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UK Health Security Agency: pandemic preparedness and CCOM – workshop

We're hosting an in-person industry workshop with the UK Health Security Agency (UKHSA) to explore how digital technologies could enable Case and Contact Management (CCOM) during a future pandemic.

27 January 2027
14:30 - 16:30 GMT
techUK, 10 St Bride Street, London EC4A 4AD
WorkshopHealth and Social CareSMEsFree
Two health scientists reviewing pandemic case data on a monitor in a laboratory

About this event

Event overview

We're hosting an in-person industry workshop with the UK Health Security Agency (UKHSA) to explore how digital technologies could enable Case and Contact Management (CCOM) during a future pandemic.

We'll set out the challenges for CCOM technologies, explore available options and solutions across industry with an initial horizon of 2-3 years.

Case and Contact Management (CCOM) refers to the identification, assessment, monitoring and management of individuals who are infected with, exposed to, or otherwise at risk from an infectious disease. This may include activities such as:

  • identification and reporting of cases;

  • detection and assessment of exposure to infection;

  • identification and notification of contacts or potentially exposed individuals;

  • investigation of transmission events and outbreaks;

  • delivery of public health advice, guidance and behavioural interventions;

  • management of isolation and quarantine activities, where appropriate;

  • monitoring compliance, outcomes and effectiveness of interventions;

  • collection and analysis of data to inform situational awareness and public health decision-making;

  • linking and enriching data to support investigation and response (including advice, testing, administration of antivirals/antibiotics etc);

  • interoperability with our existing systems seamlessly from local to national level with other aspects of PH management; and

  • scalability and flexibility for future health threats

Benefits and takeaways

You'll have the opportunity to:

  • Hear and engage on UKHSA's longer-term vision for pandemic preparedness, and where technology and innovation fits, particularly with regards to public facing digital CCOM technologies

  • Understand more about UKHSA's emerging ideas regarding approaches to delivering the future of case and contact management and undertaking a two-way dialogue with industry regarding the future delivery model for CCOM

  • Shape thinking on technology solutions for CCOM public facing technologies for use in a pandemic, considering different setting types, such as schools and care homes, in addition to the broader community setting

  • Explore wider technologies that can reduce the spread of infection, beyond contact tracing

  • Share industry expertise and network with UKHSA and other suppliers