Building the Smarter State 2024
Building the Smarter State 2024

About this event
Building the Smarter State is techUK’s flagship public services conference and the go-to conference for public sector digital leaders.
2024 marks the tenth anniversary of this hugely influential conference, where we focused on the most pressing and important topics for public sector digital transformation. We reflected on the past 10 years of digital government, from what has worked to what more needs to be done to create a smarter state that delivers meaningful digital outcomes for citizens.
The annual event welcomes around 200 senior leaders and decisions makers from across the public sector and the technology industry to showcase how technology is shaping todays and tomorrow’s public services – and helping to build a smarter state. The event offers a unique opportunity for the tech industry and public sector to network and build new relationships.
Previous speakers have included Chief Digital and Information Officers from across the biggest Whitehall departments, local government, and UK cities.
Event details:
Location: Central London
Timing: All day conference
Tickets:
techUK member rate (standard) - £299+VAT
techUK member rate (SME) - £179+VAT
Non-member rate - £399+VAT
Public Sector - this event is free to attend for public sector delegates, if you have any issues registering please contact Flagship Events Team.
Please note: a refund will be given on cancellations received in writing 6 weeks prior to the event. Regrettably no refunds can be given after this date. Full terms and conditions can be viewed here.

✨ 10 years, 10 blogs, 10 industry leaders ✨








Watch: https://www.youtube.com/embed/0pSGl2XUdfI
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Agenda
- 09:50–10:05
Morning Keynote: How can technology drive productivity in the smarter state
Morning Keynote: How can technology drive productivity in the smarter state
- 10:55–11:15
Coffee break
Coffee break
- 12:30–13:30
Lunch break
Lunch break
- 13:30–13:45
Afternoon Keynote Speech
Afternoon Keynote Speech
- The Rt Hon Lord Maude of Horsham, Former Minister for the Cabinet Office and Paymaster General, Cabinet Office
- 15:15–15:35
Break
Break
- 09:00–09:30
Registration & networking breakfast
Registration & networking breakfast
- 13:45–14:25
Afternoon Panel 1: The workforce of tomorrow: Delivering on the future of public service transformation
The technologies of today will shape the skills needed for tomorrow’s workforce. Equally, today’s workforce will shape the technologies of tomorrow. This panel session will explore how the workforce of tomorrow will deliver better public services, what those future jobs look like, the skills needed to achieve that goal and impact of those technologies in recruiting and retaining talent.
- Eddie Copeland, Director, London Office for Technology & Innovation (LOTI)
- Thomas Beautyman, Lead for Government Digital Capability, Cabinet Office
- Alison Young, Associate Director, Local Public Services, techUK
- Claire Smout, Head of Digital Skills, Skills for Care
- 11:15–11:45
Public sector tech procurement: the market landscape & opportunities for the new government (Powered by Tussell)
In this session, Gus Tugendhat - founder of Tussell - will provide a retrospective on how the public sector IT procurement market has evolved over time, using data to spotlight trends, opportunities for smarter purchasing, and signs of innovation.
- Gus Tugendhat, Founder, Tussell
- 10:05–10:55
Morning Panel – Digital Public Services 10 Years on
In this morning panel we look back on 10 years of digital government and public services. Looking at the drivers and technologies that have shaped the public services of today while discussing what’s next.
- Karl Hoods CBE, Group Chief Digital and Information Officer, Department for Energy Security & Net Zero, and Department for Science, Innovation & Technology
- Simon Bourne, Chief Digital, Data, and Technology Officer, Home Office
- Roz Barrance, Head of Business Development, Civil, Leidos UK
- Gill Stewart, Chief Digital Officer, Department for Levelling Up, Housing and Communities
- 16:45–17:00
Closing Remarks
Closing Remarks
- 17:00–18:00
Drinks reception & Networking
Drinks reception & Networking
- 09:30–09:40
techUK Welcome
techUK Welcome
- Julian David OBE, Chief Executive Officer, techUK
- 15:35–16:45
Afternoon Panel 2 – What’s next for Digital Public Services (powered by Kyndryl)
The afternoon panel will explore on how we build on the foundations of the last 10 years, what has worked and what hasn’t. How can public services maximise the technologies of tomorrow ethically and securely and create a smarter state that has the right culture that encourages innovation across the organisation and place.
- Kamal Bal, Director of Digital, Ministry of Justice
- John Bleasdale, Chief Architect – UK Government & Public Sector, Kyndryl UK
- Helen Wylie, CTO, Department for Work and Pensions
- Eilidh McLaughlin, Deputy Director, Digital Ethics, Inclusion and Assurance, Scottish Government
- 09:40–09:50
Sponsor Keynote Address by Leidos
Sponsor Keynote Address by Leidos
- Mark Watson, Chief Architect, Civil Division, Leidos UK
- Roz Barrance, Head of Business Development, Civil, Leidos UK
- 14:25–15:15
Public Sector Tech Talk
Public Sector Tech Talk
- Ben Cheetham, Deputy Director, Local Digital, Ministry of Housing, Communities and Local Government
- Heather Cover-Kus, Associate Director, Central Government & Education, techUK
- 11:45–12:30
Trends for the Future of the Smarter State (Powered by Cognizant)
Join us as we highlight programmes in Government that are setting the benchmark for delivering impactful citizen-centric services, data-driven decision-making, and use of emerging technologies for the public good. We will discuss citizen experience, APIs and AI’s role in enhancing efficiency, transparency, and public trust, offering you the opportunity to engage and interact with our speakers on challenges, opportunities and best practices for smarter, simpler and more responsive citizen services.
- Yatin Mahandru, VP, Head of Public Sector and Health, Cognizant UK & Ireland, Cognizant
- Paul Martin, Healthcare Executive, Cognizant
- Amit Kumar, Agile Delivery Lead, Public Sector, Cognizant
- David Fearne, Global Head of generative AI, Cognizant
- Ayan Sengupta, Sr. Director, Enterprise Platform Services, Cognizant
Speakers

Kamal Bal
Director of Digital
Ministry of Justice

Yatin Mahandru
VP, Head of Public Sector and Health, Cognizant UK & Ireland
Cognizant

John Bleasdale
Chief Architect – UK Government & Public Sector
Kyndryl UK

Gus Tugendhat
Founder
Tussell
Sponsors

Exclaimer
Exclaimer is the industry's leading provider of email signature solutions, empowering businesses to unlock the potential of email as a key digital advertising channel. With its award-winning tools, organizations can simplify email signature management to deliver consistent branding, promote marketing campaigns, gather real-time customer feedback, and much more.

CACI Information Intelligence Group
Using effective application of data engineering, data analytics and DevSecOps processes, with a Cloud native approach, CACI’s Information intelligence Group (IIG) work to deliver insightful, innovative, and effective solutions for our customers. Specialists in modelling Enterprise Architecture, Solution Design, Agile and DevOps methodologies, we are headquartered in Bristol, and operate across the country from our secure facilities, as well as on customer sites as needed. Our delivery teams, totalling over 300 security cleared engineers and consultants, work with our government customer base to solve complex digital challenges using software solutions, with a focus on user experience (UX) and customer outcomes. We derive detailed requirements through digital twinning, systems thinking, business analysis and applied change management, to provide effective mission critical systems to Defence, National security, and Government customers.
CACI IIG are technology agnostic, with a focus on delivering the best solutions to our customers problems. We have invested in understanding the best in class open-source software components, their integration into systems in a way that supports future change, and their nuances and pitfalls.

OpenText UK Ltd
OpenText UK Ltd is a technology company that provides enterprise information management solutions to businesses across various sectors, including financial services, healthcare, and energy. They offer products and services such as content management, business process management, and analytics to help organizations manage their information and improve their operations.
Interested in sponsoring a techUK event?
Talk to usEvent contacts

Heather Cover-Kus
Associate Director, Central Government & Education

Ellie Huckle
Programme Manager - Central Government

Dora Pass
Events & Sponsorship Manager





