AI Adoption Case Study: Transforming Project Assurance with FAST (Firewood)
techUK’s AI adoption collection of case studies showcases examples of how organisations are Seizing the AI Opportunity, either through the adoption of AI models within their organisations, or by developing AI tools that can be leveraged by others.
By shining a light on these use cases, techUK hopes to demonstrate examples of best practice from across sectors and from organisations of all sizes.
1. Challenge:
Major project inefficiencies are a significant threat to infrastructure, technology, and economic growth, with over £805 billion of UK government expenditure at risk due to a 37% failure rate in major projects. Globally, poor performance leads to £78 million wasted for every £800 million invested, causing cost overruns of 42-45% and delaying project execution by 29%. Without robust assurance, projects risk losing stakeholder confidence and compromising outcomes, impacting essential services like healthcare, education, and public infrastructure.
2. Solution:
FAST addresses these challenges by offering a comprehensive, AI-driven approach to project assurance. Unlike traditional assurance methods that are labour-intensive and fragmented, FAST integrates the entire assurance process into a single application. It leverages AI and machine learning to analyse project data, identify potential risks, and provide actionable recommendations to mitigate issues early.
Key features of FAST include:
- End-to-end assurance: Users can execute all assurance reviews within a single platform, simplifying and streamlining the entire process.
- AI-powered insights: FAST’s AI analyses documents, interview transcripts, and datasets to deliver detailed findings, recommendations, and performance scores.
- Efficiency gains: FAST boosts assurance efficiency by 14%, reduces review time by 20%, and offers a 35% cost saving for each assurance review.
- Productivity improvements: FAST improves productivity by 15% through insights on assurance review gaps, enhancing overall project delivery.
3. Impact:
FAST has already been adopted by a FTSE 100 company and piloted with government bodies, delivering measurable improvements in project assurance processes. Early adopters have reported:
- 35% reduction in assurance costs: For major projects, each assurance review has seen a cost saving of up to £250,000.
- 14% efficiency gains: Reduced administrative burden and faster decision-making have accelerated assurance review timelines.
- Increased accountability: Improved transparency and real-time insights have enhanced stakeholder confidence in project delivery.
4. Additional information:
Market and growth potential
The global market for assurance services includes 63 million enterprises, governments, and SMEs, with a serviceable market worth £24 billion worldwide. In the UK, the market is valued at £341 million. FAST’s predicted market penetration of 3% in the UK by year 5 is expected to generate £11 million in revenue.
Future opportunities
Firewood plans to continue enhancing FAST’s AI capabilities, including advanced predictive analytics and integration with enterprise data lakes. This will support broader applications across infrastructure, technology, and regulatory projects, driving further improvements in project delivery outcomes.
Why AI matters
FAST’s use of AI provides a game-changing approach to project assurance by transforming complex data into practical insights. It empowers organisations to make evidence-based decisions, improving accountability, governance, and overall project success.
By promoting transparency and ethical business practices, FAST drives cost savings and efficiency, and also fosters trust between organisations, investors, and the wider community. This, in turn, contributes to a more resilient and robust project delivery landscape, ensuring long-term success for critical infrastructure and public sector initiatives.
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Usman Ikhlaq
Usman Ikhlaq
Usman joined techUK in January 2024 as Programme Manager for Artificial Intelligence.
He leads techUK’s AI Adoption programme, supporting members of all sizes and sectors in adopting AI at scale. His work involves identifying barriers to adoption, exploring solutions, and helping to unlock AI’s transformative potential, particularly its benefits for people, the economy, society, and the planet. He is also committed to advancing the UK’s AI sector and ensuring the UK remains a global leader in AI by working closely with techUK members, the UK Government, regulators, and devolved and local authorities.
Since joining techUK, Usman has delivered a regular drumbeat of activity to engage members and advance techUK's AI programme. This has included two campaign weeks, the creation of the AI Adoption Hub (now the AI Hub), the AI Leader's Event Series, the Putting AI into Action webinar series and the Industrial AI sprint campaign.
Before joining techUK, Usman worked as a policy, regulatory and government/public affairs professional in the advertising sector. He has also worked in sales, marketing, and FinTech.
Usman holds an MSc from the London School of Economics and Political Science (LSE), a GDL and LLB from BPP Law School, and a BA from Queen Mary University of London.
When he isn’t working, Usman enjoys spending time with his family and friends. He also has a keen interest in running, reading and travelling.
Sue Daley OBE
Sue Daley OBE
Sue leads techUK's Technology and Innovation work.
This includes work programmes on cloud, data protection, data analytics, AI, digital ethics, Digital Identity and Internet of Things as well as emerging and transformative technologies and innovation policy.
In 2025, Sue was honoured with an Order of the British Empire (OBE) for services to the Technology Industry in the New Year Honours List.
She has been recognised as one of the most influential people in UK tech by Computer Weekly's UKtech50 Longlist and in 2021 was inducted into the Computer Weekly Most Influential Women in UK Tech Hall of Fame.
A key influencer in driving forward the data agenda in the UK, Sue was co-chair of the UK government's National Data Strategy Forum until July 2024. As well as being recognised in the UK's Big Data 100 and the Global Top 100 Data Visionaries for 2020 Sue has also been shortlisted for the Milton Keynes Women Leaders Awards and was a judge for the Loebner Prize in AI. In addition to being a regular industry speaker on issues including AI ethics, data protection and cyber security, Sue was recently a judge for the UK Tech 50 and is a regular judge of the annual UK Cloud Awards.
Prior to joining techUK in January 2015 Sue was responsible for Symantec's Government Relations in the UK and Ireland. She has spoken at events including the UK-China Internet Forum in Beijing, UN IGF and European RSA on issues ranging from data usage and privacy, cloud computing and online child safety. Before joining Symantec, Sue was senior policy advisor at the Confederation of British Industry (CBI). Sue has an BA degree on History and American Studies from Leeds University and a Masters Degree on International Relations and Diplomacy from the University of Birmingham. Sue is a keen sportswoman and in 2016 achieved a lifelong ambition to swim the English Channel.
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- [email protected]
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- 020 7331 2055
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- @ChannelSwimSue,@ChannelSwimSue
Tess Buckley
Tess Buckley
A digital ethicist and musician, Tess holds a MA in AI and Philosophy, specialising in ableism in biotechnologies. Their professional journey includes working as an AI Ethics Analyst with a dataset on corporate digital responsibility, followed by supporting the development of a specialised model for sustainability disclosure requests. Currently at techUK as programme manager in digital ethics and AI safety, Tess focuses on demystifying and operationalising ethics through assurance mechanisms and standards. Their primary research interests encompass AI music systems, AI fluency, and technology created by and for differently abled individuals. Their overarching goal is to apply philosophical principles to make emerging technologies both explainable and ethical.
Outside of work Tess enjoys kickboxing, ballet, crochet and jazz music.
- Email:
- [email protected]
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- tessbuckley.me
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- https://www.linkedin.com/in/tesssbuckley/
Laura Foster
Laura Foster
Laura is techUK’s Associate Director for Technology and Innovation.
She supports the application and expansion of emerging technologies, including Quantum Computing, High-Performance Computing, AR/VR/XR and Edge technologies, across the UK. As part of this, she works alongside techUK members and UK Government to champion long-term and sustainable innovation policy that will ensure the UK is a pioneer in science and technology
Before joining techUK, Laura worked internationally as a conference researcher and producer covering enterprise adoption of emerging technologies. This included being part of the strategic team at London Tech Week.
Laura has a degree in History (BA Hons) from Durham University, focussing on regional social history. Outside of work she loves reading, travelling and supporting rugby team St. Helens, where she is from.
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- [email protected]
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- www.linkedin.com/in/lauraalicefoster
Nimmi Patel
Nimmi Patel
Nimmi Patel is the Head of Skills, Talent and Diversity at techUK. She works on all things skills, education, and future of work policy, focusing on upskilling and retraining. Nimmi is also an Advisory Board member of Digital Futures at Work Research Centre (digit). The Centre research aims to increase understanding of how digital technologies are changing work and the implications for employers, workers, job seekers and governments.
Prior to joining the techUK team, she worked for the UK Labour Party and New Zealand Labour Party, and holds an MA in Strategic Communications at King’s College London and BA in Politics, Philosophy and Economics from the University of Manchester. She is currently taking part in the 2024-25 University of Bath Institute for Policy Research Policy Fellowship Programme.
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- [email protected]
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- 07805744520
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- @nimmiptl
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- www.techuk.org
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- https://www.linkedin.com/in/nimmi-patel1/
Audre Verseckaite
Audre Verseckaite
Audre joined techUK in July 2023 as a Policy Manager for Data. Previously, she was a Policy Advisor in the Civil Service, where she worked on the Digital Markets, Competition and Consumers Bill at the Department for Science, Innovation and Technology, and at HM Treasury on designing COVID-19 support schemes and delivering the Financial Services and Markets Bill. Before that, Audre worked at a public relations consultancy, advising public and private sector clients on their communications, public relations, and government affairs strategy.
Prior to this, Audre completed an MSc in Public Policy at the Korea Development Institute and a Bachelor's in International Relations and History from SOAS, University of London. Outside of work, she enjoys spending time outdoors, learning about new cultures through travel and food, and going on adventures.
Edward Emerson
Edward Emerson
Edward leads the Digital Economy programme at techUK, which includes our work on online safety, fraud, and regulation for growth initiatives.
He has prior experience working for the Department for Digital, Culture, Media and Sport and has previously worked for a number of public affairs consultancies specialising in research and strategy, working with leading clients in the technology and financial services sectors.
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- [email protected]
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- https://www.linkedin.com/in/edward-emerson-009189183
Heather Cover-Kus
Heather Cover-Kus
Heather is Head of Central Government Programme at techUK, working to represent the supplier community of tech products and services to Central Government.
Prior to joining techUK in April 2022, Heather worked in the Economic Policy and Small States Section at the Commonwealth Secretariat. She led the organisation’s FinTech programme and worked to create an enabling environment for developing countries to take advantage of the socio-economic benefits of FinTech.
Before moving to the UK, Heather worked at the Office of the Prime Minister of The Bahamas and the Central Bank of The Bahamas.
Heather holds a Graduate Diploma in Law from BPP, a Masters in Public Administration (MPA) from LSE, and a BA in Economics and Sociology from Macalester College.
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- [email protected]
- LinkedIn:
- https://www.linkedin.com/in/heather-cover-kus-ba636538
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