The Future of Field Service Live Tour is a not to be missed, free to attend event for service leaders. You’ll have the opportunity to network with like-minded individuals, hear real-world perspectives on a variety of timely topics, and benefit from a high-quality line-up of speakers including representatives from Aston Business School, Fujitsu, and Cubic Transportation.
Here’s a snapshot of some of the topics likely to be covered.
- digital transformation and technology trends
- service strategy evolution
- service revenue growth
- customer experience and satisfaction
- recruiting, hiring, and retention
- employee enablement and engagement
- leadership styles and tips
- change management and company culture.
Held in an exclusive venue in London it really is a day not to miss! Spaces are limited so please register now to guarantee your place!
Agenda
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10:00 – 10:30: Welcome, Introduction, State of the Industry
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10:30 – 11:10: The Advanced Services Group at Aston Business School | Embracing the Advanced Services Continuum
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11:10 – 11:50: Baxi Heating UK Ltd | Bringing Heat-as-a-Service to Life
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11:50 – 12:30: Cubic Transportation Systems | What it Takes to Succeed at Outcomes-Based Service
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12:30-13:30: Lunch and Networking
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13:30 – 14:00: Genius Sports | How the Principles of Great Field Service Apply to the Sports World
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14:00 – 14:45: Waterlogic International & Edwards Vacuum | Panel Discussion: Setting a Foundation for Transformation Success
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14:45 – 15:30: Fujitsu and Fives Cryomec AG | Panel Discussion: Strategies to Address the Skills
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15:30 – 16:00: Summary Discussion and Key Takeaways
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16:00 – 18:00: Happy Hour