29 Apr 2021

Riding the transformation wave: how SaaS automation is helping healthcare organisations to reimagine care delivery and patient experience

Improving patient outcomes, bolstering staff morale and cultivating closer relationships, as well as building a financially sustainable, agile and responsive operating model are critical factors for future success, writes Blue Prism for techUK's Intelligent Automation Week. #AutomationUK

The healthcare industry has recently faced its biggest challenge of the 21st century, and with it, it’s biggest driver for change. While we’ve seen lots of that change occur quickly and, for the most part, successfully, being able to harness and maintain the momentum we’ve seen in the last year will be no easy feat.

Improving patient outcomes, bolstering staff morale and cultivating closer relationships, as well as building a financially sustainable, agile and responsive operating model are critical factors for future success. Now is the time to push forward with business transformation, with the help of a SaaS digital workforce.

As an enterprise platform deployed directly from the Azure Cloud, Blue Prism Cloud has the potential to support every person, function and site in your organisation. Working on a three-wave model, it supports your business at every stage of your transformation journey, from yielding quick and tactical wins, to engineering bold new ways of working.

We’ve broken down our three-step approach to digital transformation:

  1. Enhance Efficiency and Productivity

Wave one is all about delivering quick efficiency and productivity wins to the business. This is largely through automating those high volume, low complexity processes that take valuable time away from staff, but don’t utilize their uniquely human skills like empathy and problem solving. Here is your opportunity to prove the value of automation to the business and enthuse your human teams about the value these digital workers could drive for them and their patients.

  1. Improve Organisational Performance

In wave two, organisations start setting their sights on driving improvements in performance that cross multiple business functions within the patient life cycle. By scaling deployment across the whole enterprise and yielding those efficiency and productivity savings seen in wave 1 at scale, organisations start to see automation driving real-time performance improvements. These improvements span all the way from time savings for front-line staff, to millions of pounds shaved off the bottom line.

  1. Transform Patient Outcomes

Wave three is where the real fun starts. Here, automation pioneers begin driving even further to spearhead transformation, introducing entirely new procedures and services into the operation that were once unimaginable without a digital workforce. With the help of those financial and efficiency savings in wave two and three, organisations can start to reinvest resources into developing new ways of working, delivering services, and looking after their teams, helping to drive forward true business transformation from the ground up.

To understand how Blue Prism NHS clients are putting this methodology to work, why not check out our latest report with HFMA, looking at how automation is helping the NHS reach its long-term plan.

To learn more about why SaaS might be the missing piece to your transformation puzzle, download our free eBook: https://www.blueprism.com/resources/white-papers/transform-your-business-speed-fast-track-your-automation-journey-with-saas/

You can read all insights from techUK's Intelligent Automation Week here

Laura Foster

Laura Foster

Programme Manager, Technology and Innovation, techUK

Laura is techUK’s Programme Manager for Technology and Innovation.

She supports the application and expansion of emerging technologies across business, including Geospatial Data, Quantum Computing, AR/VR/XR and Edge technologies.

Before joining techUK, Laura worked internationally in London, Singapore and across the United States as a conference researcher and producer covering enterprise adoption of emerging technologies. This included being part of the strategic team at London Tech Week.

Laura has a degree in History (BA Hons) from Durham University, focussing on regional social history. Outside of work she loves reading, travelling and supporting rugby team St. Helens, where she is from.

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Sue Daley

Sue Daley

Director, Technology and Innovation

Sue leads techUK's Technology and Innovation work.

This includes work programmes on cloud, data protection, data analytics, AI, Digital Identity and Internet of Things as well as emerging and transformative technologies and innovation policy. She has been recognised as one of the most influential women in UK tech by Computer Weekly and as a key influencer in driving forward the Big Data agenda in the UK Big Data 100. Sue has also been shortlisted for the Milton Keynes Women Leaders Awards and was a judge for the Loebner Prize in AI. In addition to being a regular industry speaker on issues including AI ethics, data protection and cyber security, Sue was recently a judge for the UK Tech 50 and is a regular judge of the annual UK Cloud Awards.

Prior to joining techUK in January 2015 Sue was responsible for Symantec's Government Relations in the UK and Ireland. She has spoken at events including the UK-China Internet Forum in Beijing, UN IGF and European RSA on issues ranging from data usage and privacy, cloud computing and online child safety. Before joining Symantec, Sue was senior policy advisor at the Confederation of British Industry (CBI). Sue has an BA degree on History and American Studies from Leeds University and a Masters Degree on International Relations and Diplomacy from the University of Birmingham. Sue is a keen sportswoman and in 2016 achieved a lifelong ambition to swim the English Channel.

Email:
[email protected]
Phone:
020 7331 2055

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Zoe Brockbank

Programme Assistant, Policy, Tech and Innovation, techUK

Zoe is a Programme Assistant, supporting techUK's work across Policy, Technology and Innovation.

The team makes the tech case to government and policymakers in Westminster, Whitehall, Brussels and across the UK on the most pressing issues affecting this sector and supports the Technology and Innovation team in the application and expansion of emerging technologies across business, including Geospatial Data, Quantum Computing, AR/VR/XR and Edge technologies.

Before joining techUK, Zoe worked as a Business Development and Membership Coordinator at London First and prior to that Zoe worked in Partnerships at a number of Forex and CFD brokerage firms including Think Markets, ETX Capital and Central Markets.

Zoe has a degree (BA Hons) from the University of Westminster and in her spare time, Zoe enjoys travelling, painting, keeping fit and socialising with friends.

Email:
[email protected]
Phone:
020 7331 2174

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