The power of big data in understanding & shaping community development
Guest blog by Dr Jamie Samson, Head of Data Science and Insights, MindFolio on how the public sector can leverage the power of big data.
Working in people-centric industries means you are always trying to understand your audience; what do they have, what are they missing, what could have a positive impact on their lives? The problem is, humans are complex, and insights within one facet of behaviour will only get you so far. Luckily for us, we live in the age of data, where we are literally swimming in information that can help us make more informed decisions.
In fact, a report by the New Local Government Network suggests that if councils fail to understand and harness the power of data they risk making themselves irrelevant to their citizens. The UK Government rightly sought to overcome this challenge by releasing the National Geospatial Strategy in 2020. But Local Authorities are facing a grand challenge, how can they filter through the noise and convert vast amounts of data into usable and implementable outcomes?
Using geospatial & big data to quickly benchmark and compare London wards
Taking on this challenge, we set out to create a framework which we could use to assess the ‘health’ of communities across London on a range of features from economics to health/wellbeing. We built up a catalogue of information ranging from the number of quarterly home sales (which would give us an idea of how stable communities are) to access to green space measures. Altogether, our Community Audit Tool uses data across 22 measures for each of the 633 wards within London (explore our free to access version).
One of the starkest findings from our audit was that even wards close to each other scored very differently. For example, South Twickenham is the highest scoring ward within London, with Syon, only 4km away being the lowest scoring. But the picture is not that simple. For example, both wards have average performing social housing quality, but if you reside in South Twickenham, you are likely to live on average 9 years longer than in Syon. This would suggest that one of the priorities for Syon is to implement interventions to reduce this health inequality.
This data is good at identifying overarching issues, but another layer is necessary to extract more impactful insights. For example, in Syon, we know heath inequality is an issue, but what interventions are needed to reduce this? Here you would need to dig deeper, surveying residents to identify what specific health needs are not being met. The combination of big and localised data allows investments to be extremely targeted, which for cash strapped local authorities is ideal to achieve the most efficient and effective positive outcomes.
The need for more robust resources and tools
Unfortunately, the infrastructure surrounding open and geospatial data needs to be regularly maintained for these exercises to continue and remain relevant. For example, the Community Life Survey, focusing on social action and community empowerment, was last undertaken in 2016. A lot has happened since that time! This data has well and truly gone past its ‘sell by date’ and is therefore less suitable for use in decision-making. There are, however, some ‘glimmers of hope’, the success of certain schemes, such as the London Datastore, now past its 10th year anniversary, is testament to the power big data can have on society.
Big data tools like our Community Audit Tool are critical, as they allow KPI benchmarks to be created across different groups, demographics, or in this case communities. In doing so, we can build up an accurate and objective picture of what the data is telling us. Yet, this is just the beginning. In our case, we designed the tool to be combined with our proprietary localised research solutions to create robust and future proof place-based propositions. Distilling data into insight is critical for local and governmental authorities to pursue more directed interventions, ultimately shaping better places that cater and respond to the needs of its community.
If you’re curious to learn more about MindFolio, check out their website at www.mindfolio.com
Alison Young
Associate Director Local Public Services, techUK
Alison Young
Associate Director Local Public Services, techUK
Alison Young is the Associate Director Local Public Services.
Alison has background in International Trade & Investment, with experience in the public, private and third sector, advising on international trade, new markets, inward investment and working closely with UK cities and regions around investment into innovation and partnerships and technology. Prior to joining techUK, she has her own consulting business and was Head of Global Investment with the Connected Places Catapult. This role had a focus on FDI around the built environment and mobility, working across NetZero mobility projects in the UK and globally. She worked closely with the Innovation Districts Group, to foster and network of knowledge sharing and helped set up the Freeport Innovation Network, to foster innovation in the context of freeports with a focus on investment.
She spent six years living and working in the Middle East, with the Department for Business and Trade. Based first in Oman, leading on a number of sectors, from Education to Infrastructure, then based in the UAE, setting up the Technology and Smart Cities sector, with a core focus on AI and Fintech.
She is passionate about economic growth for the UK, to create jobs and opportunities; the green agenda and the decarbonisation of transport. She has a degree in Russian Studies MA, from the University of Edinburgh and is currently learning Arabic.
Programme Manager, Local Public Services and Nations and Regions, techUK
Ileana Lupsa
Programme Manager, Local Public Services and Nations and Regions, techUK
Ileana Lupsa is the Programme Manager for Local Public Services and Nations and Regions, at techUK.
Ileana studied electronics, telecommunications and IT as an undergraduate, followed by an MSc in engineering and project management at Coventry University.
She refined her programme management expertise through her most recent roles working in the automotive industry.
Ileana is passionate about sustainability and creating a positive impact globally through innovation.
Programme Marketing Assistant for Public Sector Markets, techUK
Tracy Modha
Programme Marketing Assistant for Public Sector Markets, techUK
Tracy supports the marketing of several areas at techUK, including Cyber Exchange, Central Government, Cyber Resilience, Defence, Education, Health and Social Care, Justice and Emergency Services, Local Public Services, Nations and Regions and National Security.
Tracy joined techUK in March 2022, having worked in the education sector for 19 years, covering administration, research project support, IT support and event/training support. My most outstanding achievement has been running three very successful international conferences and over 300 training courses booked all over the globe!
Tracy has a great interest in tech. Gaming and computing have been a big part of her life, and now electric cars are an exciting look at the future. She has warmed to Alexa, even though it can sometimes be sassy!
Programme Team Assistant for Public Sector Markets, techUK
Francesca Richiusa
Programme Team Assistant for Public Sector Markets, techUK
Fran serves as the Programme Team Assistant within techUK’s Public Sector Market Programmes.
In this role, she is responsible for delivering comprehensive team support, managing administrative functions, and fostering strong relationships with members.
Prior to joining techUK in May 2025, Fran built a meaningful career in the charitable and local government sectors. She worked extensively with both victims and perpetrators of crime, and notably led the coordination of Domestic Homicide Reviews across Surrey—an initiative aimed at identifying lessons and preventing future incidents of domestic abuse.
Outside of work, Fran is an avid traveller and a proud cat mum who enjoys unwinding with her feline companions.