1. GBR should lead the creation of an industry eco-system to nurture innovation.
2. GBR should ensure there remains a level playing field for Third Party Retailers to foster innovation in ticketing.
3. GBR should build on the work of Network Rail in strengthening ties to the telecoms sector to improve connectivity.
4. GBR should create a blueprint for stations to become digitally enabled "smart-spaces".
5. GBR should lead in the creation of a single point of access for data sharing.
6. GBR should work closely with the technology sector to develop the right solutions to optimise infrastructure and utilities.
7. GBR should work with rail freight operators to build awareness of how technology can support the sector.