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AI in social care: a practical how-to day for care providers

A hands-on day for care providers on adopting AI in social care: spotting good use cases, piloting safely and managing governance and risk.

16 November 2026
09:00 - 16:00 GMT
London
ConferenceArtificial IntelligenceHealth and Social CareGovernment and Public ServicesFree
Happy senior man and nurse using digital tablet

About this event

Artificial intelligence is moving quickly from promise to practice in adult social care. From overnight resident monitoring to automated care-plan write-ups, care providers are being offered a growing range of AI tools. Knowing where to start, which use cases are worth pursuing and how to adopt them safely is the hard part.

techUK, in partnership with the National Care Forum (NCF), Digital Care Hub and the AI in Care Alliance, is hosting a practical 'how to' day on AI for care providers. Designed for leaders and teams in care organisations, the day cuts through the hype and focuses on what adoption actually looks like in practice, from choosing the right problem to solve through to governance, risk and bringing staff with you.

Through presentations, real-world examples, a care provider's own story and a panel discussion, the day will give attendees the confidence and tools to take their next steps with AI.

Benefits and takeaways

What you will take away

  • A clear picture of the current AI landscape in social care

  • A vendor-neutral framework for identifying good AI use cases, the safeguards to put around them and how to run a proportionate pilot

  • Practical examples of AI in use, from overnight resident monitoring to AI-assisted care planning

  • An understanding of what 'human in the loop' means day to day, and a care provider's honest account of its adoption journey

  • Guidance on governance and risk, including what completing a Data Protection Impact Assessment (DPIA) might involve, and how to stay up to date

  • The chance to connect with peers, partners and technology suppliers

Who should attend

Audience: Adult social care providers

Leaders and managers from adult social care providers, including chief executives and directors, registered managers, and those responsible for digital, quality, governance and data protection. No technical background is needed.

Agenda

  • 09:00

    Registration, refreshments and networking

    Registration, refreshments and networking

  • 10:00

    Welcome address

    Welcome address

    • Professor Vic Rayner OBE, CEO, National Care Forum
    • Lewis Stewart, Senior Programme Manager - Health and Social Care, techUK
  • 10:20

    Scene setting: the AI landscape in social care

    Scene setting: the AI landscape in social care

  • 10:45

    Session 1: Identifying where AI could help in your organisation

    A vendor-neutral framework for spotting good AI use cases, the safeguards to put around them, and how to run a proportionate pilot.

    • Dr Michael Watts, Co-Founder and CEO, Blüm Health Ltd
  • 11:10

    Coffee break

    Coffee break

  • 11:25

    Session 2a: Example – overnight resident monitoring

    How passive monitoring data supports earlier identification of issues and better quality of care.

    • Robin Wells, Director Designate, Ally Labs
  • 11:45

    Session 2b: Example – AI-assisted care planning

    Automating care-plan write-ups for unpaid carers, freeing worker time for direct support.

    • Liza Perschke, Customer Service Partner, Great Wave AI
  • 12:05

    Panel discussion

    Panel discussion

  • 12:55

    Lunch

    Lunch

  • 13:55

    Session 3: What ‘human in the loop’ means in practice

    An occupational therapist’s view on combining home-monitoring data with clinical judgement and reasoning.

    • Heilene Misson, Occupational Therapist, Lilli
  • 14:20

    Session 4: A care provider’s perspective

    An NCF member organisation on what an AI adoption journey actually looks like from the inside: choosing a use case, building an implementation plan, getting staff on board, and what they would do differently.

  • 14:45

    Session 5: Governance, risk and staying up to date

    Governance and risk, what completing a Data Protection Impact Assessment (DPIA) might look like, and how leaders can keep up in such a fast-moving area.

  • 15:20

    Closing remarks and key takeaways

    Closing remarks and key takeaways

  • 15:35

    Networking and refreshments

    Networking and refreshments

Speakers

Professor Vic Rayner OBE

Professor Vic Rayner OBE

CEO

National Care Forum

Lewis Stewart

Lewis Stewart

Senior Programme Manager - Health and Social Care

techUK

Dr Michael Watts

Dr Michael Watts

Co-Founder and CEO

Blüm Health Ltd

Robin Wells

Robin Wells

Director Designate

Ally Labs

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