Hosting capability: supplier pre-market engagement

Overview

The Home Office Enterprise Networks & Infrastructure function is preparing a Further Competition to procure a Hosting Capability Supplier. This supplier will provide comprehensive 24x7 operational support, alongside outcome-based engineering, transformation, and service delivery across the Home Office technology estate.

Scope of the requirement

The scope of the requirement includes:

• Platform services spanning both on-premise and cloud environments

• Legacy infrastructure and application support, including the transformation and modernisation of services to align with future-state technology strategies

• Hosting, cloud, network and infrastructure operational support and engineering services

The Hosting Capability Supplier will absorb service elements currently delivered through the Home Office's Network Capability Services (NCS) and Private IaaS contracts that are not provided by internal Networks and Infrastructure engineering teams. This includes integrating the Network Operations Centre (NOC) into a single commercial construct, simplifying supplier engagement, reducing contractual complexity, and removing longstanding interdependencies across the hosting, platform, cloud, network and infrastructure landscape.

The supplier will also be expected to support the transition from legacy technologies and applications, driving service improvement, resilience, automation, and transformation outcomes across the estate while maintaining business-critical operational services.