One Year On: The Consumer Enforcement Regime — What Tech Businesses Need to Know
2pm – 3pm30 April 2026
A year on from the introduction of the consumer enforcement regime, join Emma Cochrane, Executive Director of Consumer Protection, and Hayley Fletcher, Senior Director of Consumer Protection, from the Competition and Markets Authority (CMA) for a fireside chat with techUK to take stock of what has been achieved — and what it means for your business.
In conversation, they will reflect on key areas of focus including price transparency, fake reviews, and online choice architecture, reflecting on guidance produced for businesses and looking ahead to the CMA's priorities for the year to come. Note that live cases will not be discussed.
This is a timely opportunity to hear directly from the CMA and to make sure your organisation is well-placed as the regime continues to evolve.
Topics will include:
What the consumer enforcement regime has achieved in its first year and why it matters
Guidance for businesses: what's been published and importance of compliance
What's next: CMA priorities and what businesses should be ready for
Q&A
This webinar is open to all techUK members, and will be of particular interest to those in legal, compliance, regulatory affairs, and policy roles, and senior leaders navigating the evolving consumer protection landscape.
Please get in touch with [email protected] if you have any questions.
Archie Breare
Policy Manager - Trade, techUK
Archie Breare
Policy Manager - Trade, techUK
Archie Breare joined techUK in September 2022 as the Telecoms Programme intern, and moved into the Policy and Public Affairs team in February 2023.
Before starting at techUK, Archie was a student at the University of Cambridge, completing an undergraduate degree in History and a master's degree in Modern British History.
In his spare time, he likes to read, discuss current affairs, and to try and persuade himself to cycle more.
The techUK Financial Services programme connects tech firms, the FS industry, and regulators to ensure innovation and technology can be fully embraced. Through market engagement activities and events, we help to empower decision makers and aid collaboration.
Our members develop strong networks, build meaningful partnerships and grow their businesses as we all work together to create a thriving environment where industry, government and stakeholders come together to realise the positive outcomes tech can deliver.
James leads our financial services programme of activity. He works closely with member firms from across the sector to ensure innovation and technology are fully harnessed and embraced by both industry and regulators.
Prior to joining us James worked at other business organisations including TheCityUK and the Confederation of British Industry (CBI) in roles focused on supporting the financial & related professional services eco-system, with a particular focus on financial technology and market infrastructure.
Junior Programme Manager - Financial Services & SME Engagement
Lourdes de Miguel
Junior Programme Manager - Financial Services & SME Engagement
Lourdes de Miguel joined techUK in January 2026 as a Junior Programme Manager in the Financial Services and SME Engagement programmes.
Lourdes supports the financial service programme’s mission of connecting firms from across the ecosystem to ensure innovation and technology can be fully harnessed by financial services. She also assists the SME team to help members meet, network and collaborate with their peers, industry leaders and customers.
Prior to joining techUK, Lourdes gained experience in research, finance, and stakeholder engagement across several organisations. Starting off at Elcano Royal Institute in Brussels, she supported seminar creation and event organization engaging with key policymakers and industry leaders developing an understanding of European policymaking. She later joined Swift, assisting the Industry Engagement team to build connections with Central Banks and other international bodies as well as developing research on macroeconomic topics.
Lourdes holds a BA (with honours) in Politics and International Studies from the University of Warwick.
Programme Assistant, Data Centres, Climate, Environment and Sustainability, Market Access, techUK
Lucas Banach
Programme Assistant, Data Centres, Climate, Environment and Sustainability, Market Access, techUK
Lucas Banach is Programme Assistant at techUK, he works on a range of programmes including Data Centres; Climate, Environment & Sustainability; Market Access and Smart Infrastructure and Systems.
Before that Lucas who joined in 2008, held various roles in our organisation, which included his role as Office Executive, Groups and Concept Viability Administrator, and most recently he worked as Programme Executive for Public Sector. He has a postgraduate degree in International Relations from the Andrzej Frycz-Modrzewski Cracow University.