21 Mar 2022

Accelerating police tradecraft

While technology is increasingly vital, Matt Boyd and Richard Thorburn explain why police analysts and their expert tradecraft hold the keys to effective automation, part of techUK's emerging Tech in Policing Week.

All of us face unexpected situations in our lives. But police officers and analysts have little room for error. It’s their role to identify situations where there is a significant risk of harm and to decide whether, when and how best to respond. If they get it wrong someone could get hurt and their job could be on the line.   

The decision-making itself, assessing what action to take, is the responsibility of police officers supported by police analysts – but that doesn’t mean technology doesn’t have a role to play. Anything but.  

Cops and robots 

Information is the lifeblood of policing. Today’s digital world helps ensure information is available and reduces manual errors. But using this information to understand what is happening out there and which situations should be attracting attention right now is far from easy.  Could technologies such as machine learning be trained to spot high risk situations?  

One issue is that situations in the real world vary enormously and finding or creating a representative dataset to train a machine learning model is hard and fraught with ethical challenges around bias. In the sensitive fields of crime prevention and terrorism, where some ethnic and religious groups already feel they are unfairly singled out by the authorities, getting this wrong has a significant impact. 

Machine learning outputs are also hard to validate. And these approaches mostly have binary outputs which intrinsically lead to false positives, situations which look like high risk situations but end up not being relevant. 

But what if we revisit how expert policing analysts do this work at the moment, can we learn from them to find a new approach? 

Capturing tradecraft 

Police analysts rely on advanced tradecraft which enables them to sift through the available information, extract the key factors and infer from them what's going on.  

The trouble is that it takes a long time to do this and they can’t possibly get through it all. 

But what if we could capture and write down intuitively this analyst tradecraft for each area of expertise? It could be managed, challenged, improved and shared. And what if we could use this tradecraft articulation to configure a system to replicate an analyst applying that tradecraft, to identify high risk situations? 

  • Policing could understand and validate how the system was working – it’s following the tradecraft 

  • Analysts could understand the output that was produced, why a situation was highlighted as risky and assess each situation for action as appropriate 

Introducing ‘inference’ technology 

Let’s take it a step further. What if we could apply the concept of confidence to each situation, based on the contributing information, to provide a sense of how likely it is that this situation is actually playing out and not a coincidence?  

  • There would be no more false positives, instead a range of situations with varying confidences based on the contributing information, that can be understood and validated by the analyst  

  • We could focus on high confidence, high severity situations 

  • We could also understand where there may be opportunities for early intervention 

We refer to this new approach as ‘inference’ technology, as it is ‘inferring’ what’s going on. We’ve built it for policing, and it’s already being trialled in a police force where the early signs are positive.   

We’re on the cusp of a new ‘Augmented Intelligence’ approach to support police officers and analysts on the frontline in keeping citizens safe, harnessing new inference technology in the race to stay ahead of criminals as they seek to exploit the vulnerable and damage lives.  

Here at least, there’s no value in coming second. 

 

About the authors  

Matt Boyd is Head of Futures at BAE Systems Digital Intelligence 

[email protected] 

Richard Thorburn is a Venture Lead at BAE Systems Digital Intelligence  

[email protected] 

 

Georgie Morgan

Georgie Morgan

Head of Justice and Emergency Services, techUK

Georgie joined techUK as the Justice and Emergency Services (JES) Programme Manager in March 2020, progressing to Head of Programme in January 2022.

In her current role, Georgie leads techUK’s engagement and initiatives across the blue light and criminal justice sectors. She works closely with industry and stakeholders to drive innovation, address challenges, and anticipate future needs, while showcasing the critical role technology plays in delivering essential public safety and justice services. Through the JES programme, she provides a platform for suppliers, helping them navigate and establish themselves in the blue light and criminal justice markets.

Before joining techUK, Georgie spent four and a half years managing a Business Crime Reduction Partnership (BCRP) in Westminster. Collaborating with the Metropolitan Police and local councils, she focused on mitigating the impact of crime on the business community. Her efforts spanned addressing low-level street crime and anti-social behavior to managing critical incidents and violent crime.

Email:
[email protected]
LinkedIn:
https://www.linkedin.com/in/georgie-henley/

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