NHS England launch Cyber Security Charter

The letter acknowledges the increasing sophistication of cyber threats, particularly the growing prevalence of ransomware attacks targeting NHS supply chains. The letter emphasised that as attackers become more advanced, the potential impact and severity of attacks also escalates, in response a coordinated response is needed from all partners.

The Cyber Security Charter outlines 8 core principles that suppliers are expected to meet. These principles include, the implementation of Multi-Factor Authentication (MFA) across suppliers’ systems and the execution of cyber response exercises at board level to ensure preparedness and resilience.

In recognition of this commitment, NHS England and the Department for Health and Social Care have made the following pledges:

Impact on the sector

The NHS Cyber Security Charter demonstrates how critical infrastructure is recognising and responding with actionable steps to the growing threats of cyberattacks. Although NHS suppliers are not legally bound to the charter, the NHS is setting an industry precedent for both current and prospective suppliers. Suppliers are expected to respond by the autumn, allowing ample time to understand and commit to the new expectations.

By releasing this charter, the NHS is showing a commitment to strengthening their supply chains suggesting responsive actions are being taken in line with the measures outlined in the policy statement for the upcoming Cyber Security and Resilience Bill. The statement highlights supply chains as potential targets for disruptive cyberattacks.

While non-compliance with the charter does not exempt suppliers from adhering to DSPT standards, it does show an expectation on supply chains to invest in and build stronger cybersecurity knowledge and practices enhancing cyber resilience.

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Meet the team

Jill Broom

Head of Cyber Resilience, techUK

Jill leads the techUK Cyber Resilience programme, having originally joined techUK in October 2020 as a Programme Manager for the Cyber and Central Government programmes. She is responsible for managing techUK's work across the cyber security ecosystem, bringing industry together with key stakeholders across the public and private sectors. Jill also provides the industry secretariat for the Cyber Growth Partnership, the industry and government conduit for supporting the growth of the sector. A key focus of her work is to strengthen the public–private partnership across cyber to support further development of UK cyber security and resilience policy.

Before joining techUK, Jill worked as a Senior Caseworker for an MP, advocating for local communities, businesses and individuals, so she is particularly committed to techUK’s vision of harnessing the power of technology to improve people’s lives. Jill is also an experienced editorial professional and has delivered copyediting and writing services for public-body and SME clients as well as publishers.

Email:: [email protected]
Website:: www.techuk.org/
LinkedIn:: https://www.linkedin.com/in/jill-broom-19aa824

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Annie Collings

Programme Manager, Cyber Resilience, techUK

Annie is the Programme Manager for Cyber Resilience at techUK. She first joined as the Programme Manager for Cyber Security and Central Government in September 2023.

In her role, Annie supports the Cyber Security SME Forum, engaging regularly with key government and industry stakeholders to advance the growth and development of SMEs in the cyber sector. Annie also coordinates events, engages with policy makers and represents techUK at a number of cyber security events.

Before joining techUK, Annie was an Account Manager at a specialist healthcare agency, where she provided public affairs support to a wide range of medical technology clients. She also gained experience as an intern in both an MP’s constituency office and with the Association of Independent Professionals and the Self-Employed. Annie holds a degree in International Relations from Nottingham Trent University.

Email:: [email protected]
Twitter:: anniecollings24
LinkedIn:: https://www.linkedin.com/in/annie-collings-270150158/

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Francesca Richiusa

Programme Team Assistant for Public Sector Markets, techUK

Fran serves as the Programme Team Assistant within techUK’s Public Sector Market Programmes, where she is responsible for delivering comprehensive team support, managing administrative functions, and fostering strong relationships with members.

Prior to joining techUK in May 2025, Fran built a meaningful career in the charitable and local government sectors. She worked extensively with both victims and perpetrators of crime, and notably led the coordination of Domestic Homicide Reviews across Surrey—an initiative aimed at identifying lessons and preventing future incidents of domestic abuse.

Outside of work, Fran is an avid traveller and a proud cat mum who enjoys unwinding with her feline companions.

Email:: [email protected]
Website:: www.techuk.org/
LinkedIn:: https://www.linkedin.com/in/francesca-richiusa/

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Olivia Staples

Junior Programme Manager - Cyber Resilience, techUK

Olivia Staples joined techUK in May 2025 as a Junior Programme Manager in the Cyber Resilience team.

She supports the programs mission to promote cyber resilience by engaging key commercial and government stakeholders to shape the cyber resilience policy towards increased security and industry growth. Olivia assists in member engagement, event facilitation and communications support.

Before joining techUK, Olivia gained experience in research, advocacy, and strategic communications across several international organisations. At the Munich Security Conference, she supported stakeholder engagement and contributed to strategic communications. She also worked closely with local and national government stakeholders in Spain and Italy, where she was involved in policy monitoring and advocacy for both public and private sector clients.

Olivia holds an MSc in Political Science (Comparative Politics and Conflict Studies) from the London School of Economics (LSE) and a BA in Spanish and Latin American Studies from University College London (UCL).

Outside of tech, Olivia enjoys volunteering with local charities and learning Norwegian.

Email:: [email protected]
Website:: www.techuk.org/
LinkedIn:: https://www.linkedin.com/in/olivia-staples-85119117a/

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Tracy Modha

Programme Marketing Assistant for Public Sector Markets, techUK

Tracy supports the marketing of several areas at techUK, including Cyber Exchange, Central Government, Cyber Resilience, Defence, Education, Health and Social Care, Justice and Emergency Services, Local Public Services, Nations and Regions and National Security.

Tracy joined techUK in March 2022, having worked in the education sector for 19 years, covering administration, research project support, IT support and event/training support. My most outstanding achievement has been running three very successful international conferences and over 300 training courses booked all over the globe!

Tracy has a great interest in tech. Gaming and computing have been a big part of her life, and now electric cars are an exciting look at the future. She has warmed to Alexa, even though it can sometimes be sassy!

Email:: [email protected]
Phone:: 02073312000
Website:: www.techuk.org
LinkedIn:: https://www.linkedin.com/in/tracymodha83

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NHS England launch Cyber Security Charter

Impact on the sector

techUK Webinar: Cyber Security Standards in the NHS Webinar

Jill Broom

Annie Collings

Francesca Richiusa

Olivia Staples

Tracy Modha