techUK is hosting this event in partnership with the National Fire Chiefs Council (NFCC) and industry together, to discuss and better understand the opportunities for development of CAD/ICCs solutions.
A number of fire and rescue services are looking to go out to market for new solutions within the next 24 months and there is a desire to have more standardised system and data specifications, T&Cs and genuine collaboration.
Objectives
- Improved and closer relationship between the FRS sector and suppliers to collectively drive innovation.
- Increase sector situational awareness and understanding.
- Greater levels of efficiency, intelligence and consistency of fire service control rooms.
- Allow future technology to be more easily and more efficiently implemented across the sector.
- To understand the art of the possible.
Prompt Questions
- What are the opportunities in the short term, 1-2 years, to support suppliers and the sector as many services go out for CAD, ICCS and other systems and services?
- What are the opportunities in the long term, 2-3 years, to change the supplier/sector relationship for future systems and technology
- Where should fire and rescue be focussing its investment, both in terms of:
- Ability to harness the technology
- Skills required in the sector
- How has industry engaged with other sectors and what things are being done to keep pace with or exploit AI?
- What does the fire and rescue sector need to provide industry in order for industry to develop safe, secure, and reliable products and services for fire and rescue to consume?
- How does NFCC’s DDaT function support these developments?
- What can fire and rescue learn from other sectors?

Cinzia Miatto
Cinzia joined techUK in August 2023 as the Justice and Emergency Services (JES) Programme Manager.

Ella Gago-Brookes
Ella joined techUK in November 2023 as a Markets Team Assistant, supporting the Justice and Emergency Services, Central Government and Financial Services Programmes, before progressing into Junior Programme Manager in January 2024.