Government and Public Services
Technology is helping government and public services modernise systems, improve productivity and deliver better outcomes for citizens. From digital services and data-driven decision making to artificial intelligence and emerging technologies, innovation is reshaping how public services are designed, delivered and experienced.
We bring together government, public sector leaders and industry to support digital transformation, improve service delivery and help create public services fit for the future. We help organisations harness technology to improve outcomes for citizens and communities while supporting a more productive, responsive and resilient public sector.

Technology enables better public services, productivity and outcomes for citizens.
Technology is transforming how government and public services are designed and delivered, improving access, reducing administrative burden and enabling more personalised and efficient experiences for citizens.
Realising these benefits requires strong leadership, workforce capability, modern procurement practices and effective collaboration between government and industry.
We bring together government, public sector leaders and the technology industry to drive this collaboration and support the transformation of public services. Through our work across Central Government, Local Public Services, Education, and Justice & Emergency Services, we connect policymakers, service leaders and technology providers to share expertise, tackle common challenges and accelerate the adoption of digital technologies that improve outcomes for citizens.
Global Context
Governments around the world are using data, digital platforms and artificial intelligence (AI) to improve services, increase efficiency and respond to growing citizen expectations. Technology is now a critical enabler of public sector productivity and innovation, but it also raises questions of digital sovereignty and of how procurement delivers growth and value back to the national economy. Countries are increasingly exploring how innovation can help address workforce pressures, improve service delivery and unlock greater value from public investment while maintaining public trust and accountability. We explore how organisations are moving from experimentation to real-world deployment and measurable public value in our report, 'From Pilots to Practice: Using AI in the Public Sector'.
View AI in the Public Sector ReportUK Strategic Impact
We're helping UK public sector organisations use technology to improve services, increase productivity and respond to changing citizen expectations. More than 13 million people are now registered for GOV.UK One Login, while AI-related public sector contracts reached £1.18 billion in 2025. These developments show the growing role of digital in transforming services and lifting productivity across government. Digital transformation is helping public sector organisations modernise legacy systems, strengthen resilience and improve outcomes across government and public services. Realising that potential depends on sustained investment, interoperable data and the skills to deliver change at scale.
Related Events
Public Sector Tech Talks…In Conversation with Helen Wylie, Director General and CDIO, DWP Digital

Law tech procurement: opportunities and challenges for tech and legal sectors

Duty to report: data collection workshop – MHCLG and techUK

Related Insights
VIEW ALLRelated Policy Views
VIEW ALLRelated Groups
Central Government Council
Our Central Government Council brings together technology suppliers working with government to shape our Central Government programme, reflect member priorities and strengthen engagement between industry and the public sector.
Fire Innovation Forum
Our Fire Innovation Forum, established through our MoU with the National Fire Chiefs’ Council (NFCC), brings together members and fire service DDaT representatives to explore how technology can support the sector.
Interoperability in Justice and Public Safety Forum
Our Interoperability in Justice and Public Safety Forum fosters collaboration between tech companies and criminal justice stakeholders to enhance communication and data sharing across police, courts, and prisons.
Justice and Emergency Services Council
Our Justice and Emergency Services Council represents members across our Justice and Emergency Services programme, providing strategic leadership to ensure our work reflects industry priorities.
Local Public Services Committee
An elected Committee providing leadership on critical policy issues related to local public services transformation.
Public Policy Group
The Public Policy Group is a forum for senior public policy, public affairs and government relations professionals interested in influencing or understanding the policy landscape impacting the technology industry.
Related Members
VIEW ALL2T Security
Leicester
Artificial Intelligence+52T Security is a British-owned, independent cyber security consultancy helping organisations manage cyber risk and deliver secure operations in some of the UK's most complex and high-threat environments. Our expertise spans cyber Risk Assessment and threat modelling, advanced Security Operations Centre (SOC) capabilities, and Security Architecture. We provide independent design, build, testing, assurance and training services for secure information exchange and Cross Domain architectures, helping organisations reduce risk and operate securely across complex and sensitive environments. As an NCSC-Assured Consultancy for Risk Management and Security Architecture, our mission is simple: to help the UK and its critical organisations operate securely, confidently and at pace in the most demanding conditions.
learn more about 2T Security4C Strategies Ltd
Market Harborough
Government & Public Services+24C Strategies Ltd is an independent technology consultancy that provides impartial advice on all aspects of IT infrastructure. We deliver 'end to end' support on projects by identifying business requirements, developing strategies, managing procurements, project managing implementations and facilitating benefits realisation. Our expertise covers IP Telephony, Real Time Communications, Messaging, Mobility, Contact Centres, LANs, WANs, Server and Desk Top Virtualisation, Storage, Back Up and data lifecycle management.
learn more about 4C Strategies Ltd4OC
London
Government & Public Services+24OC is a consultancy firm that provides services to businesses in various sectors, including energy, transportation, and manufacturing. They specialize in digital transformation, process optimization, and supply chain management. The company offers a range of technologies and services to help businesses improve their operations and increase efficiency.
learn more about 4OC
Our Subject Matter Experts

Heather Cover-Kus
Associate Director, Central Government & Education
Heather is Associate Director, Central Government and Education at techUK, working to represent the tech supplier community to Central Government. She started as Head of Central Government at techUK in April 2022 and was promoted to Associate Director in August 2025 supporting both the Central Government and Education programmes. Prior to joining techUK in April 2022, Heather worked in the Economic Policy and Small States Section at the Commonwealth Secretariat. She led the organisation’s FinTech programme and worked to create an enabling environment for developing countries to take advantage of the socio-economic benefits of FinTech. Before moving to the UK, Heather worked at the Office of the Prime Minister of The Bahamas and the Central Bank of The Bahamas. Heather holds a Graduate Diploma in Law from BPP, a Masters in Public Administration (MPA) from LSE, and a BA in Economics and Sociology from Macalester College.

Georgina Maratheftis
Associate Director, Local Public Services
Georgina is techUK’s Associate Director for Local Public Services. Georgina works with suppliers that are active or looking to break into the market as well as with local public services to create the conditions for meaningful transformation. techUK regularly bring together local public services and supplier community to horizon scan and explore how the technologies of today and tomorrow can help solve some of the most pressing problems our communities face and improve outcomes for our people and places. Prior to techUK, Georgina worked for a public policy events company where she managed the policy briefing division and was responsible for generating new ideas for events that would add value to the public sector. Georgina worked across a number of portfolios from education, criminal justice, and health but had a particular interest in public sector transformation and technology. Georgina also led on developing relationships across central and local government.

Matthew Evans
Chief Operating Officer & Director, Developing Market Programmes
Matt Evans is techUK's Chief Operating Officer and leads our Market Programme teams. The Market Programme teams help techUK members apply innovative technology solutions across a range of sectors, including the Public Sector, Telecoms, Climate, Financial Services and Cyber. Matt also leads our Nations and Regions work. Matt sits on a number of industry bodies, including the UKspace Executive Committee and the Task & Finish Group on Industry Resilience for Critical Minerals. Matt has previously represented techUK on the Steering Board of the Electric Vehicle Energy Taskforce, Digital Framework Task Group and the advisory board for the Prospering from the Energy Revolution industrial challenge fund. Prior to his appointment in early 2019, Matt led techUK’s Smart Infrastructure and IoT work, as well as being CEO of the Broadband Stakeholder Group (now Digital Connectivity Forum). During this time he led the telecoms industry’s approach to lowering the cost of network deployment, played a key role in coordinating it’s response to Brexit and was closely involved in the development of the Government’s Future Telecoms Infrastructure Review. He also assisted in the development of the UK’s first secure by design Code of Practice aimed at consumer IoT, oversaw the publication of a paper outlining the tech sector’s view of future mobility services and drove engagement around the use of digital twins. Prior to joining techUK, Matt worked in Arqiva's public policy team, across the broadcast and telecoms markets. Before that he was a researcher for an MP at Westminster.

