Scaling in... Retail

Scaling in... is a event series designed to help techUK SME members explore new industries and markets. Each session focuses on a specific sector, providing insights into opportunities, challenges, and practical steps for successfully selling into that market.

As retail undergoes rapid transformation—driven by shifting consumer expectations, omnichannel journeys, and an increasingly competitive digital landscape—technology providers play a crucial role in shaping what comes next. But to innovate effectively, tech companies must truly understand the unique pressures, priorities and opportunities within the retail sector.

Join us for this focussed techUK webinar designed to equip technology firms with the insights they need to build impactful, relevant solutions for modern retailers. Through real-world case studies and discussions with leading retail voices, we’ll explore:

• Current trends and challenges reshaping the retail industry

• Retailers’ top strategic priorities in 2026 and beyond

• How technology is influencing customer experience, supply chains, operations, and sustainability

• Where tech companies can add the most value—and what retailers really want from their tech partners

• Emerging innovation areas across AI, automation, data, payments, logistics and store technologies

Whether you're building cutting-edge platforms, developing AI-driven tools, or supporting retail operations, this event will help you deepen your sector understanding and engage more strategically with retail clients.

Come away with actionable insights, stronger industry context, and a clearer view of how to align your technology with the future of retail.

 Agenda 

Overview of the Retail Sector
George Arnett, Intelligence and Insights Editor, Retail Week

Technology Insight
Jade McQueen, Vice President, Managing Director Retail, Media & Entertainment

Retail Insight
TBA