HR Solutions - Grievances - Top HR Tips

Grievances - Top HR Tips

A grievance is a concern, problem or complaint that an employee has which they raise with their employer. The issue could relate to their job, their working environment or relationships with colleagues and third parties. Anybody may come to have a grievance in their working life and employers should always address the matter appropriately and resolve it if possible. Good line management skills are essential for handling these correctly and for minimising the risk that the problems become even bigger, worsen or even result in a claim.


Quick look grievance process

In short, a grievance process will look like this:


• An employee raises a concern
• Attempt to resolve informally in the first instance


If the employee believes it was not resolved satisfactorily, or if the issue is serious:

 

 

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  • Ruchika Kulkarni

    Ruchika Kulkarni

    Business Development and Customer Relationship Manager
    T 020 7331 2024
HR Article - Grievances Top HR Tips - techUK (pdf)

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