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Financial Services

Our Financial Services programme brings together industry, government and regulators to shape policy and drive innovation. We help members understand emerging technology and opportunities across banking, payments, insurance and capital markets. Our focus:

  • Shaping financial services innovation

  • Supporting trust and resilience

  • Connecting finance and technology
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About this programme

Technology is shaping the future of financial services.

Technology helps financial institutions capture and use data to make better decisions, operate more efficiently and create new services. From banking and payments to insurance and capital markets, technology is helping financial services become faster, more secure and more inclusive.

Our Financial Services programme examines how technology is accelerating change across the financial services sector. We work with government, regulators and industry to create the commercial and regulatory conditions innovation needs to flourish.

We explore the opportunities created by emerging technologies and digital systems, helping organisations understand how innovation can improve resilience, strengthen consumer outcomes and support economic growth.

This programme sits within our wider Financial Services Technology work, helping support innovation, productivity and long-term growth across UK financial services.

Our impact
  • Influence policy

    We bring together government, regulators and industry to shape the commercial and regulatory conditions needed for innovation across banking, payments, insurance and capital markets. Members can help shape the policies that support digitally enabled financial services and emerging technologies.

  • Access sector insights

    We help members understand the political, economic and technological developments affecting financial services markets. Through exclusive briefings, events and thought leadership, we empower organisations to identify opportunities, manage risks and stay ahead of change.

  • Build strategic partnerships

    We bring together technology providers, financial institutions, policymakers and regulators through industry engagement, roundtables and working groups. These connections help members collaborate, develop new opportunities and demonstrate the value of technology-enabled financial services.

  • Join the programme

    Join a community helping to deliver a more competitive, resilient and inclusive financial services sector in the UK. You'll influence policy, access sector insight, build strategic partnerships and support innovation that improve consumer outcomes, strengthen security and generate long-term commercial value.

Upcoming events

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Related insights

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Related policy views

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Groups

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AI in Financial Services Working Group

Fostering innovation, streamlining operations and moving from foundational concepts to the creation of applications of AI in the Financial Services sector.

Digital Assets Working Group

Focused on the underlying technology shaping the future of financial services

Financial Services Council

The Council provides guidance and direction to the work undertaken across the Programme, its constituent groups and work streams.

Programme specialists

Meet the team
  • James Challinor

    James Challinor

    Head - Financial Services and Payments

    James leads our financial services programme of activity. He works closely with member firms from across the sector to ensure innovation and technology are fully harnessed and embraced by both industry and regulators. Prior to joining us James worked at other business organisations including TheCityUK and the Confederation of British Industry (CBI) in roles focused on supporting the financial & related professional services eco-system, with a particular focus on financial technology and market infrastructure.

  • Lourdes De Miguel

    Lourdes De Miguel

    Junior Programme Manager - Financial Services & SME Engagement

    Lourdes joined techUK in January 2026 as a Junior Programme Manager in the Financial Services and SME Engagement programmes. Lourdes supports the financial service programme’s mission of connecting firms from across the ecosystem to ensure innovation and technology can be fully harnessed by financial services. She also assists the SME team to help members meet, network and collaborate with their peers, industry leaders and customers. Prior to joining techUK, Lourdes gained experience in research, finance, and stakeholder engagement across several organisations. Starting off at Elcano Royal Institute in Brussels, she supported seminar creation and event organization engaging with key policymakers and industry leaders developing an understanding of European policymaking. She later joined Swift, assisting the Industry Engagement team to build connections with Central Banks and other international bodies as well as developing research on macroeconomic topics. Lourdes holds a BA (with honours) in Politics and International Studies from the University of Warwick.