Overview

2020 saw the unceremonious expansion of e-learning in every industry. A year later, we look at how Financial Services companies have adapted and evolved this process

We will consider the trends in the industry, key learnings from the pandemic, challenges in adapting and evolving the e-learning process and what is being done to enhance the learning experience into 2021 and beyond.

Discussion Point 1: Lessons from the Pandemic. An L&D revolution?

We will consider the increased demand for e-learning, use of outsourcing. Re-aligning the onboarding process, Dealing with furloughed staff, remote working, company culture

Discussion Point 2: Key trends and innovations. What is being done to enhance the learning experience into 2021 and beyond

We will consider: New technologies, flexible learning, personalised learning, bite sized learning, online - offline equilibrium, agile learning

Discussion Point 3: Key Challenges in adapting and evolving the e-learning process

We will consider: Adapting offline courses for online, what are the benchmarks of effective e-learning and training, ticking boxes vs making it relevant, Impact of Brexit, Monitoring the effectiveness of your training programmes. Content curation, Cost

Panellists:

  • Standard Chartered Bank: Suman Sharma (Head Experience Design)
  • Fuse Universal: Steve Dineen (President)
  • ING: Rajesh Dash (Transformation Expert)
  • Imarticus: Nikhil Barshikar (CEO)
  • Asset Class Ltd: Dr Mike Pawley (Director)
  • Moorhouse: Lisa Fahey (Manager - People and Change)