public bodies already rely on Microsoft technologies.
The e2e-assure Teams App is designed to plug directly into this environment, with minimal setup and zero disruption to existing processes.
No extra logins – Your Teams credentials are all you need.
Role-based permissions – Access is controlled via Microsoft Entra ID, supporting least-privilege access by default.
Quick deployment – As a Teams-native app, it can be installed, configured, and operational in hours, not weeks.
It’s a “plug in and go” approach that fits the speed and scale of modern public service delivery.
Driving Change Without the Noise
Too often, new systems create silos. The Teams App eliminates that risk by making cyber security part of everyday collaboration.
Security updates in plain sight – No more email black holes or missed alerts.
Collaboration by default – Incident threads allow technical teams, leadership, and third-party partners to coordinate easily.
Built-in audit trail – Conversations, decisions, and actions are all captured automatically, ideal for compliance and reporting.
Whether you're a security analyst or a department head, you’ll always know what’s happening, why it matters, and what comes next.
In Summary - A Smarter Route to Resilience
Public sector teams need to deliver more with less, securely and efficiently. The e2e-assure Teams App offers a smarter, integrated approach by embedding managed cyber operations directly into Microsoft Teams.
With seamless Microsoft 365 integration, a single workspace for visibility and response, and a user-friendly interface, it enables rapid adoption without disrupting existing workflows.
Join our upcoming webinar on 16 May at 10:00 AM BST where we’ll share real-world strategies to optimise your log data, improve detection, and cut costs by up to 80%. Register here
techUK’s Local Public Services Innovation Awareness Day 2025
Today, we’re spotlighting transformative initiatives that are driving efficiencies, innovation, and meaningful change in local government.
Our Local Public Services Programme helps techUK members to navigate local government. We champion innovation that can create truly digital local public services helping to create thriving, productive and safer places for all. Visit the programme page here
Future Gazing: where next for local gov tech in 2026?
Explore what’s next for local government tech in 2026 — join the “Future Gazing” event to shape tomorrow’s public service innovations. Secure your place now and help lead the transformation.
Our members develop strong networks, build meaningful partnerships and grow their businesses as we all work together to create a thriving environment where industry, government and stakeholders come together to realise the positive outcomes tech can deliver.
Georgina is techUK’s Associate Director for Local Public Services
Georgina works with suppliers that are active or looking to break into the market as well as with local public services to create the conditions for meaningful transformation. techUK regularly bring together local public services and supplier community to horizon scan and explore how the technologies of today and tomorrow can help solve some of the most pressing problems our communities face and improve outcomes for our people and places.
Prior to techUK, Georgina worked for a public policy events company where she managed the policy briefing division and was responsible for generating new ideas for events that would add value to the public sector. Georgina worked across a number of portfolios from education, criminal justice, and health but had a particular interest in public sector transformation and technology. Georgina also led on developing relationships across central and local government.
If you’d like to learn more about techUK, or want to get involved, get in touch.
Programme Manager – Local Public Services and Nations and Regions, techUK
Luke Newcombe
Programme Manager – Local Public Services and Nations and Regions, techUK
Luke joined techUK in September 2025 as a Programme Manager for Local Public Services and Nations and Regions.
Luke works closely with members and stakeholders across industry and government at local, regional and national levels to support collaboration, drive innovation and strengthen tech-enabled public services. His work supports the development of strong local and regional tech economies by helping organisations to engage with public sector challenges, explore emerging technologies and build impactful partnerships.
Prior to joining techUK, Luke worked at Enterprise Ireland, the Irish government’s export development agency. He began by advising SMEs on export strategy to the UK and later focused on connecting Irish businesses with multinational organisations to foster strategic partnerships, drive international growth and support economic development.
Luke holds an MSc in Political Economy from the University of Amsterdam and a BA in European Studies from Trinity College Dublin.
Programme Team Assistant for Public Sector Markets, techUK
Fran Richiusa
Programme Team Assistant for Public Sector Markets, techUK
Fran serves as the Programme Team Assistant within techUK’s Public Sector Market Programmes, where she is responsible for delivering comprehensive team support, managing administrative functions, and fostering strong relationships with members.
Prior to joining techUK in May 2025, Fran built a meaningful career in the charitable and local government sectors. She worked extensively with both victims and perpetrators of crime, and notably led the coordination of Domestic Homicide Reviews across Surrey—an initiative aimed at identifying lessons and preventing future incidents of domestic abuse.
Outside of work, Fran is an avid traveller and a proud cat mum who enjoys unwinding with her feline companions.
