Tech’s role in creating safe, thriving places

Whether it’s “multi-agency working”, a “public health approach” or “breaking down siloes”, the theme that underpins any vision for the future of public safety is collaboration. It has become an almost non-negotiable aspect of public safety services, because of the clearly demonstrable benefits that joined-up working can deliver. 

We are seeing more collaboration efforts between public safety agencies, which are also extending to include non-traditional public safety providers such as local authorities and education. This has included the rise of the “place-based approach” which puts the locality at the heart of multi-agency working across public services, with the aim of creating smarter, safer places that are able to reflect the needs and priorities of the community. 

Modern digital technology trends have the potential to support public safety service provision and enable more collaborative working. Technology is not a barrier here but cannot stand alone in delivering outcomes or public service delivery at all. Organisations need to create the conditions for success by developing and implementing a culture, processes and procedures that encourage and enable a collaborative mindset to unlock the potential for technology to deliver benefits and underpin great collaboration efforts.  

To support these efforts, techUK has developed a vision for collaborative working in the public sector that will ultimately lead to the creation of smart places: 

To have the UK public safety sector as a digitally-enabled, joined-up system that brings local public services together to create places where citizens want to live, work and thrive – safely. 

Our report, Collaboration for public safety outcomes, provides recommendations to help public sector organisations to create the conditions for success, and move towards this vision for public safety services. 

The future of the smart place, which delivers public safety outcomes to citizens, relies on collaboration that is enabled by technology, but ingrained through organisational culture, processes and procedures.  

We encourage anyone working at the nexus of smart and safe places and communities to get involved with our Local Public Services programmes (Local Government and Justice & Emergency Services) and be part of the driving force behind “place-based innovation”. 

Get in touch with Jessica Russell if you are interested in the Justice & Emergency Services Programme. 

Get in touch with Georgina Maratheftis if you are interested in the Local Government Programme. 

Follow this link to catch up on all the blogs from our #techUKSmarterState campaign week 

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