Medallia Limited

Medallia is the pioneer and market leader in citizen, patient, employee and customer experience management. As the leading enterprise experience platform, Medallia Experience Cloud is the mission-critical system of record that makes all other applications customer and employee aware. The platform captures billions of experience signals across interactions including all voice, video, digital, IoT, social media, and corporate-messaging tools. Medallia uses proprietary artificial intelligence and machine learning technology to automatically reveal predictive insights that drive powerful business actions and outcomes. Medallia customers reduce churn, turn detractors into promoters, putting the citizen at the centre of everything your organisation does, driving revenue-impacting business decisions, delivers continuous service improvement, builds trust, all whilst providing clear and potent returns on investment through reducing cost to serve and increasing effectiveness.