14 Nov 2022
by Chloe Jackson-Nott

Communication is a key element that is needed for a successful probationary period

A guest blog submitted by Chloe Jackson-Nott from Core Systems for #DigitalJusticeWeek2022

Blocking the Revolving Door of Reoffending

Breaking the cycle of reoffending is a challenge, so what can be done to help?

Opportunities for prison workers to train and improve communication techniques can help support constructive relationships. Stereotypically, the prison/probation officer is seen as a villain but a new level of trust could be built through software advances for communication. Digital communications such as video-calling and case management allow for both the prison leaver and probation services to have better access to their data.

Communication is a key element that is needed for a positive rehabilitation journey and a successful probationary period. With the ability to track progression and store important dates digitally, it could ensure appointments and targets are completed. This technology can be utilised to save time for those who work in prison. Too much time is taken doing paperwork and administration when there are other tasks that could be prioritised.

Most phones and tablets receive notifications on the screen to keep the user informed of schedules or messages they may have missed. Having this software on a device used by a prison leaver and the probation services can benefit their time where they can focus their efforts on other priorities. This can become an efficient way to tackle reoffending rates as many miss their court dates and are then reprimanded.

The pandemic created equality of authority

Through the pandemic, digital communications became the only way to source updates and have since become a transformative solution. Officers are able to fulfil their appointments that are mandated and keep on track with their work. With video-calling as an option, it removed the authority barrier between prison leavers and probation workers. All participants are working together within the same virtual space, therefore, creating a balance of equality between all parties.

Recent data shows an increase from 60% to 80% attendance amongst minorities. Virtual spaces have created a safety net allowing for those who might miss an appointment due to anxiety and fear to now attend without stress. Safe spaces for prisoners who may have experienced trauma before conviction could reduce reoffending. Relationship theory shows that through interaction individuals become more comfortable with each other, become more willing to share and develop trust.

With resources available that may not have been on the outside could allow for positive reinforcement and time to reflect. Although, it needs to be remembered that relapse is normal and it will take time to change the mindset and break the cycle of crime. Studies have shown that recidivism rates dramatically decrease among formerly incarcerated persons who attain an education while in prison (Davis et al., 2013).

Duty of responsibility to provide stability on release

The rediscovery of identity builds a sense of value which can make re-entering the community a smoother journey. Feeling like a valued member of society encourages a healthy attitude and steadies the transition from prisoner to citizen. Mentoring programs and taking responsibility to help prison leavers back on their feet after release allow for that built trust to continue during probation. Housing, finance and employment assistance can provide stability and routine to prevent the crime cycle from continuing back around to reoffending.

Committing to the challenge of blocking the revolving door of reoffending improves the criminal justice system. Employment rates can increase, multi-skilled workers will be more available and stress could be reduced for those who work in correctional facilities. To create and maintain trust among all those involved in the rehabilitation journey can help tackle reoffending.
 

Authors

Chloe Jackson-Nott

Chloe Jackson-Nott

Coresystems