Event round-up: NHS product and platforms industry day 2025

Last week, the Health and Social Care programme team at techUK convened NHS leaders to present the ongoing work of the NHS product and platforms workstream.

NHS England leaders set out how Product & Platforms will deliver a more patient-centred, digitally enabled experience through three flagship priorities: Managing My Health (personalised prevention and self-care via the NHS App), Access, Triage & Navigation (AI-assisted, unified access model shifting demand to digital channels), and Transforming Planned Care (streamlined referrals, Single Point of Access and improved appointment management). Speakers highlighted the move towards common APIs, interoperable standards, and capability-based design to enable scalable innovation, reduce duplication, and improve care pathways.

The session also introduced progress on the Single Patient Record discovery, aiming to address fragmented data, access barriers, and inconsistent information across systems.

Members can explore the full set of presentations and detailed frameworks in the event slides by logging in below.

Viola Pastorino

Junior Programme Manager, Health and Care Team, techUK

Viola Pastorino is a policy, governance, and strategic communication specialist.

She joined techUK as the Junior Programme Manager in the Health and Care Team in April 2024.

She has obtained a Bachelor of Sciences in Governance, Economics, and Development from Leiden University, and a Master's programme in Strategic Communications at King's College London. Her academic background, leading up to a dissertation on AI policy influence and hands-on campaign development, is complemented by practical experience in international PR and grassroots project management.

She is skilled in qualitative and quantitative analysis and comfortable communicating findings to varying stakeholders. Above all, she is deeply passionate about the intersection of technology and government, especially how technology and global discourse shape one another, the processes that lead to belief polarisation and radicalisation of communities, and crafting strategic narratives that steer public discourse.

Outside of work she loves reading, live music light operation, and diving.

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Health and Social Care Programme activities

techUK is helping its members navigate the complex space of digital health in the UK to ensure our NHS and social care sector is prepared for the challenges of the future. We help validate new ideas and build impactful strategies, ultimately ensuring that members are market-ready. Visit the programme page here.