Grievances - Top HR Tips
A grievance is a concern, problem or complaint that an employee has which they raise with their employer. The issue could relate to their job, their working environment or relationships with colleagues and third parties. Anybody may come to have a grievance in their working life and employers should always address the matter appropriately and resolve it if possible. Good line management skills are essential for handling these correctly and for minimising the risk that the problems become even bigger, worsen or even result in a claim.
Quick look grievance process
In short, a grievance process will look like this:
• An employee raises a concern
• Attempt to resolve informally in the first instance
If the employee believes it was not resolved satisfactorily, or if the issue is serious:
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