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HMRC Border Services Delivery: Customs and Excise pre-market engagement webinar

Join us on 1 October for a webinar with HMRC on their Border Services Delivery/Customs and Excise Procurement.

1 October 2026
13:30 - 15:00 BST
Online
WebinarGovernment and Public ServicesFree
HMRC Border Services Delivery: Customs and Excise pre-market engagement webinar

About this event

We are pleased to be hosting HM Revenue and Customs (HMRC) for a market engagement webinar. HMRC is undertaking early market engagement in advance of the planned procurement of Customs and Excise delivery partner services.

The requirement will support the delivery, maintenance, enhancement and transformation of IT products and services that enable HMRC's Customs and Excise functions, including the ongoing operation of existing services and the delivery of future change and continuous improvement. The objective is to provide resilient, secure and user-focused services that meet evolving business, policy and customer needs. This requirement will form Lot 2 of the Border Services Delivery/Customs and Excise procurement.

Benefits and takeaways

Through this session HMRC will:

  • Provide an overview of the programme and strategic objectives

  • Outline the services and capabilities expected to be within scope

  • Share the proposed commercial and procurement approach

  • Present the indicative procurement timeline and next steps

  • Seek market feedback to help inform the final procurement strategy and delivery model

Who should attend

This event is primarily aimed at TS4 Lot 5 suppliers, but attendance is open to all suppliers with an interest in the opportunity, including organisations seeking potential partnering arrangements.

This engagement activity is being undertaken to inform HMRC's future procurement and does not form part of any formal assessment or tender process.

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Event contacts

Heather Cover-Kus

Heather Cover-Kus

Associate Director, Central Government & Education

Ellie Huckle

Ellie Huckle

Programme Manager - Central Government

Charles Bauman

Charles Bauman

Junior Programme Manager - Central Government