The Future of Field Service Live Tour is a not to be missed, free to attend event for service leaders. You’ll have the opportunity to network with like-minded individuals, hear real-world perspectives on a variety of timely topics, and benefit from a high-quality line-up of speakers including representatives from Aston Business School, Fujitsu, and Cubic Transportation.

Here’s a snapshot of some of the topics likely to be covered.

  • digital transformation and technology trends
  • service strategy evolution
  • service revenue growth
  • customer experience and satisfaction
  • recruiting, hiring, and retention
  • employee enablement and engagement
  • leadership styles and tips
  • change management and company culture.

Held in an exclusive venue in London it really is a day not to miss!  Spaces are limited so please register now to guarantee your place!

Agenda

  • 10:00 – 10:30: Welcome, Introduction, State of the Industry

  • 10:30 – 11:10: The Advanced Services Group at Aston Business School | Embracing the Advanced Services Continuum

  • 11:10 – 11:50: Baxi Heating UK Ltd | Bringing Heat-as-a-Service to Life

  • 11:50 – 12:30: Cubic Transportation Systems | What it Takes to Succeed at Outcomes-Based Service

  • 12:30-13:30: Lunch and Networking

  • 13:30 – 14:00: Genius Sports | How the Principles of Great Field Service Apply to the Sports World

  • 14:00 – 14:45: Waterlogic International & Edwards Vacuum | Panel Discussion: Setting a Foundation for Transformation Success

  • 14:45 – 15:30: Fujitsu and Fives Cryomec AG | Panel Discussion: Strategies to Address the Skills

  • 15:30 – 16:00: Summary Discussion and Key Takeaways

  • 16:00 – 18:00: Happy Hour

Fred Sugden

Fred Sugden

Associate Director, Defence and National Security, techUK

Jeremy Wimble

Jeremy Wimble

Programme Manager, Defence, techUK

Tracy Modha

Tracy Modha

Programme Marketing Assistant for Public Sector Markets, techUK