NHSX/ NHS Digital Booking and Referral Standards market engagement webinar
2.30pm – 3.30pm25 March 2021
What are Booking and Referral Standards (BaRS)?
The ultimate purpose of developing Booking and Referral Standards (BaRS) is simple; we want to deliver national standards that will be usable and accepted by our healthcare provider and system suppliers, that will effectively support the movement of patients and their clinical referral information more easily around the system.
The BaRS work is gaining momentum, recently expanding its scope to deliver a standard for Referrals. This work will complement the Booking standard that is already available.
The new Referral standard will initially focus on a 111 to Emergency Department (ED) (also known as Accident and Emergency or A&E) pathway. However, overtime and through iterations, we intend that this standard will be expanded for use in numerous health care settings in the future.
Why this work is important
As appointment booking becomes the norm as part of NHS 111 First and wider projects, we want to provide suppliers with a modern API to build against and one that will support the referral process.
NHSX and NHS Digital have many suppliers that are supporting the booking standard and , by developing the referral standard now, the hope is it will provide a more rounded solution and ultimately an improved patient experience.
At the event, the team is keen to share the benefits of Booking and Referral standards and what they could mean for healthcare system suppliers.
They are also seeking interest from any suppliers who would be willing to work collaboratively with them on the development of the Referral standard and to support the activities to bring the work to the market.
Ideally, they would like as many healthcare system suppliers as possible to join them, especially those who have experience of delivering and supporting patient booking and referrals.
The webinar will be delivered in partnership with us here at techUK, with representatives from NHSX and NHS Digital in attendance, including specialists in technology architecture and programme delivery, who will be able to answer questions you have.
How to register for the webinar
If you are interested in attending the BaRS marketing engagement webinar on Thursday 25 March, starting at 2.30pm, you can find out more and complete their registration form here. Once you are registered, you will receive further details, including instructions on how to join the webinar.
Robert Walker
Head of Health & Social Care, techUK
Robert Walker
Head of Health & Social Care, techUK
Robert joined techUK in October 2022, where he is now Programme Manager for Health and Social Care.
Robert previously worked at the Pension Protection Fund, within the policy and public affairs team. Prior to this, he worked at the Scottish Parliament, advising politicians and industry stakeholders on a wide range of issues, including rural crime and health policies.
Robert has a degree in Politics and International Relations (MA Hons) from the University of Aberdeen, with a particular focus on strategic studies and energy security. Outside of work he enjoys activities such as running, rugby, boxing and cooking!
Junior Programme Manager, Health and Care Team, techUK
Viola Pastorino
Junior Programme Manager, Health and Care Team, techUK
Viola Pastorino is a policy, governance, and strategic communication specialist.
She joined techUK as the Junior Programme Manager in the Health and Care Team in April 2024.
She has obtained a Bachelor of Sciences in Governance, Economics, and Development from Leiden University, and a Master's programme in Strategic Communications at King's College London. Her academic background, leading up to a dissertation on AI policy influence and hands-on campaign development, is complemented by practical experience in international PR and grassroots project management.
She is skilled in qualitative and quantitative analysis and comfortable communicating findings to varying stakeholders. Above all, she is deeply passionate about the intersection of technology and government, especially how technology and global discourse shape one another, the processes that lead to belief polarisation and radicalisation of communities, and crafting strategic narratives that steer public discourse.
Outside of work she loves reading, live music light operation, and diving.
Rachel Kennedy
Programme Manager Health and Social Care, techUK
Rachel Kennedy
Programme Manager Health and Social Care, techUK
Rachel joined techUK in December 2024, as a Programme Manager in the Health and Social Care team.
Prior to this, Rachel worked at a specialist health and social care public affairs agency, working with a range of organisations and trade bodies across the medical technology, pharmaceutical, digital health and social care sectors. As well as this, Rachel was part of the Secretariat for a number of health and care related All-Party Parliamentary Groups.
Rachel has a Masters in Global Governance and Diplomacy from the University of Leeds, as well as a first-class honours in Politics BA from Newcastle University.
Tracy Modha
Programme Marketing Assistant for Public Sector Markets, techUK
Tracy Modha
Programme Marketing Assistant for Public Sector Markets, techUK
Tracy supports the marketing of several areas at techUK, including Cyber Exchange, Central Government, Cyber Resilience, Defence, Education, Health and Social Care, Justice and Emergency Services, Local Public Services, Nations and Regions and National Security.
Tracy joined techUK in March 2022, having worked in the education sector for 19 years, covering administration, research project support, IT support and event/training support. My most outstanding achievement has been running three very successful international conferences and over 300 training courses booked all over the globe!
Tracy has a great interest in tech. Gaming and computing have been a big part of her life, and now electric cars are an exciting look at the future. She has warmed to Alexa, even though it can sometimes be sassy!
Programme Team Assistant for Public Sector Markets, techUK
Francesca Richiusa
Programme Team Assistant for Public Sector Markets, techUK
Fran serves as the Programme Team Assistant within techUK’s Public Sector Market Programmes, where she is responsible for delivering comprehensive team support, managing administrative functions, and fostering strong relationships with members.
Prior to joining techUK in May 2025, Fran built a meaningful career in the charitable and local government sectors. She worked extensively with both victims and perpetrators of crime, and notably led the coordination of Domestic Homicide Reviews across Surrey—an initiative aimed at identifying lessons and preventing future incidents of domestic abuse.
Outside of work, Fran is an avid traveller and a proud cat mum who enjoys unwinding with her feline companions.