Patient feedback continues to highlight that there is an opportunity for healthcare providers to improve the experiences they deliver. This ultimately stems from increasing patient expectations and healthcare providers having a lagged, limited and rearview understanding of experiences. To ensure a positive healthcare experience, it’s now imperative to be able to continuously understand and act on each patient’s experience.
Key takeaways from this webinar will be:
- The value of patient insights
- How to innovate the future of patient experience
- How leading healthcare groups are seeing success in their patient experience initiatives.
Speakers:
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